{"id":521958,"date":"2010-04-09T09:07:13","date_gmt":"2010-04-09T13:07:13","guid":{"rendered":"tag:consumerist.com,2010:\/\/1.10004326"},"modified":"2010-04-09T04:20:41","modified_gmt":"2010-04-09T08:20:41","slug":"dot-secretary-spirit-airlines-doesnt-care-about-their-customers","status":"publish","type":"post","link":"https:\/\/mereja.media\/index\/521958","title":{"rendered":"DOT Secretary: Spirit Airlines Doesn&#8217;t Care About Their Customers"},"content":{"rendered":"<p><img decoding=\"async\" src=\"http:\/\/consumerist.com\/assets_c\/2010\/04\/raylahood-thumb-300x375-39117.jpg\">         <\/p>\n<p>If you found yourself getting all riled up by Spirit Airlines&#8217; announcement on Tuesday that <a href=\"http:\/\/consumerist.com\/2010\/04\/spirit-airlines-now-charging-up-to-45-for-carry-on-bags.html\" >they are now charging for carry-on bags<\/a>, you were not alone. Transportation Secretary Ray LaHood has taken aim the move, calling it &#8220;outrageous&#8221; and &#8220;ridiculous.&#8221;<\/p>\n<p>In an interview over on travel writer Christopher Elliot&#8217;s blog, LaHood makes his feelings clear on the matter. He also references <a href=\"http:\/\/consumerist.com\/2010\/04\/ryanair-going-ahead-with-pay-to-potty-plan.html\" >Ryanair&#8217;s decision to use pay toilets<\/a>.<\/p>\n<p>Take it Ray:<\/p>\n<blockquote><p>I think it&#8217;s a bit outrageous that an airline is going to charge someone to carry on a bag and put it in the overhead. And I&#8217;ve told our people to try and figure out a way to mitigate that. I think it&#8217;s ridiculous&#8230; I don&#8217;t think they care about their customers. That&#8217;s what I think. And I think when you charge somebody to use the bathroom, you don&#8217;t care about your customers. I mean, it&#8217;s pretty clear.<\/p><\/blockquote>\n<p>Secretary LaHood also took issue with Spirit&#8217;s other announcement &#8212; that some flights will only cost a penny&#8230; Well, that is until you pay up to $45\/bag for your carry-on. He says the DOT is &#8220;gonna hold the airline&#8217;s feet to the fire&#8221; on the matter of disclosing accurate airfare.<\/p>\n<p>Check out the entire interview over at <a href=\"http:\/\/www.elliott.org\/blog\/lahood-on-spirits-carry-on-baggage-fees-were-gonna-hold-the-airlines-feet-to-the-fire-on-this\/\" >Elliott.org<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you found yourself getting all riled up by Spirit Airlines&#8217; announcement on Tuesday that they are now charging for carry-on bags, you were not alone. Transportation Secretary Ray LaHood has taken aim the move, calling it &#8220;outrageous&#8221; and &#8220;ridiculous.&#8221; In an interview over on travel writer Christopher Elliot&#8217;s blog, LaHood makes his feelings clear [&hellip;]<\/p>\n","protected":false},"author":5519,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-521958","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/521958","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/users\/5519"}],"replies":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/comments?post=521958"}],"version-history":[{"count":0,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/521958\/revisions"}],"wp:attachment":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/media?parent=521958"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/categories?post=521958"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/tags?post=521958"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}