{"id":164116,"date":"2010-01-11T03:20:35","date_gmt":"2010-01-11T08:20:35","guid":{"rendered":"http:\/\/www.xconomy.com\/?p=58004"},"modified":"2010-01-11T03:20:35","modified_gmt":"2010-01-11T08:20:35","slug":"zappos-ceo-tony-hsieh%e2%80%99s-unique-take-on-startup-hiring-and-culture","status":"publish","type":"post","link":"https:\/\/mereja.media\/index\/164116","title":{"rendered":"Zappos CEO Tony Hsieh\u2019s Unique Take on Startup Hiring and Culture"},"content":{"rendered":"\n
Internet<\/a>, startups<\/a>, people<\/a><\/div>\n

\t\t\"Zappos\"<\/a>
\n\t\tGregory T. Huang wrote:<\/strong><\/p>\n

What\u2019s more annoying than a 24-year-old who sells his company to Microsoft for $265 million and never has to work another day in his life? Easy. When that same guy sells his next company to Amazon.com for more than $1 billion<\/a>.<\/p>\n

OK, so it took 10 more years of hard work, but Tony Hsieh, now in his mid-30s, seems to be in pretty good shape. The CEO of Zappos, the Las Vegas-based online shoe retailer bought by Amazon last summer, was the subject of a Q&A in the New York Times<\/a> yesterday in which he talked about startup culture and hiring practices. In particular, Hsieh (pronounced \u201cshay\u201d) touched on things like why he sold LinkExchange to Microsoft back in 1996 (\u201cthe culture just went completely downhill\u201d), and the one question he would ask a prospective hire today.<\/p>\n

I came away with two things from the interview. First, Hsieh has a very interesting hiring style. Assuming a candidate has the right skills and experience, then the most important thing, Hsieh says in the piece, is \u201care they going to be good for the culture?\u201d CEOs always say that, but Hsieh seems to mean it in a more personal way. \u201cWe\u2019ll invite them to barbecues on weekends and they bring their families,\u201d he says—it\u2019s a way to tell \u201cwhether you feel like you can actually get to know them on a personal level or if they\u2019re very professional and standoffish.\u201d<\/p>\n

What\u2019s interesting is that he\u2019s trying to gauge \u201chow self-aware people are and how honest they are,\u201d he says. \u201cI think if someone is self-aware, then they can always continue to grow. If they\u2019re not self-aware, I think it\u2019s harder for them to evolve or adapt beyond who they already are.\u201d To this end, the one question Hsieh says he\u2019d ask in the interview is, \u201cWhat would you say is the biggest misperception that people have of you?\u201d<\/p>\n

My second takeaway, related to the first, is that culture is everything to Zappos. The company values \u201ca little weirdness\u201d in its employees—something that works for some startups better than others. So Hsieh says he also asks candidates how weird they are on a scale of 1 to 10. The number isn\u2019t as important as \u201chow candidates react,\u201d he says.<\/p>\n

Just for the record, here are Zappos\u2019s 10 cultural tenets, according to Hsieh<\/a> (and there are typically interview questions for each one):<\/p>\n

1) Deliver WOW Through Service
\n2) Embrace and Drive Change
\n3) Create Fun and A Little Weirdness
\n4) Be Adventurous, Creative, and Open-Minded
\n5) Pursue Growth and Learning
\n6) Build Open and Honest Relationships With Communication
\n7) Build a Positive Team and Family Spirit
\n8) Do More With Less
\n9) Be Passionate and Determined
\n10) Be Humble<\/p>\n

What Hsieh didn\u2019t<\/em> talk about in the NYT interview was Amazon and the cultural fit there—probably because nobody seems to talk about Amazon after being acquired by the Seattle giant. We\u2019ll be watching to see how the integration goes…<\/p>\n

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Internet, startups, people Gregory T. Huang wrote: What\u2019s more annoying than a 24-year-old who sells his company to Microsoft for $265 million and never has to work another day in his life? Easy. When that same guy sells his next company to Amazon.com for more than $1 billion. OK, so it took 10 more years […]<\/p>\n","protected":false},"author":1747,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1,7,10],"tags":[],"class_list":["post-164116","post","type-post","status-publish","format-standard","hentry","category-internet","category-news","category-software"],"_links":{"self":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/164116","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/users\/1747"}],"replies":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/comments?post=164116"}],"version-history":[{"count":0,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/164116\/revisions"}],"wp:attachment":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/media?parent=164116"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/categories?post=164116"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/tags?post=164116"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}