My friend was driving the car. While returning back the car met with accident with a Fiat Palio. It was my friend’s fault.
The demo car suffered following damages;
1.Fender bend(driver side).
2.Scratches on the bumper.
3.Scratches on the wheel cap.
My friend expected that the damages would be covered under insurance.
To his surprise he was told that the car was not insured as it was a so called DEMO car and he needs to pay everything from his pocket. The dealer charged my friend for all the damage repair which costed him around Rs5000/-. He was confused at that moment because he was unaware of insurance terms and conditions and all other details. He was also asked to pay the damages of Fiat Palio.
My friend was not informed about the car been not insured before the test drive. Nothing was mentioned about the responsibility in case of an accident.
He needs to know:
1.Is it right that the DEMO car was not insured?
2.Can the dealer charge the customer for the damages caused by an accident during a test drive?
3.By law who is reponsible for these damages?
4.What is the course of action here?
I appreciate your help and opinion as I am going to raise this to Suzuki.
Thanks in Advance.