Google v. China: The Five Biggest Questions

Google is considering shutting down its Chinese search engine and
closing its offices in China after a series of “targeted” attacks on
the Gmail accounts of human rights activists in the country. In a remarkable and defiant blog post on the company’s website,
Google announced that it is no longer willing to self-censor its search
results on Google.cn. Marc Ambinder and James Fallows have already
contributed fast and excellent analysis.

I had a lot of
questions about this story. In the spirit of transparency (seems
important for this story) rather than stir fry my own analysis from
their thoughts, I’ll share my biggest questions about this story, and
the answers I’ve gleaned.
1) What will be the impact for Google?

As a public relations move, this is already going down brilliantly.
It’s difficult to find a newspaper or blog post that isn’t singing
Google’s praises for finally taking stand against China’s shadowy war
against free speech. Financially, exiting China is an unknown
long-term sacrifice, but in the short term, leaving the Chinese market
would be the equivalent of cutting off some hair, as opposed to
chopping off a major limb. Google is not the main search engine in
China. The company’s revenue from the Chinese market is estimated at
$600 million by JP Morgan, about two percent of Google’s yearly revenue
projections, according to paidContent.

2) What will be the impact for China?
This is harder to suss out. Google’s exit is economically immaterial to
China. It’s the optics that count. Henry Blodget sees Google’s move as
a harbinger, giving strength and morale to other countries to stand up
against the Chinese. He could be right I suppose, but plenty of
companies who deal with manufacturing in China are unlikely to be
dissuaded by free speech issues they’ve known about for years. He also
says that Google’s exit could create a public backlash in China. Again,
he could be right, but Google isn’t the main search engine in China and
savvy Internet users can already use a proxy server or buy a VPN
service to bypass China’s Great Fire Wall, according to Fallows. As for this move’s impact on
Sino-American relations, it’s really too early to tell. The State Department’s statement was short and vague.

3) Wait, Google self-censors itself?
Yes. Google might be the world’s greatest force for openness and
freedom of speech online, but it also strictly adheres to the laws of
the countries where it runs its search engine. In parts of Europe, you
can’t read about neo-Nazis. Thailand, Pakistan, Turkey, Germany and
Brazil block
YouTube. In China, Fallows explains, “searches on the main Google.COM
have been uncensored for material like “Tiananmen Square” or “Dalai
Lama.””

4) Could Google have an ulterior motive here?
Always seeking the latent angle, Marc relays
two cynical takes: Google’s doing this to cover up for its Google Phone
customer services problems; and Google’s lobbying for more favorable
regulations in the States. Interesting to think about, but I share
Marc’s cynicism about the cynicism.

5) Was this smart for Google?
Last thing I wanted to share: Fallows had a wonderful interview with Google CEO Eric Schmidt at the
Atlantic’s “First Draft of History” event. The question about China
comes at the 19:00 mark. A transcript is below the video.

Fallows posits that a Google exit won’t hurt China very much. “I
agree,” Schmidt says in the video. “The Chinese, being very clever,
have implemented censorship on a very
small amount, numerically, of information. For the average Chinese
citizen, this has not inhibited them. We don’t want this model to
succeed, because it violates the fundamental principle of the Internet.
You saw this in Iran, the phenomenal success of an online movement.

Schmidt added: “We don’t want this model to succeed in other countries
because it violates the fundamental principles of the Internet, which
have to do with openness and hearing the voices of many.”

Wrapping up, my sense is that Google prides itself on being more than
an ad-supported software and media company. It also considers itself a
worldwide symbol for something as ubiquitous and invisible as its
search robots, which is the human right to free speech and free access
to information. This is not a matter of unalloyed altruism. It’s a part
of Google’s public image. It’s what makes Google the number-one brand in the world. I think today’s decision supports that mantle.




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