Measuring Our Work by Its Broad Impact [Voices]

By Frank X.Shaw, Corporate Vice President, Corporate Communications.

Former Microsoft employee Dick Brass has an op-ed in the NYT (NYT) arguing that our better days are behind us, (“clumsy, uncompetitive innovator” . . . ouch!) and using examples from his tenure to make the point that the company can no longer compete or innovate. Obviously, we disagree. :) But his piece does represent a good opportunity to touch briefly on how we think about innovation.

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