A Romeoville woman filed a class action federal lawsuit Wednesday against an appliance and hardware store for allegedly not honoring a rebate program.
Cheryl Craigo claims Grant’s appliance and hardware stores in 2009 advertised and promoted a rebate program offering free groceries or gasoline.
Craigo claims she made purchases as part of the program but did not get the rebates, according to the class action complaint filed in U.S. District Court.
On July 3, 2009, Grant’s issued a statement that a new rebate program would be implemented with “My Free Travel” that required a $9.95 registration fee, according to the suit.
Craigo registered for the new program, but neither Grant’s nor My Free Travel complied with the program, the suit said.
After multiple emails in January 2010 about the end of the program, Grant’s sent an email to customers offering a 20-percent discount, up to $1,000, on the purchase of regularly priced items if the customer released the store from “any potential obligation” under the previous rebate programs, the suit said.
The class action suit claims breach of contract and fraud by Bassgar-Illinois, Inc., which does business as Grant’s Hardware Joliet, Grant’s of Joliet, Grant’s Hardware, Grant’s Hardware West, Inc., Grant’s West, Grant’s appliances T.V. & Video and Grant’s Appliance Electronics & More.
It seeks actual damages, costs, an order requiring Grant’s to honor the rebates and other relief. The suit claims total damages which exceed $5 million.
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