{"id":298043,"date":"2010-02-09T09:30:45","date_gmt":"2010-02-09T14:30:45","guid":{"rendered":"tag:consumerist.com,2010:\/\/1.10001526"},"modified":"2010-02-09T01:15:00","modified_gmt":"2010-02-09T06:15:00","slug":"turbotax-charged-me-30-for-an-upgrade-i-didnt-realize-id-ordered","status":"publish","type":"post","link":"https:\/\/mereja.media\/index\/298043","title":{"rendered":"TurboTax Charged Me $30 For An Upgrade I Didn’t Realize I’d Ordered"},"content":{"rendered":"

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Cindy says TurboTax sped her through a filing session that ended with her paying about $30 to upgrade to the deluxe version, even though she didn’t realize she’d made such a purchase. These are the sorts of issues that make Tax Cat purr in quizzical contemplation.<\/p>\n

She writes:<\/p>\n

I just e filed my federal and state taxes today, and was a little miffed to see that TurboTax charged me $29.95 for “upgrading to their deluxe version” when I have absolutely no recollection of doing this. (I’m the cheapest person on earth; there’s no way I would do this!) They also tried to charge me another $29.95 fee just for taking the first $29.95 directly out of my refund, plus the $35 for my state return. (I got out of the second *29.95 fee when I chose “pay with a credit card” instead.) I tried to search on your site for similar issues, but I never found any….is anyone else out there having this issue? If this is a large issue, I will consider going to the Better Business Bureau or some other reputable agency to report this back handed practice. Thanks for your help!<\/p>\n<\/blockquote>\n

If you’ve had a similar problem with TurboTax, please let us know.<\/p>\n","protected":false},"excerpt":{"rendered":"

Cindy says TurboTax sped her through a filing session that ended with her paying about $30 to upgrade to the deluxe version, even though she didn’t realize she’d made such a purchase. These are the sorts of issues that make Tax Cat purr in quizzical contemplation. She writes: I just e filed my federal and […]<\/p>\n","protected":false},"author":4514,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-298043","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/298043","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/users\/4514"}],"replies":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/comments?post=298043"}],"version-history":[{"count":0,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/298043\/revisions"}],"wp:attachment":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/media?parent=298043"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/categories?post=298043"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/tags?post=298043"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}