Are You Ready for Mobile Giving?

The recent earthquake in Haiti seems to have marked a turning point in the development of mobile giving. According to mGive, the company that worked with the American Red Cross to set up a text donation campaign in the wake of the disaster, more than 2.5 million people texted $10 pledges to Haiti relief in the week immediately following the earthquake. And that was just one of many mobile giving campaigns that were created to help fund relief efforts.

1225930_39667326 A December 2009 survey
conducted by the Pew Internet & American Life Project found that
83% of adults own a cell phone or smartphone and 35% of those owning a
mobile device had used it to access the Internet at some point. The use
of texting or SMS (short message service) has been popular with teens
and young adults for some time, but is now spreading to other
demographics as well, as seen in the growth of services such as Twitter.

In
light of these changing demographics and the highly-publicized success
of the Haiti relief texting campaign, many nonprofits are taking note
of the potential of mobile giving. But while creating a text donation
program enables donors to give quickly and easily, there are some major
considerations for any organization examining the possibility of a
campaign. Listed below are a few resources that will be helpful for
nonprofits exploring this issue.

  • Using Mobile Phones in Fundraising Campaigns [PDF]
    Discusses lessons learned from using cell phones to raise funds for nonprofits. Topics explored include corporate partnerships, entertainment content, donor relations, and fundraising for humanitarian relief. 
  • Nonprofits: Time to Get Mobile
    Provides considerations for nonprofit organizations exploring mobile
    giving and discusses steps for starting and marketing a mobile
    fundraising campaign.
  • 5 Real Challenges For Non-Profit Texting Campaigns
    Presents five primary considerations for nonrprofits considering a mobile giving campaign.
  • A Balanced Look at Text-Message Giving
    This podcast features Wendy Harman, social media manager at the
    American Red Cross, and Geoff Livingston, chief marketing officer at
    Zoetica Media, discussing the potential advantages and disadvantages of
    text donation campaigns.
  • 2010 Nonprofit Text Messaging Benchmarks
    This report, the first of its kind, provides benchmarks by which
    nonprofit organizations can measure their success with texting, and
    illustrates the various ways in which organizations are using text
    messaging.
  • Mobile Giving Foundation
    The Mobile Giving Foundation is a 501(c)(3) organization that works
    with nonprofits and wireless service providers to facilitate mobile
    giving and ensure that text donations are convenient, immediate,
    private and secure.
  • mGive Foundation
    The mGive Foundation is a 501(c)(3) public charity created to certify
    nonprofits wishing to participate in mobile giving, and to facilitate
    the flow of funds from carriers directly to participating nonprofits.

 
(Thanks to Stephen Sherman, Reference Librarian, Foundation Center-Atlanta, for this post.)