Kevin Cummings writes in with the news that romance novel publishing giant Harlequin is setting up a new ebook division to offer digital books directly from the company’s own websites, as well as via various online retailers. That, by itself, isn’t a huge surprise these days, but the article does note that the publisher decided to go without DRM on the books. Now, that seems like a smart, consumer-friendly move that should be applauded. However, the reporter who covered the announcement claims this move is “troubling,” which seems like an odd statement. How could treating customers with respect be “troubling”?
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