{"id":659462,"date":"2013-05-21T15:44:21","date_gmt":"2013-05-21T19:44:21","guid":{"rendered":"http:\/\/betanews.com\/?p=152852"},"modified":"2013-05-21T15:44:21","modified_gmt":"2013-05-21T19:44:21","slug":"googles-pants-are-on-fire-its-lying-to-android-users","status":"publish","type":"post","link":"https:\/\/mereja.media\/index\/659462","title":{"rendered":"Google’s pants are on fire — it’s lying to Android users"},"content":{"rendered":"

\"\"Something strange happened last week. My ultra-fast Nexus 7 started to freeze and run slow. The problem persisted for about a week and I feared that the tablet had become a paperweight. I turned to Google Search to research the issue and as it turns out, I was not alone. Other Nexus 7 users (and other Android device users) were\u00a0reporting\u00a0the same issue — if the device uses most of or all of the available storage, then the operating system is slow. When I say “slow”, I mean painfully<\/em> slow. Users were reporting that they needed to keep at least 3GB free to keep the tablet running properly.<\/p>\n

As a test, I wiped all data from my device and rebooted. Amazingly, the device ran\u00a0as <\/em>well as the day I bought it. Unfortunately, the solution raised a much bigger problem — I could not use all of the storage space that I had paid for. Was this a case of false advertising? Did Google lie to me about the available storage?\u00a0I decided to\u00a0contact Google for confirmation.<\/p>\n

I called the tech support line and was connected to a CSR. I explained the situation to her. She confirmed that it was a known issue. I appreciated her honesty but was\u00a0disappointed\u00a0that Google was aware of the issue and was doing nothing. I explained that the device only had 13GB usable out of the box, since Android OS took up about 3GB. By keeping an\u00a0additional<\/em>\u00a03GB free, I really only had 10GB available. I explained it seemed to be false advertising and that Google was essentially lying about the storage space.<\/p>\n

What happened next was shocking. She told me that, if I knew I was going to be using that much storage, I should have bought the 32GB Nexus 7. Unfortunately, there was no Nexus 7 32GB available at the time, but even if there was, that is a pretty poor answer. You\u00a0shouldn’t\u00a0have to buy more storage than you need in anticipation of you using the full amount of storage that you paid for. I asked for a supervisor and was hung up on. I called back and got a supervisor who seemed sympathetic. He also confirmed that Android devices will run slow with most or all of the storage being used.<\/p>\n

So, is Google lying to consumers about the advertised storage space? I sure think so. In my opinion, this is false advertising. Consumers\u00a0are not getting what they paid for. If Google’s\u00a0Android\u00a0OS needs a percentage of free space dedicated to it, then it\u00a0should\u00a0be inaccessible to the user, and deducted from the\u00a0advertised storage space. This way, the user knows the true available storage.<\/p>\n

Have you encountered this issue? Which device do you own? Do you think it is false advertising?<\/p>\n

Tell me in the comments below.<\/p>\n

Photo Credit:<\/strong> Ron Leishman<\/a>\/Shutterstock<\/a><\/p>\n

\n<\/img><\/a> <\/img><\/a>\n<\/div>\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Something strange happened last week. My ultra-fast Nexus 7 started to freeze and run slow. The problem persisted for about a week and I feared that the tablet had become a paperweight. I turned to Google Search to research the issue and as it turns out, I was not alone. Other Nexus 7 users (and […]<\/p>\n","protected":false},"author":8306,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[],"class_list":["post-659462","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/659462","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/users\/8306"}],"replies":[{"embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/comments?post=659462"}],"version-history":[{"count":0,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/posts\/659462\/revisions"}],"wp:attachment":[{"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/media?parent=659462"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/categories?post=659462"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mereja.media\/index\/wp-json\/wp\/v2\/tags?post=659462"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}