Category: News

  • Square gets ready to move into local commerce, challenging Yelp and Foursquare

    Square is looking to build a recommendation engine in addition to its payments system that could challenge the likes of Foursquare and Yelp as the company moves into the local recommendation space, The Verge reported Friday.

    “I think we can do something a lot better” than those other apps, Ajit Varma, Square’s director of discovery, said in the interview.

    Square card reader mobile paymentWhile Foursquare has recently confirmed its intentions to move away from check-ins and mayorships and toward local commerce, hoping to solve the problem of finding the best businesses near you — that you’ll actually like — hasn’t been completely solved. Not enough people are checking into places on Facebook yet to make the company’s service all that useful, and while Yelp is the established favorite, reading reviews there is a little like shopping on Amazon — you need to know what you’re looking for when you go in. Google’s search offerings and Google Now app have strong possibilities for local commerce, but haven’t yet captured the mobile market.

    While Square is still a relatively young company, having launched in 2010, it’s already inked a deal with Starbucks and has millions of local merchants connected to its payments service, and as we wrote, the company had a particularly strong year in 2012. It makes sense that as the company expands further and more merchants allow customers to pay through Square, it will acquire a vast amount of data about your purchasing habits — data that both Foursquare and Yelp lack.

    Square has your credit card on file, knows where you typically shop, how much you spend, and how much you tip, even, which could allow the company to make much smarter recommendations than its competitors. For instance, if I go to Starbucks every day to purchase a bagel, Square might know to recommend bagel shops to me instead of coffee shops. Or if I leave better tips at one restaurant over another, Square might be able to determine how much I really liked those two restaurants relative to each other.

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  • Friday Funny: May Flowers

    It’s Friday and time for a few laughs. Towards that end, we run our caption contest on Fridays, with cartoons drawn by Diane Alber, our favorite data center cartoonist! Please visit Diane’s website Kip and Gary for more of her data center humor.

    First, we must announce the winner of the “Into Every Life, A Little Rain Must Fall” cartoon: Congrats to reader “Dday,”who submitted, “I ‘m pinging in the rain, just pinging in the rain.”

    This week we present “May Flowers.” Diane writes, “Since last week was April showers, I thought it was only natural to have May Flowers.” Enter your caption suggestion below.

    The caption contest works like this: We provide the cartoon and you, our readers, submit the captions. We then choose finalists and the readers vote for their favorite funniest suggestion.

    The winner will receive his or her caption in a signed print by Diane.

    may-flowers-470

    For the previous cartoons on DCK, see our Humor Channel.

  • Just how polarized is the mobile industry? This chart says it all

    Mobile Phone Industry Revenue
    The mobile industry has painted a familiar picture of the past 12 quarters: the rich get richer and the poor get poorer. Benedict Evans of Enders Analysis on Thursday published what may be the best chart we have seen to date in terms of illustrating just how polarized the mobile phone industry is right now, where the top eight phone branded vendors are concerned. On one side we have Samsung and Apple, which have combined over the past three years to mop up an increasingly massive portion of mobile industry revenues. On the other side we have Nokia, HTC, LG, BlackBerry, Motorola and Sony — which all seem to be going nowhere fast. Evans’s eye-opening chart follows below.

    Continue reading…

  • May Snow: 18 Inches Dropped On Upper Midwest

    May isn’t generally known for snow storms, even up north, so when 18 inches of the cold white stuff drops on several states, it’s headline-worthy.

    People in Wisconsin and Minnesota may be rethinking their choice of state this week while battling over a foot of heavy snow. The temperatures dropped below freezing, causing downed power lines and trees and making travel difficult, if not impossible. At least one death has been reported; Wisconsin State Patrol said one man was killed and another injured when a semi truck rolled over on Interstate 94 and was struck by another truck. More than 29,000 people across both states were without power for hours, though many of those homes have had power restored.

    Because it’s such a heavy, wet snow, several homeowners and businesses have had to deal with a caved-in roof. Luckily, temperatures are expected to return to normal by Monday.

    Though the areas have likely seen snow in May before, this week is sure to set records as far as the amount goes. Minnesota’s record for daily snowfall in May is 12 inches.

  • President Obama Reaffirms the United States-Mexico Relationship

    President Barack Obama greets President Peña Nieto of Mexico at the Palacio Nacional

    President Barack Obama greets President Enrique Peña Nieto of Mexico at the Palacio Nacional, Mexico City, Mexico, May 2, 2013.

    (Official White House Photo by Pete Souza)

    On the first day of his trip to Mexico and Costa Rica, President Obama was in Mexico City for meetings and a joint press conference with President Peña Nieto.

    The two leaders, who first met in Washington, DC last November, discussed the broad range of issues that bind our nations and affect the daily lives of citizens in both countries, and renewed their commitment to a strong relationship between the United States and Mexico.

    While working together to confront urgent challenges like security, “we can’t lose sight of the larger relationship between our peoples, including the promise of Mexico’s economic progress,” President Obama said. “I believe we’ve got a historic opportunity to foster even more cooperation, more trade, more jobs on both sides of the border, and that’s the focus of my visit.”  

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  • Guidelines for Cultivating Customer Altruism

    One of the most inspiring things to come out of the horrendous recent events in Boston and West, Texas, was the outpouring of help from ordinary people. In Boston, people ran toward the blast site to help victims, or opened their doors to stranded marathon runners so they could rest, make calls if needed, and then gave them rides to wherever they needed to go. In West, firemen who had never seen such a horrific explosion walked into the flames to try and save lives — in some cases losing their own. If there are any doubts that humans have a deep instinct for helping others, such events wipe those away.

    Sometimes it seems like it takes a disaster for the media to notice this deeply human trait. But in fact, we can see it every day at food banks, volunteer tutor facilities, churches and other charitable institutions, and just plain friends helping friends and members of their communities.

    Many companies strive to tap into this natural impulse, in search of a gentler, kinder, more fulfilling — and some might say old-fashioned — way to build customer relationships and a more powerful customer experience. Think of the old community general store or bank, which gets to know customers on a personal basis and is considered a pillar in the broader community.

    That community business ideal is now increasingly possible — and available — on a much broader, even global basis and many firms are striving to make this transition. Why? Because it creates deeper emotional connections with customers, who are not only open, but eager to create new communities among themselves, which in turn generates extraordinary mutual value for customer and business. Such emotionally engaged, altruistic customers will do a remarkable range of things for a business: spread positive word of mouth, funnel referrals to you, provide valuable input into your product roadmaps and strategy, even contribute time and resources to your business.

    Yet many companies completely overlook this source of value, or stumble when they try to make the transition to cultivating this kind of customer relationship. Facebook’s efforts to build such social norms into its business have had decidedly mixed results, for example.

    Here are some guidelines to help keep you on the right side of the social business street.

    Beware of Inserting Market Norms into Social Situations

    Suppose one of the stranded runners in Boston had offered $50 to one of the local residents who gave him a ride, under the rationale that it’s about what a taxi would have cost. That would, of course, have been highly offensive: it would have introduced a market norm into a decidedly social situation.

    Businesses make this mistake all the time, as MIT professor of psychology and behavioral economist Dan Ariely points out in his book Predictably Irrational. Think of banks that cultivate an image of being like the local community bank of yore, yet rack up nuisance fees to shocking levels when they’re added up over time.

    Remarkably, people who should know better are often surprised at this. Researchers conducted an experiment on getting customers to refer business to the firm, offering three incentives: $10 to refer; an opportunity to pass along a $10 discount to the friend (no reward for the referrer); and a mix of the two ($5 discount for the friend and $5 for the referrer). The researchers expected the $10 reward to generate the most referrals, but in fact it generated the least. In other words, they were surprised that people don’t want to spam their friends for money.

    Ariely points out that once you cross the line from social norms into market norms, you’ll find it very difficult to get your customers to return to social norms.

    Social Rewards Are More Powerful

    It’s true. But to work, these rewards need to focus on helping customers build social capital, not financial capital. I once engaged in a lengthy conversation with one of Salesforce.com‘s “MVP” customers at a reception, during one of our Customer Engagement Summits a couple of years ago. SFDC under Marc Benioff has done a superb job of instilling social norms with the firm’s customers, and its MVPs (Most Valuable Professionals) do amazing things to promote the firm. They blog regularly about topics of interest to fellow SFDC customers, participate avidly in the firm’s events, and robustly defend the firm when it is unfairly attacked.

    Over wine and hors d’oeuvres, I asked him why he did such things. I was expecting him to say that this was a good career move, or that it would help him with a new business he wanted to start. But it turned out it wasn’t about such market norms — it was about social norms. He intrinsically valued the experience — and thus seemed actually confused about my questions. Being an MVP helped him greatly expand his network of valued affiliations. It helped him build his reputation as a leader in the industry. He gained professional status — at the firm’s annual Dreamforce conference, he and fellow MVPs are in reserved seats, front row, center.

    The Best Test: Your Own Small Town

    How do you tell when your firm is crossing the line between social norms and market norms? The best filter is your own “small town” experience. We all have our own small towns — even those of us born and raised in big cities like New York. Your own small town includes your valued communities: your neighborhood, your local church, the PTA, your book club, your professional association (particularly those in which competitors take off their competitive battle gear and work together in ways that make sense for the larger industry). Ask yourself, what behaviors would be acceptable — or not — in those communities.

    Here’s a quick test using Facebook as an example. Would sharing the fact that a Facebook friend “liked” a company Facebook page violate the small town test? Yes. It would be like accumulating information you’ve heard from your friends and neighbors in casual conversation, taking it out of context and putting it in an ad for your business in the town newspaper.

    Or what about positioning your friends’ postings on your news feed according to how much they paid? (Basically what Facebook does.) Facebook is also considering introducing video advertising on people’s Facebook pages. Ask yourself, would Starbucks, another firm that generally excels with social norms, consider hanging TV screens from the ceilings at its coffee shops and playing TV ads? Airports do this — but no one would accuse them of trying to build social norms with their customers.

    As companies strive mightily to improve the customer experience, and to create much higher mutual value for customers and themselves, they need increasingly to think in terms of social value and social norms as the relevant unit of measurement. And they must ask themselves, “Are we actually treating customers in a way that we’d treat neighbors in our own small town?”

  • Cop Fired 8 Times Faces Arbitration

    A Miami-Dade police officer who has been fired eight times from three different police departments may now be facing the end of his law enforcement career.

    The Miami Herald is reporting that Opa-locka police Sgt. German Bosque attended an appeals hearing on Wednesday, where an arbitrator heard testimony to determine his fate as a police officer.

    According to the Opa-locka police department, Bosque had left his police-issued AR-15 assault rifle with the father of his girlfriend, a violation of a 2008 settlement that allowed him to continue working as a police officer. The department is attempting to fire Bosque for the sixth time.

    Bosque, who was fired in October, was defended at the hearing by the Miami-Dade Police Benevolent Association, which argued that Bosque had left the gun in a locked warehouse that only he and his girlfriend’s father had access to. Bosque is hoping that, once again, he will be reinstated with back pay.

    According to the Herald report, Bosque has been accused over the years of beating a handcuffed suspect, beating juveniles, hiding drugs, stealing from suspects, defying orders, lying, falsifying police reports, and calling in sick to take a vacation. He is currently under investigation for the alleged battery of a domestic dispute suspect.

  • Being Biden Vol. 6: My Friend, John McCain

    In the latest installment of "Being Biden," the Vice President tells the story behind a photo taken with Senator John McCain, just before speaking at the McCain Institute for International Leadership in Sedona, Arizona. Listen:

    You can check out to the full series at whitehouse.gov/beingbiden, and also sign up to receive an email update when new stories are posted.

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  • Staples Becomes The First Major Retail Store To Sell 3D Printers

    3D printers are still very much intended for industry professionals or hobbyists. That’s going to change within the next five years though, and Staples has decided to get a head start.

    3ders reports that Staples will start offering 3D Systems’ Cube 3D printer at physical store locations by the end of June. If you can’t wait, you can buy the Cube through Staple’s online store today for the relatively low price of $1,299.

    “Staples is excited to bring the power of 3D printing to our customers, by being the first major U.S. retailer to announce the availability of this innovative technology that lets you create fully formed objects in your home or small business,” said Mike Edwards, Staples executive vice president, merchandising.

    Now this is actually a pretty big deal. Before today’s announcement, those looking for 3D printers had to buy them straight from the manufacturer. Retailers were probably cautious about stocking 3D printers because the high price ensures the technology will be a niche product for at least the next few years. With Staples throwing its support behind it, we might see other retailers stocking 3D printers, including cheaper models.

    The Cube from Staples comes with all the benefits of buying one from 3D Systems. In other words, you get to choose your color, including green and pink printers. There’s a wide selection of plastic cartridges, including the more unique materials, as well.

  • Russian Dash Cams Sometimes Capture the Good in Humanity, See?

    Russia’s numerous highways and byways have a reputation of being full of crazy stuff. Much of the reputation is perpetuated by the omnipresent Russian dash cam, which seems to be attached to about every single automobile in Russia. Search YouTube for Russian dash cam, you’ll see what I mean.

    But it’s not all explosions, crashes and such on Russian roads. Good stuff is happening too, as this beautiful compilation proves. Sure, there’s still a lot of crazy stuff happening, even when we see a good samaritan helping out his fellow man – but this is better than most of those videos you’ve seen, right?

    [ArkadiYM93 via reddit]

  • Instagram adds Facebook-like photo tagging features in update

    instagramlogohed

    After Facebook bought Instagram, I think we all expected there to be a little crossover in features between both services. Instagram has already introduced a location service with their photos, and now they’ve debuted a photo tagging feature called “Photos of You.” You or your friends can tag each other in pictures, and there’s now a separate section of your profile where you can view photos that you’ve been tagged in. If this sounds similar to Facebook’s photo albums, well… That’s because it is similar to Facebook’s photo albums. Fortunately, you’ve got a few days before those tagged photos go public, so you can change your privacy settings to tone down who can see what or who can tag you in photos. Hit the link below to get the update and start checking it out.

    QR Code generator

    Play Store Download Link

    Come comment on this article: Instagram adds Facebook-like photo tagging features in update

  • Verizon Galaxy Note II receiving incremental 4.1.2 update

    verizon-galaxy-note2

    Verizon has started rolling out a small Android 4.1.2 OTA update for Galaxy Note II users. While there’s nothing major in the update, you do get more applications added to multiwindow, as well as the ability to change your quick toggles in display settings. Verizon is also removing the Zappos app and throwing in a handful of bug fixes across several apps. Nothing major, but definitely an update worth getting. Hit the source below to get the full changelog from Verizon.

    source: Verizon Wireless

    Come comment on this article: Verizon Galaxy Note II receiving incremental 4.1.2 update

  • Acer teases a $169 Aspire A1 Android tablet, debuts the P3 convertible Ultrabook

    At a press event in New York City on Friday, Acer announced new mobile products running Google Android and Microsoft Windows 8. The company showed off the $169 Aspire A1, which runs Android and is meant for one-handed use. The new Aspire P3 is a convertible Windows 8 Ultrabook that works as a tablet or laptop due to a unique hinged dock with keyboard.

    Iconia A1 landscapeThe new A1 is targeted to budget-conscious shoppers. Similar to the HP Slate 7 at the same price, the A1 cuts corners that keeps it from using premium components. Acer is keeping costs down with a 1.2 GHz quad-core chip from MediaTek and includes only 8 GB of internal storage capacity. Customers can expand storage through a micro SD card or spend $50 more for a 16 GB model. The 7.9-inch display uses the same 1024 x 768 resolution of Apple’s iPad mini; it also has the same 4:3 aspect ratio.

    Even with a lower range of specs, the A1 has all the features you’d expect in almost any useful Android tablet: Wi-Fi 802.11 b/g/n, GPS, Bluetooth 4.0, a 5MP rear-facing camera that can capture 1080p video at 30fps, a front-facing camera, micro USB 2.0 and microHDMI ports. Acer says the battery is rated for seven hours of use, which is a little light for this category, but not awful either.

    I’m more intrigued by the Aspire P3, partially because I liked the Acer Aspire W510 Windows 8 tablet. That was powered by an Intel Atom, but the new P3 has your choice of either an Intel Core i3 or i5 processor for improved performance. Of course, there’s a hit in battery life — I saw a good 12 hours from the Atom-based units; more with the keyboard dock — but Acer says six hours of run-time is possible. I expect that will rise a bit when the next-generation of Core chips, called Haswell, arrives in June.

    Acer Aspire P3 ultrabook with keyboard left angle

    The 3.06-pound Aspire P3 has an 11.6-inch IPS display with HD resolution. Instead of a traditional keyboard dock, the slate slides into a hinged case. That allows the screen to be propped up while also offering a standard chiclet keyboard. Unlike the dock of the W510, there’s no secondary battery in the P3 dock. Overall, the device looks like a large iPad in a keyboard case.

    Acer says the price of the new P3 is $799.99 for the Core i3 model, which is available now.

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  • Time Warner Cable eyes Aereo-like service as way to ditch expensive bundles

    Time Warner Cable CEO Interview
    As amazing as it sounds, it seems that Time Warner Cable CEO Glenn Britt really does understand that customers are sick and tired of forking over large amounts of cash every month for cable television and Internet bundles. In an interview with The Washington Post, Britt said that the cable industry’s “structure needs more flexibility” and that he wants to offer customers “smaller, more affordable packages” that don’t cost them upward of $100 a month. To accomplish this, Britt says he’s considering following in the footsteps of controversial website Aereo, which streams over-the-air television over the Internet and lets users record their favorite shows for $10 a month.

    Continue reading…

  • Acer unveils the Iconia A1 tablet with 7.9-inch 4:3 IPS display

    Acer Iconia A1 photo forwardAcer just announced the Iconia A1 tablet that will feature a 7.9-inch (1024 x 768) IPS display with an aspect ratio of 4:3. It will include a 1.2GHz quad-core MediaTek processor, 8 or 16GB of internal storage, microSD slot for expanded storage, 5MP rear camera, front camera (not specified), microSD, microHDMI, Bluetooth 4.0, and WiFi 802.11b/g/n.

    It also features Acer’s new “Touch” theme. While the tablet is off, you can press five fingers on the display to wake it up to any app of your choosing. You can also opt for tapping just your thumbs for a different app.

    The Acer Iconia A1 will be available starting in June with a suggested retail price of $169 for the 8GB version and $199 for the 16GB version. Full presser after the break.

    Acer Delivers Full Featured One-Handed Tablet for Everyone with Iconia A1 Tablet

    NEW YORK (May 3, 2012) Acer today unveiled the Acer Iconia A1, the company’s first full-featured 7.9-inch tablet targeted at modern day explorers, adventurers, digital freaks and mobile executives requiring an all-day mobile companion. Thanks to a sleek and light-weight design that is comfortable to hold in one hand, it also easily fits into a purse orbag. The new Acer Iconia A1keeps people entertained and connected with smooth and speedy navigation, browsingand mediaplaybackpowered by a fast quadcore processor.The Acer Iconia A1 was introduced today with other new products, including the Acer Aspire R7, Acer Aspire P3 Ultrabook and Aspire V Series touch notebooks. The new line of Acer mobile products highlights the company’s focus on redefining the computing experience through progressive design. #AcerTouch.
    “Tablets are becoming cherished companions to many people as they stay connected and entertained throughout their day,” said Sumit Agnihotry, vice president of product marketing, Acer America. “We want everyone to experience that. Everything that makes tablets so enjoyable is even better on the perfectlysized Acer Iconia A1. The design is comfortable to hold, while the sleekbuild makesit a natural extension for anyone who wants to keep their digital life right at their fingertips. “

    Highly Responsive Fun

    Busy mobile users get the prompt performance they want with smooth video playback, and fluid and fast navigation through apps and websites powered by a fast MediaTek Quad Core 1.2GHz processor. Gestures, zooming, scrolling and navigation are all intuitive, and games are responsive, realistic and even  more fun with the integrated gyroscope for movement and vibration responses. The LED-backlit display with IPS technology and a 170-degree viewing angle vibrantly highlights videos,
    photos and multimedia content in accurate color and brightness. The 1024×768 resolution makes text  and graphics crisp and clear, while the 4:3 aspect ratio is great for web browsing and e-reading as well as gaming.

    Acer’s new Touch WakeApp® gesture gives customers one-touch express access to their favorite apps  directly upon waking from sleep. The Iconia A1 delivers the Google experience with services like Google Now, Google Search, Gmail, YouTube, and great content such as magazines, movies, games, books and more than 700,000 apps from the Google Play Store.

    Easy to take Everywhere to Stay Connected

    Starting at only 0.90 pounds and measuring only 0.44 inches thin, customers will also enjoy taking it with them for navigation and location-based apps via the built-in GPS. The Acer Iconia A1 keeps consumers connected to Wi-Fi networks and hotspots with reliable 802.11b/g/n wireless technology. Plus, the integrated Bluetooth 4.0 lets consumers quickly connect the tablet to a variety of other devices, such as headsets and printers.

    Digital Hub

    The 5MP rear-facing camera captures 1080p video at 30fps that can easily be edited for quick sharing  on-the-go. The front-facing camera pairs with the enhanced microphone to capture video and audio clearly for video chats and recording. The micro USB 2.0 and microHDMI port enable quick transfer or sharing of customer’s photos, music, videos and other digital content.

    Available as 8GB or 16GB(2) version with the option to add an additonal 32GB(2) via microSD, the Iconia A1 is the ideal digital companion for people which are constantly up and about.

    Pricing and Availability

    The Iconia A1-810 with 16GB capacity will be available in June at a Manufacturer’s Suggested Retail Price
    of$199.99 USD.

    Come comment on this article: Acer unveils the Iconia A1 tablet with 7.9-inch 4:3 IPS display

  • Here’s An Inside Look At PS4 Development From The Watch Dogs Studio

    Since its reveal in February, Sony has been somewhat quiet on the PS4 front. There have been a number of game announcements for the console, but we never got a good look at what it’s like to make games for the console.

    Sony is obviously hoping to dispel some of the mystery with a new video series – “Conversations with Creators.” The debut episode pulls aside the development team of Watch Dogs to talk about how the team at Ubisoft is bringing the game to the PS4.

    The gameplay on show is nothing new, but it’s interesting to see how Ubisoft is working closely with Sony to make Watch Dogs extra special on the PS4. Part of that is accomplished thanks to the Share button, which the developers shower mountains of love on.

    Despite the focus on the PS4, Watch Dogs is also being developed for pretty much every other HD platform under the sun. Ubisoft says the game will be out on the PS3, Xbox 360, Wii U, PC and the next Xbox later this year.

  • Is International SEO More Important Now?

    Ranking in search engines, particularly Google, is not getting any easier, but how often are you considering the search engines around the globe? Many in the industry see international SEO as only gaining in importance.

    Do you think it’s more important for marketers to optimize for different search engines around the world than it used to be? Share your thoughts in the comments.

    A recent report from BrightEdge indicates that the majority of search marketers think that it is becoming more important for sites to rank in global search engines. According to the firm’s survey, six out of ten believe it will become either “more” or “much more” important this year, compared to last year. 36% said “more,” while 27% said “much more.”

    Global SEO

    “SEO marketers at global companies aspire to reach customers worldwide, and drive leads, revenue and traf!c through global SEO initiatives,” says BrightEdge in the report. “Looking beyond a single country also helps them demonstrate a greater ROI on marketing investments. Not only does this boost marketing ROI but also maintains global brand consistency while accommodating local nuances. A global concerted approach to SEO marketing addresses these needs.”

    Respondents were specifically asked about Chinese search giant Baidu, with 31% saying it would be much more important to rank in Baidu in 2013, and 10% saying “much more important”.

    BrightEdge - Baidu

    “With roughly 540 million internet users, 900 million mobile users and 388 million mobile internet users, China is the world’s largest internet market,” says BrightEdge. “Baidu, China’s dominant search engine, is one of the most valuable gateways to this large internet user base.”

    You can download the report in its entirety here. It deals with numerous topics, far beyond the topic of global SEO.

    Another recent report (via MarketingCharts) from Covario found that Baidu generated three times more global paid search clicks than Yahoo/Bing in Q1.

    “I no longer believe it makes sense for any company to roll out an international SEO programme to multiple countries without also having a PPC campaign in place,” writes WebCertain CEO Andy Atkins-Krüger in a post for Search Engine Land about multinational SEO. “In some cases, we would recommend leading with PPC and landing pages first, rather than full blown (and relatively expensive) international SEO.”

    He adds, “There are a number of reasons why we recommend this, but one is that user satisfaction on your site can be measured much more quickly with PPC than with SEO. Behavior really matters — so if you can study it first and quickly with PPC, your SEO efforts later will work out to be much more successful. I do worry that the association of search engine warnings with SEO being ‘bad’ are beginning to stick with people who are newer to the industry, and therefore, SEO is having a health warning attached.”

    Dave Davies has a great article on international SEO considerations at Search Engine Watch, in which he concludes, “While expanding one’s market is generally a good thing, what people often forget is that you still have to maintain what you have, so make sure you have the resources. Many wars have been lost simply by trying to fight them on too many fronts.”

    “If you have just enough resources to dedicate to a successful SEO strategy in your own country, it doesn’t make sense to expand in that you’ll be drawing resources away from the strategy that’s keeping the lights on,” he adds. “You need to make sure it’s the right decision for your business and if it is, make sure that you’re picking the right strategies to maximize your odds of success in the shortest period of time.”

    In your international optimization efforts, you may also want to keep in mind some recent changes Google has made to its indexing systems. They’re now treating some country-code TLDs differently in terms of geography vs. generic. The list will change over time, but right now, these are the ccTLDs Google is considering generic: .ad, .as, .bz, .cc, .cd, .co, .dj, .fm, .gg, .io, .la, .me, .ms, .nu, .sc, .sr, .su, .tv, .tk and .ws.

    Are you increasing your focus on international SEO, or are you simply focusing on your own region? Let us know in the comments.

  • Kelly: Overdose Suspected in Rapper’s Death

    Earlier this week, the tragic death of rapper Chris Kelly stunned music fans. The 34-year-old Kelly was found dead in his Atlanta home Wednesday evening. He was later declared dead at a nearby hospital.

    Now, a police report has surfaced showing that Kelly had been taking hard drugs the night before his death.

    An Access Hollywood report on the police document states that Kelly’s mother, Donna Kelly Pratte, told police that Chris had taken both heroin and cocaine Tuesday night. She stated that she and others had left Chris, who had complained of nausea and had passed out, at his home on Wednesday morning to sober up.

    A drug overdose is suspected as the cause of Kelly’s death, but an official cause of death will have to wait for toxicology reports. According to family members and friends, Kelly had a known history of drug abuse.

    Kelly was best known as one half of the rap duo Kross Kross. He and fellow rapper Chris Smith gained fame in the early 90s through their hit single “Jump.” The pair also became infamous for wearing their clothes backwards.

    Pratte on Thursday released a statement regarding her son’s death, stating that he was the “fun-loving life of the party” and that “his legacy will love on through his music.”

  • Collapse of faith: Mohammad Tauheed on the Savar garment-factory disaster

    An eight-story building named Rana Plaza in the Savar neighborhood on the outskirts of Dhaka collapsed at 9am on Wednesday, April 24, 2013. Hundreds of workers were killed, and many more were trapped for days under the rubble until rescued with severe injuries. Photo: Institute for Global Labour and Human Rights.

    An eight-story building named Rana Plaza in the Savar neighborhood on the outskirts of Dhaka collapsed at 9am on Wednesday, April 24, 2013. Hundreds of workers were killed, and many more were trapped for days under the rubble until rescued with severe injuries. Photo: Institute for Global Labour and Human Rights.

    TED Senior Fellow and architect Mohammad Tauheed runs ArchSociety.com, a nonprofit community resource for architects and designers in developing nations. When the Rana Plaza building in Savar, Bangladesh, collapsed last week, killing hundreds of garment factory workers, Tauheed supported the rescue efforts. Here, he tells us his experience of the disaster, how corruption and greed can quickly lead to tragedy, and what’s being done to prevent illegal building practices.

    What happened?

    The Savar tragedy is a matter of great sorrow and grief. The saddest reality of the whole thing is that it was avoidable. It is not a case of a plain accident. Cracks were detected in the building a day before the collapse. According to news sources, the tenants were advised to stop all activities in the building and to evacuate. That instruction was not followed, so TV reporters went there and interviewed the owner, Sohel Rana, a local politician, and asked why. He declared the cracks were nothing serious, that the building was safe. While a bank and shops in the first two floors were closed once the cracks were found, several garment factories on the upper floors of the building stayed open. The garment-factory managers forced their fearful workers to resume work the next day, and the building collapsed within a few seconds, with thousands of workers inside. It has taken more than 500 lives so far. There were around 2,500 survivors rescued alive from the debris, and many are still missing. The second phase of the rescue work is currently running. Heavy machinery is clearing the rubble, with no more hope of finding anyone alive. Days after the collapse, Sohel Rana was arrested.

    What was your firsthand experience of the disaster?

    I went there with medical supplies to deliver to the onsite health camp. It was an overwhelming experience. Thousands of people were waiting in tears to hear the news of their relatives among the victims, a private hospital nearby was dedicatedly busy round the clock to receive wounded survivors, frequent sirens of rushing ambulances and other emergency vehicles, many small voluntary booths giving away drinking water, snacks and free phone calls. In those few days, I’m sure everyone in Bangladesh thought and wished they could come to help in some way, wished they could contribute something to save a life. I was standing amid the crowd and crying.

    I heard that the rescue workers needed light tools like cutters, drills, and so on to make holes in the concrete, so I called up architects and construction companies I knew, asked them to stop work for a day or two and send their equipment and men to the rescue site. Everybody responded positively and tried their best.

    People from all walks of life did their best to help. General people, construction workers, unknown volunteers joined actively in the rescue work hand-to-hand with the firemen and a support team from the army. Their dedication, love for people and bravery were extraordinary. They risked their lives to go inside the rubble and take someone out alive. Hundreds of people donated blood in long queues in different camps in Dhaka. People sent support whatever and however they could. Social networks and news channels were busy with the live updates of ‘what is currently needed onsite’ messages. Hundreds of people actively collected those things and sent them to Savar — food, water, medical supplies, rescue equipment, tools and machinery, flashlights, canisters and cylinders of oxygen, funeral supplies for the deceased, cash, and so on were supplied mostly by the general public. And most often the amount of supply that came arbitrarily met the need. It was heartwarming and all the way an amazing effort that we saw from the citizens.

    In your view, who is responsible?

    The biggest thing that is responsible here is corruption. From my knowledge as an architect, I can tell you about the building construction-related law and its known flaws. To build in the Dhaka area — the boundary covers nearby suburbs and towns beyond Dhaka metropolitan, including the incident area of Savar — you need permission from the main authority RajUK (Capital Development Authority), as well as permits from 13 different organizations to get permission for construction and approval of architectural design (and, in the case of large projects, structural and other designs), including the municipality, environment department, fire service, electricity and gas distribution authorities, and so on. The approval process and construction are overseen by RajUK. When building a factory, you need to get additional approval from a factory-building construction-related authority, and if it’s a garment factory, you need a license and permission from the non-government organization BGMEA, an association of garment owners that regulates the industry in Bangladesh. If corruption plays any role at any point in this process, incidents like the collapse of Rana Plaza and fire at Tazreen Garments may happen any time. And many of these organizations are infamous for institutionalizing corruption. Allegedly, often this paperwork is done or overlooked by political influences and bribery.

    In the case of Rana Plaza, the problem might have happened in a few different layers. Allegedly, the building was designed to be six stories, and the owner built an additional two floors without permission. There could be a fault in the structural design. Then there was the usage of the building: it was architecturally and structurally designed as a commercial complex, for small shops and offices. Counting the number of people per square foot and the weight of the heavy machinery, the dead load and live load of a garment factory is far higher than a commercial building. Even if the initial structural design was okay for commercial use, using the building for garment factories might have made the structure fail. It is difficult to tell what exactly happened without extensive engineering investigation. It was the responsibility of the architects and engineers involved in designing this building to check its legal status.

    All the organizations that let the owner make this building without following the rules and let them use it for unapproved purposes are responsible. And along with the building owner, the owners of the garment factories are responsible for accepting the corruption. They are especially responsible for forcing workers to go inside that building that day.

    The responsibility also falls upon the foreign companies – including Joe Fresh, Bonmarché, El Corte Ingles, Primark, Mango and Benetton – whose products were being made or had been made in those factories. They must take responsibility for checking the physical conditions, legal aspects and working environment of the factory buildings before they put an order to a third-party supplier. After all, their names and logos are all over the collapsed building, soaked in blood.

    Is there any hope for conditions changing for the better? This is not the first time such a thing has happened in Bangladesh’s garment factories.

    A few good things have happened recently with building codes and laws in the country. Bangladesh has a national building code, BNBC, first drafted in 1993. In 2006 it became mandatory to follow the code, with a penalty of seven years’ imprisonment. In 2006, a new construction law came out with the help of years’ worth of efforts by architects and related professionals. These codes and laws aren’t entirely perfect yet, but they are under constant practice, observation and development.

    And following the Savar incident, the government has declared a few reforms to improve the situation of the garment industry in the country.

    Why are the government and authorities not supportive of such changes?

    Many of these ideas and proposals will cut corruption and the power of authority of different organizations. And no one wants to mess with the garment industry in Bangladesh, because it’s the highest foreign-currency-earning industry in the country, at more than $19 billion a year and supports the also highly lucrative real-estate industry. So any law that has the potential to reduce the profits in these two sectors will likely not get support.

    This business is extraordinarily profitable – it makes people greedy and turns them into beings who can easily force their workers into a known death trap, because the stakes of shutting down a factory even for a few hours is huge in account of profit and loss. The factories are always desperate to keep running, as the supply of garments to Western countries is a highly time-sensitive business, for the frequent changes of fashion in seasons, special occasions and brand campaigns. Western fashion houses also should look into this issue of “time sensitivity” – which may cost human lives.

    Of course, not all garment factories in Bangladesh are in bad condition. There are thousands of factories properly designed and maintained, and many foreign companies who procure their products from Bangladesh with commendable responsibility.

    One great thing that has resulted from the West’s outsourcing of work to Bangladesh is that thousands of workers have pulled themselves out of extreme poverty. This flow must continue to produce more jobs and opportunities. With a little more responsibility and humane sensibility, we could save hundreds of lives and feed thousands more.

    How does the work you do with your nonprofit ArchSociety prevent tragedies like this?

    ArchSociety.com focuses on helping architects with open source resources and information. However, following the deadly fire at Tazreen Garments in November 2012, we started working on a new project: an information package that will contain easy-to-understand booklets, posters, stickers, and so on, with fire-safety information and instructions targeted for garment factories. Now it looks like we have to consider adding basic construction safety and law information to that package.

    Thanks to the Institute for Global Labor and Human Rights for use of their photo. Learn more about their work here.

  • Samsung responds to criticism of lack of usable storage on 16GB Samsung Galaxy S 4

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    As Samsung’s newest flagship device starts to land in the hands of retail buyers, some of them are discovering a nasty surprise lying in wait. New owners of the 16GB version of the Samsung Galaxy S 4 have discovered the device only has about 8GB of useable memory available. The other half is eaten up by the operating system and built-in apps. In a statement released in response to the criticism, Samsung says:

    “For the Galaxy S4 16GB model, approximately 6.85GB occupies [the] system part of internal memory, which is 1GB bigger than that of the Galaxy S3, in order to provide [a] high resolution display and more powerful features to our consumers… To offer the ultimate mobile experience to our users, Samsung provides [a] microSD slot on Galaxy S4 for extension of memory.”

    Many buyers of smartphones look for the availability of a microSD card slot when making their buying decision, which gives Samsung a big advantage with those buyers versus a device like the HTC One. However, Samsung does not permit the installation of apps onto the SD Card, only files, photos, videos and music. If a user wanted to install something like Wikipedia Offline, which clocks in at 3.6GB, they could quickly run through their internal memory. Popular games also tend to be large in size, which could force users to become selective in which apps they install.

    Since the discovery of this memory limitation, responses have varied from users. Some have been extremely irate going so far as to describe Samsung’s actions as amounting to a “scam.” Others are nonplussed as they “never got close to filling the internal storage” on their previous devices.

    Do you think this is a major problem with the Galaxy S 4? Would it cause you to look at other devices or wait for something else to be released later this year?

    source: CNET

    Come comment on this article: Samsung responds to criticism of lack of usable storage on 16GB Samsung Galaxy S 4