Mercedes Benz has decided to expand the number of services perfected by its dealers via the company’s established network of hand-held dynamic PDA (personal data assistant), as Mercedes-Benz Financial will include the leased vehicles turn-in process among these.
Mercedes-Benz USA provided the dynamic PDAs to all its dealers in 2009, as part of the First Class Finish customer and dealer-friendly program. The device has been used to accelerate processes such as pre-delivery inspection of the ve… (read more)