The person who sent in this escalated Sprint contact says, “If you enjoy Sprint’s excellent phones, wireless service, and call clarity you almost certainly have MAJOR headaches with your account/bill. So don’t wait in line with their f’d up offshore billing department. Go bug Celina the account manager.”
Celina the account manager!
254-295-8072
Don’t forget there’s always the special whiteglove customer service number Sprint set up just for Consumerist readers, 703-433-4401/