One year back I had send an email to HMSI asking whether I can use synthetic engine oil for my unicorn. Within a day I got a call from their customer care that it is not recommended. So this time also I was expecting a direct call from them, as this was a more important issue. But this time I never got a direct call from them. Only an email that they are looking up into my issue. The contact of their customer relations officer was given in the email
Mohammed Hanif
Customer Relations
Tel: 0124-2291000, 9871890834, 1800 11 3434(Toll free for BSNL/MTNL)
Fax: 0124-2290891
I tried calling these numbers. But the calls were not answered.
It was around this time that I my cousin called me and told that he has got a friend working at Arya Bhangy Honda, Aluva, which is about 60 kms from my town. I took my bike there and I was quoted a maximum of 10k rs for the works. That amount was ok for me and I gave the bike for the repairs there. Today I got the bike after repairs. Total cost is about 8000 RS.
Here is the bill
Parts name cost(INCLUDING VAT 12.63%)
1 BEARING,RADIALBAL 98.00
2 ENGINE OIL 168.00
3 CONSUMABLES 24.78
4 OIL SEAL,20*34*7 12.00
5 O-RING,1.5*9.51 2.88
6 WASHER,12MM DRAIN 1.93
7 BEARING, ROLLER,30 266.14
8 BEARING, RADIAL BA 104.00
9 OILSEAL,16*28*7 9.6
10 GEAR,MAINSHAFTHI 290.7
11 BOLT,FAIRINGSETTI 18.75
12 RUBBER,MOUNT 28.88
13 LIFTERASSY.TENSI 214.00
14 GASKET,TENSIONER 35.00
15 VALVE.IN 125.20
16 GASKETIC HEAD COVE 9.0
17 CRANKSHAFTCOMP 2468.00
18 CHAIN, CAM(94L) 286.00
19 SEAL,VALVE STEM 53.99
20 GASKET, HEAD COVER 36.58
21 GASKETB, HEAD COVER 4.81
22 PISTON CYLINDER K 2141.75
23 GASKET,R.CRANKCAS 63.45
24 GASKET,L.COVER 34.66
TOTAL 6498.96
LABOUR CHARGES
25 ENGINE OVERHAULING 860.00
26 PAID GENERAL SERVICE 190.00
27 VALVE SEATING 269.00
TOTAL 1319.00
S.TAX 10.3% 135.86
NET TOTAL 1455.00
So the over all costs round up to Rs.7,954.00