Time: 23:14 | 05/25/2010 | Download MP3
Summary
Kiran Max Weber and Sarah Hatter, two members of 37signals support team, discuss what it’s like helping out customers, the pros and cons of email-based support, and more.
More episodes
Subscribe to the podcast via iTunes or RSS. Related links and previous episodes available at 37signals.com/podcast.
Spread the word
Like this episode? Please share it with your friends:
