![](\"http:\/\/consumerist.com\/assets_c\/2010\/02\/taxcatsez-thumb-158x124-36569.jpg\")
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Tax Cat here with a reminder about using a free service to prepare your taxes. Beware sneaky upsells on “free” tax preparation options for people with simple tax returns. We’ve already seen a Consumerist reader get charged for this unawares with TurboTax<\/a>, and now reader Shane reports that If you miss an option on H&R Block’s form, you’ll be paying extra for access to your own data. <\/p>\n I was pleased to see that H&R Block was providing a free service this year for people whose tax situations were simple. I selected this option (noting that I would still have to pay a state filing fee), and sat down to prepare my taxes. At the first stage, they attempted to upsell me to the paid services (fair enough), and I said “no thank you” and continued on.<\/p>\n Here’s where it gets dicey. There was a screen offering to import last year’s tax information into my current return. I’ve done my taxes with H&R Block for several years (partially for that convenience), and so I clicked to do so. What I failed to notice, though (it’s not terribly well-designed), was that doing so upgraded my account to one of the paid versions. I’ll admit I could have read a bit more carefully, and that the mistake was mine. Once I realized the mistake, though, I tried to downgrade my account. Apparently there’s no way to do this, and even when I contacted customer service, I was told that my only option was to make a new account, whereby I’d lose several years of tax history (outside of my own records, of course).<\/p>\n All told, it’s only $30 and not the end of the world, but I’m really annoyed that they would slide that in (after I had already declined the upgrade) and provide *no* way to go back to the free version. Do I have any recourse here, other than trying other tax prep services?<\/p><\/blockquote>\n You could try applying the tools in the The Ultimate Consumerist Guide To Fighting Back<\/a> to H&R Block and see if they budge. However, if you already have your own paper and\/or electronic copies of your historical tax information, you may be best served just taking your business to another tax prep service. <\/p>\n RELATED:<\/strong> Tax Cat here with a reminder about using a free service to prepare your taxes. Beware sneaky upsells on “free” tax preparation options for people with simple tax returns. We’ve already seen a Consumerist reader get charged for this unawares with TurboTax, and now reader Shane reports that If you miss an option on H&R […]<\/p>\n","protected":false},"author":4307,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-317724","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/317724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/users\/4307"}],"replies":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/comments?post=317724"}],"version-history":[{"count":0,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/317724\/revisions"}],"wp:attachment":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/media?parent=317724"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/categories?post=317724"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/tags?post=317724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nHow To File Your Taxes For Free<\/a>
\nTurboTax Charged Me $30 For An Upgrade I Didn’t Realize I’d Ordered<\/a>
\nImportant 2010 Tax Dates<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"