{"id":493877,"date":"2010-03-31T13:30:18","date_gmt":"2010-03-31T17:30:18","guid":{"rendered":"http:\/\/www.mobilecrunch.com\/?p=28676"},"modified":"2010-03-31T13:30:18","modified_gmt":"2010-03-31T17:30:18","slug":"sprint-shakes-things-up-revamps-their-refund-policy-into-something-awesome","status":"publish","type":"post","link":"https:\/\/mereja.media\/index\/493877","title":{"rendered":"Sprint shakes things up, revamps their refund policy into something awesome"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" src=\"http:\/\/www.mobilecrunch.com\/wp-content\/uploads\/2010\/03\/sprint-refund-chart.png\" alt=\"\" title=\"sprint refund chart\" width=\"546\" height=\"175\" class=\"aligncenter size-full wp-image-28675\" \/><\/p>\n<p>Hey, Sprint. Whatever changed recently, whoever you hired to save you from the <a href=\"http:\/\/www.mobilecrunch.com\/2010\/02\/10\/sprint-applies-pressure-but-still-bled-quite-a-bit-in-fourth-quarter\/\">downward spiral you&#8217;re in<\/a>: keep doing it, and give that person a raise. You&#8217;ve got the EVO 4G, the first Sprint device (Sorry Palm!) I&#8217;ve heard actual, non-geeky people talking about with excitement in as long as I can remember. And now, you&#8217;ve just morphed your 30-day refund policy into the industry&#8217;s finest.<\/p>\n<p><span id=\"more-28676\"><\/span><\/p>\n<p>The new &#8220;Sprint Free Guarantee&#8221; policy can be explained quite simply: You get your money back. You get it back for the device costs, the taxes, and the activation fees. You get the money you&#8217;ve spent on your plan back. ETF? Waived. If you give money to Sprint in the first 30-days and then change your mind, they give that money back.<\/p>\n<p>It&#8217;s a dangerous move, considering how many shady people might try to find a way to take advantage of this &#8211; but at the same time, Sprint desperately needs to convince people to test the waters, and an unconditional money back guarantee is probably a damned good way to do it.<\/p>\n<p>Sprint Free Guarantee goes live for all customers signing up from tomorrow on, at which point we&#8217;ll start tearing apart the fine print to make sure it&#8217;s all as good as it sounds. We&#8217;re guessing there&#8217;s a line or two about &#8220;reasonable limitations&#8221; on overage fees and long-distance calling, so don&#8217;t try calling Europe for 29 days straight in hopes of putting it on Sprint&#8217;s tab.<\/p>\n<p><a href=\"http:\/\/feedads.g.doubleclick.net\/~at\/-hJJ0F5hVUjA2Ah6j0GGHG20SYg\/0\/da\"><img decoding=\"async\" src=\"http:\/\/feedads.g.doubleclick.net\/~at\/-hJJ0F5hVUjA2Ah6j0GGHG20SYg\/0\/di\" border=\"0\" ismap=\"true\"><\/img><\/a><br \/>\n<a href=\"http:\/\/feedads.g.doubleclick.net\/~at\/-hJJ0F5hVUjA2Ah6j0GGHG20SYg\/1\/da\"><img decoding=\"async\" src=\"http:\/\/feedads.g.doubleclick.net\/~at\/-hJJ0F5hVUjA2Ah6j0GGHG20SYg\/1\/di\" border=\"0\" ismap=\"true\"><\/img><\/a><\/p>\n<div class=\"feedflare\">\n<a href=\"http:\/\/feeds.feedburner.com\/~ff\/Mobilecrunch?a=TIqv6vs_JgI:VzjKry-Na4U:V_sGLiPBpWU\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/Mobilecrunch?i=TIqv6vs_JgI:VzjKry-Na4U:V_sGLiPBpWU\" border=\"0\"><\/img><\/a> <a href=\"http:\/\/feeds.feedburner.com\/~ff\/Mobilecrunch?a=TIqv6vs_JgI:VzjKry-Na4U:F7zBnMyn0Lo\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/Mobilecrunch?i=TIqv6vs_JgI:VzjKry-Na4U:F7zBnMyn0Lo\" border=\"0\"><\/img><\/a> <a href=\"http:\/\/feeds.feedburner.com\/~ff\/Mobilecrunch?a=TIqv6vs_JgI:VzjKry-Na4U:yIl2AUoC8zA\"><img decoding=\"async\" src=\"http:\/\/feeds.feedburner.com\/~ff\/Mobilecrunch?d=yIl2AUoC8zA\" border=\"0\"><\/img><\/a>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Hey, Sprint. Whatever changed recently, whoever you hired to save you from the downward spiral you&#8217;re in: keep doing it, and give that person a raise. You&#8217;ve got the EVO 4G, the first Sprint device (Sorry Palm!) I&#8217;ve heard actual, non-geeky people talking about with excitement in as long as I can remember. And now, [&hellip;]<\/p>\n","protected":false},"author":682,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-493877","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/493877","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/users\/682"}],"replies":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/comments?post=493877"}],"version-history":[{"count":0,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/493877\/revisions"}],"wp:attachment":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/media?parent=493877"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/categories?post=493877"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/tags?post=493877"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}