Have a Question About Your Home or Zestimate? Check Out Zillow FAQs

Our Zillow Advice section not only addresses general real estate questions about buying a home and selling a home and advice on mortgages, but we also have a Zillow FAQs section specifically for homeowners and Zillow users who are trying to understand Zillow’s features.

For example, one of the most popular Zillow questions is “What is a Zestimate?” Simply, a Zestimate home value is not an appraisal, but rather a starting point in determining a home’s value – something to review in addition to your home’s value range, recent sales of comparable homes, local listings and other data on our site. The Zestimate is pulled from public data; your real estate agent or appraiser physically inspects the home and takes special features, location, and market conditions into account. Watch this video on the Zestimate to learn more:

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Another question we get a lot is “How do I update my home facts?” Since we get data from public records, your home facts could be outdated. You can update your home facts easily, and in fact nearly 18 million homes on Zillow have had their facts updated by owners or agents to date. Watch this video on updating home facts:

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Are there other questions you have about how Zillow works? Head into Zillow FAQs to see the most popular Zillow questions or leave one yourself in the Zillow FAQs discussion guide.