{"id":306699,"date":"2010-02-11T09:30:10","date_gmt":"2010-02-11T14:30:10","guid":{"rendered":"tag:consumerist.com,2010:\/\/1.10001846"},"modified":"2010-02-10T22:53:43","modified_gmt":"2010-02-11T03:53:43","slug":"comcast-spells-my-name-wrong-cant-help-me-fix-it-over-the-phone","status":"publish","type":"post","link":"https:\/\/mereja.media\/index\/306699","title":{"rendered":"Comcast Spells My Name Wrong, Can&#8217;t Help Me Fix It Over The Phone"},"content":{"rendered":"<p><img decoding=\"async\" src=\"http:\/\/consumerist.com\/assets_c\/2010\/02\/comcast-thumb-158x104-36892.jpg\">         <\/p>\n<p>On her blog, Jamie describes in <a href=\"http:\/\/www.alifeintranslation.com\/2010\/01\/i-dont-know-but-im-starting-to-think-comcast-doesnt-care\/\">painful and hilarious detail<\/a> that if Comcast gets your name wrong when it sets up a user account for you, you&#8217;re better off just accepting it rather than pushing for them to correct the error.<\/p>\n<p>Things went sour when the Comcast CSR demanded Jamie go into an online chat to set up a secondary user account, then remove her original, misspelled username.<\/p>\n<p>Joking that she felt she was hit on, Jamie writes:<\/p>\n<blockquote><p>&#8220;I have to do WHAT?!&#8221;<\/p>\n<p>&#8220;You need to go into a chat room.&#8221; I mean, bro, I know I&#8217;m hot and people have told me I do have a bit of a good phone sex voice, but I&#8217;m not about to CYBER IT UP WITH YOU RIGHT NOW. Or, wait, EVER.<\/p>\n<p>&#8220;Um, ok? Why isn&#8217;t there an easy way right here to make this the primary username?&#8221;<\/p>\n<p>&#8220;I&#8217;m not sure, ma&#8217;am, but you&#8217;ll need to open up a new browser window and login to a chat room now.&#8221;<\/p>\n<\/blockquote>\n<p>Jamie hung up instead. Comcast victims, er, customers, has a CSR ever tried this gambit on you?<\/p>\n<p><a href=\"http:\/\/www.alifeintranslation.com\/2010\/01\/i-dont-know-but-im-starting-to-think-comcast-doesnt-care\/\">I Don&#8217;t Know, But I&#8217;m Starting to Think Comcast DOESN&#8217;T Care<\/a> [A Life in Translation]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>On her blog, Jamie describes in painful and hilarious detail that if Comcast gets your name wrong when it sets up a user account for you, you&#8217;re better off just accepting it rather than pushing for them to correct the error. Things went sour when the Comcast CSR demanded Jamie go into an online chat [&hellip;]<\/p>\n","protected":false},"author":4514,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-306699","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/306699","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/users\/4514"}],"replies":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/comments?post=306699"}],"version-history":[{"count":0,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/306699\/revisions"}],"wp:attachment":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/media?parent=306699"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/categories?post=306699"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/tags?post=306699"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}