Author: Gary Hamel and Polly LaBarre

  • How to Lead When You’re Not in Charge

    For all of the books (thousands) written on leadership, individuals (millions) who have participated in leadership seminars and dollars (billions) invested in leadership development, too many leadership experts still fail to distinguish between the practice of leadership and the exercise of bureaucratic power.

    In order to engage in a conversation about leadership, you have to assume you have no power — that you aren’t “in charge” of anything and that you can’t sanction those who are unwilling to do your bidding. If, given this starting point, you can mobilize others and accomplish amazing things, then you’re a leader. If you can’t, well then, you’re a bureaucrat.

    To gain a true leadership advantage, organizations must be filled with individuals who understand how to maximize their own ratio of “accomplishment over authority.” They must believe it’s possible to do something big with a little dab of power. Think, for example, of Jimmy Wales, the founder of Wikipedia, the world’s largest compendium of knowledge. None of the thousands of individuals who’ve contributed to Wikipedia report to Wales, and yet, as a “social architect,” he built a platform that energized and organized an extraordinary amount of human effort.

    What, then, are the attributes of individuals who can inspire others and multiply their impact?

    They are seers — individuals who are living in the future, who possess a compelling vision of “what could be.” As human beings, we’re constantly looking forward, and we love to sign on with individuals who are already working on “the next big thing.”

    They are contrarians — free of the shackles of conventional wisdom and eager to help others stage a jailbreak. It’s exciting to be around these free-spirited thinkers who liberate us from the status quo and open our minds to new possibilities.

    They are architects — adept at building systems that elicit contribution and facilitate collaboration. They leverage social technologies in ways that amplify dissident voices, coalesce communities of passion and unleash the forces of change.

    They are mentors — rather than hoarding power, they give it away. Like Mary Parker Follett, the early 20th-century management pioneer, they believe the primary job of a leader is to create more leaders. To this end, they coach, tutor, challenge and encourage.

    They are connectors — with a gift for spotting the “combinational chemistry” between ideas and individuals. They help others achieve their dreams by connecting them with sponsors, like-minded peers, and complementary resources.

    They are bushwhackers — they clear the trail for new ideas and initiatives by chopping away at the undergrowth of bureaucracy. They’re more committed to doing the right thing than to doing things right.

    They are guardians — vigilant defenders of core values and enemies of expediency. Their unflinching commitment to a higher purpose inspires others and encourages them to stand tall for their beliefs.

    They are citizens — true activists, their courage to challenge the status quo comes from their abiding commitment to doing as much good as possible for as many as possible. They are other-centered, not self-centered.

    Critically, all these roles are rooted in the most potent and admirable human qualities — passion, curiosity, compassion, daring, generosity, accountability and grit. These are the qualities that attract allies and amplify accomplishments. These are the DNA strands of 21st-century leadership. Only by strengthening them can we fully unleash the latent leadership talents that reside in every organization.

    That’s why we have launched the Leaders Everywhere Challenge in partnership with HBR and McKinsey & Company. Tell us what your organization is doing to encourage leadership everywhere. How is it working to escape the limits of top-down power structures? What is it doing to equip and energize individuals to exercise their leadership gifts, wherever they are in the organization? How is it nurturing the sort of leaders whom others will want to follow in a post-bureaucratic world? Learn more here.

  • Announcing the Leaders Everywhere Challenge

    Never before has leadership been so critical, and never before has it seemed in such short supply. It takes extraordinary leadership to keep an organization relevant in a world of relentless change. It takes extraordinary leadership to navigate the complexities of global supply chains, industry ecosystems, and labyrinthine regulation. And it takes extraordinary leadership to unleash the human capabilities — initiative, imagination and passion — that fuel success in the “creative economy.”

    Yet for the all the effort that is put into selecting, training and assessing leaders, there still seems to be a dearth of truly top-level executive talent. Hyperkinetic change has a way of turning today’s iconic leaders into tomorrow’s bewildered bureaucrats. Tellingly, only five of the 30 CEOs Barron’s picked in 2008 as the world’s best showed up on a similar list in 2012.

    When leaders come up short, as they often do, the problem may have less to do with them as individuals than with the top-down structures in which they operate. In most organizations, the responsibility for setting direction, developing strategy and allocating resources is highly centralized. Maybe that mattered less in a world where change was better behaved, but today, senior management’s monopoly on “strategic leadership” can rapidly turn a leader into a laggard.

    Beyond these structural limits are cognitive limits. Even the most malleable minds can only attend to so much. With 25 billion gigabits of digital information getting created every day, each of us is becoming ignorant faster. Senior executives have limited time and attention. A problem or an opportunity has to be big to elbow its way into a CEO’s consciousness — and by the time it does, it’s often too late for the organization to intercept the future.

    In the future, a company that strives to build a leadership advantage will need more than a celebrity CEO and a corporate university that serves up tasty educational morsels to the “high potentials.” It will need an organizational model that gives everyone the chance to lead if they’re capable; and a talent development model that helps everyone to become capable.

    So what does it take to dramatically enlarge the leadership capacity of an organization? Two things, we think: First, you have to redistribute power in a way that gives many more individuals the opportunity to lead.Second, you have to equip and energize individuals to lead even when they lack formal authority.

    These two challenges are at the heart of the Leaders Everywhere Challenge, the next stage of the HBR/McKinsey Management Prize. This is our call to management innovators (and aspiring management innovators) around the world to make a real difference when it comes to improving management thinking and practice.

    As traditional hierarchies get supplanted by networked, or “social” organizations, leadership will become less a function of “where you sit” than of “what you can do.” In a tumultuous environment, where customers expect lightning quick responses, decisions have to be made close to the action. And when the next game-changing idea or disruptive threat can come from anywhere, everyone needs to feel responsible for thinking and acting like a strategist.

    Authority won’t be something that’s handed down from above and it won’t be something that can be captured by a title. Rather, it will be a currency you earn from your peers.

    In this regard, the web has already dramatically changed expectations. The web may appear democratic, but it’s far from flat. Everywhere one looks there are hierarchies. Track any discussion forum, explore the blogosphere, or roam around a social networking site and you’ll find that some individuals have more followers, more connections and more clout than others. Critically, though, all these hierarchies were built from the bottom up. On the web, you accumulate influence only when you do something that is useful to others, and you hang on to your influence only as long as you keep adding value.

    What does all this mean, practically speaking? What are some of the ways an organization might broaden its internal leadership base? Several leverage points come to mind. A company could:

    • Break big units into smaller units, thereby creating more opportunities for individuals to become full-fledged business leaders.
    • Support the formation of informal teams and “self-organizing” communities where “natural leaders” get the chance to shine.
    • Push down P&L responsibility and give lower level employees a lot more decision-making autonomy.
    • Syndicate the work of executive leadership by opening up the strategic planning and budgeting processes to everyone in the organization.
    • Use peer-based review and compensation systems to identify and reward leadership wherever it occurs.
    • Systematically train individuals in the art and science of “leading without power.”

    But now it’s up to you. What is your organization doing to build its leadership advantage? How is it working to escape the limits of top-down power structures? What is it doing to equip and energize individuals to exercise their leadership gifts, wherever they are in the organization? How is it nurturing the sort of leaders others will want to follow in a post-bureaucratic world? And what are you doing to strengthen your own leadership capacity?

    There are tens of thousands of management renegades in the MIX community, and around the world, who are eager for answers. They’re hungry for real-life stories and breakthrough ideas that can help them to reinvent leadership for a new age. So if you share our desire to build organizations where everyone has the right and the responsibility to lead, jump in.