Author: Serkadis

  • ‘Facebook Photo Raid’ May Lead To Legal Action

    Police showed up at a man’s house this past weekend, without a warrant, demanding to see all of his guns, after a photo of his young son holding a .22 was spotted by a concerned citizen on Facebook. The story has been receiving a great deal of attention in the heat of the gun control debate.

    The man, Shawn Moore of New Jersey, took to the Delaware Open Carry forum to share his story. He wrote:

    The fight has officially been brought to my front door. Last night I was out with a buddy of mine. I got a text from my wife that the cops and dyfs are at the house and they wanna check out my guns and needed me to open my safe.

    I’m instantly on my way. I get in contact with evan Nappen on the way. I explain the situation. I walk in my house and hand the phone to the first cop I see. Then direct all of em outside. Dyfs got a call because of a pic on my son holding a gun. They wanted to look around and check all my guns out, make sure they were all registered. Obviously that didn’t go well because I refused. I had Nappen on speaker phone the entire time so they had to deal with both of us. They kept trying to pressure me to open my safe. They had no warrant, no charges, nothing. I didn’t budge. I was told I was being “unreasonable” and that I was acting suspicious because I wouldn’t open my safe. Told me they were gonna get a search warrant. Told em go ahead. Nappen (my lawyer) asked me for the dyfs workers name. she wouldnt give it. i asked for credentials and she wouldnt show em. i tried to take a pic of her and she turned around real fast and walked away. After a while of them threatening to take my kids, get warrants and intimidation they left. Empty handed and seeing nothing.

    People it can happen that fast. Most people wouldn’t have stood up to them like I did.

    He also posted the photo of his son holding the gun that started off the whole thing:

    Facebook Photo Raid

    “They never even saw the picture,” he Moore wrote. “It was all hear say. Just a phone call saying someone saw a pic of a child holding a gun.”

    Moore himself has three different kinds of gun certifications, and his son is actually certified himself, according to reports. The Blaze reports:

    Shawn’s son is also someone who has been certified by the state of New Jersey. In order for a person under the age of 18 to go hunting in New Jersey, they must be accompanied by a parent or adult supervisor, and they must also pass a state firearms hunter safety test. The young Mr. Moore passed the test and his father was NOT his instructor.

    According to The Daily Caller, Moore is considering taking legal action.

  • Want a better/greener/more agile data center? Use the data.

    Job one of someone operating a data center is keeping it online. At the Structure Data event in New York City, three women responsible in some way for keeping the data centers of Microsoft, Goldman Sachs and Facebook online discussed how they gathered the info needed to prepare their data center and hardware for Hurricane Sandy.

    By far the biggest challenge was faced by Tamara Budec, VP of critical systems and engineering at Goldman Sachs & Co., who had to deal with tracking the weather, but also preparing to move the data and software systems that in some cases are on decades-old legacy systems. In the aftermath of Sandy she faced a different challenge, namely wondering if the stock exchange would open or if banks would end up trading electronically from their back office.

    Whatever they decided would affect the capacity she needed to plan for the day. As for Facebook, it was on alert, but its capacity planning issues are tied more to planning out for the next 18 months and supporting the growth in users and new products. Heather Marquez, manager asset strategy and optimization at Facebook, said, “Granted we are surprised by last-minute product launches,” but in general she and the Facebook team work hard to be ahead of the demand.

    Massive scale means bigger data and more opportunities

    The panelists also addressed the new challenges associated with massive scale. Amaya Souarez, director of data center services at Microsoft, started off philosophically, “When you’re building a cloud scale infrastructure you need to start with acceptance … and build a cloud software that is resilient in and of itself.”

    She quickly got practical when it came to the topic of tracking data and metrics that Microsoft uses to charge business units for use of the data centers. She said the computing company now charges people based on the kilowatts of power used. “We track all performance on a per watt per performance basis, and so we look at this data and come up with more efficient models,” said Souarez.

    She added that they are charging back carbon emissions to the business as well, with the goal of using the data about the operations to improve the world. For example she said, “We still have older systems and want to transition them to the most effective overall platform.”

    Data also is helping Microsoft reduce spending on unneeded equipment. For example Souarez said that the firm’s Boyton, Va. data center expansion doesn’t come with backup generators, because a look at the preceding six years of data showed that the power didn’t go out often enough and that the services hosted in that area were able to be switched over to another site in case of failure.

    Data isn’t everything

    Yet, the data can’t help in every situation. Budec noted that the firm is interested in pursing the flexibility and resiliency offered by software defined networks and software defined data centers, but that she is having a tough time coming up with return on investment metrics. Yet, she knows that the transition would have advantages for the company, but still isn’t sure of the metrics she needs to prove it.

    “Basically you’ll let an OS run your facility,” Budec said. “It’s coming to be more of a trend … but engineers are not ready to let go with manually running that equipment.”

    She also said, “With a scale out distributed compute model, which is becoming more and more how we operate, we’re abstracting the physical from the infrastructure, so capacity and asset tracking is harder and more challenging.” For example she said that you have an increase in the number of servers, despite the physical decrease in machines.

    Beyond the increasing complexity and more data generated by their operations, the three panelists ended with the observation that data doesn’t always mean everything. Souarez noted that while data will help you in your discussions, it takes a lot of personal committment and interactions. “Even though you may have the data that doesn’t mean you will always win the argument … It does take personal influence as well.”

    Check out the rest of our Structure:Data 2013 live coverage here, and a video embed of the session follows below:

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  • Galaxy S 4 to help Samsung double its lead over rivals in 2013

    Samsung Smartphone Market Share 2013
    Samsung (005930) has gone from laughable “copycat” to mainstream media darling in no time at all thanks to its meteoric rise, and the company isn’t expected to relinquish its lead anytime soon. In fact, market research firm IHS iSuppli believes the vendor’s Galaxy S 4 will be a smash hit that helps Samsung double its lead over the next closest competitor in 2013.

    Continue reading…

  • CDN.net Launches Customizable Content Delivery Network

    After securing a valuable domain name last year, London-based OnApp has launched CDN.net.  The content delivery network (CDN) is a user customizable and usage-based solution, catering to budget and quality demands on a completely pay-per-use basis.

    The company’s vision is to use its distributed infrastructure and service provider relationships to allow the end user to provision a highly customized CDN service “on the fly,”, which can be matched to individual needs and personalize in exactly the way the user wants. Taking on the established and large networks of CDN companies like Akamai and Limelight, CDN.net hopes to sell a federated capacity directly to end users.  It offers access to 30 premium PoPs, and a total of 160 locations across 40 countries.

    The OnApp CDN.net service can be setup using its marketplace locations, as a CDN PoP in a company cloud, using  internal infrastructure to make CDN servers, or used to sell spare capacity on the CDN marketplace.  Its primary use-case examples are for web acceleration, application performance, and rich media content streaming. Like a pre-paid phone card, the CDN.net features pay-by-usage pricing, with no long-term contracts or commitments – recharging an account when necessary.

    “Today’s rich content demands plague online businesses with bounce-back, high latency and downtime that are harmful to their customer retention, marketing, and SEO efforts,” says James Fletcher, marketing director for CDN.net. “That’s why CDNs are now essential for all web property owners. However, buying CDN is generally an expensive, frustrating experience where customers pay for resources they don’t end up using, and get a pre-packaged service that doesn’t match their business.”

    At HostingCon 2012, Data Center Knowledge spoke with OnApp CMO Kosten Metreweli about OnApp’s cloud products, including its cloud platform, its CDN marketplace and cloud storage offerings. Here’s a video of the conversation:

     

  • Should The Senate Pass Online Sales Tax Legislation?

    Currently in the U.S., state governments are only obligated to collect sales taxes from online retailers that are based in their own states. If an online sales tax bill makes it to law, states could collect from online retailers that don’t reside in their state.

    Should online retailers have to pay taxes to states where they don’t reside? Let us know what you think in the comments.

    There’s a good chance you’ve heard of the Marketplace Fairness Act (S.336), before. The bill aims to ensure that states receive taxes that they’ve been otherwise missing out on. A similar proposal is up for vote in the Senate this week thanks to an amendment to a Democratic budget resolution from Senators Mike Enzi and Dick Durbin (pictured), who sponsored the bill.

    Opponents are slamming the Senators for trying to “sneak” the legislation through. The Hill reports:

    Phil Bond, the executive director of the WE R HERE coalition, accused backers of online sales tax measures of trying to “sneak through” their legislation outside regular congressional order.

    “There are good reasons this policy hasn’t been considered in the US Senate for over a decade: Taxpayers don’t like it, it turns the Internet into a tax collection platform, it allows state tax collectors to exercise authority far beyond their boundaries and it will put thousands of small businesses out of business,” Bond, a top Commerce Department official under George W. Bush, said in a statement.

    The official summary of the Marketplace Fairness Act says:

    The Marketplace Fairness Act grants states the authority to compel online and catalog retailers (“remote sellers”), no matter where they are located, to collect sales tax at the time of a transaction – exactly like local retailers are already required to do. However, there is a caveat: States are only granted this authority after they have simplified their sales tax laws.

    Simplification is required because of two Supreme Court rulings (Bellas Hess and Quill, described below) cite concern that collecting sales tax for multiple states would be too difficult.

    The Marketplace Fairness Act requires that states must simplify their sales tax laws in order to ease those concerns and make multistate sales tax collection easy. Specifically, states seeking collection authority have two options for simplifying their sales tax laws.

    Under the Marketplace Fairness Act, states can join others that have already adopted “simplification measures” of the Streamlined Sales and Use Tax Agreement (SSUTA) or they can meet five mandates listed in the bill. States would have to agree to:

    • Notify retailers in advance of any rate changes within the state
    • Designate a single state organization to handle sales tax registrations, filings, and audits
    • Establish a uniform sales tax base for use throughout the state
    • Use destination sourcing to determine sales tax rates for out-of-state purchases (a purchase made by a consumer in California from a retailer in Ohio is taxed at the California rate, and the sales tax collected is remitted to California to fund projects and services there)
    • Provide free software for managing sales tax compliance, and hold retailers harmless for any errors that result from relying on state-provided systems and data

    You can take a look at the bill here. Hundreds of national trade associations, state and local trade associations and businesses support the bill. These are listed here. They include Amazon, Autozone, Barnes and Noble, Bed, Bath, & Beyond, Best Buy, Buy.com, Foot Locker, Gap, Home Depot, Kroger, Lowes, Meijer, J.C. Penney, Safeway, Sears, Petsmart, and Walmart, to name a few.

    The bill’s site only lists ten opponents, including: eBay, American Catalog Mailers Assocation, Americans For Prosperity, Campaign for Liberty, Center for Freedom and Prosperity, Computer & Communications Industry Association, Competitive Enterprise Institute, Direct Marketing Association, Freedomwworks, Heartland Institute, Heritage Foundation, National Taxpayers Union, NetChoice, R Street, TechNet, and We R Here Coalition.

    AT&T, Council on State Taxation, National Cable and Telecommunications Association, National Federation of Independent Business, and Verizon are listed as neutral or undecided.

    The main difference between the Marketplace Fairness Act, and what is coming up for vote this week, is that the new proposal doesn’t include the mandatory simplification, and is non-binding, as CNET’s chief political correspondent Declan McCullagh explains.

    “It appears to be intended as a clever political hack: secure plenty of votes on a non-binding Internet tax amendment, then use those vote totals to argue there’s sufficient support for S.336 when it’s up for a binding vote later,” he says, before going to quote eBay’s senior director of federal government regulations and global public policy, Brian Bieron:

    “The strategy of the bill’s supporters is to offer this general amendment and then claim that all the senators that vote for it support the bill. That is not just a stretch, it is not accurate. But the game plan is to rack up a sizable vote and then make the claim the bill itself should jump over the Finance Committee and go right to the floor.”

    Hence the “sneaking” accusations.

    Some supporters of the legislation think it’s really just a matter of when, rather than a matter of if, and whatever happens with this week’s vote could have a significant bearing on that.

    Either way, brick-and-mortars have ramped up their lobbying for online sales tax, but opponents claim it’s bad for consumers and for small businesses.

    Do you think the proposed online sales tax legislation is bad for small businesses? Consumers? Let us know in the comments.

  • Big Week For Big Data

    It’s been a week full of big events for big data and analytics, as Hadoop Summit Europe took place in Amsterdam, Gartner Business Intelligence and Analytics Summit in Grapevine, Texas, and GigaOm Structure: Data in New York.

    MapR closes $30 million in funding

    MapR announced that it has secured $30 million in series C financing to accelerate global expansion and continue our segment-leading product development. Mayfield Fund, which led the funding round, joins our existing investors Lightspeed Venture Partners, NEA and Redpoint Ventures in this round, bringing total funds raised to $59 million. AllthingsD.com interviewed MapR CEO John Schroeder last week, and talked about company direction, competition and global expansion plans.

    Hortonworks Opens European Operations

    Commercial Hadoop vendor Hortonworks was a host for the Hadoop summit, and announced the opening of its European operations, with a London-based headquarters. Already supporting more than 25 customers across Europe,global partnerships with companies such as Microsoft, Teradata and Rackspace are enabling Hortonworks to rapidly grow and support its European customer base.

    “The European market is aggressively looking for solutions that enable the processing and analysis of big data, and Apache Hadoop presents an enterprise-grade platform for harnessing the power of this information,” said Herb Cunitz, president, Hortonworks. “We are seeing organizations across the globe choose the 100-percent open source Hortonworks Data Platform to prevent vendor lock-in and ensure that their big data strategies can quickly scale for future growth. We look forward to connecting with European Hadoop users to help broaden the reach of the Hadoop ecosystem to more markets across the globe.”

    Gartner: Big Data becoming the norm

    Gartner research vice president Mark Beyer stated that on the Gartner Hype Cycle, big data is heading into the Trough of Disillusionment.  They predict big data will become the new normal between 2015 and 2017. “The Trough means that market dynamics have changed. Experienced market vendors and implementers know what it takes for a solution to mature and reach enterprise capacity. When the market starts to reach 15-20 percent adoption, then big data will have reached the Plateau, that’s the end of ‘hype’ and the beginning productivity,” said Mr. Beyer. “For something to move into the Trough is a maturation process. Implementers and organizations will begin to choose the winning solution architectures and technologies that support them. The definition of hype is over-promising without a basis of market experience and proof. The Trough is what does that. It will then rise along the Slope of Enlightenment while others drop by the way side.”

  • iPhone 5S said to launch in Q3 with upgraded camera, new chipset

    iPhone 5S Release Date
    Apple’s (AAPL) next-generation iPhone 5S will reportedly launch in the third quarter with several upgrades compared to the current model. Digitimes cited sources from Apple’s supply chain on Thursday when it reported that components for the next iPhone will begin shipping to manufacturers this coming May ahead of a third-quarter launch. According to the report, the iPhone 5S “will not receive a major update” and will instead be an incremental bump, as expected. The report did note that the new model will feature “a higher-end processor as well as higher-megapixel camera modules.” The launch timing aligns with an earlier report from the most reliable source yet that pointed to a late-summer launch for Apple’s iPhone 5S and its much rumored low-end iPhone.

  • Data Darwinism: reactions & reflections

    When I was writing Uber, Data Darwinism and the future of work, I was essentially penning what had been on my mind for awhile, though a series of news events helped coalesce the arguments and the narrative. But at no point when flying from San Francisco to New York did I realize that it would strike a chord with so many people. Many of you wrote publicly, a few hundred of you responded via tweets or retweets. Others wrote private notes. Many agreed with my thesis, but some disagreed.

    Nevertheless, what amazed me was that there was such amazing conversation about the topic on the web. In a way, this is what blogging was and is always about — discussion. I am aggregating a few responses just to highlight what people were thinking.

    Ariel Seidman, founder of Gigwalk, pointed out that not all data is created equal.

     As an Uber driver optimizing to maintain a 5-star rating, which job would you rather do? Drive four drunk and angry customers to a club at 1 a.m., or drive a kind and generous venture capitalist from downtown Palo Alto to Sand Hill Road at 2 p.m.? Uber has no idea that your customers were drunk and nasty. All they know is that you got a 1-star rating.

    Nick Brisbourne drew the parallels between the dilemmas faced by the workforce and the privacy debates:

    The same point can be made about the current battle raging between privacy advocates and big online advertising companies like Google and Facebook. As a society we need to figure out what constitutes acceptable practice for the harvesting and use of personal data for advertising purposes. In both these debates there is much to be gained from getting it right and much to lost by getting it wrong.

    My favorite response came from Fred Wilson, who is co-founder of big-time venture capital firm Union Square Ventures. He writes on his blog:

    This redrawing of societal expectations is likely to be the political battle of our time. Om goes on to talk about this in the context of the labor issues that Uber is having in San Francisco. That is a good example of what happens when networks and the data they produce reshape a market that has been operating in a traditional framework. We are at the start of this battle between incumbents, be they black car drivers or cable companies or government itself, and the network-driven upstarts. And we have many of those upstarts in our portfolio.

    P.S.: If you don’t have time to read the article, here is a tl:dr version of it. Damn, this is one useful service.

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  • Check out broadband at the library – literally!

    libraryI love this story! I saw it posted on WebJunction

    Providence Community Library initially purchased two Mobile Beacon hotspots (at $100 each device plus $120/year for the service). They placed the hotspots into circulation at a library branch that serves a neighborhood with low rates of home broadband service. The hotspots were promoted through their website, newsletter, Facebook page, and posters. The response was immediate. The hotspots are so popular, Providence Community Library is purchasing one additional device for the pilot branch and three devices for an additional branch. They intend to keep records of the success of the offering so as to request grant funds for additional devices.

    Providence Community Library has posted the lending guidelines for their hotspots. They do have additional borrowing requirements including a signed user agreement, similar to loaning out a technology device. Providence Community Library can shut down the internet service to the device and they make this fact known.

    This is a great idea. Unfortunately right now the service serves mainly urban locations…

    Mobile Beacon’s offerings are similar to Mobile Citizen, also a Clear reseller available to non-profit, education and government. Both Mobile Beacon and Mobile Citizen sell unlimited access for $120/year. They were both created by nonprofit organizations. The service area of both is limited to Clear’s coverage map which is mostly urban.

    I know that PCs for People had been working with a similar service, in fact I think it was Clear in the Twin Cities, and they found that many of the recipients of their donated computers were interested and able to sign up for the $120 annual service. While Clear is primarily an urban provider, it sure seems like the kind of project that could be replicated in rural areas using different providers.

    For folks who aren’t sure they want to make the investment checking out a connection at the library provides a great trial run, which is important especially as reports continue to indicate that one of the main reasons people don’t go online is that they don’t see the value. No better way to experience the value than have it at home for a week. It might be nice to find a way to pair the connection with a device (laptop, tablet, whatever) too for folks who have nothing at home.

  • Angel Tompkins Nude Pic Shows Up In Google Knowledge Graph

    When you search for “Angel Tompkins” on Google, Google presents a Knowledge Graph result. That makes sense, she’s a Golden Globe-nominated actress. What is interesting about Google’s listing, however, is that the image it displays is photo of Tompkins topless – not the kind of material you would expect the search engine to display to users as the main thing you see on a results page.

    Search Engine Land was tipped about the result on Twitter, and as Barry Schwartz notes, this is probably not the ideal web presence for the now 70-year old woman, who is reportedly married with two children (it should be noted that Google’s Knowledge Graph has gotten marriages wrong in the past).

    Here’s what it looks like censored. You can go to the SERP to see the real thing if you like (though Google will likely pull it soon).

    Angela Tompkins Nude Pic

    Google will often display a set of images from Image Search in the Knowledge Panel for a given query. Here’s what Clint Eastwood’s looks like, for example:

    Clint Eastwood

    It’s unclear how exactly Google chooses which pictures to display, or when to include the Eastwood-like set of images in the Knowledge Panel. The first Eastwood picture in the panel is not the first one that shows up in an image search, nor is the topless photo of Tompkins the first one in an image search for her. So why is Google selecting this one? To make things even more complicated, Schwartz notes that the nude image appears to be coming from a spam blog – something Google rigorously tries to keep out of its search results. Now we’re seeing one being highlighted in Google’s prized Knowledge Graph?

    The whole thing is even more interesting, considering that Google has recently gone out of its way to make adult-oriented imagery harder to access.

    It is worth noting that Tompkins has been described as a “Sexploitation Siren,” so users wanting nude pictures of her isn’t that far out of the realm of possibility.

  • Google says Android and Chrome OS will remain separate

    Google Android Chrome Merger
    When Google (GOOG) announced that Android boss Andy Rubin was stepping down and being replaced by Chrome head Sundar Pichai, speculation erupted suggesting that Android and Chrome OS would eventually merge. According to Google chairman and former CEO Eric Schmidt, combining the two operating systems is not currently part of the company’s plans. Schmidt did confirm to Reuters that there will be more “commonality” between its mobile and desktop platforms moving forward, but they will remain separate operating systems. The executive also dispelled rumors that he might be leaving Google.

  • YouTube hits 1 billion monthly viewers, likely safe from being shut down by Google

    YouTube 1 Billion Monthly Users
    Users of Google’s (GOOG) various free services were again reminded to watch their backs recently as the company announced it would shutter the world’s most popular RSS reader, Google Reader. While any Google service could theoretically be shuttered at any time, fans of homemade videos can likely rest easy for the time being, because it has become increasingly obvious that YouTube is one of the better investments Google made in recent years: the company announced late Wednesday that YouTube has now surpassed 1 billion monthly users. The News comes just 10 months after YouTube topped 800 million monthly viewers last May.

  • How IBM uses chaos theory, data and the internet of things to fix traffic

    While the internet of things is invading people’s homes, the manufacturing and industrial world has seen the promise of connected sensors and big data for years. IBM has been actively pulling together the pieces for that “industrial internet” with acquisitions of data analytics companies and investments in sensors to create its Smarter Cities program.

    In this podcast we speak with Bernie Meyerson, a VP of innovation and IBM Fellow, about how the company is helping clients pull together data from across cities to help prevent traffic, flooding deaths and to even understand where investments in infrastructure should be made. With Miami Dade County having recently signed up as a client, it’s likely that some of us will encounter a Smarter City and IBM’s version of the internet of things in the near future.

    (Download this episode)

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    Show notes:
    Host: Stacey Higginbotham

    • How the internet of things can improve traffic and change the future
    • The difference between privacy and anonymity in a connected society
    • How connected cities and medical data can intersect to make people’s lives healthier
    • The underpinning of the internet of things is data, but we’re leaving troves of it on the table because computers can’t process visual data.

    SELECT PREVIOUS EPISODES:
    Samsung Galaxy S 4 blasts off, RIP Google Reader

    Electric Imp aims to make the Internet of Things devilishly simple

    Podcast: Samsung Galaxy S 4 blasts off and RIP Google Reader

    Call-In: Galaxy S 4 predictions, Chromebook Pixel cloud storage

    Podcast: Facebook’s feedin’; Lean In’s meanin’; and everyone’s Hadoop-in

    IoT podcast: When devices can talk, will they conspire against you?

    Call in podcast: Galaxy S 4 predictions and Chromebook Pixel cloud storage

    Internet of things Podcast – Almond+’s nutty idea: Making sensor connectivity a snap

    Yahoo’s WFH Boo-Boo

    Podcast: Why the internet of things is cool and how Mobiplug is helping make it happen

    Podcast: Ballmer’s in the Dell, do tweets ruin TV? And how ISPs are not like gas pumps

    Podcast: Kabam founder on scaling globally and designing for different platforms

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  • Report: Amazon To Build $600M Private Cloud For CIA

    capital-clouds

    According to a report in Federal Computer Week (FCW), the CIA has agreed to a cloud computing contract with Amazon Web Services to build a private cloud infrastructure. Spread over 10 years, the $600 million deal would help the CIA keep up with technologies such as big data in a cost-effective manner not possible under previous cloud efforts.

    FCW states that neither Amazon or the CIA would confirm the existence of the contract, or comment on the matter. It was however hinted that the way the agency procures software will change, as well as how it uses big-data analytics. Amazon recently launched its Redshift data warehouse service in the cloud , starting in northern Virginia.  Amazon Web Services also lists a number of certifications and accreditations for its infrastructure, including:  FISMA, PCI DSS, ISO 27001, SOC 1/SSAE 16/ISAE 3402, and HIPAA. The AWS GovCloud is a region designed for US Government agencies, and works with a range of system integrators and independent software vendors.

    Directly supporting the Federal Cloud First strategy, the CIA would be an excellent reference case for Amazon to entice other agencies to its GovCloud service. IT decisions made by the CIA follow the Intelligence Community Information Technology Enterprise strategy, which suggests other intelligence agencies would benefit through shared information from a private cloud created in the Amazon-CIA deal. Dave Powner, director of IT management issues at the Government Accountability Office, told FCW “he was unfamiliar with the CIA-Amazon deal, but stated it would make sense – especially given spending cuts across the board at most agencies.”

    In 2011 CIA CTO Gus Hunt spoke at the AWS Gov Summit 2011 event, and listed a key technology enabler for the agency as  – “an ultra-high performance data environment that enables CIA missions to acquire, federate, and position and securely exploit huge volumes of data.”  FCW reports that last month at an event Mr. Hunt was quoted by Reuters as saying, “Think Amazon – that model really works”, regarding purchasing software services on a ‘metered’ basis.

  • The art of the spectacular and public crash and burn

    The cleantech sector has had its fare share of headline-generating crash and burn stories over the years. In 2013 alone there’s already been a couple. There was the ouster of Suntech’s former CEO and founder Shi Zhengrong in the wake of a financial scandal and the company’s subsequent bankruptcy this week. Earlier this month there was the resignation of Fisker Automotive founder and former CEO Henrik Fisker and the startup’s devaluation and attempts to sell to Chinese buyers.

    Late last year there was the ouster of Better Place founder and former CEO Shai Agassi as Better Place struggled to sell cars in Israeli, saddled with losses. And no one can forget the posterchild of failing big — Solyndra — as the company’s name was drilled into American minds through the presidential campaign last year after going bankrupt in 2011, and taking taxpayer dollars down with it.

    Solyndra's Factory

    Solyndra’s Factory

    As I’ve been thinking about these types of companies — that take a lot of investor money and a lot of media attention and for whatever reason flameout on an international stage — I’ve been trying to think about what characteristics these high profile failures have in common. There was a book written a few years on the habits of unsuccessful executives, which is telling. But these “big failure” stories aren’t just about not succeeding, they’re also about failing under a bright media spotlight, often times going from beloved to beleagured at a rapid clip, and along the way over promising across many levels and often times losing a lot of people’s money.

    To note, Better Place and Fisker haven’t gone bankrupt, so there could be a slim chance they could succeed in some way down the road. Better Place could suddenly grow its customers; Fisker could launch a second car that becomes wildly popular. But let’s face it, these turnarounds aren’t likely. So while we’re waiting to see how they end up, these are our musings on four ways to fail as big as possible:

    1). Overhyping the company or tech from the beginning: The big public fail wouldn’t be so big or so public if there wasn’t excessive media attention shining a spot light on the firm. For cleantech companies usually these proclamations are about changing the world, and making it a — pun intended — better place. It’s pretty hard to live up to the goal of fundamentally changing the world.

    But tech companies across sectors do this, too. Most tech and business journalists have been to the overhyped startup launch, where you watch the spectacle and wonder what the ratio of launch cost to time on this earth will end up being.

    Color Labs CEO Bill Nguyen and Verizon promo

    The overhype can come from not just the media, but from investors and the community, too. Solyndra, Better Place and Fisker attracted a lot of reputable investors that aggressively courted the companies and gave them really high valuations. Outside of cleantech, app maker Color had all the makings of overhype as did Airtime.

    2). The CEO ego: Sydney Finkelstein writes in his book:

    “Instead of treating companies as enterprises that they needed to nurture, failed leaders treated them as extensions of themselves. And with that, a “private empire” mentality took hold. CEOs who possess this outlook often use their companies to carry out personal ambitions.”

    We all know this type of CEO. Better Place, Fisker and Solyndra all seem to fall into this category. The CEO’s personal mission is intertwined with the company’s goals, and can even blind them (see my article on the problems with righteous investing).

    Fail

    Finkelstein also highlights how failed CEOs sometimes ruthlessly eliminate anyone who isn’t completely behind them due to their ego. I’ve heard that one specifically about Better Place (and some more successful companies, too, come to think of it). The problem with that approach is that often times it removes healthy criticism and also shows how leaders aren’t open to listening to dissenting opinions. Even if a company has the best idea, the execution can easily fail if there’s no constructive discussion of the best ways to proceed.

    Finally, Finkelstein writes that failed CEOs “are consummate spokespersons, obsessed with the company image,” but with leadership skills that can become shallow and ineffective.” He adds, “Instead of actually accomplishing things, they often settle for the appearance of accomplishing things.”

    On the flip side, there’s always some element of ego in almost all CEOs of aggressive and game changing companies. But it’s when these traits overwhelm making solid business decisions that the companies get in trouble.

    Workers inspecting panels in Solyndra's factory in April

    Workers inspecting panels in Solyndra’s factory in April

    3). Lacking transparency, until it all comes out: Whether it’s full blown financial malfeasance, or just mishandling of funds, not being transparent about finances are the fastest way to contribute to a high-profile demise. Suntech Power had its own financial scandal and the company got in trouble with a fund it controlled that financed solar power plant development in Europe.

    Solyndra was never found to have used political ties to get its loan, but it seemed to be less than upfront to the media, to state and the federal government, and to its employees, about its high costs and looming losses. 1,100 of Solyndra’s employees came into work one morning in August 2011 and were laid off that day.

    4). Raise and lose a lot of money: It might sound obvious, but companies ultimately fail spectacularly because they raise a lot of investors money, and then lose the lot of those funds. Companies that lose several hundred thousands dollars aren’t going to be touted as a “big fail.” Small failures make up the majority of business in Silicon Valley. The big fails are hundreds of millions, if not a billion, dollars. Solyndra raised almost a billion, Fisker raised over a billion, Better Place had raised $850 million.

    These types of losses have happened throughout all bubbles and busts and particularly for infrastructure companies, like the broadband buildout of the 90s, or the thin film solar investment cycle of recent years. Venture capital firms can survive being involved in maybe one of these in a fund, but not many.

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