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Here is some Countrywide executive customer service info. Even though Bank of America acquired Countrywide, some of this contact info is still valid. Former Countrywide customers who experiencing post-integration account difficulties have reported success using it.<\/p>\n
Mailing address: (Send all your certified complaint letters, etc. here.) <\/p>\n
OFFICE OF THE PRESIDENT
\nATTN: ADRIENNE ELY
\n400 COUNTRYWIDE WAY
\nMS SV-314
\nSIMI VALLEY, CA 93065<\/p>\n
OFFICE OF THE PRESIDENT
\nRAQUEL ROBINSON<\/p>\n
1-800-669-2443 x 4115 <\/p>\n
SUPERVISOR OFFICE OF THE PRESIDENT
\nLINDA TURNER<\/p>\n
1-800-405-0078 x 5104<\/p>\n
400 Countrywide Way SV-314
\nSimi Valley, CA 93065-3500 <\/p>\n
Other Addresses you can mail to: <\/p>\n
Countrywide Mortgage
\n400 Countrywide Way SV-HRD
\nSimi Valley, CA 93065 <\/p>\n
450 American St
\nSimi Valley, CA 93065 <\/p>\n
7105 Corporate Dr.
\nPlano, TX 75024 <\/p>\n
P.O. Box 10211
\nVan Nuys, CA 91499 <\/p>\n
P.O. Box 5170
\nSimi Valley, CA 93062-5170 <\/p>\n
21 E. Victoria Street
\nSanta Barbara, CA 93101 <\/p>\n
35 North Lake Avenue, 35-72B
\nPasadena, CA 91101 <\/p>\n
Here’s another excellent little resource for you:
\nCountrywide Legal Dept Direct Line
\nMary Archer-paralegal
\n972-526-3610 <\/p>\n
Direct number to Workout Dept. in Lancaster, CA:
\n661-951-5100
\n(not toll free but gets you right in) <\/p>\n
Countrywide Primary Phone:
\n(800) 669-6093 <\/p>\n
Other Phone Numbers:
\n(818) 874-8779
\n(818) 225-3000
\n(972) 526-6330
\n(805) 650-6566
\n(805) 520-5100
\n(800) 686-0145 <\/p>\n
Primary Fax:
\n(800) 658-9364 <\/p>\n
Other Fax Numbers:
\n(805) 520-5019 <\/p>\n
Primary Contact: Daniel Whitehead
\nExecutive Relations Coordinator <\/p>\n
Other Contacts:
\nJoe Riggio, Senior Vice President
\nAngela De Aro, Vice President
\nMelissa Guerra, 1st Vice President
\nPatricia Mckenzie
\nRina Jariwala, VP, Operations <\/p>\n
Also have the homeowner email a hardship letter to each of these email addresses:
\npressroom@countrywide.com
\ndavid_bigelow@countrywide.com
\nangelo_mozilo@countrywide.com
\nchris_oltmann@countrywide.com
\nOCIP@do.treas.gov
\ncustomer_service@countrywide.com
\nservice@naca.com
\nPatricia_McKenzie@countrywide.com <\/p>\n
Theresa Stonelake 1-661-951-5360
\nSteven Huecker 1-661-951-5420 (this is a supervisor) <\/p>\n