Earlier this year,
Google began a trial program to allow select
Android developers the opportunity
to respond to their critics on the Play Store. The company announced on Monday that the ability to reply to app reviews has now been expanded to all
Google Play developers. Ellie Powers of the Google Play team notes that ever since
connecting Play Store reviews with Google+ profiles, the quality of reviews has “increased tremendously.” There are still some times when a customer is left unsatisfied, however, and allowing a developer to respond to feedback will only make for a better application.
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