Despite racking up respectable license sales,
Microsoft’s new
Windows 8 operating system has done little to help struggling PC makers regain their footing. Microsoft will look to reverse the souring user sentiment later this year when it launches Windows 8.1, codenamed “Windows Blue,” which will
reportedly see Microsoft’s Start button return along with an option to boot and log in directly to desktop mode. In the meantime, however, the damage has been done. According to this year’s American customer satisfaction index report, Microsoft’s customer satisfaction rating has now fallen to its lowest level since Windows Vista launched in 2007.
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