Author: Serkadis

  • Polk announces 2009 Loyalty Award winners, Toyota bumps GM

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    Key to the survival of any business are repeat customers, and automobiles are no different. The data miners at R.L. Polk & Company have announced the winners of their 2009 Automotive Loyalty Award after wading into facts and figures tracking customer loyalty to automotive nameplates. This is the 14th year Polk has presented the awards, and three new categories noting loyalty among specific ethnic groups were added this year.

    Overall Loyalty to Manufacturer went to Toyota, unseating General Motors from its nine-year run. Toyota cleaned up two more categories – Mid/Full-Size Car for the Toyota Prius and Mid/Full-Size SUV for the Lexus RX – and also secured one of the new ethnic category awards, taking home the honors for Asian-American brand loyalty.

    Honda took awards for Overall Loyalty to Make as well as picking up the new African-American and Hispanic loyalty awards. Most Improved Loyalty went to Audi for its 4.9 percent bump in customer retention. Ford’s F-Series pickup and Mustang ponycar won their respective categories, while the Subaru Forester, Range Rover, and Chrysler Town & Country repeated wins in their segments. The BMW 3 Series, Mini Cooper, and Porsche 911 also took home hardware. More details are given in the press release posted after the jump.

    [Source: R.L. Polk & Co.]

    Continue reading Polk announces 2009 Loyalty Award winners, Toyota bumps GM

    Polk announces 2009 Loyalty Award winners, Toyota bumps GM originally appeared on Autoblog on Sun, 17 Jan 2010 12:21:00 EST. Please see our terms for use of feeds.

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  • Netfront 4.0 vs Opera Mobile 9.7 on the HTC HD2

    In the above video we take another look at Access’ Netfront 4.0 browser, comparing its performance to the built-in Opera Mobile 9.7 browser on the HTC HD2.

    Unlike your earlier impressions on a less powerful device, the Netfront browser performs pretty well in loading up an intensive site like ours for example, but is certainly not stable yet and seems to run much more often into memory errors.

    Additionally when we try the industry standard Acid 3 test Netfront 4.0 does not even get past 2/100, while Opera Mobile 9.7 gets the full 100 easily and smoothly.

    The biggest issue is however the user interface, which is pretty dismal for 2010 and has been an issue which has always dogged the browser.

    If you still wish to give it a try, Netfront 4.0 is a free download from Access here.

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  • ASUS DR-570 e-reader to sport 6-inch OLED color screen, 122 hours of battery life

    Well, isn’t this a doozy. ASUS was a bit of a no-show in the e-reader arena at CES, but has dropped some knowledge on the Times Online’s InGear: it’s building a 6-inch color OLED e-reader. The device, currently dubbed the DR-570 and pictured to the left, will play back Flash video, includes WiFi and 3G, and supposedly can last for 122 hours on one charge under “real world conditions.” It’s supposed to be released by the end of the year, and while from anybody else we’d assume this would cost an arm and a leg, the ASUS brand gives us some hope that we might actually be able to afford one when it hits.

    [Thanks, Ian S.]

    ASUS DR-570 e-reader to sport 6-inch OLED color screen, 122 hours of battery life originally appeared on Engadget on Sun, 17 Jan 2010 13:54:00 EST. Please see our terms for use of feeds.

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  • More Trophy hackers running loose on PSN

    Trophies. Ideally, you get them only because you earned them. Be it a headshot on a jumping enemy, collecting treasures, or acquiring every item in a game, Trophies are proof of what you’ve been able to accomplish,

  • Classified Ad Find of the Day: Former A.J. Foyt ’84 Ferrari BB 512i

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    1984 Ferrari 512 BBi

    1984 Ferrari 512 BBi formerly owned by A.J. Foyt – Click above for image gallery

    For many, it’s a dream to own a Ferrari. For some, that alone is not enough. They need to own a specific Ferrari. We understand. We all have our favorites. Our man Jonny, for example, would probably agree to several waterboarding sessions and a you-can-only-listen-to-boy-bands-forever music restriction in exchange for a 288 GTO. (Jonny would agree to the latter because the GTO’s engine noise would obviate the need for music ever again.)

    Others among us (cough) would likely dip a toe into the kidney black market for one of the Berlinetta Boxers, whether it be a 365 or a 512. From a practical perspective, choosing between the two varieties is somewhat akin to waking up in 1986 and being asked who you’d rather date: Kathy Ireland or Paulina Porizkova. It’s pretty much a no-lose situation. As such, we enjoy perusing the classifieds, anticipating a mythical future in which we have bottomless pockets and are on a first-name, Christmas-card-list basis with every Ferrari mechanic on the eastern seaboard. Yeah, yeah – we know. Don’t blow the fantasy, okay?

    Anyhow, we think we may have found a winner this week after scanning the “for sale” listings at Octane magazine’s website. Offered through Tillack & Co., the ’84 BB 512i you see above shows 27,000 miles on the clock, and at $135,000, it’s cheaper than your garden-variety F430 (and everyone has those, right?). Plus, it has that classic Pininfarina wedge shape, big NACA ducts, those eternally-cool knock-off hubs, is sufficiently rare (just 1,007 BBi’s produced in total), and lets everyone know you laugh at their child-friendly paddles as you work the old-school gated shifter. But these are aspects you’ll get with any old BB. What puts this one over the top is its provenance: it was once owned by the legendary A.J. Foyt (with a signed dash and owner’s manual to prove it).

    Not only does this critical element let you say stuff like, “I have A.J. Foyt’s Ferrari” in conversations, breaking any and all ties regarding whose machine at the valet station reigns supreme, it also elevates your Man Status to a point where you can (possibly) impregnate women simply by making eye contact. So if you decide to visit the folks at Tillack and spring for this particular ride, drive it well. And be careful where you look…

    [Source: Tillack & Co. via Octane]

    Classified Ad Find of the Day: Former A.J. Foyt ’84 Ferrari BB 512i originally appeared on Autoblog on Sun, 17 Jan 2010 13:52:00 EST. Please see our terms for use of feeds.

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  • TUAW Tip: Getting your fill with iTunes’ autofill

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    I’m the iTunes music pharmacist for my family’s iPod and iPhone music libraries. In short, what this means is that, whether it’s due to “getting sick of hearing the same thing over and over when I’m running” or wanting a new song or album on their iPod, they come to me when they want their music refilled. Which is fine and dandy. I’m more than happy to do this, and have my trusty ol’ 17 inch iMac loaded with everyones’ music on it (except mine, which is loaded on my MacBook Pro).

    From the 3rd generation iPod classic to the iPhone 3G S, and from The Arcade Fire to ZZ Top, there exists an eclectic iPod and music mix in my family. How I would sync music for each person varied on a case-by-case basis, and usually took shape in syncing specific folders, playlists, smart playlists, and genres. For the iPod shuffle, however, I would typically click on the “music” within the device and choose playlist-based “autofill.”

    This morning, my sister brought over her shiny new third generation iPod shuffle. And to my surprise, it, unlike its predecessors lacked the “autofill” feature. Or so I thought.

    After spending a half hour or so creating a size-limited smart playlist with random songs, I said to myself, “Self, there’s gotta be an explanation for this. Surely, the folks at Apple wouldn’t leave out something as important as autofill.”

    And they didn’t. They just put it in a different place for the third generation shuffle, and have now extended the feature for all iPods and iPhones.

    To enable autofill on your iPod or iPhone, click on “summary” tab for your device (in the “device” section of iTunes). Then place a checkmark on “manually manage music [and videos].”

    Now here’s where I got lost and confused, and I don’t want you to pull out your hair like I almost did mine just because I didn’t read the Apple support forums carefully enough. Except for first and second generation iPod shuffle models, the autofill option for all iPods and iPhones is activated by expanding the device (by clicking on that little triangle to the right of it) to reveal its media folder hierarchy. Then, you’ll want to click on “music,” and now you’ll see the autofill option in the bottom left hand corner. The whole time, I thought it’d be located on the “music” tab within the device, much like how it’s on the “contents” tab on the second generation iPod shuffle.

    Autofill is now available for all iPods and requires iTunes 8.1.

    The more you know…Dun, dah, duh, ding.

    TUAWTUAW Tip: Getting your fill with iTunes’ autofill originally appeared on The Unofficial Apple Weblog (TUAW) on Sun, 17 Jan 2010 13:30:00 EST. Please see our terms for use of feeds.

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  • Cartoon: Freeze! Zoom! Enhance! Turn Lead Into Gold!

    cartoon_enhance_thumb_0110.jpgIt’s getting to be a joke: the magic things cops can do with computers. “Wait – there’s a reflection in the teakettle! Magnify! Enhance! Now pull a DNA sample from the image! I don’t care, just do it – boost the power if you have to! Crossmatch it with every person named Brent in the continental United States! Damn, this new version of GIMP rocks!”

    Annnnd… DING! Three seconds later, up pops the photo of the perpetrator, out go the cops to haul him in and America sleeps a little more soundly tonight.

    Sponsor

    We’ve grown to accept this, partly because without these little storytelling cheats our streets would be crawling with fictitious master criminals executing horrific, if imaginary, atrocities. And partly because we have a tacit understanding with directors that they’re going to keep us entertained, and there’s nothing pulse-pounding about “Well-elp, might as well take the rest of the week off while this thing renders.”

    But maybe what really sells us on the idea of magic high tech down at the precinct is that, deep down, we kind of wish it were true (never mind the bladder-emptying implications for civil liberties and privacy). If we were being stalked by a sociopathic ex-con determined to exact a terrible revenge for our having sentenced him to 30 years in prison, well, dammit, we’d want those nice CSI people to have every tool they needed to stop him in the nick of time.

    And maybe, just maybe, that technology could trickle down to, say, the prosumer market. “Computer… draw cartoon!”

    cartoon_enhance_0110.png

    More Noise to Signal.

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  • Blackhawks lead Red Wings 2-1 after one period

    DETROIT–The Blackhawks made their latest stop in an exotic locale Sunday as they took on the Red Wings in Detroit.

    Tory Brouwer and Patrick Kane have scored to give the Hawks a 2-1 lead over the Wings after one period at Joe Louis Arena.

    Brouwer’s 14th goal of the season at the 7-minute-55 second mark has gave the lead in the second game of their season-high, eight-game road trip.

    Brouwer’s score came shortly after goaltender Antti Niemi halted a two-man breakaway by the Wings after the Hawks were caught in a line change.

    Brad May and Justin Abdelkader broke in alone on Niemi but the Finnish netminder stopped Abdelkader and then the rebound to keep Detroit off the board.

    On the ensuing rush, Cam Barker lofted a pass to Brouwer who gloved the puck, dropped it and rifled a shot from the left circle past Wings goalie Jimmy Howard.

    Kane scored his 20th of the season while on the power play. The winger skated to the slot and beat Howard to the stick side with Brouwer providing traffic.

    Detroit’s Nicklas Lidstrom beat Niemi after a nice pass from Pavel Datsyuk in the final minute.

    Hawks winger Dustin Byfuglien left the ice with 3:26 remaining in the period holding his left arm after colliding with teammate Brent Seabrook behind the Hawks net.

    The last time these teams met Niemi blanked the Wings in Detroit with a 33-save effort. This is the last regular-season meeting at Joe Louis Arena.

    This is the second of back-to-back games for the Hawks, who defeated the Blue Jackets in Columbus on Saturday. The Hawks will head to Ottawa after the game to play the Senators on Tuesday.

    By Chris Kuc

    Read the original article from Tribune News Services.


  • Quantitative Investing Is Way Better Than Old-Fashioned Investing, Even After The Recent Blow-Ups

    Hedge Fund

    A new hedge fund performance study concludes that quantitative hedge funds, now frequently mocked due to some high profile blow-ups during the financial crisis, have actually outperformed their non-quant ‘qualitative’ hedge fund brethren.

    Notably, this isn’t just some five or even ten year study du jour. It’s based on the 40-year period from 1970 to 2009:

    CXO Advisory: Based on raw returns over the entire sample period, quantitative funds have a higher average return and a lower average standard deviation of returns than do qualitative funds. Among the quantitative funds, the Quantitative Directional strategy (varying levels of net long or short equity market exposure) has the highest average return. During the 1990s (2000s), the average quantitative fund return is lower than (about the same as) the average qualitative fund return. During January 2007 through March 2009), quantitative funds outperformed qualitative funds (3.29% versus -4.77%).

    It also isn’t just a crude performance comparison, but rather a pretty rigorous performance analysis. For example, the author Ludwig Chincarini calculates risk-adjusted returns (returns relative to the amount of risk being taken) plus takes into account other performance-distorting issues such as survivorship bias (whereby badly performing funds close down over time, while the better performing stay on and survive over time).

    What does he believe is the cause for quant funds’ better performance? They time the market better according to his data.

    You can find the original research paper here, just be warned it’s pretty academic.

    (Via Abnormal Returns)

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  • Museum of Neon Art

    Los Angeles, California | Museums and Collections

    This one-of-a-kind museum of founded in 1981 by artists Lili Lakich and Richard Jenkins. The museum rotates items in its permanent collection, including neon signs from the Brown Derby and Grauman’s Chinese Theatre, and also features numerous shows with the works of up-and-coming neon artists.

    While MONA is currently looking for a new, larger home, it can still be seen at its current location in downtown LA. In addition to its continuously changing exhibits, the museum also sponsors nighttime bus-tours of historic neon signs in the area.

  • Haitian soccer star Mathieu reportedly OK

    Former Chicago Sting and Haitian native soccer star Frantz Mathieu reportedly is alive amid that island’s devastating earthquake last week.

    “I have just heard from Hayden Knight (former pro soccer player and current high school coach) that the Red Cross said that Mathieu is alive,” said former Sting president Lee Stern in an e-mail Sunday morning.

    “According to Hayden, who was in contact with his sister, he has lost home and business.”

    By Fred Mitchell

    Read the original article from Tribune News Services.


  • Hinrich misses Bulls practice

    Kirk Hinrich missed Sunday’s Bulls practice with flu-like symptoms.

    Team officials said the veteran guard would get to the airport to fly on the team charter to Oakland, where the Bulls begin a seven-game trip Monday against Golden State.

    It’s unknown if Hinrich will play on Monday.

    “He was pretty sick,” coach Vinny Del Negro said. “He showed up (at Berto) and we sent him home.”

    If Hinrich can’t start, John Salmons would take his place.

    By K.C. Johnson

    Read the original article from Tribune News Services.


  • Ten things learned at the 25th Cubs Convention

    The 25th annual Cubs Convention winds down Sunday at the Chicago Hilton & Towers after a wild weekend of ranting, raving and Ricketts-watching.

    Here are 10 things we discovered at the kickoff event of the 2010 season:

    Clubhouse changes in store

    The Wrigley Field clubhouses are tiny compared to most teams because the layout of Wrigley Field makes it difficult to renovate. Owner Laura Ricketts said the “state of the clubhouse was shocking to me.”

    Some changes will be made immediately. Todd Ricketts announced the team would renovate the clubhouse kitchen and bring in a nutritionist to “help plan some meals for the players so they’re getting the right nutrition that they need.”

    As reported recently, the team’s weight room will become a player lounge, the old umpires’ room will become the new weight room, and the new umpires’ room will be on the visitors’ side. “Right now it’s a bit of a shell game,” Todd said. “But we’re trying to make things better, and I think over the long haul we’ll see some real improvements.”

    Ghosts of DeRosa/Bradley remain

    Jim Hendry has apologized so many times now for trading Mark DeRosa and signing Milton Bradley he’s threatening to have his name placed in the Guinness Book of World records for most mea culpas in one lifetime.

    “I certainly was the one that did the majority of the work and the background and the offensive numbers before we signed Milton,” he said. “Obviously it was a shoot for the moon (decision)…Obviously it didn’t work out. It was totally my responsibility. It was a mistake in hindsight. I think we’ve rectified the mistake.”

    At one point, WGN radio host Bob Sirott implored fans to stop harping on the failed Bradley experiment. “Milton Bradley is gone,” he said. “Let it go.”

    As for why the Cubs didn’t re-sign DeRosa as a free agent, Hendry said they felt his days as a second baseman were over, pointing out that his new team, San Francisco, is using him in left field.

    Cubs are all ears

    The addition of a “Chief Hospitality Officer” by the Ricketts was an indication the organization will listen most intently to fan complaints and advice. Perhaps the most promising quote was delivered by team president Crane Kenney, who told fans: “We take our cues from you all.”

    If that’s really the case, then Cubs fans should have a big say in the future of Wrigley Field. Kenney polled fans on a few issues Saturday, and by a raising of hands, a vast majority sided with continuing the tradition of flying the “L” flag after losses and adding Friday night home games. The idea of adding a Jumbotron while keeping the hand-operated centerfield scoreboard intact was basically split down the middle.

    Perhaps the team could have a non-binding referendum on hot-button issues like “L” flags, Friday night games and Jumbotrons, passing out ballots before games- like All-Star ballots- for a specified period of time. At least we’d have an idea of where Cubs fans stand on the future of Wrigley Field.

    Squirrels bite

    Carl Rice, the team’s senior director of facility management and information technology, explained why fans with iPhones couldn’t get a signal last summer at Wrigley Field.

    “Believe it or not, the answer is squirrels,” said Rice, who explained that three squirrels ate through the wires providing AT&T wireless access. The issue has since been addressed, Rice said. No word if any of the squirrels was the same one that invaded the Cubs dugout last September 11, when manager Lou Piniella ordered Ryan Dempster to “do his job” and chase it out. Dempster chased the squirrel with a towel, and it went into the Reds dugout. Piniella said that day that “thing have been squirrelly a few times” in the 2009 season. Little did he know.

    Ernie Banks to be landmarked

    Mr. Cub will officially be made a “living landmark” by Landmarks Illinois at a ceremony on March 6th at the Palmer House Hilton, along with Harold Ramis and Lee Flaherty. The honor doesn’t mean Banks will have to seek permission from the city to change his hairstyle or to sell naming rights.

    Zambrano has a future in TV

    Carlos Zambrano probably won’t need the money after he retires, but he had the personality to become a color analyst on Cubs broadcasts, assuming Bob Brenly will be tired of the job by then. Zambrano spent the offseason in Chicago, and said he will finish his career here. Several reports out of New York last month said the Yankees spoke to the Cubs about Zambrano, who has a no-trade clause he will not waive.

    “I’m not from New York,” he said. “I’m from Chicago.”  Actually, he’s from Puerto Cabello, Venezuela. Zambrano has said in the past the only two teams he’d play for besides the Cubs were the White Sox or Boston.

    “I don’t care about rumors,” he said. “I love Chicago and I will stay here.”

    Piniella takes the fifth

    Piniella said Marlon Byrd would “hopefully” bat fifth, after saying a couple minutes earlier that Alfonso Soriano “hopefully” would bat fifth.” According to sources, Piniella has been known to change his mind on occasion. Bet seldom does he change it in the span of two minutes.

    Where does Byrd prefer to bat?

    “In the lineup,” he said. “I’ve hit one all the way through nine. I don’t think I’ll ever hit nine unless I’m struggling and Big Z’s pitching.”

    Marmol really is the closer

    Carlos Marmol said he doesn’t feel any more pressure heading into the season knowing he’s the closer. Marmol thought he was going to be the closer last year at this time, but lost out to Kevin Gregg in spring. That didn’t work, and Marmol assumed the job in August, going 13-for-13 in save opportunities with the Cubs out of contention.

    The Cubs flirted with signing former Pirates closer Matt Capps, but have added no one with closing experience. To be successful, Marmol must cut down on his wild streaks, having issued 65 walks while hitting 12 batters in 74 innings last year. “I’ve got a lot of possibilities,” Marmol said. “If I put pressure on myself, I’m going to be messed up. Just calm down, and whatever happens happens.”

    Piniella said Marmol will be his man no matter what happens this spring. “”There won’t be any closer controversy, no closer decisions,” he said.

    Mini-Geo looks positively svelte

    Piniella told fans Geovany Soto was so small after losing 40 pounds that he looked like a “jockey.” He meant it as a compliment. Will Mini-Geo revert to form and put up the kind of numbers (23 homers, 86 RBI) that made him an integral part of the lineup in 2008?  Only Mini-Mr. Bigglesworth knows for sure.

    Piniella has management backing

    While more Cubs fans groused about Piniella than at past Cubs Conventions, Kenney said the Cubs are satisfied with the job he’s done. Kenney also pointed out they have the second best record among National League teams (behind Philly) in the three years since Piniella was hired.

    “We think we have the best manager in baseball,” he said, adding: “We like it when he gets a little hot.”

    Chances are good Piniella will return to the Cubs dugout in 2011 if he wants, though Piniella says he won’t decide until after the season.

    By Paul Sullivan

    Read the original article from Tribune News Services.


  • Hole in the ground

    Oregon, US | Geological Oddities

    The exact origin of the mile-wide crater in the Fort Rock Basin of Lake County, central Oregon is a mystery. Thought to be of volcanic origin, rather than the result of an ancient meteor impact, it is somewhere between 13,000 and 100,000 years old.

    The ancient blast left a raised rim that reaches heights of 110-210 feet above the ground level, and an interior basin nearly 500 feet below it.

    It is thought that the crater is a maar, a depression that occurs after water reacts explosively with volcanic magma, often forming crater lakes seen elsewhere, particularly in Alaska. In this case, the ancient lake bed dried up, leaving only the hole.

    The area around Fort Rock Basin has a legacy of volcanic activity, leaving caches of obsidian and cinder cones along with old lave flows and caves.

    The desolate landscape is so alien that astronauts were brought to the crater for training in the 1960s.

    The Hole in the Ground is near another larger and more eroded maar crater known as the Big Hole.

  • The Silent Movie Theater

    Los Angeles, California | Commercial Curiosities

    One of the most beloved theaters in the country, the Silent Movie Theater is also the last of its kind. It was opened in 1942 by John and Dorothy Hampton, an Oklahoma couple, at a time when silent films had all but ceased to exist. During the next few decades, John Hampton was responsible for the restoration of countless silent films, protecting these treasures of cinema history.

    Sadly, the Hamptons closed the theater in the 1970s, but it was reopened by a family friend, Laurence Austin, in 1991. However, in an odd turn seemingly pulled straight from a movie, Austin’s tenure with the theater came to a dramatic end soon after. In 1997 Austin was gunned down in the theater lobby by a hitman hired by Austin’s business partner in a bid for his inheritance.

    The theater was once again rescued two years later, and opened to a screening of Charlie Chaplin’s Modern Times, Hollywood’s last silent feature film.

    Located in the heart of Hollywood, the theater currently holds screenings every week. It continues the tradition of silent films, with live organ accompaniment, on the first Wednesday and one floating Sunday afternoon of every month. In addition, the theater has been fully restored to its original, vintage 1940s art deco design; and also updated for the modern age with a larger screen, state-of-the-art sound, and nicer seating (including some very comfy sofas).

    The theater now hosts numerous premieres, indie films, special events and private parties, making it one of the most historically significant and culturally vibrant theaters in the country.

  • FiOS Mobile app comes to Android

    FiOS Mobile app for Driod

    Every decent DVR today supports remote scheduling via the web — well except Windows 7 Media Center — and Verizon’s FiOS TV DVR is no different. But of course web apps don’t compare to real apps like this new one for Android users. The new FiOS Mobile app features a guide for remote scheduling as well as VOD browsing so you can mark what you want to watch later, as well as parental controls and a free space indicator — something TiVo doesn’t even offer on the DVR itself. Of course there’s no way to actually watch content from your DVR, and we’re not surprised. Now before you get too jealous of Android users with Verizon’s FiOS TV DVR, we’d like to remind you that the FiOS DVR has a measly 160GB hard drive and no external disk support, and as you can see from the screen shot, FiOS users don’t have any free space left for new recordings anyways.

    FiOS Mobile app comes to Android originally appeared on Engadget on Sun, 17 Jan 2010 12:05:00 EST. Please see our terms for use of feeds.

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  • "Legend of Booty" trademarked by Age of Booty developer

    Age of Booty developer Certain Affinity seems to have a certain affinity for booty, so much that the situation calls for yet more booty. Legendary booty no less. According to the latest trademark spotting, the developer has

  • 5 Myths That Can Kill a Startup

    Enroll in an academic program, make friends with some of the other really smart students, drop out of school with them to create a company, work 80 hours a week and one day, ka-ching! This is the startup formula to success that the media would have us believe — the new American dream, as it were. Granted there are some notable entrepreneurial dropouts who have made it big, among them Bill Gates, Larry Ellison, Steve Jobs and more recently, Mark Zuckerberg. But while many of us are familiar with the paths they’ve taken, such paths are simply not the ones most entrepreneurs walk down to ultimately find success.

    We work with entrepreneurs everyday and as such, see the much less newsworthy but far more common success stories that dot the startup landscape. To that end, we wanted to share five myths that we’ve discovered lurking around the startup world and demystify them.

    Myth #1: Hire Smart People and Let Them Do Their Magic

    Truth: Hire Stars and Let Them Do Their Magic

    Intelligence is important, but only insofar as it helps with performance and execution. As Malcolm Gladwell points out in “Outliers,” while some minimum level of intelligence might be necessary for superior performance, in many jobs it’s not in and of itself enough to ensure it. You need people willing and able to work as part of a team, and sometimes superior individual contributors can negatively affect team performance by creating affective or role-based conflict (for more on those, see Myth #3 below). As Reed Hastings puts it, you should eliminate all brilliant jerks from your team.

    The fact that intelligence alone is not sufficient is especially true for leaders. Emotional and social intelligence, sometimes referred to collectively as EQ, are much more highly correlated to successful leadership and change than IQ. Consider reading Richard Boyatzis’ books “Primal Leadership” and “Resonant Leadership” to understand how critically important being “mindful” or socially and emotionally intelligent are. Interestingly, Thomas Stanley, a PhD who studies rich people, has identified the most highly correlated characteristic to wealth as integrity.

    Myth #2: It’s About Your Great Idea

    Truth: It’s About Your Customer

    Many aspiring entrepreneurs are waiting to come up with the killer idea that will rocket them into fame and fortune. The reality is that ideas are a dime a dozen and even the best ones must be launched at the right time. Too early and there is no demand for your product, too late and you’ve missed the market. It’s much easier to fulfill an existing need with your product than it is to convince people they need it in the first place.

    In other words, it’s about your customer. Start by A/B testing your products to get real user feedback on different features and designs. Adaptive experimentation, defined by the American Marketing Association as “continuous experimentation to establish empirically the market response functions,” has been shown (PDF) to be critical when it comes to successfully creating viral growth.

    Myth #3: Conflict Is Bad

    Truth: Affective Conflict Is Bad; Cognitive Conflict Is Good

    Research shows us that some conflict is good and some conflict is bad. Cognitive, or good conflict, helps companies eliminate groupthink and open up strategic possibilities. That’s because cognitive conflict is characterized by healthy debates about “what” to do and “why” to do it; it thus generates multiple strategic choices and allows us to weigh options. It also helps us think more clearly and broadly about our competition. And from a biological standpoint, it stimulates the parasympathetic nervous system, creating a positive emotional state which in turn supercharges our brains. Indeed, cognitive conflict has been shown to increase firm performance and shareholder wealth.

    Bad conflict is sometimes termed “affective conflict” and is usually role-based, as it consists of heated arguments about “how” to do something or “who” should be in control of doing it. Unlike good conflict, it’s been found to destroy morale and decrease firm performance. Not only does it stimulate your sympathetic nervous system, kicking off the “fight or flight” syndrome, the chemicals released by your body in the process limit your thought processes, so focus is put on the conflict rather than the opportunity.

    Myth #4: It’s About Hard Work; Don’t Expect to Have a Life

    Truth: It’s About Results and You Need a Life

    Some companies have an unfortunate culture that mandates relentlessly hard work. When things get tough, people work harder. When things are good, people work harder still to try to keep the “good times rolling.” But this cycle of doom will ultimately fail as people burn out, get sick or simply quit.

    As Reed Hastings outlines, and as we discussed in Myth #1 above, what’s more important is employee effectiveness. Certainly you want people who are intelligent enough to get the job done and who will work hard enough to accomplish the mission. But effectiveness, not hard work or intelligence, ultimately drives firm performance and shareholder value. This ability to start a company and have a life isn’t just for lifestyle businesses.

    Myth #5: It’s an Uphill Battle Until One Day, When It All Comes Together

    Truth: It’s a Rollercoaster Ride

    Many aspiring entrepreneurs have been led to believe that the trajectory of a startup involves working really hard until they land one big customer or release one perfect product and after that, it’s easy street. The reality is that it’s a rollercoaster ride, with ups and downs that rarely let up. On Monday your company is sure to be worth $1 billion but by Wednesday you think you’ll run out of cash next quarter even though by Friday you’re positive your company’s next product idea will do nothing short of revolutionizing the industry. As Paul Graham notes, “In a startup, things seem great one moment and hopeless the next. And by next, I mean a couple hours later.”

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  • Mauritius to Apple: Thanks for the iPhones, can we haz iTunes Store?

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    Recently, the people of the island republic of Mauritius have been able to purchase the iPhone 3G and 3GS through mobile phone provider Orange, but there’s one major problem — there’s no access to an iTunes Store. This brings back memories of the original iPhone, when there was no iTunes Store to tempt iPhone owners with its wares. Can you imagine? No apps, no songs, and no videos for purchase directly from your phone? It boggles the mind.

    Here at TUAW, we’re doing our part for the “Free the iTunes Store” movement in Mauritius. Reader Marc, who works for Mauritian Apple reseller Paoma, notes “Thousands of iPhones, no Apps! We are hoping to get Apple to take notice and include us. A Facebook page has been set up to document the movement and we have already been featured in many leading French-language Apple blogs.”

    Well, Marc, now you have a leading English-language Apple blog taking up the cause as well. If you’d like to help iPhone users in Mauritius get their own iTunes Store, consider visiting the Facebook page and joining their group.

    TUAWMauritius to Apple: Thanks for the iPhones, can we haz iTunes Store? originally appeared on The Unofficial Apple Weblog (TUAW) on Sun, 17 Jan 2010 12:30:00 EST. Please see our terms for use of feeds.

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