Author: Karl Hofman

  • Social Marketing: Making Markets Work For Poor Women

    “Let’s try to create markets for these goods and ways of funding
    them….” With that charge near the
    end of her remarks last Friday on the 15th anniversary of the Cairo International
    Conference on Population and Development (ICPD), Secretary of State Clinton put
    her finger on one of the key avenues for long-lasting improvement in the lives
    of women and children around the world:
    markets.

    The unfinished Cairo agenda incorporates many things that were supposed
    to, by 2015, dramatically improve the health and lives of women, children and
    societies. Close to forty percent
    of women in the world still deliver their babies without a doctor, nurse or
    midwife. Fifteen years after the
    world pledged to remedy this, every minute, a woman still dies in childbirth or
    due to pregnancy related cause

    The clear linkage between the Cairo agenda and the UN’s Millennium Development
    Goal 5 was reaffirmed when, at the 2005 World Summit, a new target and more
    specificity was added.  MDG 5 now
    calls for universal access to reproductive health care – which includes meeting
    women’s unmet need for family planning – along with reducing maternal mortality
    by three-quarters between 1990 and 2015. 
     Reducing the number of
    mothers dying from preventable causes, related to giving birth — who could be
    against that?  And yet the world
    has made almost no progress against this goal.  Last year, more than half a million women died in childbirth
    or due to pregnancy related causes. 
    Twenty million unsafe abortions were performed, many leading to death or
    disability of women.  More than 200
    million women who wish to space, time or limit their pregnancies, still lack
    access to safe, modern contraceptive methods.

    The good news is markets for these simple life-saving and life-changing
    family planning products and services exist, everywhere people live.  There is a natural demand on the part
    of women – even those who have been held down and back by lack of access to
    education and opportunity – for products that will improve their lives, improve
    the lives of their families, and nurture the children they already have.  The missing ingredient is reliable,
    high-quality supply of these products and services.

    Historically, social marketing is designed to plug this gap.  Social marketing uses the discipline of
    marketing, supply-chain management, quality control, advertising, promotion, place,
    and price, to put oral contraceptives, or an IUD, or an implant, or a condom,
    into the hands of low-income and vulnerable people who are not being served by the
    commercial market.  Social
    marketing manipulates the price of a good or service – today social marketing
    sometimes takes that price to zero, or even negative – to ensure that
    low-income and vulnerable consumers are getting the access they need to lead healthier
    lives.  

    Social marketing is “Mad Men” meets “Heroes.” 

    How does this look in
    practice? 
     In the Congo, for example, the public health infrastructure was
    almost completely destroyed after years of civil conflict. 
     Neither the government nor donors
    focused on reproductive health or family planning. 
     But private health centers and
    pharmacies continued to function and, after the conflict subsided, they
    thrived. 
    Operating without interruption in the Congo for over 20 years, PSI
    established the Confiance network, a branded network of private clinics and pharmacies that
    provide quality family planning services, information and products to Congolese
    consistently over time.  In
    addition, we created family planning messages that aired on television and on
    radio, along with informational spots on family planning that became so popular
    stations were asking to air them for free.
    Over the past five years, PSI has
    maintained product supply to nearly 300 private partner pharmacies, nearly 100
    private partner clinics, and through more than 100 mobile educators – and all
    that translates into an ongoing supply of health products and services for
    women, even during times of crisis.

    By treating women around the world as customers, by creating incentives for the private sector–which already interacts with these women–to carry life-saving
    products as well as soap or cooking oil, by using marketing to encourage
    behavior change the same way we were encouraged to wear a seat belt or are now
    encouraged to Twitter, we reach more women and we change more lives.

    Social marketing can work even in circumstances where donors lose
    interest or politics get in the way. 
    Because a market for a product or service, once stimulated, tends to
    perpetuate itself. When resources
    aren’t available for price subsidies that are needed to reach low-income
    consumers, social marketing can use cross-subsidization: in other words, selling higher-priced
    products to consumers willing to pay, and transferring the surplus into
    subsidies for lower-income consumers.

    Since social marketing involves subsidy, sometimes substantial,
    nonprofits like mine are its champions. 
    And in this day of stubbornly high needs around the world and crushing
    budget pressures on all donors, isn’t it smart to make donor resources go as
    far as they can and reach more women? 
    Social marketing uses markets and the private sector to reach many more
    people than emergency give-aways are able to do. And, it offers the poor
    something often overlooked: dignity, choice and a voice in improving
    their own health.

    Markets.  Secretary Clinton
    has seen them work for the benefit of women, girls and families around the
    world. They exist anywhere humans
    exist. With dedication and skill,
    we can use those markets to reach the women who need our help most in order to
    end the mind-numbing carnage that is caused by lack of access to family
    planning and reproductive health products and services.

    The markets already exist, Madame Secretary. Let’s make them work for the poor.