{"id":577956,"date":"2010-05-25T10:40:23","date_gmt":"2010-05-25T14:40:23","guid":{"rendered":"tag:consumerist.com,2010:\/\/1.10007015"},"modified":"2010-05-25T11:10:50","modified_gmt":"2010-05-25T15:10:50","slug":"best-buy-shorted-me-70-when-i-returned-stereo-equipment","status":"publish","type":"post","link":"https:\/\/mereja.media\/index\/577956","title":{"rendered":"Best Buy Shorted Me $70 When I Returned Stereo Equipment"},"content":{"rendered":"

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Ashley says she succumbed to a high-pressure upsell in car stereo equipment at Best Buy based on a free installation pitch, only to decide she wanted to return the stuff. When she completed the return she found out the installation wasn’t free, but discounted to accommodate a nonrefundable installation fee.<\/p>\n

She writes:<\/p>\n

Best Buy has cost me a LOT of time and money over a car stereo install. They LIED to me [in the Phoenix area] saying I was getting a free install, talked me into [nearly] 300 dollars worth of equipment when I made it clear I really only wanted to spend 200 hundred, and took FOREVER to install my stereo.<\/p>\n

I exchanged it in Tucson and was all of the sudden the promotion that I was offered didn’t exist (what? this is a huge corporation, why aren’t sales the same all across the board). Tucson did the RIGHT thing and waived my install fee and gave me what I wanted, but I noticed that I purchased only $180 worth of equipment but was told it was an even exchange…and it was because they lied to me at [the Phoenix Best Buy] and said the install was free when they merely took the discount off the equipment.<\/p>\n

When I called the general manager at [Phoenix] and asked him to please refund my 70 dollars he was really rude to me and refused to accommodate my request even though I still have thousands of dollars in electronics I need to purchase, so I got a little hotheaded and told him he would never get my business again, but I want to make sure that since I can’t get my 70 dollars back, Best Buy loses a LOT more than what they robbed from me.<\/p>\n<\/blockquote>\n

What should Ashley do to get her money back?<\/p>\n","protected":false},"excerpt":{"rendered":"

Ashley says she succumbed to a high-pressure upsell in car stereo equipment at Best Buy based on a free installation pitch, only to decide she wanted to return the stuff. When she completed the return she found out the installation wasn’t free, but discounted to accommodate a nonrefundable installation fee. She writes: Best Buy has […]<\/p>\n","protected":false},"author":4514,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-577956","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/577956","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/users\/4514"}],"replies":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/comments?post=577956"}],"version-history":[{"count":0,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/577956\/revisions"}],"wp:attachment":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/media?parent=577956"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/categories?post=577956"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/tags?post=577956"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}