Your BlackBerry is cautious by default. It knows that the messages it receives are not native to it, but instead reside in a remote mailbox. When you go to delete a message, then, it asks you what you really want. Do you want to delete the messages as it appears on the handheld, leaving it on the server for viewing from your computer? Or do you want to delete it altogether, obliterating it from the mailbox and thus removing it from any desktop application? Some of you might appreciate that courtesy. If you’re like me, though, and have a hard time remembering when you ever deleted a message just on the handheld, you can take a shortcut to make the process a bit quicker.
To avoid the prompt, go to your Messages app and click Menu. Scroll down and select Options, then Email Reconciliation. You’ll see immediately that you can have different settings for different accounts. To remove the prompt, scroll to Delete On and click the trackball. It’s set to Prompt by default, but you can change that to Mailbox & Handheld if you want to completely eliminate your deleted messages, or you can choose Handheld if you always want to keep a copy of the message on the server. Here you can also set which entity wins on a conflict, your handset or the mailbox. I tend to favor the mailbox, obviously, so I defer to that.
Remember, again, that each email account has its own settings. So if you change the settings on your first, default account, it won’t affect your other ones.
This post originated at BBGeeks.com – home to all things Blackberry! Also a great source of info about AT&T BlackBerry.
Avoid prompts when deleting BlackBerry email
This post originated at BBGeeks.com – home to all things Blackberry! Also a great source of info about AT&T BlackBerry.
Avoid prompts when deleting BlackBerry email