Category: News

  • #AskFLOTUS About Let’s Move!

    Ed. note: This post was originally published on the Let's Move! website. You can see that post here.

    To celebrate the third anniversary of Let’s Move!, First Lady Michelle Obama traveled around the country to highlight healthy changes being made in schools, towns and businesses across America.

    Tomorrow, we're continuing the celebration on Twitter to discuss the First Lady's initiative to ensure that all our children grow up healthy and reach their full potential.

    read more

  • “Finding out who your real friends are”: How David Carr views paid content

    Here’s how things used to work, New York Times media columnist David Carr said in a keynote at SXSW Sunday: People would leave college, get a job, get married, reproduce, go to IKEA and “start to worry what the school system was about.” So they’d subscribe to a newspaper.

    Nowadays, things are different: People “may practice the art of reproduction, but they don’t do a great deal of it … they might not get a job. And they might not buy a house and they might not go to IKEA and they might not need to know what’s going on in the school system … the other thing they might not do: Get a paper.”

    Carr recalled being at SXSW two years ago when the New York Times debuted its paywall. “I remember some of the things people said,” he said. “The theologists of free — the spiritual belief in the power of free. [These people believe that] you keep things free, and eventually somebody will clack two coconuts together and you’ll get rich.

    “We were told that people would never give us money, that we priced it way too expensively … the fact that it was leaky was viewed as silly, the fact that you could do a workaround was viewed as silly. We did that on purpose. If you like it so much that you’re willing to do a hack around a URL just to get a peek under our dress … eventually you’re going to give us some money.”

    Carr, who described his job as “writing about people who write about people who do things,” said that metrics inspire “neurosis” in him. “Any time you write about newspapers, it’s click death,” he said. “I decided that, to do my job, I can’t always pay attention to metrics … I don’t want to do an Andrew Sullivan. He’s a brave and wonderful guy and he is totally kicking ass, but I don’t want to be out there all by myself with a tip jar.

    “I’d rather be holding hands with Nicholas Kristof and Maureen Dowd … I can remember when we first looked at a paywall in 2005, Times Select. They were going to put only the business columnists and the op-ed columnists behind the paywall. I’d been a business columnist for, like, two months and I was like, Jesus Christ, don’t put me back there. … This time I’m holding hands with the entire wingspan of the New York Times, we’re all holding hands together jumping across the line, and it’s going pretty well.”

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  • Cyberbullying doesn’t stop creator from challenging gender stereotypes in video games

    When Anita Sarkeesian began raising money via Kickstarter last year for a project analyzing gender in video games, she received support from almost 7,000 backers — raising over $150,000.

    She also got death threats.

    In starting the Tropes vs. Women In Video Games project, Sarkeesian, founder of the Feminist Frequency video blog, committed the crime of looking to produce and research a series of YouTube videos questioning why the roles female characters play in mainstream gaming are problematic at best and insulting at worst.

    Everything would have been fine, if 4Chan hadn’t found out about it, and declared troll war upon her. The New York Times summarized the abuse she received as a result of the campaign:

    Angry fumers tried to hack her Twitter and Google accounts; they e-mailed her drawings of her being raped by video game characters; one even created a Flash game where you clicked the mouse and bruises and welts appeared on her face.

    Sarkeesian ended up giving a TEDxWomen talk about the experience of being targeted by a cybermob, and specifically how (transforming the language of games to a new purpose), the men harrassing her saw themselves as heroic victims taking on a great injustice, ”and they cast me in the role of the villain.”

    This campaign of abuse did give the project greater exposure, including coverage on outlets like Kotaku, Boing Boing, ThinkProgress and (as mentioned above) the New York Times. But the price of this publicity was incredibly high.

    After a delay caused in part by Sarkeesian’s decision to expand the project beyond its original scope (given that she initially only intended to raise $6,000 to fund the research and production of Tropes vs. Women), the first episode launched this week.

    At nearly 24 minutes (making it part of the growing trend in lengthier YouTube content), “Damsels in Distress: Part 1″ examines the frequency with which female characters in video games get kidnapped — the foundation upon which classic games like Super Mario Bros. and The Legend of Zelda are based.

    In perhaps a wise move to avoid a repeat of what happened with the original Kickstarter pitch, YouTube ratings and comments on Episode 1 are disabled; to understand why, just look at this Gameranx compilation of what’s being said across various blogs about it.

    However, so far the first episode has racked up over 500,000 views in just a few days, and while trolls were always unavoidable, it’s also inspiring reasoned debate over the episode and Sarkeesian’s approach to the subject.  And that’s the version of the conversation that should be had — because that’s the version which could lead to real change for the video game industry.

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  • 4tiitoo’s eyeCharm Kinect Add-On Lets You Control Computers With Your Eyes

    eyecharm












    After I shelled out something like $200 for a Kinect bundle that I ended up shoving in a closet, the team at 4tiitoo may have finally given me a reason to dig the thing out. The Munich-based company recently kicked off a Kickstarter campaign to let Kinect owners control their PCs with little more than some subtle glances, thanks to a $50 add-on they’re calling the eyeCharm.

    But first, a bit of back story — 4tiitoo is the company behind NUIA, a software suite that makes it possible for PCs to interpret eye movements and staring as valid inputs. 4tiitoo has shown off a slew of applications that have been modified to accept this new kind of input, from eye-tracking versions of games like Angry Birds and perennial geek favorite Minecraft to utilities like VLC Media Player.

    So far, though, those eye-friendly apps have mostly been demoed with pricey hardware courtesy of the Swedish camera buffs at Tobii. They’re not exactly meant for consumer use, so crafting a reasonably inexpensive add-on for a popular console accessory is a rather savvy move.

    Speaking of the add-on, the eyeCharm itself is actually rather modest — it’s essentially a large plastic clip that sticks onto the Kinect to provide “the necessary optics and special infrared illumination” to properly track people’s eyes. Once the included setup software has been run, users can attempt to navigate Windows 7 or 8 (Windows 8 and some of its touch-tailored UI elements seems to be easier to deal with), or fire up some of the included NUIA-enabled apps that backers get as part of the deal.

    More importantly, all but the cheapest backers get access to the NUIA SDK, so they can (hopefully) get cracking on the next generation of eye-tracking PC apps. 4tiitoo is looking to collect a total of $100,000 in funding and is currently hovering just under $10,000 in contributions after two days.

    I’ll be the first to admit that Microsoft’s original vision of full-body gaming is one that hasn’t yet been fully realized, but the Kinect has emerged as an intriguing tool for developers and entrepreneurs alike — startups like Personify and Disrupt Battlefield alum Kinobi were quick to embrace the technology, and Microsoft has sought to nurture those Kinect-centric ventures. If some particularly sticky rumors hold true, the next Xbox will be so reliant on the Kinect concept that an upgraded Kinect will come with each console, so 4tiitoo’s vision for reshaping how the masses interact with computers could become a reality sooner rather than later.

  • ‘E-mail’ is uncool, and other language lessons for the digital age

    As brands consider their digital marketing strategies, one thing they have to think about is the way they use language online. Proclaiming that “if technology is a pimp, our language is its favorite bitch,” panelists at SXSW on Sunday offered a few communication tips for brands online.

    Don’t wait for style guides to catch up

    According to Merriam-Webster, “email” should have a hyphen. But that doesn’t mean you should follow the rule. “Even if people don’t quite understand the rule, they’re still going to make a judgment,” said Gail Marie, content editor at ad agency McKinney.

    “I don’t think at a digital agency we should be hyphenating ‘email,’ no matter what the dictionary says,” Kristina Eastham, communications manager at digital ad agency Digitaria, said. Similarly, she suggested that using “Web site” instead of “website” can be a marker of uncoolness.

    5XIP

    The new sign you’ve made it: You invented a word

    “Historically, brands have gained marketing fame by bastardizing English,” Eastham said, mentioning examples like Apple’s “Think different,” the “Got Milk?” campaign and “Nobody doesn’t like Sara Lee.” Now, she said, the biggest sign of success is “if you can work a word into the English language based on your brand or technology” — Googling, friending, liking. “When somebody says ‘Instagram that,’ everybody knows what it means.”

    Sean Carton, who teaches about digital communication at the University of Baltimore, noted that Facebook has actually changed the definition of the word “friend.” “Ninety-nine percent of the people you’ve friended are not your friends in the traditional sense,” he said. “They’re just not your enemies.”

    Some tech concepts still lack words. “I don’t know what to say when someone writes me an email to introduce me to someone I haven’t met,” Eastham said. “I hate saying, ‘Nice to ‘meet’ you.’ I think it sounds so tacky.”

    Carton expressed the desire for a shorter way to say “WWW.” He’s heard someone try “triple dubs,” but perhaps not surprisingly, that hasn’t caught on.

    What’s next: Text becomes visual

    With the rise of visual forms of expression like Tumblr, Instagram, animated GIFs and Vine, brands have to learn to write short and differently (just when you thought you mastered 140 characters…) Fast Company’s Neal Ungerleider said he’s seeing more and more emojis in reader comments on Twitter, and if Google Glass takes off we’ll see text overlaid on real life experiences.

    teacher-english-grammar-appreciation-ecards-someecards

    Images sources: Mlkshk, someecards

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    • OMG! Unicorn Apocalypse is a real game

      Samsung owned the Oscars, by running a series of long commercials about a software company using Galaxy S3s and Note IIs to create game Unicorn Apocalypse. The TV spots were compelling marketing. You simply must watch the 90-second spot featuring filmmaker Tim Burton looking to make zombie unicorn movie “Horn of Darkness”.

      Unicorn Apocalypse went live on Google Play today (South Korean time). The “game is the winner of Samsung’s contest to create the game discussed in the Samsung TV commercials”, the company explains. “As the world crumbles and burns, a lone unicorn wreaks havoc on the last of humanity”. Reviewers wreak havoc on the game, with 80 one stars out of 142, as I post. Hey, but they are polarized. Another 37 give Unicorn Apocalypse five stars.

      Cody Mills is in the one-star club: “After about a minute of gameplay, you fall off the edge and there’s just fire. You still collect points, but the unicorn isn’t on the screen”. Nick Cruz: “Awesome. From commercial to Game!! Samsung is the best!!” He gives five stars.

      Ivy Hawk makes the point I would otherwise: “If you’re going to make a series of commercials and then release the game they advertise, you have to know significant quality is expected. This game is nothing more than another poor ripoff of Robot Unicorn Attack”.

      Michael Welch, who gives five stars, is more forgiving: “Have a sense of humor people. Games based on TV shows and movies are universally bad. Did you really expect a game based on a TV commercial to be perfect? Yes it has bugs but it is mildly entertaining and at least has novelty value. Ironic how many of the complainers here are using HTC, LG, and Motorola phones. Maybe that’s your problem. You need a Samsung!”

      And you? What do you think? I’ll give Unicorn Apocalypse a go later. Right now, my wife asks I get off the computer and go outside. What? There’s life out there?

    • The internet of BBQ: GigaOM hits SXSW

      If you like technology, brisket and huge crowds of harried people, there’s no better place to be this weekend than SXSW. We’ve got five of our writers on the ground dodging raindrops and wacky startups in Austin, Texas, and here’s what they’ve found. (Check out this post for an idea of what we expected going into the legendary event.)

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    • Hack your gumball machine jar and connect anything to the web (video)

      To connect devices to the internet, developers shouldn’t have to keep reinventing wheel. That’s the message from Hugo Fiennes, the CEO and co-founder of Electric Imp. Electric Imp is a startup building a card that brings all the connectivity needed to connect a device to the internet. It also has a cloud backend that lets people build apps that will take advantage of that connected device.

      At the GigaOM internet of things meetup last week, Fiennes showed off a candy dispenser that was connected to the web. When someone tweeted @electricimp or #electricimp it would dispense candy in an amount that related to the number of Twitter followers the person tweeting had. As you can see in the video below, it was a feature that Fiennes quickly had to turn off.

      But outside of novelty devices, Fiennes’ argument was that so far the internet of things hasn’t taken off — not because it wasn’t cheap enough, but because people building products weren’t focused on enchanting the user (and connectivity was hard). Check it out.

      If you liked this talk, check out the others on defining the internet of things, the future of our devices, how to design apps for the internet of things and security. Or come to our next internet of things meetup in Boulder, Colo., next week.

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    • 2013 SLS AMG GT: More Power and More Control?

      Mercedes-Benz SLS AMG GT

      The problem with GT cars here in the U.S. is that for some reason, they’re never really as good as we want them to be. They all have high-style and big power, but they’re a compromise between a true sports car and a full-on open road car. Carlos Lago recently got his hands on the new 2013 Mercedes-Benz SLS AMG GT to see just how good this newly revamped super-Benz really is. Check it out after the jump.

      Source: MotorTrend.com

    • The big data world is operating at 1 percent

      Many would be shocked to know that researchers analyze and gather insights from only 1 percent of the world’s data. That 1 percent of analyzed data has been the only driver of innovation and insights in what we now know as “big data.” The other 99 percent of the 1 quintillion bytes of data that is collected every day (according to a recent study from IDC) remains untouched.

      We all know that big data has so much promise. For a very large number of problems today, the effective use of data is a bottleneck. The drug discovery problem is more about data than chemistry. The discovery of new energy sources is more about data than geology. It’s the same for tracking terrorists, detecting fraud, and more.

      Today, we recognize that these, and many other critical global issues, are all data problems. This fact alone has given rise to a huge investment into big data, created the hottest job title around –data scientist — and propelled the valuations of private data analytics providers into the billions. However, imagine the endless possibilities when the world is operating on the insights gathered from 100 percent of its data.

      Realizations

      Where do you start when you have a data set as large as the human genome, for example, or President Obama’s recent call to map the human brain? To achieve the breakthroughs we need to address the world’s most perplexing problems, we need to fundamentally change the way we gain knowledge from data. Here’s what we need to start thinking about:

      • Starting with queries is a dead end: Queries are not inherently bad. In fact, they are essential once you know what question to ask. That’s the key: the flaw is starting with queries in the hope that they will uncover a needle in the massive digital haystack. (Spoiler alert: they won’t.)
      • Data has a cost: Storing data is no longer expensive, in most cases. Even querying large amounts of data is becoming more cost effective with tools like Hadoop and Amazon’s Redshift. This is just the hard cost side of the equation, though.
      • Insights are value: The only reason why we bear the cost is because we believe that data has insights that unlock value. Ultimately, the undiscovered insights that organizations miss have a much higher cost in terms of being able to solve big problems quickly, accelerate innovation and drive growth. The cost of data collection can be high, but the cost of ineffectual analysis is even higher. The tools for getting at insights don’t exist today. Today, we rely on very smart human beings to come up hypotheses and use our tools to validate — or invalidate — those hypotheses. This is a flawed strategy since it relies on (arguably smart) guesswork.
      • You have the right data today: There’s often a belief that, “If we only had more data, we could get the answer we’re looking for.” Far too much time and money is wasted collecting new data when more can be done with the data already at hand. For example, Ayasdi recently published a study in Nature Scientific Reports that shows important new insights from a 12-year-old breast cancer study that had been thoroughly analyzed for over a decade.

      Big bata” is the beginning, not the end

      I’m very concerned that the growing hype around the term big data has set us all up for disappointment. Query-based analysis is fine for a certain class of problems, but it will never be able to deliver on the expectations the market has for big data.

      We are on the cusp of critical breakthroughs in cancer research, energy exploration, drug discovery, financial fraud detection and more. It would be a crime if the passion, interest and dollars invested to solve critical global problems like these were sidetracked by a “big data bubble.”

      We can and should expect more from data analysis, and we need to recognize the capabilities that the next generation of solutions must be able to deliver:

      • Empower domain experts: The world cannot produce data scientists fast enough to scale to the size of the problem set. Let’s stop developing tools just for them. Instead, we need to develop tools for the business users: biologists, geologists, security analysts and the like. They understand the context of the business problem better than anyone, but might not be up to date with the latest in technology or mathematics.
      • Accelerate discovery: We need to get to critical insights faster. The promise of big data is to “operate at the speed of thought.” It turns out that the speed of thought is not that fast. If we depend on this approach, then we will never get to the critical insights quickly enough because we’ll never be able to ask all of the questions of all of the data.
      • Marriage of man and machine: To get to those insights faster, we need to invest in machine intelligence. We need machines to do more of the heavy lifting when it comes to finding the clusters, connections and relationships between data points that gives business users a much better starting point to begin discovering insights. In fact, algorithmic discovery approaches can solve these problems by looking for rare, but statistically significant signals in large datasets that humans would never be able to find. For example, in a recent study, previously unreported drug side effects were found by algorithmically searching through web search engine logs.
      • Analyze data in all its forms: It’s understood that researchers need to analyze both structured and unstructured data. We need to recognize the diversity and depth of unstructured data: text in all languages, voice, video and facial recognition.

      When it comes to the evolution of big data, we’ve only begun to scratch the surface. It stands to reason that if we continue to analyze 1 percent of data, then we’ll only tap into 1 percent of it’s potential. If we’re able to analyze the other 99 percent, then think about all of the ways that we can change the world. We can accelerate economic growth, cure cancer and other diseases, reduce the risk of terrorist attacks, and many other big ticket challenges that we’re faced with.

      That’s something that we can all rally around.

      Gurjeet Singht is the co-founder and CEO of Ayasdi, an insight discovery platform built on topological data analysis technology. He will be speaking at Structure: Data, March 20-21 in New York.

      Have an idea for a post you’d like to contribute to GigaOm? Click here for our guidelines and contact info.

      Feature image courtesy of Shutterstock user Sergey Lavrentev.

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    • Serious Sam 3: BFE for Linux Review

      Serious Sam 3: BFE is probably the only worthy remnant of a golden era of gaming, showing people all over the world how things were done and why today’s games are heading on the wrong path.

      Somewhere along the line games ceased to be just pure entertainment, and tried to become much more.

      The change was gradual and everyone thou… (read more)

    • The technologies that will save us from the “mobile data crunch”

      It’s hard to believe that it’s been less than five years since Apple introduced the App Store, launching a multi-billion dollar industry around content and services for mobile devices. Since then mobile apps have helped propel smartphone sales through the stratosphere, with shipments topping 720 million units last year. Meanwhile NPD predicts 2013 could be the year tablets outsell notebooks.

      Correspondingly T-Mobile has said that smartphone users are consuming as much as 30 times more data than just a few years ago, and that appetite grows each year. Cisco estimates that global mobile data traffic is nearly doubling each year and will grow 13-fold in the next 5 years. As that growth comes at larger and larger scale, network operators are finding themselves at overcapacity. While the FCC is exploring ways to make more spectrum available, there is simply not enough to go around in the short term, and it’s only going to get worse.

      This “mobile data crunch,” as we at Bessemer (and others) refer to it, offers one of the best investment opportunities there has ever been around telecom infrastructure. Here’s a look at a few key sectors we believe will experience outsize growth, and are investing accordingly. (Disclosure: Bessemer has investments in or a relationship with two of the companies mentioned in this piece; see below for those disclosures.)

      New cell site technology

      So if more spectrum isn’t available, how can carriers get more capacity out of existing airwaves? Many are looking to add new cell sites, as cellular spectrum can be “reused” at multiple locations if there is enough separation between sites. Carriers are very excited about moving to a “HetNet,” which will incorporate thousands of small cells – or low-powered radio access nodes that provide the same functionality as a larger tower for a small region. The HetNet will make the network vastly more complex, with the small cells adding thousands more points of interference that will need to be managed.

      Companies like Ubiquisys are building intelligent software for small cells to make them more manageable within the Radio Access Network (RAN). Small cells also introduce complications with backhaul (that is, returning the signal to the core network). For all of their flexibility, they are often placed in locations where traditional methods of backhaul like fiber cables or line-of-sight-microwave are impractical or unavailable. Blinq Networks and Siklu are among the companies working on new methods of backhaul for otherwise hard-to-reach small cell deployments.

      Offloading alternatives

      An easier way for carriers to ease the spectrum crunch is simply to get rid of as much data traffic over their networks as possible, enabled by the use of Wi-Fi offload technologies from companies like AirSense, WeFi, and Devicescape.

      Ralph de la Vega, CEO of AT&T Mobility, told an audience he “has been preaching about” this for some time. But he’s done more than that – AT&T now owns hotspots at some 30,000 McDonald’s and Starbucks locations, which handle traffic from the network’s customers when they are in the store. This is more difficult than it may seem, as carriers need to ensure that the consumer experience on Wi-Fi is as good or better than using the mobile network. Bringing awareness of which hotspots are accessible and have a strong signal as well as being able to seamlessly transition a user between the cellular and Wi-Fi network without interrupting service are critical areas being addressed by new companies.

      Network shaping

      Finally, some startups are going directly at the core network with software solutions that optimize the flow of mobile data traffic. This is perhaps the area we are most excited about, as evidenced by our investments in Intucell and Vasona Networks (Note: Intucell was recently sold to Cisco, but I remain on the board of directors; Bessemer still maintains an investment in Vasona Networks).

      Earlier this year, Intucell signed a multi-million dollar deal to deploy its self-optimizing network technology across AT&T’s entire U.S. network. Intucell’s solution optimizes the RAN by identifying in real time faulty or underutilized cells and adjusting their configuration automatically to provide the optimal level of coverage. Similarly, Vasona is leveraging its position as software in the network to deliver IP video and data at the appropriate time and bit rate over a given cell.

      What makes us particularly excited about this last category? Carriers can test software solutions on their network at a low upfront cost and see proven results in a short time before committing to a more substantial order. From an investor perspective, this means shorter sales cycles and a more capital-efficient business: We are now seeing startups that have never raised money before yet have already completed successful trials with major operators.

      Bob Goodman is a partner at Bessemer Venture Partners.

      Photo courtesy of E.O./Shutterstock.com.

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    • What if your cloud dashboard isn’t telling the truth? Hint: It ain’t good

      What happens if you can’t believe your own dashboard?  Whether it’s for your car, your plane or your computing cloud, it’s not a good thing if the console that’s supposed to tell you what’s really going on just isn’t doing so.

      rapgeniusThat’s why the recent Heroku-Rap Genius dustup is important. To recap:  About two years ago Rap Genius, which runs its Ruby-based application on Heroku’s platform as a service, started noticing performance issues. As traffic grew, it dutifully added more Heroku resources, aka “dynos,” in Heroku parlance. But performance still lagged. Rap Genius dealt with lots of customer complaints although its Heroku log files and related New Relic dashboard said nothing was amiss.

      Customer mandate: transparency and trust

      It turns out that Heroku, the PaaS company acquired by Salesforce.com in 2010,  had tinkered with the routing underpinnings of its site in such a way that jobs were not getting deployed optimally. This move from “intelligent load distribution” to “random load distribution” plus the fact that this change was not documented — let alone publicized —  to customers, was the issue.

      In a February 13 Rap Genius blog post detailing the issue, the company said:

      “A Rails dyno isn’t what it used to be. In mid-2010, Heroku quietly redesigned its routing system, and the change — nowhere documented, nowhere instrumented — radically degraded throughput on the platform. Dollar for dollar a dyno became worth a fraction of its former self.”

      That blog post generated a ton of “up-votes” on Hacker News  and  probably promoted an apology from Heroku, which TechCrunch covered.

      Rap Genius co-founder Tom Lehman described what happened in a recent phone interview. “We had been running 90 dynos at $20,000 a month which we thought was sufficient based on the incorrect data we were getting but it turned out that 90 dynos was woefully insufficient. So we upgraded to 300 dynos at $40,000 per month and performance is still bad. We can’t pay $40,000 a month for this.”

      On February 16, Heroku issued a more detailed apology  and outlined a plan of action including:

      • Improving our documentation so that it accurately reflects how our service works across both Bamboo and Cedar stacks
      • Removing incorrect and confusing metrics reported by Heroku or partner services like New Relic
      • Adding metrics that let customers determine queuing impact on application response times
      • Providing additional tools that developers can use to augment our latency and queuing metrics
      • Working to better support concurrent-request Rails apps on Cedar

      When asked for comment, Heroku referred back to its blog post.

      Lehman said his company is in a tight spot. It can’t sustain payments of $40,000 per month. “Unless something changes we have to move.”

      the likely destination? Amazon Web Services, a transition he would not take lightly because Heroku does much that AWS cannot. On the other hand,  many of Rap Genius’ third-party providers are already on AWS.  ”I still have love for Heroku. Without it we couldn’t get to where we are today but they have not been 100 percent upfront with customers.”

      In his view, this should not be the end of the story. “We feel Heroku (and therefore Salesforce.com) overcharged and misled a bunch of small (and big!) start-ups and if they indeed did something wrong they should be held accountable.”

      The bigger picture

      I’ve asked Lehman if he is party to the class action suit and will update when he responds, but lets get back to the broader issue. Update: Lehman said he is not part of the lawsuit.

      Companies already get the heebie jeebies over the perception that moving to the cloud involves a “loss of control” over its IT. Imagine the impact if they think they can’t trust or believe in the metrics they’re given by their providers.

      This is about way more than Heroku and Rap Genius. It’s about customer trust and the lack of that is a real danger to cloud adoption.

      Photo courtesy of Shutterstock user 3Art

      This story was updated at 8:42 a.m. PST to reflect Lehman’s position on the class action suit.

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    • 5 things I’ve learned in 24 hours as a SXSW newbie

      Because I’m a journalist and somewhat of a nerd, which means I do things like read Romenesko and Poynter for fun every day, I’ve wanted to come to SXSW in Austin for years. I don’t remember when I first started feeling the pangs of missing-out-on-coolness-emanating-from-Texas in March, but I definitely muted the Twitter hashtag for at least the past two years and was deeply jealous of anyone I knew who went. When my journalism professors complained about having to go and moderate a panel last year, I thought they were the height of annoying. How could you possibly complain about hanging out with super hip people in a super hip city with tacos?

      One of the most in-demand services in Austin? Phone charging.

      One of the most in-demand services in Austin? Phone charging.

      But now, less than 24 hours into my first SXSW experience, I’m sitting on the floor of the Austin Hilton charging all my dead iDevices, telling someone that, no, they can’t take my picture for a Tumblr of people charging things and wondering if naps on the plush carpeting are acceptable. My hair is looking sort of frizzy from the humidity and I’ve been offered more free drinks in place of food than I thought possible. (Please let me know if you see vegetables anywhere. To the lady who told me that “Bloody Marys are the same as breakfast,” no, that’s just not true.)

      I’m texting people and complaining about various aspects of SXSW. And thank goodness, they’re reminding me to shut up.

      Despite the warnings that SXSW isn’t what it used to be, and despite the frizzy hair and excess drinks, I’ve still had a blast in the 24 hours I’ve been here. I’ve found plenty of geeks, heard live music three different times, seen people I’ve only read about speak in person, and have bookmarked the idols I still want to meet.

      So if someone tries to tell you it’s not as cool as it used to be or that it’s just over-hyped marketing next year, you should ignore them. And do SXSW your own way. (Even if part of the conference is moving to Las Vegas next year.)

      Here’s what I’ve learned in my 24 hours here so far:

      1. Planes from San Francisco to Austin on the Friday before the conference should be re-labeled SXSW shuttles. They should be properly labeled as such, at least for other passengers who don’t enjoy the sight of startup sweatshirts, discussions of the Soundcloud party, or questions like, “Hey bro, is that a Pebble watch?”
      2. When someone asks if your name is “on the list,” you should always say yes. Similarly, if they ask if you’re with “event PR,” you should say yes, because it’s possible they said “NPR” and you just misheard them and it will be an awesome party. Similarly, when you hear “Facebook jazz party” it could actually be “basement jazz party.” These are all good calls.
      3. Pedi-cabs are apparently normal in Austin, and the drivers wear absurd costumes to stand out. I don’t know who thinks it’s a good idea to ride one. But people do. And they look like fools.
      4. Introduce yourself to everyone. Say hello. People are fascinating. I took a Sidecar ride (which was free) and my driver told me about his job tutoring inmates in an Austin prison. I took an Uber car (also free) and my driver had worked at a mortician’s office. A completely random person and I bonded over trying to sneak into a line for free sandwiches before getting kicked out of said line. Seriously, this is like extrovert central; embrace it.
      5. You’ll feel like you’re always missing out on something cooler happening somewhere else. I think that’s an inherent part of the experience. But I’ve decided I’m just going to roll with it, and enjoy whatever I’m doing whenever I’m doing it. My best time so far was sitting in the basement (not Facebook) jazz bar drinking gin and tonics with basically complete strangers. And there wasn’t a tacky Interactive badge in sight.

      Think I’m an idiot for missing out on some crucial Austin tip or experience? I’m here till March 12 — tweet at me at @elizakern and let me know.

      Related research and analysis from GigaOM Pro:
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    • New playlist: What does the future look like?

      what_does_the_future_look_like

      TED playlists are collections of talks around a topic, built for you in a thoughtful sequence to illuminate ideas in context. This weekend, a new playlist is available: What does the future look like?

      It’s the question none of us is sure how to answer: What will the world look like in 20 years? And in a hundred years, will our lives be recognizable? Is the future going to be so bright we gotta wear shades, or will we descend into dystopia? In this selection of talks, hear 11 visions for the future — on everything from cars to the Internet to the human species.

      Watch this playlist, which includes talks by Juan Enriquez, Nicholas Negroponte and Danny Hillis.»

    • ICYMI: Diving into Lean In, iPhone defectors and devices talking to each other

      Here’s an easy way to end the weekend a bit smarter than when it started: Catch up with recent GigaOM Podcasts! From Facebook’s news feed to people fleeing iPhone to connected devices potentially conspiring against you to the LED industry, good listens are just a click away.

      Facebook’s feedin’, Lean In‘s meanin’, and everyone’s Hadoop-in’


      Download the weekly news wrap up

      Call-in show: Why the “I’m leaving iPhone” trend?


      Download the mobile call-in show

      IoT: When devices can talk, will they conspire against you?


      Download the Internet of Things podcast

      Why we need the LED industry


      Download the GigaOM Research podcast

      Related research and analysis from GigaOM Pro:
      Subscriber content. Sign up for a free trial.

    • The Most Iconic Ferrari in the World

      Classic Ferrari

      There’s something about a classic Ferrari that pushes all the right buttons. From their elegant styling and grace, to the intoxicating noise that comes from under the bonnet, old Ferrari’s are in a class all their own. Certain cars, like this history making 250 GT SWB, are the cars that little boys dreams are made of. Take a moment to enjoy it after the jump.

      Source: Petrolicious.com

    • This Week in Thought Leadership

      Industry Perspectives from Unisys, Dell, CA Technologies and Online Tech

      thought-leadership

      This week, our contributors to the Industry Perspectives channel shared thoughts on the data center “skills gap,” managing IT risk, methods to improve capacity planning, and a closer look at the differences between PCI compliance and HIPAA. This channel at DCK is growing and providing industry professionals with the opportunity to share their insight and expertise. For your weekend reading, here’s a recap of this week’s columns:

      Mind the IT Skills Gap and the STEM Cliff! – However, the demographic “time bomb” is about more than the loss of programmers who know COBOL or of test engineers who know transaction processing. There’s also been a major shift in how companies organize their IT staffs, and their roles and skill sets, writes Bob Supnik of Unisys.

      Understanding IT Risks – Most IT risk comes from failure of the enterprise to properly oversee or govern its projects, not from technical or low-level people issues. Hani Elbeyali of Dell writes on how to further your understanding of IT risks to lead to better management of potential issues.

      Improving Capacity Planning Using Application Performance Management – Jason Meserve of CA Technologies writes about how to ensure an exceptional end-user experience for business-critical applications while reducing risk and without over-provisioning IT infrastructure.

      HIPAA and PCI Compliance Are Not Interchangeable – When thinking about compliance, many companies assume PCI DSS is interchangeable with HIPAA or it is assumed that the gap between the two is small, writes Mike Klein of Online Tech. The real issue is that HIPAA and PCI DSS compliance protect different types of information, with different audit guidelines, safeguard requirements, and consequences for non-compliance or breaches.

      Industry Perspectives is a content channel at Data Center Knowledge highlighting thought leadership in the data center arena. See our guidelines and submission process for information on participating. View previously published Industry Perspectives in our Knowledge Library.

    • Last week on Pro: BYOD, AWS, and oDesk

      This weekend, all eyes are on SXSW, as 60,000 registered attendees (not to mention the thousands who arrive just for the parties) descend into Austin for the ten-day interactive, film and music festival. Be sure to check out our SXSW coverage and wish our reporters luck and a solid Wi-Fi connection as they navigate hundreds of panel discussions and downtown Austin. Meanwhile, over on GigaOM Pro, our analysts are looking at the challenges of BYOD policies in the workplace, new trends in hiring contractors (both in the U.S. and overseas), and more.

      Note: GigaOM Pro is a subscription-based research service offering in-depth, timely analysis of developing trends and technologies. Visit pro.gigaom.com to learn more about it.

      Cloud: Three Things Amazon Web Services Should Do to Remain On Top
      David Linthicum

      Analyst David Linthicum takes a look at the latest Gartner report on public cloud computing adoption, which reveals that the IaaS market continues dominate the conversation (and the revenue streams) when it comes to public cloud. While AWS is clearly the biggest IaaS player — for now — Linthicum offers his own take on what Amazon can and should do in order to maintain its lead in the market.

      Mobile: Planning a BYOD strategy on the move
      Cormac Foster

      Analyst Cormac Foster provides a practical guide for enterprises who want to implement a smart, dynamic BYOD strategy. Acknowledging that most companies already have an ad-hoc system in place, Foster provides guidance for establishing an oversight team, creating standards and metrics, and ensuring that you have buy-in from key departments across a given organization before embarking on a phased buildout.

      Social: Taking the friction out of a fast-and-loose work economy
      Stowe Boyd

      Outsourcing is passe — instead, companies like oDesk are propagating a new trend called ”lift, not shift,” as analyst Stowe Boyd discovers when he sits down with Gary Swart, CEO of oDesk, to chat about the 540,000+ companies which use the service to find and hire contractors. Boyd analyzes Swart’s description of how US companies create work both in the U.S. and overseas (as opposed to outsourcing labor for their entire company), and how oDesk is establishing itself as a global player in the freelance economy.

      Thumbnail photo courtesy of Flickr user Will Merydith

      Related research and analysis from GigaOM Pro:
      Subscriber content. Sign up for a free trial.

    • NASA releases augmented reality app for viewing 3D spacecraft models

      nasa-spacecraft-app

      Many of you probably know about NASA’s latest venture onto Mars with the little spacecraft that could, Curiosity. Have you ever gotten a bit curious about exactly what that little gadget actually looked like? If you have, you’re in luck, as NASA has released an augmented reality app that will let you view a full 3D rendering of Curiosity or a few other models of spacecraft, with more models said to be added in the future.

      The app is as simple as printing out a few markers, then aiming your device camera at those markers to see the 3D model. Best of all, it’s a free application. Hit the download links below to test out the app for yourself.

      QR Code generator

      Play Store Download Link

      Come comment on this article: NASA releases augmented reality app for viewing 3D spacecraft models