{"id":500075,"date":"2010-04-01T09:00:15","date_gmt":"2010-04-01T13:00:15","guid":{"rendered":"http:\/\/news.harvard.edu\/gazette\/?p=41705"},"modified":"2010-04-01T09:00:15","modified_gmt":"2010-04-01T13:00:15","slug":"reorganize-for-resilience-putting-customers-at-the-center-of-your-business-2","status":"publish","type":"post","link":"https:\/\/mereja.media\/index\/500075","title":{"rendered":"(Re)(Organize) for Resilience: Putting Customers at the Center of Your Business"},"content":{"rendered":"<p>The customer is always right, but we\u2019re always getting taken. Gulati, the Jaime and Josefina Chua Tiampo Professor of Business Administration,<em> <\/em>prods businesses<em> <\/em>to readjust their resilience and mend the bridge connecting consumers with companies.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The customer is always right, but we\u2019re always getting taken. Gulati, the Jaime and Josefina Chua Tiampo Professor of Business Administration, prods businesses to readjust their resilience and mend the bridge connecting consumers with companies.<\/p>\n","protected":false},"author":4175,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-500075","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/500075","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/users\/4175"}],"replies":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/comments?post=500075"}],"version-history":[{"count":0,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/500075\/revisions"}],"wp:attachment":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/media?parent=500075"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/categories?post=500075"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/tags?post=500075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}