{"id":453012,"date":"2010-03-20T15:00:31","date_gmt":"2010-03-20T19:00:31","guid":{"rendered":"tag:consumerist.com,2010:\/\/1.10003516"},"modified":"2010-03-20T17:53:20","modified_gmt":"2010-03-20T21:53:20","slug":"should-fedex-have-walked-into-my-house-to-deliver-package","status":"publish","type":"post","link":"https:\/\/mereja.media\/index\/453012","title":{"rendered":"Should FedEx Have Walked Into My House To Deliver Package?"},"content":{"rendered":"<p><img decoding=\"async\" src=\"http:\/\/consumerist.com\/assets_c\/2010\/03\/2341027195_02e5914fa5_m-thumb-175x131-38390.jpg\">         <\/p>\n<p>Sam had an odd experience with FedEx back in February. He writes that when he didn&#8217;t come to the door right away, instead of leaving the package on the porch, the deliveryman just opened the door and walked in. This confused Sam a bit, and he wrote to Consumerist asking what he should do.<\/p>\n<p><\/p>\n<blockquote><p>I just moved into a house, and about two days later (Thursday, Feb.<br \/>\n25) I got the first package delivered to my house. The FedEx delivery<br \/>\nperson knocked twice, waited about five seconds, then opened my door<br \/>\nand walked in. I did not let him in, I did not shout &#8220;Come in!&#8221; or<br \/>\nanything, he just walked in. I was so surprised I just signed for my<br \/>\npackage and let him leave without saying anything. Putting aside such<br \/>\nthings as &#8220;What if I was naked?&#8221; what was he doing? What if I wasn&#8217;t<br \/>\nthere and had forgotten to lock my door? Would I have returned to find<br \/>\nI&#8217;d been burglarized, package left nicely on the coffee table? Or do<br \/>\nthey assume if the door&#8217;s unlocked they can come in and drop the<br \/>\npackage off?<\/p>\n<p>Mainly, I&#8217;m wondering three things: has anyone else had this happen to<br \/>\nthem, should I be worried about this in the future, and should I<br \/>\nreport the delivery person to FedEx management?<\/p><\/blockquote>\n<p>Sam contacted Fedex customer service, and heard nothing back. A few weeks later, he sent another e-mail, and got this response:<\/p>\n<blockquote><p>Dear Sam:<\/p>\n<p>Thank you for contacting FedEx. We apologize for any problems you<br \/>\nexperienced as a result of this incident.<\/p>\n<p>In an effort to avoid similar incidents in the future, we have advised<br \/>\nFedEx management of what occurred. They are reviewing the situation<br \/>\nand will take any necessary corrective action. Your reference number<br \/>\nis #########.<\/p>\n<p>Again, please accept our apology. We appreciate your notifying us of<br \/>\nthis problem, and will do our best to make sure your next experience<br \/>\nwith FedEx is more satisfactory.<\/p>\n<p>[redacted]<br \/>\nFedEx Customer Service<\/p><\/blockquote>\n<p>In other words, FedEx seems to be taking this incident very seriously. Is that enough? Does Sam even have a right to be upset here?<\/p>\n<p><script type=\"text\/javascript\" charset=\"utf-8\" src=\"http:\/\/static.polldaddy.com\/p\/2929358.js\"><\/script><br \/>\n<noscript><br \/>\n\t<a href=\"http:\/\/answers.polldaddy.com\/poll\/2929358\/\">Would you be OK with a FedEx deliveryperson walking in your front door?<\/a><span style=\"font-size:9px;\"><a href=\"http:\/\/www.polldaddy.com\">poll<\/a><\/span><br \/>\n<\/noscript><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sam had an odd experience with FedEx back in February. He writes that when he didn&#8217;t come to the door right away, instead of leaving the package on the porch, the deliveryman just opened the door and walked in. This confused Sam a bit, and he wrote to Consumerist asking what he should do. I [&hellip;]<\/p>\n","protected":false},"author":4307,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-453012","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/453012","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/users\/4307"}],"replies":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/comments?post=453012"}],"version-history":[{"count":0,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/453012\/revisions"}],"wp:attachment":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/media?parent=453012"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/categories?post=453012"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/tags?post=453012"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}