Author: Erica Ogg

  • Google lets iOS apps direct users to Chrome instead of Safari

    Google is not only routing iOS users from its Gmail app to its own apps, such as YouTube, Chrome and Google Maps apps, it’s now helping other third-party iOS developers send their users to Google apps too. On Tuesday the company announced a way to integrate Chrome with their iOS apps; another way of saying Google is helping other developers not use Apple’s default Safari mobile browser.

    From the official Chrome team blog:

    With Chrome’s OpenInChromeController class with x-callback, users can open a web page in Chrome and then return to your app with just one tap.

    So not only can developers opt to have their links in those apps open in Chrome, they get a nice back button that is labeled with their app’s name.

    It’s good for developers to have options. And Google — Apple’s biggest competitor — has been able to build apps that can easily replace some of the iPhone’s core services; it’s something the company has been slowly rolling out ever since Apple decided it no longer wanted to rely on Google for some of its most important default apps, such as YouTube and Google Maps, for example — last year.

    Apple doesn’t allow users to set alternate browsers as the default in iOS. But now Google is creating ways for developers to pick its browser for users. It will be interesting to see how Apple responds or how long it allows this to go on.

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  • If Apple decides to make a television, Foxconn will be ready to build it

    The biggest and most important client of Taiwanese manufacturing giant Foxconn is Apple, and its ability to manufacture the iPhone and iPad has made it indispensable to the California company. As Apple’s fortunes have risen, so have Foxconn’s. But according to the New York Times, as Apple’s growth has slowed a bit, Foxconn has begun planning for a future “far, far beyond Apple.”

    Time for Apple investors to panic? Not quite.

    Foxconn, the story says, “wants to reduce its reliance on Apple. Its new strategy is a shift away from making products that other companies design, and toward developing products of its own, with an especially aggressive push into designing and manufacturing large, flat-screen televisions.” The idea is that Foxconn would be its own brand, not just the maker of products behind others’ brands. To do that, it’s invested in Sharp’s flat panel display factory and partnered with RadioShack (in China) and Vizio to sell its TVs.

    But reading further, it becomes clear that it’s not quite that Foxconn is looking for ways to reduce its dependence on Apple; it’s really looking for ways to rely less on the iPhone.

    The analysts quoted in the story believe that what Foxconn is up to by improving its ability to manufacture TVs quickly and cheaply is anticipating a move Apple may make. From the article:

    Analysts say Mr. Gou’s efforts to buy an LCD factory and vertically integrate his television manufacturing represent anticipation that orders for an Apple television product will come his way.

    In other words, Foxconn wants to produce the long-rumored Apple TV.  That’s not a bad idea either: one day Apple is going to have to move past the iPhone too, or at least augment its hardware lineup in other ways.  That may include wearable computing devices, a TV or something else entirely. Either way, Foxconn wants to be ready for whatever that next move is.

    So Foxconn doesn’t actually appear to be looking to extricate itself from Apple; rather it’s looking to extend its relationship with the company further into the future.

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  • Google keeps fighting for the heart of the iPhone with new Gmail update

    A tiny tweak to Google’s Gmail app for iOS takes it another step closer to building a layer of Google services on top of Apple’s iPhone. With the latest update, users can choose to set Gmail default links to open in YouTube, Chrome or Google Maps, as appropriate.

    That’s instead of Apple’s default solution, which would be to link to YouTube on the web, Safari and Apple Maps, respectively.

    It should come as welcome news to heavy users of Google services or those who simply want to be able to pick what apps to connect to on their phone. It’s also, as CNET noted, a sort of “end run” around Apple’s services. Even as Apple has decoupled its iPhone partnership with Google for everything except search — removing YouTube and Google Maps as default iOS apps in the second half of 2012 — the web company has still found a way to reach its users who have iPhones and iPads through Apple’s regulated App Store.

    The Gmail update comes a week after the introduction of Google Now for iOS as part of the Google Search app. That service also takes advantage of Google services users’ activity across a variety of Google apps, including those used in iOS.

    Google isn’t alone among Apple’s competitors who have aspirations of this kind: Amazon and Facebook have also been able to build a series of apps that can act as replacements for Apple’s core iOS services, from music and videos to making phone calls and texting.

    Apple certainly benefits by being able to offer the most popular services and apps on its platform, but at some point it must be concerning for Apple that the most basic services of its flagship device are being bypassed by superior apps coming from its fiercest competitors.

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  • Recruiting new iPhone carriers may be harder than adding individual users

    Much of the discussion about whether Apple needs a lower-priced iPhone has revolved around the customer, who may or may not be able to afford a device that can be outrageously expensive in some developing countries. But price-sensitive consumers may not be the most important factor to consider in the device’s potential for growth. The mobile operators who have to buy the iPhones initially and then figure out how to sell them are becoming harder to convince, Bloomberg points out in a recent report.

    There are millions of people worldwide who are poised to buy their first smartphone over the next few years, CEO Tim Cook is fond of pointing out in discussions of the iPhone’s growth potential. But those people need a carrier too. And as Bloomberg notes, the number of carriers amenable to Apple’s terms for selling the iPhone is a shrinking number: there are 240 carriers that sell the iPhone today; only a handful more than when the iPhone 4S was introduced in fall 2011.

    Bloomberg says there are 2.8 billion customers Apple is missing out on because of its current carrier policies.

    The most often cited holdouts are China Mobile and NTT DoCoMo, two of the biggest carriers in Asia. China Mobile has technical issues, but both have also said in the past that the subsidies they’d need to provide to make the iPhone affordable for enough customers is too much.

    And those concerns are in addition to the requirement that carriers buy a certain number of iPhones up front, which puts them under intense pressure to be able to subsidize and sell $600 to $800 phones. We’ve seen some carriers already having trouble with this, such as prepaid provider Leap Wireless and Telefonica Czech.

    So rather than wondering if Apple can make a lower-priced iPhone that still has the consumer appeal of a high-quality device worthy of Apple’s brand name, a more pressing question is whether Apple can build an iPhone with the same cachet and price it at a way that international operators won’t find too risky.

    Looking ahead to the release of the next generation of the iPhone, Apple will need to respond to this in some way. The “innovation” Apple’s recent critics say they are missing from the company may come in the form of business deals that open up bigger markets in addition to new whiz-bang hardware features.

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  • iPhone remains top US smartphone, while iOS gains a bit of ground on Android

    Apple’s worldwide iPhone’s sales may be may have slowed during the last quarter from its formerly rapid pace, but in the U.S. the device still picked up market share against competition that remained mostly static, according to ComScore’s MobiLens survey published Friday.

    ComScore found Apple’s share of the smartphone market, already tops in the U.S., grew from 36.3 percent to 39 percent between December and March. In second place was Samsung, which stayed about the same during the quarter, rising a smidge from 21 percent to 21.7 percent. Meanwhile, the rest of the top five smartphone makers didn’t fare as well:

    Comscore March 2013 US

    There were 136.7 million people who owned smartphones in the U.S. — 58 percent of all mobile subscribers — and Apple and Samsung’s dominance of that market continues mostly unchallenged. Together they now own 91 percent of smartphone users as HTC, Google-owned Motorola, and LG lost share, ComScore’s survey says.

    On the smartphone software front, Apple’s iOS remained No. 2 behind Android, but made modest gains. iOS picked up about 2.7 perent share to reach 39 percent of all smartphones, while Android dipped a bit from 53.4 percent to 52 percent.

    In other words, the U.S. smartphone story didn’t change too much in the first quarter of 2013: Android is still used by more than half of all smartphones and the iPhone is still by far the most popular smartphone in the U.S. The momentum, which was nominally in Apple’s favor last quarter, may shift a bit when we look at this survey three months from now though. Several flagship Android phones will start selling in larger quantities during that time, including the Samsung Galaxy S and the HTC One.

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  • Apple devices coming to regional carrier U.S. Cellular this year

    Apple’s mobile footprint in the U.S. is about to expand again. On Friday, regional carrier U.S. Cellular announced it will begin offering “Apple products” before the end of 2013. The carrier made the announcement with the publication of its first quarter earnings results. “Apple products” will obviously include the iPhone, but it could mean U.S. Cellular will offer LTE service for iPads as well.

    From the earnings release:

    “We have a number of strategies in progress to increase loyalty and attract more customers, including our announcement today that we will begin offering Apple products later this year. By further strengthening our device portfolio, we’ll give consumers another great reason to switch to U.S. Cellular, and enable our existing customers to choose from an even wider variety of iconic smartphones, and enjoy the outstanding U.S. Cellular customer experiences they deserve.”

    This is not a case of Apple finally bestowing the iPhone on the carrier. It’s the opposite: Apple has made a smartphone that U.S. Cellular wanted to sell. You may remember the CEO of the carrier’s parent company, TDS, saying in late 2011 that he’d offer the iPhone when Apple made a more “cutting edge” phone — in other words, he was waiting for LTE.

    LTE is a big priority for the carrier: U.S. Cellular said Friday it will bring LTE to 87 percent of its existing customers this year. But smartphones in general are where it can improve. Currently, less than half — about 43 percent — of its subscribers have a smartphone. That means there’s plenty of built-in demand for customers looking to upgrade to one for the first time.

    U.S. Cellular customers may certainly go for the iPhone 5, which is Apple’s LTE phone, but the cheaper iPhone 4 and iPhone 4S have been proving especially attractive to late smartphone adopters.

     

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  • Why your favorite iOS apps may look different six months from now

    If Apple is “de-glitzing” iOS to make way for a flatter look with fewer real-life textures later this year, as has been reported, it’s likely to inspire a App Store-wide re-evaluation of what makes an app look good. After Apple shows off a new-look iOS at WWDC, it’s a good bet third-party app makers are going to want to make sure their apps look more in tune with the new overall look and feel of the operating system.

    Since the beginning, Apple has set the bar for good design, which is reflected in the majority of what you find in its iOS App Store. But as the iOS platform has aged, new design trends have emerged. The faux-leather texture on the Contacts app, or the wooden bookshelves on iBooks and Newsstand were welcoming and familiar six years ago. But like smartphones, they are no longer new. And as a design philosophy, the overly textured look that incorporates real-world objects is becoming less necessary in a world where mobile computers are more familiar than ever.

    That’s why we’ve already seen some of the best and most adventurous third-party designers on Apple’s platform already embracing new design techniques on their own, incorporating flatter design elements as seen in places like Microsoft’s Metro design for Windows UI and elsewhere.

    But if Apple embraces a new look that’s flatter and tones down the stylized textures, more will probably follow what we’ve seen in Letterpress, Clear, Embark and others: apps with a flatter look that still incorporate what we’ve come to understand as the standard iOS user experience.

    Good design practice

    Major design tweaks will ripple out into custom-designed apps, Phill Ryu, co-founder of mobile design shop Impending and a designer behind Clear, told me.

    “Apps with custom UI benefit from, and in a way rely on, incorporating design features from the OS that its users would already be familiar with, as stepping stones to guide them through a new unexplored experience,” he said. “The stepping stones may need to be swapped out or tweaked if iOS 7 changes significantly.”

    Michael Simmons of Flexibits, maker of Mac and iOS app Fantastical, pointed out that the most important aspect of app design isn’t following trends, it’s that they’re easily understandable to users.

    “The point of native apps is the user is familiar with that — give them an app with that same user interface so they don’t have to learn something new,” he said.

    “If Apple changes the user interface … we would have to adapt at some point to make our app more OS-like. We have a red header [in Fantastical, which stands out from Apple’s usual neutral blue] but we still use standard [iOS] controls,” Simmons said. “It still fits into the ecosystem. And that’s the key: you do want to follow what Apple’s doing because you want your experience to be as close to the native experience as possible.”

    Still, if there are changes to iOS 7, he isn’t anticipating them to be so startingly different that it will require app makers to retrain iPhone and iPad users.

    “Apple doesn’t make drastic changes — they evolve,” Simmons points out. “It’s never been Apple’s thing to make a massive change.”

    A good bet as to the kinds of changes we’ll see? Apple’s own Podcasts app. The recent redesign didn’t alter the overall user experience, but they did nix the old-school reel-to-reel tapedeck. It still kept the basic functionality, but freshened up the look and feel with less gimmicky elements.

    Design philosophy is just one aspect of the changes afoot at Apple. The competitive field in mobile is vastly different than it was when Steve Jobs first introduced the iPhone and iOS. As we’ve seen already, the company no longer can market the iPhone the same way it used to six years ago or even two years ago, so it’s adapting with new tactics to match a more realistic understanding of that market. The same is true for mobile OSes: a redesigned iOS 7 would be another example of how the company is looking toward the future by breaking with the past. The key will be to help third-party app makers and their users navigate these changes as painlessly as possible.

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  • iPad is top selling tablet, but Android now most common tablet OS, says IDC

    More tablets were shipped during January and March this year than the entire first half of 2012: 49.2 million units during the three-month period, according to IDC. The analyst firm’s Worldwide Quarterly Tablet Tracker was published Wednesday and it shows that tablets continue grow at a rapid clip. Every major tablet maker saw large gains in shipments during the first quarter — and one of the notable results of that is that Apple’s overall share of the tablet market is decreasing.

    Apple is still the world’s largest tablet seller; it shipped 19.5 million in the last quarter, up from 11.8 million the same quarter a year ago, according to IDC and its own numbers released earlier this month. That’s an increase of 64 percent. Its No. 1 mobile competitor, Samsung, saw its shipments grow even faster, from 2.3 million tablets a year ago to 8.8 million in the latest quarter. Rounding out the Top 5, Asus and Amazon also more than doubled their tablet shipments from a year ago. Microsoft, which did not start selling tablets until October 2012, shipped 900,000 Surface units between January and March.

    The overall growth in tablets means Android is now the most popular mobile OS in tablets shipped during the quarter; a year ago it was on 8 million of tablets shipped worldwide, compared to the 11.8 million iPads. This past quarter saw Android shipped on 27.8 million tablets that were shipped and 19.5 million iPads and iPad minis.

    All this does not mean doom and gloom for the iPad. Apple’s tablet sales continue at a rapid clip, increasing every quarter – faster than the iPhone right now. And while its overall share of tablet shipments may be slipping, it’s still selling more than double the number of tablets each quarter as its closest competitor, Samsung (see chart below).

    IDC tablet tracker q1 2013

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  • With MetroPCS, T-Mobile could help Apple reach 9 million new potential iPhone buyers

    One of the side benefits of the completion of T-Mobile’s merger today, at least for customers of MetroPCS, is that they will eventually be able to use an iPhone on their current carrier. The all-new T-Mobile hasn’t said when that will be. But there’s also an interesting benefit for Apple when this does happen: the iPhone maker may edge further into the lower-cost smartphone category.

    MetroPCS’s current customers can choose from a variety of feature phones or inexpensive Android-powered smartphones: there’s just one flagship Android device offered, the Samsung Galaxy S III. The vast majority of the devices cost around $99. If MetroPCS subscribers have been waiting for an opportunity to switch to an iPhone, it’s probably less likely they’ll be going for a $200 to $300 iPhone. But the free-on-contract iPhone 4 or $99-with-contract iPhone 4S could be more appealing than their current options.

    This also represents a chance for MetroPCS to convince feature-phone owners to upgrade too. And the trend among late-stage smartphone adopters is that they, in general, go for lower-cost devices.

    A recent survey of iPhone buyers in the U.S. by CIRP showed while the iPhone 5 represented a little over half of all new iPhones purchased, that is a historically low number: never has an Apple device that’s been available for just over one fiscal quarter seen such slow demand. The iPhone 4 and iPhone 4S, either free on contract or $99 with a contract, are more popular than legacy iPhones have ever been.

    T-Mobile says that by joining with MetroPCS, it’s bringing 9 million new customers — and potential new iPhone activations — with it. That might seem small when compared to what T-Mobile already has (a little over 30 million customers) and to what could happen if Apple hooked up with China Mobile. But at this point, Apple needs to expand its footprint anywhere it can. Whether that’s among luxury-brand hungry customers in Tokyo, Shanghai or Moscow who shell out for an iPhone 5, or among smartphone hold-outs who just want a free or very cheap phone, Apple is going to take it.

    Last week, Apple CEO Tim Cook used the example of first-time iPhone buyers in China to explain why he’s OK with this scenario: ”China has an unusually large number of potential first-time smartphone buyers and that’s not lost on us. We’ve seen a significant interest in iPhone 4 there and have recently made it even more affordable to make it even more attractive to those first-time buyers. We’re hopeful that helps iPhone sales in the future.”

    It’s true that trading iPhone 5 sales for the iPhone 4 or 4S could mean lower profits in the end for Apple. But being able to sell smartphones to people who otherwise wouldn’t have purchased an iPhone (either for a feature phone or a cheaper Android device) is not a bad fallback.

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  • Major changes to iOS 7 coming — what will it mean for OS X 10.9?

    Jony Ive’s effort to overhaul the design of the next version of iOS — which is said to include fewer real-life textures throughout, along with new email and calendar apps — may be more than the iOS team can handle on its own. According to Bloomberg’s account, Apple’s rush to finish iOS 7 for a September launch has meant bringing in members from the Mac software group.

    Ive is said to be making the first major design changes to iOS since its introduction in 2007. 9to5Mac reported earlier that the next version will have “very, very flat” design, which means more like Microsoft’s Windows Metro UI than Apple’s current preference for more realistic representations of objects, with 3D, shadowing and textured effects.

    As part of his new duties, Bloomberg says Ive is looking over everything, including some of the software’s core applications — Mail and Calendar — as well as “methodically reviewing new designs.”

    Designers and developers on Apple’s platform have begun to move ahead with flatter designs of their own over the past year, in some cases making iOS’s preference for overly stylized apps look more dated. And competitors large and small, from Google and Facebook, down to tiny two-person development shops, have innovated on the most basic apps of the iPhone and iPad. So it’s really no surprise that Apple feels the need to rethink its design approach in 2013.

    But all this has meant Mac team members have “been roped in to help the mobile software group finish the job,” Bloomberg reports.

    It’s not clear what will this mean for the next version of OS X: it is also expected to at least be introduced at WWDC along with iOS 7, and if it follows the pattern of the last few years, it would be on track for a mid-to-late summer launch. The last time Apple had to bring Mac team members over to help finish a version of iOS before its introduction it resulted in a delayed introduction to OS X 10.5 Leopard — the same year the original version of iOS debuted.

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  • By 2018, tablets will be obsolete, says legacy smartphone company CEO

    Blackberry’s CEO is back giving more awesomely quote-worthy statements to the press as his company tries to make itself relevant once again in mobile computing. This week Thorsten Heins made waves by opining on the limited future of one of tech’s strongest growing device categories: tablets.

    He told Bloomberg:

    “In five years I don’t think there’ll be a reason to have a tablet anymore,” Heins said in an interview yesterday at the Milken Institute conference in Los Angeles. “Maybe a big screen in your workspace, but not a tablet as such. Tablets themselves are not a good business model.”

    BlackBerry CEO Thorsten Heins

    BlackBerry CEO Thorsten Heins

    Heins’ comments have been mocked mostly for his eye-popping five-year prediction and because of the fresh memories of BlackBerry’s utter flop in the tablet market: the Playbook. But, really, it’s not totally impossible that something much more compelling than tablets may emerge before 2018 that will make iPads or Galaxy tablets unnecessary — that’s just the nature of tech. After all, BlackBerry executives know all too well how quickly an established market can change after watching the iPhone and Android decimate its smartphone  business over the last several years.

    But, as a factual, across-the-board statement, the notion that “tablets aren’t a good business model” is problematic. There’s at least one company that might argue with him since it’s been doing pretty well in part thanks to its decision to start making tablets in January 2010. Samsung, for its part, seems pretty happy with its decision to get into that business too. Gartner expects the worldwide tablet business to grow from 197 million units this year to 467 million units by 2017.

    You know who’s not having a great time in the tablet market? Companies that were late to the game. Like Motorola. And Dell. Don’t forget HP’s Palm debacle.

    And, yes, BlackBerry. The BlackBerry Playbook arrived a year after the iPad, but the software was missing huge, important things, like native email and calendaring. The tablet flopped, and the company wrote off a large amount of unsold devices.

    The Bloomberg article reminds us that Heins has previously said he’ll make another Playbook if he can make it profitably. That statement is more in touch with reality: it’s possible that BlackBerry can’t make a tablet that is measurably better than what’s already on the market and do it at a profit. It’s hard to compete with Apple and Samsung at this point, given their strong mobile computing brands and deep supply chains.

    Heins seems to be implying that smartphones will be more central to the computing experience, as Matt Rosoff argues here at CITEWorld. That’s certainly plausible, but the idea that BlackBerry will be the one to figure this out is harder to believe.

    In any event, Heins’ biggest priority right now is promoting his latest smartphones and the new BlackBerry 10 operating system. The success or failure of those products, as opposed to the future of tablets, will determine if his company is around in five years.

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  • Apple looking for deeper iOS integration into cars

    Apple doesn’t just want the iPhone to be along for the ride via its already announced Siri Eyes Free feature: Apple wants parts of iOS to be in your car. That’s according to a new report from 9to5Mac, which says Apple is working with car manufacturers on updated in-car hardware for the iPhone and methods of displaying Apple Maps on the car’s dashboard.

    Reports 9to5Mac:

    According to people familiar with the plans, Apple is working with car makers on updated versions of car center consoles that could attach to iOS devices like the iPhone. Specifically, an iPhone could be plugged into a car and an optimized, redesigned version of Apple Maps will appear on the car’s built-in display instead of a proprietary GPS system found in many cars.

    The Maps app on the dashboard — mirrored from the phone’s display — would then be controlled via voice with Siri, according to the report.

    That Apple has bigger plans for the car beyond a hands-free assistant app is not surprising. The car will be an integral part of consumers’ connected, digital lives and Apple can’t sit that one out.

    But the report is vague about how far along the company is with these plans. It mentions that the capability is based on iOS 7 — which is expected to be introduced at WWDC in June — but that “a public release could be potentially be far off.”

    Considering how slow it’s been going for the Eyes Free feature, it could be a while for even fuller integration. It was at WWDC 2012, last June, that Apple announced that Audi, BMW, Chrysler, Honda, General Motors, Jaguar, Land Rover, Mercedes and Toyota were on board for Siri Eyes Free. To date, only General Motors has implemented the feature (two Chevy models) while Honda and Mercedes have announced plans.

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  • Intel, Samsung, Telefonica endorse anticipatory computing, invest in Expect Labs

    Expect Labs’ mission to do away with the search box and put our computers to work for us just got three big votes of confidence: Intel, Samsung and Telefonica have invested, the company plans to announce on Tuesday.

    The 12-person San Francisco startup, headed by CEO Tim Tuttle, already had $2.4 million in hand from investors like Google, Greylock Partners, Bessemer Ventures and others. Tuttle refused to give the total value of the trio’s new investment except to say it exceeds all previous funding.

    The backing of leading companies from the consumer device, semiconductors and telecommunications worlds is a significant endorsement of the company’s vision.

    “We’re still a small company, but we have the backers and team to make a serious run at solving a very hard problem,” Tuttle said in a phone interview. “Which is, how do we get computing devices and applications to understand everything we say and find stuff before we need to search for it?”

    That vision — which is shared with others working in predictive computing — is that our computers should push information to us, instead of us having to constantly ask. Expect Labs’ videoconferencing iPad app, MindMeld, is a basic example of what it’s working on: as a conversation is taking place, the contents of it are being analyzed and relevant information pops up in response to what’s being said.

    Expect Labs’ three new investors seem to be positioning themselves for the future of computing that’s defined by natural interfaces: touch, gesture and voice. Samsung is one of the biggest consumer electronics makers in the world and will probably want to be able to offer natural interfaces with its TV and mobile devices one day; Intel makes sensors that will pick up inputs like voice; and Telefonica could theoretically use something like what Expect Labs is offering and turn computers listening to phone calls into an additional service for individuals and businesses.

    Expect Labs’ partnership deal with Nuance Communications, signed last year, will continue, Tuttle said.

    With the fresh round of capital, Tuttle says he plans to grow his team with experts in machine learning and language analysis, and scale up the company’s current infrastructure.

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  • Siri, watch out: personalized search service Google Now is coming to iOS

    Google already has some really compelling apps that are meant to replace core services on the iPhone: apps like Gmail, Drive, Google Maps, Chrome, Capture and others. Now with an update to the Google Search app for iOS, the company has effectively trained its sights on Siri by adding Google Now to iOS.

    Google Now iOSGoogle Now has been an integrated feature of Android 4.1 since June 2012, but starting Monday, it will, for the first time, be available on the iOS platform. (And no, Google did not have any problem getting the app approved, company representatives said.) The service, which draws on a wealth of user information in Google’s mobile apps and desktop services, aims to give users relevant answers to questions before they’ve even asked them. That information pops up on a “card” on the screen.

    For example: if you’ve entered your work address, every morning when you get up Google Now will check the traffic; if it’s going to be a slow commute, the card will pop up in the Google Search app alerting the user to leave earlier than usual for work.

    Users can choose what kinds of cards they want to receive. If you want to receive notifications about package deliveries, flight delays, football scores or sightseeing suggestions, that can be set in preferences. Google Now will know when you get, for example, a FedEx delivery notification in your Gmail, and it can alert you to that. Or, it can know when you have an upcoming flight, also based on airline confirmation emails as well.

    Using Google Now is equivalent to the “signed-in” experience of using Google services in the browser: it can share information across other Google services to help you and give you information it thinks you want. If that creeps you out — if you don’t want Google knowing where you work or where you’re going on your next trip — you can turn any of those services off. Google Now will still work, it just won’t be as “rich” of an experience, Tamar Yehoshua, director of product management at Google, told me.

    There are lots of small differences — and one big, major difference — between Google Search with Google Now on iOS and Siri. Both are described by their creators as the mobile, digital equivalents of “personal assistants,” but Siri is the kind that you have to keep asking to complete tasks. Google Now is the assistant that, when given access to a lot of your crucial personal information, can preemptively do things for you before you ask.

    Google said a version of Google Now for iOS is one of its most requested features. And based on the praise the Android version has received over the last few months, it’s very likely to be a big hit for Google.

    For Apple, this brings the benefit of offering a useful and popular service through its App Store. But, looked at another way, this is yet another way that its main rival in the mobile world is able to deepen its relationship with its own customers on Apple’s platform. And that’s got to be more than a little bit concerning to the folks in Cupertino as the two companies do battle for the future of mobile technology.

    Still, Siri does maintain a nice home-field advantage: it’s actually built into the iPhone’s operating system and can be accessed with a quick long press of the home button. Google Now, for all of its features, still has to be searched for or accessed through push notifications just like any other app.

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  • iTunes turns 10. What’s in store for the next decade?

    One of the first stories I wrote for my college journalism class involved me interviewing people on campus about whether they’d ever even possibly consider paying for music with this — at the time — brand new iTunes service. The story isn’t online, but I recall that most interview subjects laughed, curled up their noses in disgust or said something along the lines of, “Pay 99 cents for a song I can get from free from Napster? Uh, no.”

    Ten years later, paying for music — whether through downloads or subscription access — is by now a long-established practice. It’s sort of hard to believe it’s been a decade since iTunes launched, but it’s true: Sunday is the 10th birthday of Apple’s download service that seismically restructured the music industry and how we think of buying and owning music. iTunes’ effect on digital entertainment is a well-worn story, of course. But the occasion of iTunes’ 10-year anniversary is a good one to recall how far it’s come — and how the competition for digital music is fiercer than ever.

    Here’s a look at iTunes through the years and how it stacks up today to its chief rivals in music: Google,, Amazon and Spotify.

    iTunes 10 years timeline v2

    iTunes is about much more than music today: It’s about mobile apps, movies, TV shows, ebooks, podcasts and even education. And over the years, Apple’s added more cloud services for customers to access their entertainment remotely. It’s not uncommon to hear people complain that the desktop version of the software is unwieldy (though I’ve found it to be fine for my needs).  iTunes is a huge download and has many moving parts because so many services are tacked onto it. The common refrain is for Apple to unbundle the desktop software, separating the App Store app from Music and Videos apps, like the way it’s handled within iOS. That, of course, would be a major philosophical change and one that Apple would not confront lightly.

    But more than the software itself, it’s music that likely is going to determine what happens to iTunes.

    While Apple still has the advantage in overall song titles, as the graph above shows, its competitors have been innovating on ways to offer their comparatively smaller catalog of songs. The pay-for-high-quality download service was innovative a decade ago, but now Apple is the one that will be forced to make some changes in order to keep its lead: subscription music services and web-based streaming are the future, and Apple knows it. And that’s why the company is looking to offer a streaming, web-based music service – dubbed by the press “iRadio.”

    As a recent NPD study showed, ownership of music is still important to people. But streaming music discovery services encourage people to find and buy more music, and Apple needs to be a part of that.

    iTunes is an important piece of tech history. But as attitudes about music ownership change, iTunes’ next 10 years will likely be more challenging than its last.

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  • WWDC sold out in minutes — but ticket-less developers can follow along at home

    If you didn’t have your finger hovering over the “purchase” button for WWDC tickets right at 10 a.m. PT this morning, you probably don’t have a ticket. The tickets to Apple’s annual developers conference in San Francisco sold out in less than five minutes. It’s the fastest the tickets have sold out yet.

    The conference runs from June 10 through June 14 this year and the tickets for attendees were not cheap: $1,599. But if you couldn’t afford the tickets or weren’t quick enough, Apple is making the conference a bit more accessible this year.

    Instead of waiting weeks after the conference is over, Apple says it will be posting the training session videos online as the conference is going on.

    However, as usual, they will be only accessible by registered iOS and Mac developers.

    This year Apple says it will let developers start playing around with the next version of iOS and OS X.

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  • Survey: Amazon app developers not big fans of Kindle hardware

    Despite lagging far behind the iOS App Store and Google Play, the growing Amazon Appstore is beginning to be taken seriously by mobile app developers, right as it gears up for a wider international rollout, according to app analytics company AppAnnie.

    Out of 1,500 mobile app developers surveyed, 22.5 percent are publishing for Amazon devices, according to AppAnnie’s inaugural Amazon app developer index published on Thursday. That’s tiny compared to its larger mobile rivals, but the big finding had to do with developers’ motivations: the Amazon Appstore is becoming an important outlet for developers, but not because they’re impressed with the company’s new hardware devices. Rather, AppAnnie found that the No. 1 thing driving developers to Amazon’s store is simple convenience: 52 percent said they already build Android apps, so it’s easy to port them over for Amazon’s store.

    The other reasons they gave show Amazon still has a ways to go in convincing more developers that it’s an important and necessary outlet for their work. Among those already publishing on the platform only 24 percent said they did so because they “believe Amazon Appstore market share will grow,” and a meager 7 percent said they “believe the Kindle Fire will be a leading device.”

    Some other interesting stats AppAnnie found:

    • 56 percent of Amazon Appstore publishers focus on games
    • Half say games are the leading revenue driver for them

    AppAnnie sees big things for the store. There are already 75,000 apps on it and 19,000 developers signed up — which pales in comparison to 850,000 iOS app and 800,000 Google Play apps available — but the Appstore hasn’t been widely accessible outside the U.S. However that’s changing soon: Amazon announced last week it would be opening the Appstore to 200 countries over the next few months, including Australia, Brazil, Canada, Mexico, India, South Africa and South Korea.

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  • iOS users, meet Drippler, a personalized how-to manual for your iPhone

    Drippler, a free app arriving on iOS Thursday, is a great example of one of the things our mobile devices are increasingly getting better at: doing things for us automatically through personalization. Just by detecting your phone model, your carrier, the operating system you’re running, and finding out a few of your preferences, the Drippler app will curate content for you into a kind of digital how-to manual for your iPhone. Besides suggesting software updates and personalized tech advice related your phone, or a new service from your carrier, it can also send you recommendations for iPhone apps and accessories you might like.

    Device Analysis - Drippler iOSThe app has a customized, scrollable feed of the latest news stories that are relevant to your device. If you click on a story, say a review of Twitter’s new iOS Music app, Drippler inserts a link to the app at the bottom of the screen. If you click install, it leads you right to the App Store.

    The items that appear in your Drippler feed are crowdsourced — if other users similar to you like the stories, they’ll appear in your feed. As you click on items, download apps or “like” content, Drippler’s algorithm will get better at determining what is and is not interesting to you. If you’d rather not have to scroll through the Drippler feed every day, you can opt to receive “daily drips,” which are personalized items that arrive via a push notification once a day.

    Android first

    Drippler is one of those rarities: an app that started out and gained its popularity on Android before landing on the iOS platform; in the last year it’s racked up 5 million downloads in the Google Play store. CEO Matan Talmi told me last week that route was necessary because of his core audience. “We started on Android because [the app] is device-specific, and there are more Android devices” in his company’s home country of Israel. “But now we have to be on iOS,” he said.

    The goal is “to make the iPhone better for mainstream users,” Talmi said. In that case, his timing isn’t bad. Apple has entered a new era of the iPhone — one where more than ever it’s putting older, discounted iPhone models in the hands of customers who’ve never owned a smartphone before. It’s these kinds of customers — the opposite of early adopters — that may benefit the most from a personalized service like Drippler.

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  • The Mac didn’t do as bad as the PC last quarter, but it’s stopped growing

    If you’re looking for positive news in the world of desktops and laptops, the story of the Mac is about as good as it gets — and even that story is not that great. For the second straight quarter, Apple, which has regularly reported industry-beating growth rates over the past few years, again saw its Mac sales stall.

    Apple said it sold 3.95 million Macs during its second fiscal quarter, which is ever-so-slightly below the 4.01 million it sold a year ago. That followed its fiscal first quarter sales of 4.1 million Macs, which were down 22 percent from the 5.2 million sold a year prior.

    Quarterly Mac sales

    Now, the Mac’s quarter seems fantastic when compared to the global PC industry: between January and March, IDC found that just 76.3 million PCs shipped worldwide. That’s a 14 percent decline over a year and made for the worst quarter for the PC market since IDC started counting in 1994.

    While Windows-based PC sales have been dismal for several quarters, if not years, the last two quarters have been an aberration for Apple. Before then the company had consistently seen the Mac grow faster than the broader PC market, and CEO Tim Cook has predicted for many quarters on end that PC sales were being replaced by iPad sales.

    It’s looking like this is now happening to Macs as well. Cook said of the PC industry, “it’s the largest decline I can remember” while pointing out that “at the same time we sold almost 20 million iPads.” But he admitted that the Mac is not immune.

    Still, he tried to put a positive spin on things:

    That said, I don’t think this market is dead or a bad market by any means. I think it has a lot of light to it. We’re going to continue to innovate. We think huge growth in tablets may wind up benefiting the Mac. It pushes people to think about the product they’re buying in a different manner.

    But a careful listen to other comments about the quarter’s Mac sales made by his colleague show that he probably shouldn’t sound so happy. CFO Peter Oppenheimer noted on the same earnings call that the nearly 4 million Mac sales included “strong desktop sales” but those were “offset by weaker portable sales.”

    Strong desktop sales signals that Apple has finally caught up with demand for its new iMac models —  they debuted in October, but supply chain problems meant they didn’t hit store shelves until early December — and that’s good. But desktop sales have not been a consistent relied-upon source of growth for Apple; the Mac’s growth in unit sales has come from the popularity of the MacBook. That sales of notebooks were “weaker” this quarter is potentially worrisome for the overall trajectory of the Mac over the next few quarter when iMac sales drop back to normal levels, given that desktop sales have been on the decline for years across the broader PC market.

    So while Apple is still managing to do better than most of its Windows PC brethren, it appears that, if not for problems Apple had during the holiday quarter, Mac sales during this quarter could have seen an even bigger drop in growth.

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  • Apple’s WWDC starts June 10, will showcase new versions of iOS, OS X

    Apple’s annual developers conference is set, and there will definitely be new software products on tap. On Wednesday morning the company said that its Worldwide Developers Conference will take place in San Francisco between June 10 and June 14. The main focus will be for developers learning about “the future of iOS and OS X,” according to the company’s press release.

    “Our developers have had the most prolific and profitable year ever, and we’re excited to show them the latest advances in software technologies and developer tools to help them create innovative new apps,” SVP of Worldwide Marketing Phil Schiller is quoted saying in the release. “We can’t wait to get new versions of iOS and OS X into their hands at WWDC.”

    That is a good indication that iOS 7 and OS X 10.9 will be introduced. What’s not as good a bet is that we’ll see new hardware introduced at the show: on Wednesday during Apple’s quarterly earnings call CEO Tim Cook referenced the company’s future products coming “this fall and throughout 2014.”

    Tickets go on sale Thursday at 10 a.m. PT for $1,599.

    Apple said its developers have created 850,000 apps for its iOS App Store and have been paid $9 billion since the App Store opened in 2008.

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