Author: Bobbie Johnson

  • Happy Valentine’s, Google — see you in court

    Payam Tamiz may not be a name very well known in Silicon Valley, or indeed much beyond his small hometown of Margate, a dilapidated coastal resort not far from London. But the wannabe politician has discovered a way to get the giants of the internet to sit up and take notice.

    This week Tamiz made wave with an appeal against Google, which he was trying to sue over defamatory comments about him made on Blogger posting. In a case that goes back to 2011, Tamiz had argued that Google was effectively the publisher of a series of comments calling him, falsely, a thief and a drug dealer, and should have deleted them as soon as they were made aware of them. Google did delete the comments, but only after a five week gap.

    Tamiz is familiar with online controversy: one reason he was a lightning rod for angry comments in the first place was because, he stepped down as a local election candidate in 2011 after calling Margate’s women “sluts” on Facebook. And so, when he did not originally win his case — the first judge ruling that Google was not the publisher of the comments — he appealed to a higher court. There Google’s inaction was found to be troubling, though it did not actually overturn the libel ruling itself.

    As the Financial Times reported:

    Although Lord Justice Richards and Lord Justice Sullivan agreed with the original ruling that Google was not the primary or secondary publisher of the content it hosted, they said it was “at least arguable that some point after notification Google became liable for continued publication of the material”.

    The Lords Justice likened the situation to a 1930s court case in which a golf club was held responsible for defamatory material left on its noticeboard because it failed to remove it after it was notified.

    Cue the shrill sound of the press screeching into action. “Blogger.com libel case opens door for internet giant being required to monitor users’ posts”, squealed the Daily Mail with barely contained delight. Except, as it outlines in the story, the headline is essentially trolling — Tamiz was denied his libel claim and asked to pay 50 percent of Google’s legal costs: likely to be a tidy sum. And it’s a stretch to suggest, as much commentary does, that this is another step towards internet regulation — asking a company to respond to notices of illegal content may not be popular (just see the DMCA) but it is reasonable to expect them to comply with local jurisdiction.

    Still, Tamiz — and the kerfuffle around his case — does show the amount of energy being expended around online libel in Britain right now.

    Defamation laws in the U.K. are notoriously harsh, in large part because they lean in favor of the plaintiff and put the burden of proof on the defendant: it’s a case of “prove your comments were true” rather than “prove their comments were false”.

    lawrence godfreyAnd the precedent for defamation in online publishing stretches back 15 years, to the case of Godfrey v Demon Internet Service, in which a physics lecturer sued an ISP over comments made in a Usenet group it hosted: the ISP settled the case, because a pre-trial ruling intimated that it was potentially culpable since, despite knowledge of the situation, refused to act for 10 days. Although the award was small — just £15,000 in 1997, the equivalent of around $33,000 today — it has laid the groundwork in Britain.

    It’s one major reason many media companies employ battalions of comment moderators, and carefully police the comment threads on their own stories.

    But remember, we are all media companies now. And that means that we are all open to the same set of rules. There have also been plenty of high-profile cases on Twitter and Facebook against individual users, but so far there has not been much success in taking on platform providers themselves. Just last week a judge in Northern Ireland ruled that while anonymous comments made on Facebook were defamatory, Facebook itself was not liable.

    Still, with Godfrey in the background and more and more cases coming along, you can understand why people see Tamiz’s case as another push at a brick in the wall between platforms and publishing.

    Yes, everyone’s a media company now: and eventually that will go for Google, Facebook, Twitter and the rest as much as it does you and me.

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  • A brief guide to tech lobbyists in Europe

    In the last few years, lobbying by web giants like Google and Facebook has increased dramatically on both sides of the Atlantic. As noted by the Financial Times, Facebook’s spending in Washington trebled in 2012 — and similar expansion has also been seen in Europe. That’s no surprise, perhaps: with COO Sheryl Sandberg intimately familiar with the way power works, both from her time with the Department of the Treasury and then at Google.

    There’s an obvious reason they’re concentrating their energies, too. Technology companies are incredibly powerful, which draws a lot of attention, and a lot of anger in many cases. Unfriendly administrations can be powerful enemies: from Microsoft’s drawn-out conflict with European officials — effectively running for 20 years — to the vast fines levied on companies like Intel who break competition rules, conflict with governments can be costly and distracting. So what better way to try and smooth the path than try to head off that conflict earlier in the process?

    But lobbying is furtive, and tends to happen behind closed doors: only dragged into the open when big issues emerge, such as the recent furore over American tech companies paying little or no tax in the U.K.. The European Commission does run a transparency register that companies are meant to report for, but the truth is that many — including, for example, Apple — have not signed up. Shouldn’t the extent of lobbying be more visible?

    What follows is a short overview to some of the power players working to influence Brussels, or other governments in Europe, on behalf of the world’s big internet and hi-tech companies. It’s not meant to be comprehensive — there are lots of companies missing, and lots of individuals not named. But consider it more of a starting place: If you know more lobbyists, and their roles, then please leave them in the comments. Eventually, maybe, we can produce a map of their activities.

    Google

    Google has one of the most complex European lobbying operations among Internet companies. It operates a significant team in Brussels, but also has staff in most other major European capitals — including Berlin, where it opened a new office housing seven lobbyists. Their job? To try and influence the German government over issues like privacy and copyright, where it is far stricter than most other nations.

    Key players:

    Antoine Aubert, head of Google’s Brussels policy team, is listed in the transparency register as the liaison between EU and Mountain View. He is a policy wonk who previously spent three years working for the Commission itself.

    Simon Hampton, GoogleSimon Hampton, the company’s director of public policy in Europe, is a former AOL and Time Warner policy chief. He took up the role with Google four years ago, which he describes on his LinkedIn profile like this: “His team of 45 evangelise the economic and social potential of the Internet, and work on the regulatory agenda to help Europe tap the full opportunities of the Internet.” The transparency register claims seven people working at European level.

    Annette Kroeber-Riel, European policy counsel, heads up the German lobbying effort, which has built a network of operations, including think tanks and a research institute. Her background includes VeriSign and Jamba! (the company behind Crazy Frog, which was notorious Samwer brothers).

    Peter Fleischer, global privacy counsel based in Paris, is a long-time hand at the company who works on international policy efforts around data and privacy. Largely operating behind the scenes, Fleischer’s profile was raised when he was one of those named, tried and convicted in an Italian court over a YouTube video of a boy being bullied. (The ruling was overturned just before Christmas.)

    Sarah Hunter, head of UK public policy, was a senior policy adviser to former British Prime Minister Tony Blair.

    Facebook

    Erika Mann, FacebookFacebook’s rocket-like trajectory in the last few years has rapidly increased its interaction with governments — rarely positive — and it is staffing up its lobbying efforts to reflect that. It seems keen to pick those with inside knowledge of the system gained from active political positions, rather than from the academic or bureaucratic side like most of its peers.

    Key players:
    Erika Mann, managing director of public policy (pictured) has helped build Facebook’s Belgian lobbying engine since joining in 2011, but knows Europe very well: the German was a Member of the European Parliament for 15 years.

    Richard Allan, the director of policy in Europe, also has political ties. He spent eight years as a Member of Parliament in Britain (and then acted as campaign manager for Nick Clegg, the current Deputy Prime Minister) and sits in the House of Lords after being made a Baron in 2010. Before moving to Facebook in 2009, he worked as a lobbyist for Cisco.

    Apple

    Jaymeen Patel, AppleApple is one of those companies which has no presence in the transparency register, but clearly has a lobbying operation in Brussels. Steve Jobs himself was known to join meetings with European officials, and EC documents show he took part to get regulatory approval of Europe-wide pricing for iTunes. Still, its lobby effort does seem underpowered compared to rivals like Google.

    Key players:

    Claire Thwaites, director of Apple’s EMEIA government affairs previously helped lead Vodafone lobbying in Brussels and Washington.

    Jaymeen Patel, senior government affairs manager (pictured), is another telecoms veteran, with five years at Telefonica.

    Amazon

    Andrew Cecil, AmazonAmazon is one of a number of American technology companies that is lobbying Brussels in order to weaken restrictions on data collection. It is not listed in the joint transparency register. And yet it does have a Brussels presence to help try and secure itself a good deal across the single market.

    Key players:

    Andrew Cecil (pictured) has been Amazon’s director of public policy in Brussels since 2009, after he jumped from the same role at Yahoo!. Became temporarily notorious for refusing to answer a range of questions when when giving evidence to British MPs over Amazon’s tax avoidance strategies.

    Saskia Horsch, the company’s senior public policy manager, previously worked for the European Casino Association.

    Microsoft

    Unsurprisingly, Microsoft has put a vast amount of effort into Europe over the years. according to the transparency register, it currently has 17 lobbyists working in Brussels, spending at least €4.5 million ($6 million) last year — though experts suggest that few companies accurately report their true lobbying spend.

    At a national level, it operates governmental lobbying of various kinds — such as warning the British government over the adoption of open standards. And it has also funneled some of its lobbying effort through Burston Marsteller, the PR consultancy: opposing the purchase of DoubleClick by Google in 2007, for example.

    John Vassalo, MicrosoftJohn Vassallo, a former Maltese ambassador to Europe, has been vice president of EU Affairs for more than four years. He also worked in a similar position for General Electric.

    Stephen Collins, the head of EU policy, recently gave evidence to British parliament over plans for a new communications bill.