Author: Serkadis

  • Why You Should NEVER Listen to Your Customers

    An article by John Doerr had a great quote from technology luminary Alan Kay that every entrepreneur needs to remember “The best way to predict the future is to invent it.

    I’m working with a company that at one point had a product that was not only best in class, but also technically far ahead of its competition.  It created a better way of offering its service and customers loved it and paid for it. Then it made a fatal  mistake.  It asked its customers what features they wanted to see in the product and they delivered on those features. Unfortunately for this company, its competitors didn’t ask customers what they wanted. Instead, they had a vision of ways that business could be done differently and as a result better.  Customers didn’t really see the value or need, until they saw the product.  When they tried it , they loved it.

    So what did my company do when they saw what their competitor had done ? They repeated their mistake and once again asked their customers what they wanted in the product. Of course the customer responded with features that they now loved from the other product.

    They didn’t improve their competitive positioning. They put themselves in a never ending revolving door of trying to respond to customer requests. To make matters worse, resources and brainpower that could be applied to “inventing the future” were instead being used to catch up with features that locked them into the past.

    Entrepreneurs always need to be reminded that its not the job of their customers to know what they don’t know. In other words, your customers have a tough enough time doing their jobs. They don’t spend time trying to reinvent their industries or how their jobs are performed. Sure, every now and then you come across an exception. But you can’t bet the company on your finding that person at one of your customers.

    Instead, part of every entrepreneurs job is to invent the future. I also call it “kicking your own ass”. Someone is out there looking to put you out of business. Someone is always out there who thinks they have a better idea than you have. A better solution than you have. A better or more efficient product than you have.  If there is someone out there who can “kick your ass” by doing it better, its part of your job as the owner of the company to stay ahead of them and “kick your own ass” before someone else does.

    Your customers can tell you the things that are broken and how they want to be made happen. Listen to them. Make them happy. But they won’t create the future roadmap for your product or service. That’s your job.

    The best way to predict the future is to invent it.  Words that should always be part of your product or service planning.

  • Skate 3 demo coming next week

    EA’s Black Box studio has announced that gamers will be able to try out Skate 3 next week. A demo is set to be release simultaneously on the Xbox Live Marketplace and PlayStation Network on April 15th.

  • Citroen Aircross, imágenes oficiales

    Citroen acaba de publicar en su twitter oficial las primeras imágenes oficiales del nuevo Citroen Aircross. Es la primera vez que podemos observar a este modelo sin ningún tipo de camuflaje.

    Citroen Aircross

    Tras observar detenidamente estas fotografías nos queda claro que es ni más ni menos que una variante crossover del C3 Picasso aunque con una parrilla totalmente nueva.

    Citroen Aircross - 2

    Esta versión será de venta exclusiva en Brasil aunque Citroen ha confirmado que podremos verlo en directo en el próximo Salón de París.

    Related posts:

    1. Citroen C4 Millenium
    2. Citroen C-Cactus, nuevas imágenes
    3. Fotos reales del Citroen C3 2010
  • David Rosenberg’s Desperate Hunt To Find A “V” Somewhere In The Economy

    rosenbergFrom our perch, we’re starting to see positive economic signs in various places we’re looking.

    And yesterday we noted one huge “V” in Treasury rates.

    But David Rosenberg of Gluskin-Sheff is not convinced yet, and his run through of various economic indicators he claims he’s not seeing what everyone else is seeing.

    See the charts and see if you agree >

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    Join the conversation about this story »

  • Google Asks Users to Review Their Buzz Privacy Settings

    Google launched Buzz with a good helping of hype, hope and good faith, but what followed wasn’t exactly what the company had in mind. A couple of rushed decisions made Google Buzz a privacy nightmare and most of the harm had been done by the time developers scrambled to fix the issues and make the necessary changes. And the changes also di… (read more)

  • Kia Forte en versión de 5 puertas

    Kia acaba de presentar una nueva versión compacta de cinco puertas del Kia Forte (muy solicitado en Estados Unidos). Esta versión se presentó de forma oficial en el pasado Salón de Nueva York.

    Kia Forte

    De momento y a no ser que Kia cambie de opinión, esta versión no será comercializada en Europa. En lo que respecta a la motorización, estará disponible junto a dos motores, un 2.0 de 156CV y un 2.4 de 173CV, ambos asociados a una caja de cambios manual o automática de seis velocidades.

    Sobre el resto del modelo, no debemos destacar ningún cambio drástico aunque el frontal y la parrilla han sido modificados levemente. Por el momento se desconoce el precio de esta nueva versión.

    Related posts:

    1. Kia Forte Hybrid a la venta en Corea
    2. Kia Cee’d y Cee’d Sporty Wagon, nueva información
    3. Imágenes de la versión europea del Mugen Honda Civic Type-R
  • Aston Martin to field near-stock Rapide at Nürburgring 24

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    Aston Martin Rapide Nürburgring racer – Click above for high-res image

    Round-the-clock endurance races typically demand the participation of three or even four-man teams, taking shifts as the sun rises and falls on the circuit. The car they’re driving, though, doesn’t usually have the capacity to carry the entire team. But as if to emphasize once again the true sporting nature of its latest product, Aston Martin will be taking on the competition this year at the Nürburgring 24 in a damn-near-bone-stock Rapide.

    In addition to its innumerable victories in Le Mans-class racing, Aston has had great success at the ‘Ring in the SP8 category, which it has won the past two years running. In fact last year, a V12 Vantage took the class win and placed 21st overall in the race, outshining a wide array of dedicated race machinery.

    Like the V12 Vantage (which will also run this year’s event) the Rapide endurance racer will run with very few modifications, limited largely to the removal of interior trim, the addition of some mandatory safety equipment, and racing slicks mounted to a readjusted suspension. That’s about it. Aston chief Dr. Ulrich Bez will once again lead the team of factory drivers, and we’ll be watching on May 15-16 to see if the four-door can make it three-for-three. Full details in the press release after the jump.

    [Source: Aston Martin]

    Continue reading Aston Martin to field near-stock Rapide at Nürburgring 24

    Aston Martin to field near-stock Rapide at Nürburgring 24 originally appeared on Autoblog on Tue, 06 Apr 2010 09:28:00 EST. Please see our terms for use of feeds.

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  • Former Automotive Engineer Shares Ideas on Hydrogen Fuel Distribution

    Over the weekend I received an email from Jack E. where he proposes a unique method of distributing hydrogen fuel along a nationwide hydrogen highway network. I thought I would share his thoughts with you today:

    Jack E.: “I really support your effort to get the use of hydrogen going. I am going to be 75 this month and I would like to see hydrogen in use before I depart this life. I started out my work career as a car development engineer at Buick in Flint Mich. I worked in the noise and vibration group then as a senior chassis design engineer. This was in the late 50s and early 60s. I drive a 2002 Chevrolet Suburban. What a great car. I would like to see the day when they offer a Suburban with a hydrogen fuel cell.

    “For a split second on Friday I thought that a miracle had happened. But, alas, it was only a joke. But think about this. If hydrogen fueling stations were to be installed at strategic truck stop locations across the nation, maybe it would only require maybe 5000 stations. Your report on the Vision Motor Co Tyrano class 8 heavy duty truck tractor really got me excited. This could be the answer. The money needed to kick start such a program would be much lower than concentrating on automobiles only. By setting up truck stops, cars could also use the stations.

    “The truck stops could be setup using a mobile, medium or large 10,000 psi hydrogen tube trailers that could be hauled into location, swapped with an empty trailer and hooked up to a quick connect station installed by Air Products Inc. No large cost to install a storage tank. Rotate tube trailers. This could be done in a much shorter time than constructing permanent tanks. Such tanks could come at a later date.

    “Remember how the truck drivers suffered during the time that gas was selling for over $4.00 per gal. Vision Motors reports that the cost per mile for hydrogen would be approximately $0.39 per mil , while diesel costs $0.71 per mile and LNG costs $0.79 per mile. Truck conversion from diesel to hydrogen could be a major business opportunity. T. Boon Pikens wants the truck fleets to go LNG. He has a big investment in natural gas.

    “How about locating hydrogen fueling stations at Sam’s Clubs. Delivery trucks for WalMart / Sam’s Club could refuel at these stations and members could also refuel their cars.

    “Maybe you could start a new web page that could concentrate on trucks/hydrogen. Every day that I go on line I look for info on Vision Motors project with the California Port Authority.

    “The main reason that I like the truck angle is because it demonstrates the fact that hydrogen fuel cells are scalable. They are not only for the small tinker toy cars that are in all of the reports. I drive a 2001 Chevrolet Suburban. I would not trade it for a electric small car. My wife and I spend the winter in Florida for 6 months. We love the Suburban because of the need to carry our needs for the stay in Florida. We pass many truck stops on our trip.”

    Many thanks Jack for your thoughts on this subject.

  • Why The DMCA Is An Unconstitutional Restriction On Free Speech

    Many legal scholars have discussed the fact that copyright law and the First Amendment are, by their very natures, in conflict. Historically, the Supreme Court has gotten around this conflict by saying that things like fair use and the idea/expression dichotomy help keep things balanced — though many have questioned whether the massive expansion of copyright law over the last century should have changed that analysis. In the Eldred case, the Supreme Court mostly rejected the argument that copyright extension was a violation of free speech, though many legal scholars find that decision a bit of a head scratcher (if you want a great analysis of why that decision makes no sense under the law, the book No Law is a worthwhile read).

    But there are still other areas where changes to copyright law may be vulnerable under a First Amendment analysis. So far, the only court case (and it’s still at a low level) that has been successful in attacking the copyright on these grounds is the Golan case, which focuses on a very narrow part of copyright law.

    However, it looks like some people are finally looking at some hugely questionable parts of copyright law that seem in direct conflict with case law concerning the First Amendment. Copycense points us to a fantastic recent paper from law professor Wendy Seltzer discussing how the DMCA’s notice-and-takedown policy appear to violate the First Amendment:


    Under the DMCA, process for an accused infringer is limited. The law offers Internet service providers (ISPs) protection from copyright liability if they remove material expeditiously in response to unverified complaints of infringement. Even if the accused poster responds with counter-notification of non-infringement, DMCA requires the service provider to keep the post offline for more than a week.

    If this takedown procedure took place through the courts, it would trigger First Amendment scrutiny as a prior restraint, silencing speech before an adjudication of lawfulness. Because DMCA takedowns are privately administered through ISPs, however, they have not received such constitutional scrutiny, despite their high risk of error. I add to prior scholarly analysis of the conflict between copyright and the First Amendment by showing how the copyright notice-and-takedown regime operates in the shadow of the law, doing through private intermediaries what government could not to silence speech. In the wake of Citizens United v. FEC, why can copyright remove political videos when campaign finance law must not?

    This Article argues for greater constitutional scrutiny. The public is harmed by the loss of speech via indirect chilling effect no less than if the government had wrongly ordered removal of lawful postings directly. Indeed, because DMCA takedown costs less to copyright claimants than a federal complaint and exposes claimants to few risks, it invites more frequent abuse or error than standard copyright law. I describe several of the error cases in detail. The indirect nature of the chill on speech should not shield the legal regime from challenge.

    I’m sure that our usual copyright system defenders will pop up quickly in the comments to dismiss this as ridiculous, but it’s a really strong point. The basic nature of the notice-and-takedown — even if done by private firms — appears to be in direct violation of the First Amendment. The fact that the DMCA effectively requires companies to take this step in order to protect themselves from liability via the DMCA’s safe harbors, means that even though it’s a private company doing this, they are compelled to do so by the government. It does make you wonder if a compelling First Amendment case could be made around this particular issue.

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  • Conheça o Fiat 500 Conversível – Versão “Sassicaia”

    Imagens da edição limitada do Fiat 500

    A empresa italiana Aznom, especializada em criar versões modificadas dos carros com um visual mais luxuoso, realizou um belo trabalho no Fiat 500, o “Sassicaia Conversível”. O nome Sassicaia vem de um tipo de vinho italiano, e a edição limitada do 500 Conversível possui diversos itens únicos dentro e fora do carro.

    Entre eles podemos citar os retrovisores, que possuem uma capa decorada em madeira, um novo jogo de rodas e detalhes cromados nos pára-choque dianteiro e traseiro. Seu interior também é um show à parte, com muitos detalhes em madeira no painel do carro, e assentos forrados com couro de alta qualidade, e o logo Sassicaia em cada banco.

    Para finalizar os itens os clientes felizardos que adquirirem essa edição especial irão receber um conjunto de bolsas que combinam com o estilo do carro. O valor disso tudo? Ainda não foi revelado, mas a empresa disse que apenas um número limitado do Fiat 500 Sassicaia será produzido, então dá para termos uma noção, com base do preço comum desse carro.

    Imagens da edição limitada do Fiat 500
    Imagens da edição limitada do Fiat 500Imagens da edição limitada do Fiat 500Imagens da edição limitada do Fiat 500Imagens da edição limitada do Fiat 500Imagens da edição limitada do Fiat 500Imagens da edição limitada do Fiat 500Imagens da edição limitada do Fiat 500Imagens da edição limitada do Fiat 500Imagens da edição limitada do Fiat 500Imagens da edição limitada do Fiat 500Imagens da edição limitada do Fiat 500Imagens da edição limitada do Fiat 500

    Via | Carscoop


  • Novo video do hibrido superesportivo Porsche 918 Spyder Concept

    Não sei se foi essa a intenção da Porsche, mas com certeza ela provocou em muitos a vontade ver em breve o seu conceito hibrido superesportivo 918 Spyder na linha de produção e posteriormente nas ruas, com a divulgação de um novo vídeo do modelo que fez muito sucesso na edição desse ano do Salão do Automóvel de Genebra.

    Sua produção e comercialização ainda não foi oficializada pela Porsche, mas muitos dizem que isso é apenas questão de tempo, onde que a companhia alemã já estaria estudando não apenas a viabilidade do projeto, como também sua lista de revendedores e clientes em potencial. A vinda do superesportivo hibrido 918 Spyder também é reforçado pelas palavras de Michael Macht, um dos responsáveis pela companhia, que disse anteriormente: “Não há ninguém na Porsche que não queira construir o 918 Spyder… a resposta tem sido maravilhosa, estamos prestes a pedir aos interessados para assinar cartas de intenção de compra”, complementando que: “A Porsche nunca faz um concept car que não dê origem a um carro de produção”.

    Complementando as especulações, o modelo poderá chegar ao mercado dentro de cinco anos e com uma produção limitada de 1.000 unidades. Pelo sim ou pelo não, curtam o novo vídeo do Porsche 918 Spyder Concept, onde é revelado novos detalhes do hibrido superesportivo e de seu desenvolvimento.

    Fonte: PistonHeads


  • First Look: April 6

    Fashion entrepreneurs need not copy wild styles from Paris or Milan to make their mark. “Context, Agency, and Identity: The Indian Fashion Industry and Traditional Indian Crafts” by professor Mukti Khaire describes how early entrepreneurs and designers and entrepreneurs adapted to social, cultural, and economic conditions.

    “I show that the Indian fashion industry’s specific identity—traditional styles with heavy embellishments, rather than innovative, modern cuts and designs—was not a function only of something inherently and ineffably Indian (as opposed to a modern Western sensibility) or purely cultural,” Khaire writes. “Rather, it was the result of the actions of early entrepreneurs in the Indian fashion industry who were making decisions that made them more acceptable to customers given the particular social, cultural, and economic contexts within which they were embedded.”

    Auditors’ reputation for integrity is paramount to their success or failure, according to the working paper “Audit Quality and Auditor Reputation: Evidence from Japan” [abstract]. Douglas Skinner and HBS professor Suraj Srinivasan explain how one of Japan’s Big Four audit firms was shunned by clients after news broke that it was connected to accounting fraud at a large company.

    Among cases this week, “Pandora Radio: Fire Unprofitable Customers?” follows founder Tim Westergren as he considers a cost/benefit analysis of Pandora’s most loyal (and most expensive) users.

    — Martha Lagace

    Publications

    Managed Globalization: Doctrine, Practice, and Promise

    Authors: Rawi Abdelal and Sophie Meunier
    Publication: Journal of European Public Policy 17, no. 3 (April 2010): 349-366
    Abstract

    Two alternate visions for shaping and explaining the governance of economic globalization have been in competition for the past 20 years: an ad hoc, laissez-faire vision promoted by the United States versus a managed vision relying on multilateral rules and international organizations promoted by the European Union. Although the American vision prevailed in the past decade, the current worldwide crisis gives a new life and legitimacy to the European vision. This essay explores how this European vision, often referred to as ‘managed globalization,’ has been conceived and implemented and how the rules that Europe fashioned in trade and finance actually shaped the world economy. In doing so, we highlight the paradox that managed globalization has been a force for liberalization.

    Strategies to Fight Ad-sponsored Rivals

    Authors: Ramon Casadesus-Masanell and Feng Zhu
    Publication: Management Science (forthcoming)
    Abstract

    We analyze the optimal strategy of a high-quality incumbent that faces a low-quality ad-sponsored competitor. In addition to competing through adjustments of tactical variables such as price or the number of ads a product carries, we allow the incumbent to consider changes in its business model. We consider four alternative business models, a subscription-based model, an ad-sponsored model, a mixed model in which the incumbent offers a product that is both subscription-based and ad-sponsored, and a dual model in which the incumbent offers two products, one based on the ad-sponsored model and the other based on the mixed-business model. We show that the optimal response to an ad-sponsored rival often entails business model reconfigurations. We also find that when there is an ad-sponsored entrant, the incumbent is more likely to prefer to compete through the subscription-based or the ad-sponsored model, rather than the mixed or the dual model, because of cannibalization and endogenous vertical differentiation concerns. We discuss how our study helps improve our understanding of notions of strategy, business model, and tactics in the field of strategy.

    Context, Agency, and Identity: The Indian Fashion Industry and Traditional Indian Crafts

    Author: Mukti Khaire
    Publication: Business History Review (forthcoming)
    Abstract

    Identity is an important resource for firms, since it is a critical precursor of an important strategic resource—legitimacy. However, identities of new firms in new industries are typically inchoate, since they cannot be classified within pre-existing cognitive categories and therefore do not benefit from a pre-existing understanding or identity of an industry. Given the importance of identity, it is critical that we understand how the identity of a new industry is generated. I attempt to address this gap in our knowledge in this study of the high-end fashion industry in India from its emergence in the mid-1980s to 2005. Although prior studies have attributed the specific identity, structure, and characteristic features of fashion industries in France, Italy, and the UK to the culture of Paris, Milan, and London, respectively, I find that the identity of a new industry is in fact the result of an interaction between contexts and entrepreneurial agency. With the help of oral histories, magazine primary sources, and other databases I show that the Indian fashion industry’s specific identity—traditional styles with heavy embellishments, rather than innovative, modern cuts and designs—was not a function only of something inherently and ineffably Indian (as opposed to a modern, Western sensibility), or purely cultural. Rather, it was the result of the actions of early entrepreneurs in the Indian fashion industry, who were making decisions that made them more acceptable to customers given the particular social, cultural, and economic contexts within which they were embedded.

    Ownership Structure and the Cost of Corporate Borrowing

    Authors: Chen Lin, Yue Ma, Paul Malatesta, and Yuhai Xuan
    Publication: Journal of Financial Economics (forthcoming)
    Abstract

    It is well known that the divergence between control rights and cash-flow rights is associated with firm value. In this paper, we identify an important channel through which the divergence affects value. Using a new, hand-collected dataset on corporate ownership and control of 3,694 firms in 22 Western European and East Asian countries during the period from 1996 to 2008, we find that the cost of debt financing is significantly higher for companies with a wider divergence between the largest ultimate owner’s control rights and cash-flow rights. A one standard deviation increase in the divergence increases the average loan spread by approximately 18%, or 35 basis points. The effect of the excess control rights on the cost of bank debt is more pronounced when the borrowing firm is family-owned and the CEO of the firm is also a member of the controlling family, when the borrower has a higher degree of informational opacity, a lower credit rating, and a lower potential for being propped up, when the loan facility is subject to more credit risk, and during financial crises. The presence of collateral and loan covenants as well as strong legal rights and efficient debt enforcement mitigate the effect of excess control rights on loan spreads. Taken together, our results suggest that potential tunneling and other moral hazard activities by large shareholders are facilitated by the divergence between control rights and cash-flow rights. These activities increase the monitoring costs and the credit risk faced by banks and, in turn, raise the cost of debt for the borrower.

    Download the paper: http://people.hbs.edu/yxuan/LinMaMalatestaXuanOwnershipStructureCostOfCorporateBorrowingJFE.pdf

    Working Papers

    A New Model of Integrity: The Missing Factor of Production (PDF file of Keynote and PowerPoint Slides)

    Authors: Michael C. Jensen, Kari L. Granger, and Werner Erhard
    Abstract

    An Actionable Pathway to Dramatic Increases in Individual and Organizational Performance. Full-day workshop taught at Olin School, Washington University, St. Louis, MO.

    Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1559827

    A Reexamination of Tunneling and Business Groups: New Data and New Methods

    Authors: Jordan I. Siegel and Prithwiraj Choudhury
    Abstract

    The last decade of corporate governance research has been focused in large part on identifying what leads to superior or deficient corporate governance in emerging economies. We propose that firms’ corporate governance and firms’ strategic business activities within an industry are interlinked. By conducting a simultaneous economic analysis of business strategy and corporate governance, scholars can better discern the quality of a firm’s governance. We look at one of the most rigorous extant methodologies for detecting “tunneling,” or efforts by firms’ controlling owner managers to take money for themselves at the expense of minority shareholders. We find that, in contrast to prior views, Indian business groups are not, on average, engaging in tunneling (expropriation), but are on average exhibiting good corporate governance, especially in light of the markedly different business strategies they typically undertake. Moreover, unlike many past conceptions of business groups from financial economics, sociology, and strategy, we find evidence for a knowledge-based “recombinative capabilities” view of business groups-that such groups have done the most to invest in R&D and other skills necessary to combine inputs in ways that lead to greater added value. Further, our finding that Indian business groups have grown larger and more diversified since liberalization and since broad-based corporate governance reforms were implemented, goes expressly against the prediction of prior schools of thought about business groups. We argue that the conventional wisdom about tunneling and business groups will need to be questioned and reformulated in light of the new data, methodology, and findings presented in this study.

    Download the paper: http://www.hbs.edu/research/pdf/10-072.pdf

    Audit Quality and Auditor Reputation: Evidence from Japan

    Authors: Douglas Skinner and Suraj Srinivasan
    Abstract

    We study events surrounding ChuoAoyama’s failed audit of Kanebo, a large Japanese cosmetics company whose management engaged in a massive accounting fraud. ChuoAoyama was PwC’s Japanese affiliate and one of Japan’s “Big Four” audit firms. In May 2006, the Japanese Financial Services Agency (FSA) suspended ChuoAoyama’s operations for two months as punishment for its role in the accounting fraud at Kanebo. This action was unprecedented, and followed a sequence of events that seriously damaged ChuoAoyama’s reputations for audit quality. We use these events to provide evidence on the importance of auditors’ reputation for audit quality in a setting where litigation plays essentially no role. We find that ChuoAoyama’s audit clients switched away from the firm as questions about its audit quality became more pronounced but before it was clear that the firm would be wound up, consistent with the importance of auditors’ reputations for delivering quality.

    Download the paper: http://ssrn.com/abstract=1557231

    Evidence on the Use of Unverifiable Estimates in Required Goodwill Impairment

    Authors: Karthik Ramanna and Ross L Watts
    Abstract

    SFAS 142 requires managers to estimate the current fair value of goodwill to determine goodwill write-offs. The current fair value of goodwill is unverifiable because it depends in part on management’s future actions (including managers’ conceptualization and implementation of firm strategy). In promulgating SFAS 142, standard setters assume managers, on average, will use the discretion in goodwill impairment rules to convey private information on future cash flows; in contrast, agency theory predicts managers, on average, will use the discretion opportunistically. We test these hypotheses in a sample of firms with market indications of goodwill impairment. Our evidence, while consistent with some agency-theory derived predictions, does not confirm the private information hypothesis.

    Download the paper: http://www.hbs.edu/research/pdf/09-106.pdf

    Cases & Course Materials

    Shurgard Self-Storage: Expansion to Europe (Abridged)

    Richard G. Hamermesh
    Harvard Business School Case 810-102

    Shurgard, a U.S.-based firm that rents storage facilities to consumers and small businesses, is considering financing options for rapid expansion of its European operations. Five years after entering Europe, Shurgard Europe has opened 17 facilities in Belgium, France, and Sweden. Along the way, Shurgard has encountered skepticism from both European consumers and investors about the unfamiliar self-storage concept and internal debates on how much to adapt the U.S. business model to European lifestyles. Wall Street analysts also do not value the impact that the European expansion could have on Shurgard’s U.S. performance as a publicly traded Real Estate Investment Trust (REIT). As an alternative, to finance this expansion, Shurgard received a proposed deal from a consortium of banks and other investors where they would provide private equity financing spaced over the next few years plus a line of credit. In return, the investors would receive a large share of Shurgard’s equity and control of its board, which could force a public offering in less than two years. The decision focuses on whether Shurgard Europe should accept the conditions and valuation of the proposed deal or seek another deal at a later point in time. Students must assess whether the self-storage business model can deliver the growth rate in Europe that the company has promised his potential investors. Involves calculating some basic estimates of the company’s value from financial exhibits (enterprise value using an EBITDA multiple). Main focus is to assess this as an entrepreneurial venture. Students do not need to be familiar with REITs.

    Purchase this case:
    http://cb.hbsp.harvard.edu/cb/product/810102-PDF-ENG

    Saginaw Parts Co. and the General Motors Corp. Credit Default Swap

    William E. Fruhan
    Harvard Business School Case 210-056

    This two-page case demonstrates how to unbundle the cost of credit extensions from product prices by observing the price of a credit default swap. It also explores how credit default swaps work, and how trade creditors are treated under U.S. bankruptcy law. Finally it provides a quick overview of the bankruptcy of General Motors Corp.

    Purchase this case:
    http://cb.hbsp.harvard.edu/cb/product/210056-PDF-ENG

    Note on Telemedicine

    Regina E. Herzlinger and Jillian Peres Copeland
    Harvard Business School Note 310-075

    This note provides background in all the modalities of telemedicine. It accompanies the cases “Medtronic: Patient Management Initiative” (A) and (B), HBS Nos. 302-005 and 309-064.

    Purchase this note:
    http://cb.hbsp.harvard.edu/cb/product/310075-PDF-ENG

    Jet Propulsion Laboratory

    Robert S. Kaplan and Anette Mikes
    Harvard Business School Case 110-031

    The case, in a non-profit project-oriented setting, introduces fundamental risk management principles and processes that are easily applicable to private sector settings. Gentry Lee, senior systems engineer and de-facto chief risk officer, is applying a new comprehensive risk management system to a $600 million high-profile Mars landing mission. The case illustrates JPL’s risk culture for high-visibility and expensive missions in the post-Challenger era with tightly constrained budgets. It introduces risk analytics, such as heat maps, and the management process and governance system centered around continuous challenge and “intellectual confrontation.” Students will consider JPL’s strategy and constraints, measurable technical risks, non-measurable external risks, and societal pressures in making a decision about whether to launch or delay the Mars mission launch. The case calls for an appreciation of the role of the chief risk officer, and of leadership in general, in risk management.

    Purchase this case:
    http://cb.hbsp.harvard.edu/cb/product/110031-PDF-ENG

    IFP, Indonesia

    Roy D. Shapiro
    Harvard Business School Case 610-052

    IFP, Ltd. is a Europe-based multinational mining and minerals company contemplating an investment to produce forest products in Indonesia. The primary case decisions are 1) how to assess political and operating risk, 2) how to integrate economic and political risk analysis in order to select among the alternative spatial and operating configurations, and 3) how to manage operations in order to minimize risk. This case is an effective vehicle for discussing the complex issues involved in operating in the difficult, uncertain political environment of a developing country.

    Purchase this case:
    http://cb.hbsp.harvard.edu/cb/product/610052-PDF-ENG

    Pandora Radio: Fire Unprofitable Customers?

    Willy C. Shih and Halle Alicia Tecco
    Harvard Business School Case 610-077

    Pandora Radio is at a crossroads. Founder Tim Westergren has just been told by a well known VC to get rid of his unprofitable customers in order to get his costs down, but Westergren is not sure that such actions are consistent with his company’s business model. Pandora Radio is the largest Internet music stream site, and its rapidly growing user base loves the free customizable music stream under an advertising supported model. Pandora has to pay royalties for every song streamed, and has other variable costs that scale linearly with hours consumed, but it has taken no steps to restrict the amount of usage among its heaviest and most loyal users. Can Pandora make its model work when a significant percentage of its users cause it to lose money?

    Purchase this case:
    http://cb.hbsp.harvard.edu/cb/product/610077-PDF-ENG

  • Google Offers Suicide-Prevention Hotline with Some Queries

    Google takes much pride in its algorithms, it is a company built by engineers after all, and it is especially proud of its search-ranking algorithm, still its biggest product. Over time, the company has always steered clear of adjusting the search results manually or intervening in any other way, even if it was clear that the algorithm … (read more)

  • Actually, The Unemployment Ratio Is 41%

    The broadest measure of unemployment is the Civilian Employment-Population Ratio, which is exactly what it sounds like: the ratio of employed civilians to the total population. It stands right around 59%, which is the lowest its been since the early 80s.

    Fortunately, the recent end of layoffs seems to have staunched the fall.

    But even if the economy rebounds, don’t expect this measure to jump back to old highs.

    For one thing, the recovery could very well be jobless.

    But beyond that, demographics won’t be very favorable here as more and more Americans retire, placing a greater strain on those who are working.

    The one way this won’t be true if is we continue to keep bringing in immigrants like we have. Let’s hope the integration of them works out well.

    And don’t miss: 10 countries on the verge of a crippling demographic crisis >

    chart

    Join the conversation about this story »

  • Healthy Handmade Pottery Cat Dishes

    Classy Cat Dishes

    The dishes you use to feed your cat can really make a difference in her health. These unique pottery feeding dishes from Classy Cat Dishes have several features that make them a perfect option. First, these dishes are raised to just the right height so kitty doesn’t have to bend over to eat, helping with digestion. They come in a range of sizes, including a shallow dish that prevents delicate whiskers from bumping on the sides of the dish. There are also deeper bowls for dry food in multi-cat households or for water. All the designs have scoop shaped walls so no food can get caught in the corners, and the turned in rims help keep food in the bowl. Classy Cat Dishes are made of high fired stoneware and are dishwasher and microwave safe, plus the glazes are absolutely lead free. Feeding kitty in a ceramic dish helps to reduce acne-causing bacteria that can grow on plastic feeding dishes.

    Classy Cat Dishes

    Classy Cat Dishes are handmade on Vancouver Island and range from $24 to $42 US. Check out the whole selection on the Classy Cat Dishes website.

    Thank to Cynthia for the find.

  • New York Auto Show crowds leading to violence in the streets?

    Filed under: ,

    2010 New York International Auto Show – Click above for high-res image gallery

    We get pretty excited about auto shows, and our recent trip to the Javits Center for the New York extravaganza was one of the better U.S. shows in recent memory. But while we managed to temper our enthusiasm, it appears some folks got carried away Sunday after Javits closed for the night. The New York Times reports that four people were shot (one with a BB gun) in the city on Sunday and 54 other people were arrested in and around Midtown Manhattan due to post-show violence. Luckily all four who suffered gun shot wounds appear to be recovering from their injuries.

    Police reportedly told the NY Times that violence on Easter night has been a recurring problem in past years, with pockets of mini-riots and stabbings marring the evening. At question is whether the violence stems directly from auto show attendees or unruly crowds assembled after the show’s completion. Deputy Commissioner Paul J. Browne said the troublemakers go to the auto show every year and “sometimes they get in fights afterward.”

    New York Auto Show spokesman Chris Sams told the NY Times that there was no trouble during the show, and that the crowd in attendance Sunday was very family oriented with “lots of baby strollers.” In fairness to the New York Auto Show and its organizers, the first shooting reportedly occurred at 12:08 am on Monday morning, five hours after the show closed for the day.

    [Source: The New York Times]

    New York Auto Show crowds leading to violence in the streets? originally appeared on Autoblog on Tue, 06 Apr 2010 08:31:00 EST. Please see our terms for use of feeds.

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  • Just Dance fevers up in the UK

    Since its December release, Ubisoft’s Just Dance has been going up and down the UK charts and keeping up with every major release since the holidays. Even the big guns released last month just can’t outperform this

  • You Could Not Make It Up: Obama’s Second Chance on the Predominant Moral Issue of This Century by Dr. James Hansen

    Article Tags: You could not make it up

    President Obama, finally, took a get-involved get-tough approach to negotiations on health care legislation and the arms control treaty with Russia — with success. Could this be the turn-around for what might still be a great presidency?

    The predominant moral issue of the 21st century, almost surely, will be climate change, comparable to Nazism faced by Churchill in the 20th century and slavery faced by Lincoln in the 19th century. Our fossil fuel addiction, if unabated, threatens our children and grandchildren, and most species on the planet.

    Yet the president, addressing climate in the State of the Union, was at his good-guy worst, leading with “I know that there are those who disagree…” with the scientific evidence. This weak entrée, almost legitimizing denialists, was predictably greeted by cheers and hoots from well-oiled coal-fired Congressmen. The president was embarrassed and his supporters cringed.

    This is not the 17th century, when “beliefs” trumped science, forcing Galileo to recant his understanding of the solar system. The president should unequivocally support the climate science community, which is under politically orchestrated assault on the legitimacy of its scientific assessments. If he needs reassurance or cover, the president can ask for a prompt report from the National Academy of Sciences, established by Abraham Lincoln for advice on technical issues.

    Why face the difficult truth presented by the climate science? Why not use the president’s tack: just talk about the need for clean energy and energy independence? Because that approach leads to wrong policies, ineffectual legislation larded with giveaways to special interests, such as the Waxman-Markey bill in the House and the bills being considered now in the Senate.

    Source: huffingtonpost.com

    Read in full with comments »   


  • Lotus faz redução de preços de seus veículos na Austrália

    Imagens dos carros Lotus

    De acordo com a estratégia do governo australiano para reduzir direitos de importação durante o ano de 2010, a Lotus da Austrália anunciou uma interessante redução no preço de seus modelos, onde as quedas chegam a ser de $18.500 em seus carros. O diretor da Lotus Austrália, John Startari, explica a razão disso:

    “Os a redução dos direitos de importação do governo no início de 2010 ofereceu alguma ajuda, embora as taxas de câmbio favoráveis tenham sido um catalisador para essas mudanças de preço que foram anunciadas”.

    A montadora britânica começou a redução de preços com o novo Elise 2011, que antes era conhecido como Elise S, e custava AU$69,990. Agora, os modelos R e SC do Elise 2011 terão uma redução no valor base do carro, chegando a AU$10,000, bem como os modelos Exige S e Cup 260. Mais reduções estão previstas pela montadora, atingindo toda a sua linha de veículos.

    Imagens dos carros Lotus
    Imagens dos carros LotusImagens dos carros LotusImagens dos carros LotusImagens dos carros Lotus

    Via | Carscoop


  • Tea Party Vs. Obama


    On major issues, 48% of voters say that the average Tea Party member is closer to their views than President Barack Obama.

    The latest Rasmussen Reports national telephone survey found that 44% hold the opposite view and believe the president’s views are closer to their own.

    Last week, Rasmussen Reports released data showing that 47% of voters felt closer to the views of Tea Party members than to Congress. Only 26% felt closer to Congress.” (source)

    This poll really does make me feel better. I’m happy to know more Americans feel aligned with the Tea Party principles than with what’s going on with the current administration…

    I have to find a way to shake this political depression…I can’t walk around with this feeling of foreboding until November 2012… This article was suggested in that regard: A Word to the Weary.

    …though with The Man going on his fifth week of being laid off (for the first time ever), it’s hard not to be angry and bitter about the CHANGE.