Author: Alfredo Padilla

  • The Mac for Non-Profits: A Value Proposition

    If you manage a small to medium sized non-profit chances, are that you’ve never considered Macs for your organization, or that if you have, you’ve quickly been turned off when you see that the cost of entry starts at around $1000 per machine. Let’s face it, operations budgets at non-profits are usually the tightest, and that’s saying something, especially in today’s economic environment.

    That budget goes not only towards things like putting a computer in the hands of each employee, but also keeping the lights on and paying the rent. Given those constraints, many non-profits are much more likely to look at sub-$500 Windows computers instead of Macs.

    Unfortunately, by making that decision you may be costing your organization in the long term. Here are three reasons why even a non-profit with a tight budget should be strongly considering Macs.

    1) Support costs

    There are the obvious reasons why Macs cost less to support, ranging from the fact that you don’t need to worry about viruses to the stability of OS X. Less obvious is the fact that recent surveys of IT professionals have found that Mac computers are less costly to manage than Windows PCs.

    For smaller non-profits who don’t have an in-house IT department, you’ll also want to consider the value of the Genius Bar. If you have an Apple store anywhere near your office you can simply walk in with a problematic computer and usually have your problem solved quickly and easily. Compare that to the cost of spending time on the phone with Dell or HP support, or the lost opportunity that can accrue if you have to ship your computer away for repairs.

    2) Longevity

    I’m not one of those people who thinks that all Windows PCs are built like junk. You can certainly find a reliable computer running Windows, but there are two key things to consider. First, your chances of getting a reliable computer at a very low price isn’t great. Second, the odds of picking the right model from the array of available Windows computers also works against you.

    By contrast, almost any model of Mac is a solid bet to be a reliable computer for three or four years. Trust me, I’ve been in organizations that have had to replace their entire collection of computers barely a year after buying inexpensive Windows laptops. You have to ask yourself if you want to buy two cheap computers over four years or one more reliable one. If it’s the latter, you’re probably better off going with Mac.

    3) Software

    This is usually a mark against the move to Macs, the argument being that you will need to repurchase all of your expensive software for another platform. Non-profits can avoid much of this cost due to services like TechSoup, which allow them to purchase software at a steep discount. If you’re a small non-profit iLife provides you with excellent tools to produce multimedia and a simple website without spending a single additional cent.

    If you do need to do something more complex you have an incredible array of easy to use, attractive and relatively inexpensive applications to choose from. A few suggestions that would work well in a non-profit setting include Bento, RapidWeaver, iWork, iBank and Acorn. These range in cost from free to well under $100.

    The value of any computing platform is defined by what you can do on it, and the Mac is without peer in this regard. There is value in having software that just works, and there is also value in having employees that enjoy working with their platform rather than suffering under it.

  • Why I’m Sticking With Amazon for My e-Books

    The iPad will be coming out in just a few days. There’s a good chance that shortly thereafter, as soon as 3G versions are available in stores, I will have my hands on Apple’s newest product. One of the principal reasons that I will be purchasing the iPad is to be my e-book reader. I have been an avid reader my entire life, and as something of a technologist as well, I have been waiting for e-books for as long as I can remember.

    Amazon, obviously, got the ball really rolling with the Kindle after years of stagnation in the market. Apple is going toe to toe with them with the launch of the iBookstore. So when I have an iPad in hand I’m going to be faced with a choice, use Apple’s iBooks solution, or stick with Amazon’s Kindle platform.

    I’ve been thinking about this ever since the iPad was announced, going back and forth on the issue. On the one hand I have already made an investment in Amazon’s e-book ecosystem, having purchased about 30 books to read on the Kindle app on my iPhone. That’s about $300 invested, but even if I switch to Apple’s iBooks app I can always have the Kindle app sitting next to it on my iPad if I want to read one of those titles. The iBookstore, however, offers several benefits over the Kindle app:

    • The ability to purchase books from within the app
    • The ability to add any open ePub format book to iTunes and sync it over
    • The rumored 30,0000 public domain books that will be available

    Given these benefits it might seem like a slam dunk to move over to iBooks, but I’ve decided against it, for one simple reason: cross-platform compatibility.

    For me, books are a long-term investment. If I like a book I’m going to read it two, five or even 10 times, and some of my favorite books from my teenage years I’ve read so many times I can’t even remember how many times I’ve picked them up. Books, including e-books, I buy today aren’t something that I’ll one and done like a television episode or even a movie — these are things that I’ll want to be able to access in 10 or 20 years. Given that, it’s important for me to pick an e-book platform that I know will be able to follow me as my tastes and needs for hardware change. What happens if I decide in five years that I don’t want to use Apple products anymore? If I invest heavily into the iBoookstore those books will be lost to me, but with the Kindle there’s a good chance that I’ll be able to read those books on a future Android device, or a Windows tablet or something we don’t even know of today but that I might be using.

    It’s hard for me, as an Apple fanboy, to consider the possibility that Apple may not be able to meet my computing needs in the future. But I care more about books than I do about Apple and so I need to be honest with myself about this. When push comes to shove, it’s more important for me to have my books than it is for me to have Apple’s products, and that’s never going to change. So when the iPad comes out and I have one in my hands I’ll be reading my books in the Kindle app.

    Related GigaOM Pro Research: Evolution of the e-Book Market