{"id":643832,"date":"2013-02-25T11:28:22","date_gmt":"2013-02-25T16:28:22","guid":{"rendered":"http:\/\/gigaom.com\/?p=613813"},"modified":"2013-02-25T11:28:22","modified_gmt":"2013-02-25T16:28:22","slug":"uh-oh-microsoft-hotmail-outlook-troubles-bubble-up-again","status":"publish","type":"post","link":"https:\/\/mereja.media\/index\/643832","title":{"rendered":"Uh oh: Microsoft Hotmail, Outlook troubles bubble up again"},"content":{"rendered":"

Hotmail and Outlook.com e-mail services are down again for many customers and have been for several hours, according to Twitter reports and Microsoft’s own Twitter Support account.<\/a><\/p>\n

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@ronan_kelly<\/a> We are aware the Hotmail\/Outlook services are down and doing our best to fix it. See spr.ly\/6010nTnk<\/a> for updates. ^KLM—
Microsoft Support (@MicrosoftHelps) February 25, 2013<\/a><\/p>\n<\/blockquote>\n

This is just more bad news for the popular Hotmail email service that suffered a big snafu on January 8<\/a>, and folks don’t have much of a sense of humor about it. \u00a0Indeed some GigaOM commenters say the problems have persisted for them since that time — all the while the Microsoft status page registering no issue. \u00a0The UK’s IT Pro<\/a><\/em> reported on the latest issue here<\/a>, laying\u00a0the blame on the snafu on the ongoing migration of Hotmail users over to Outlook.com.<\/p>\n

An outage is definitely not good but \u00a0what’s really troubling here, as ITPro<\/em> points out, is that the Hotmail\/Outlook.com status pages reflect no problem at all. If cloud service purveyors want customers to come aboard, they need to provide a real window into what’s going on — the good and the bad. And this lack of disclosure — except thank goodness for Twitter — is unacceptable.<\/p>\n

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Grrrrrr come on Outlook it's been 3 hours now sort it out. #outlook<\/a> #hotmail<\/a>—
Emma Akbareian (@emmaakb) February 25, 2013<\/a><\/p>\n<\/blockquote>\n

I will update this story when Microsoft responds to request for comment.<\/p>\n

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