While running on a rough road with small ups and downs, if we turn the steering to right or left, I hear a "kadak, Kadak" noise from the steering wheel. This noise comes only when the steering wheel is truned right or left. On the same stretch of road, if we drive in straight line there is no noise.
I actually noticed this problem when I took my car to Yercaud (small hill station near Salem, Tamil Nadu). There are around 20 hairpin bends on this ghat road. In almost all the hairpin bends, the road was having little rough patches. When turning in these bends, I first heard the noise. After coming back, I checked for this nosie in the normal roads with little rough patches. Whenever the wheel hits small ups and downs on the road there is this noise (only when the steering is turned left or right). This noise is heard when the steering is rotated even for 30 deg or more.
I took the car to my only service Center "Rajshree Ford, Coimbatore" and they told that there is a problem in steering column and it needs to be changed. During first service, they changed the column (they told that rake is ok(?) but I don’t know what they are talking) and told that the problem is solved. But when I took my vehicle back from service center, I found the same noise on similar kind of situations. I immediately told them over phone and they have promised to look into the issue after the holidays (republic day).
Friends, what could be the real reason for this noise?
Note: I had already posted the same querry in the thread "All Fiesta owners- you are here, Page No. 105 (post No 1564)".
One of the replies I got was, that this problem is available in all Fiestas. (Reply No, 1571 in the same page). This reply has increased my worries.
What should I do now? Can anybody help? I am planning to visit the service station tomarrow. How should I deal with the service people. Till now, they are very amicable with me and even now they say that they will look into the matter and solve it.