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Google’s Nexus One “superphone” was highly anticipated, but now some observers are calling it overhyped. Less than a week after the monumental announcement that some thought would change the wireless industry, the Nexus One is getting more complaints than praise. At least the complaints are louder.<\/p>\n
\nSome of the first customers to get their hands on a Nexus One are decrying its superphone status and Google’s support forums show hot displeasure. Among the chief complaints are that the Nexus One 3G offers poor connections. Of course, that might fall back on wireless carrier T-Mobile more than Google and is reminiscent of the Apple-AT&T saga with the iPhone.<\/p>\n
Getting the Runaround?<\/p>\n
\n“My G1 has 3G with full strength, but sitting right next to it, my Nexus has one bar of 3G and keeps switching to Edge. If I let it sit for a while, it may go up to three bars of signal strength, but as soon as I start trying to use it the signal strength drops back down to one bar,” a user who calls himself mbaird wrote on the Google Mobile Help forum. (The G1 also runs on T-Mobile’s network.)<\/p>\n
\nMbaird apparently got what he thought was a runaround. “I called T-Mobile to make sure that I didn’t need to activate the phone or something to get 3G service,” mbaird wrote. “They said my account looked fine and that they couldn’t give me any more support since I had a Nexus One, that I had to call HTC,” the phone’s manufacturer. When he called HTC, he was told the 3G service is a T-Mobile issue. <\/p>\n
\nAvi Greengart, an analyst at Current Analysis, has been using the Nexus One for the past week. Although he’s had some issues with the device, none of them have to do with connectivity. In fact, he reports… <\/p>\n
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