Author: Recent Blog Entries

You may have heard of the 90/9/1 rule of social engagement: in essence, the rule posits that in a community, 90% of the people are passive readers; 9% are active participants; and 1% account for creating the majority of content

Last week we updated several WCM vendor evaluations, including

Let’s move onto number two in our mini-series of ECM “family trees,” EMC Documentum. (The first tree was Open Text.)

I get an uneasy feeling when someone tells me their product is so simple that business users can create new applications without writing any code. This is especially true of products that offer some kind of a gadget and/or mashup functionality

This is just a little tiff between vendors, so why should you care? Well, both are making it abundantly clear that a vendor is not a neutral source of information

This week I have been heads down reviewing RFP responses for a large ECM project. These vendor proposals could give readers the misimpression that the products in a complex suite of modules were all designed on the same drawing board

We’ve just published our 2010 ECM and Document Management Market Analysis, and it makes for fascinating reading

Politics aside, I’ve always enjoyed watching the occasional French president’s speech on television. Where U.S. presidents act, well, presidential, and the Queen will be regal, a French head of state is much more expansive. And nowadays, we can also compare another style: on-line presence

I just finished reading an excellent article in Hedge Funds Review called "Records management in the new regulatory environment." It’s piece that echoes much the same message I’ve been preaching for years now:

A common question asked by our advisory customers is whether they should use a software vendors’ professional services arm.

Enterprise Mashups are becoming popular as a way to create new, dashboard style applications from existing, often disparate applications and data sources.

One of my favorite parts of my job is the educational aspect – helping people new to content technology understand what it does and how it works.

When trying to explain what Document Management is to friends and family curious about my work, I often give ask them to think about the last time they visited the doctor or a hospital

This session will be a fast-paced debate exploring a variety of controversial ECM-related issues and trends

This past week I have been working to update our ECM and Document Management market analysis

A question often asked by people learning about search technology is the difference between enterprise and federated search. It is not the simplest question to answer

For the last several years, I’ve had the honor of hosting our Stump the Consultant panel at the info360: AIIM Expo

I’m delighted to announce today that we have just released new research on emerging technologies that will transfer live human beings to the Cloud

As we continue to grow globally, we’re looking for a motivated account exec in the UK or Europe

Theresa Regli recently recorded this video using one of her favorite analogies: selecting the right enterprise software is a lot like selecting the right wine to have with dinner