{"id":45254,"date":"2009-11-18T03:20:00","date_gmt":"2009-11-18T08:20:00","guid":{"rendered":"http:\/\/www.mediabistro.com\/mobilecontenttoday\/netbooks\/notebook_reliability_is_not_the_only_measure_to_considerrepair_response_is_even_more_important_143509.asp?c=rss"},"modified":"2009-11-18T03:20:00","modified_gmt":"2009-11-18T08:20:00","slug":"notebook-reliability-is-not-the-only-measure-to-consider-repair-response-is-even-more-important","status":"publish","type":"post","link":"https:\/\/mereja.media\/index\/45254","title":{"rendered":"Notebook Reliability is Not the Only Measure to Consider-Repair Response is Even More Important"},"content":{"rendered":"<p>Interesting notebook\/netbook reliability information over on Electronista.com&#8230;<\/p>\n<p><A HREF=\"http:\/\/www.electronista.com\/articles\/09\/11\/17\/reliability.study.has.apple.4th.place\/\">ASUS best, HP worst for notebook reliability<\/A><\/p>\n<p>Although Asus is mentioned as scoring the best with a 15.6% 3-year malfunction rate, Toshiba is breathing at its neck at 15.7%. Sony and Apple follow with 16.8% and 17.4%, respectively. Dell isn&#8217;t too far behind at 18.3%. But, Lenovo, Acer, Gateway (owned by Acer) and HP all have 20+% failure rates with HP notebooks topping the list with an expected failure of one out of every four of their notebooks. Ouch!<\/p>\n<p>However, these failure rates don&#8217;t tell the whole story. The other part of the story is just as important: What does the manufacturer do when you report a problem? In my experience, Apple and Dell have done well in dealing with my notebook problems over the years (all under extended warranty). My one experience with Acer was not a good one. A rubber foot fell off of my first generation Acer Aspire One soon after purchasing it (within 90 days). I asked what could be done (via email) expecting them to ask where to mail a replacement foot. Instead, I got what I recall to be an email run-around with no resolution. It is a good thing netbooks are cheap enough to essentially replace and upgrade on an annual basis.<\/p>\n<p>New Career Opportunities Daily: The <a href=\"http:\/\/www.mediabistro.com\/joblistings\/?c=rss\">best jobs in media<\/a>. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Interesting notebook\/netbook reliability information over on Electronista.com&#8230; ASUS best, HP worst for notebook reliability Although Asus is mentioned as scoring the best with a 15.6% 3-year malfunction rate, Toshiba is breathing at its neck at 15.7%. Sony and Apple follow with 16.8% and 17.4%, respectively. Dell isn&#8217;t too far behind at 18.3%. But, Lenovo, Acer, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-45254","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/45254","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/comments?post=45254"}],"version-history":[{"count":0,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/45254\/revisions"}],"wp:attachment":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/media?parent=45254"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/categories?post=45254"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/tags?post=45254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}