Jeremy Dunham, Zipper Interactive’s new Senior Community Manager, introduced himself to the PlayStation Blog US community, and brought with him news…
Blog
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American Humanics Awarded Grant
The California State University, Fresno American Humanics (AH) Program was awarded a $25,000 grant that will be used to give its students hands-on experience in the Community Benefit Organization (CBO) sector…The project’s funding comes from a three-year grant from California Campus Compact, a national coalition of more than 1000 college and university presidents…
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Borderlands DLC #1 dated
The first batch of DLCs are head to Borderlands this month. “The Zombie Island of Dr. Ned” has just been dated for a November 24th release.The p…
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Satellite Cos. Pitch Their Spectrum to the FCC and Eventually Carriers
The FCC has had conversations with Qualcomm and Skyterra in the last few weeks about an effort to use a combination of satellites and a terrestrial network known as ATC (Ancillary Terrestrial Component), which could make 100 MHz of spectrum available for mobile broadband. Given that both the wireless industry and the FCC are unified in calling for more spectrum for mobile data services, the satellite companies are setting themselves up for a potential payday, but I still think it’s a sucker’s bet.The FCC is interested in learning more about ATC, Dean Brenner, VP of government affairs for Qualcomm, told me. SkyTerra’s VP of regulatory affairs, Jeff Carlisle, said he was meeting with the FCC to point out that companies holding ATC licenses could get 100 MHz of spectrum online within the next couple of years. Back in 2003, the FCC overruled objections from the CTIA and the wireless industry, and told satellite companies holding spectrum in the L and S bands that they could offer broadband as long as it had a both a satellite and a terrestrial network component. Companies with this ATC approval promptly went out and raised billions to create such networks.
However, the cost of launching a satellite, and a lack of partners to help offset the price of a terrestrial network, means that for now, there are satellites but no terrestrial component. Another issue is the fact that a handset would need to operate on both networks, and so far the efforts to produce one that would appeal to consumers look pretty lame. One of the bigger beneficiaries of the ATC decision, a company called TerreStar, appears to have switched its goal from providing broadband to offering satellite communications as a backup to existing cellular network — a strategy I still question. TerreStar could not be reached for comment.
SkyTerra’s Carlisle believes a consumer-serving combination network has value, but that the likeliest route to the spectrum will be from existing carriers that license it from the satellite companies and then build out the terrestrial component. At that point, the satellite may become an albatross given the challenges of creating a dual-mode handset and the fact that all of the real speed and action will be delivered via the terrestrial network. (Satellite broadband speeds so far are unimpressive.) Carlisle pitches the bird as a nice form of backup service that public safety professionals and even consumers would still find valuable.
Yet that’s not going to stop the CTIA, which has been against ATC and satellite broadband for years. In a filing with the FCC last week it asked the commission for more spectrum, including that used by satellite providers. From its filing:
Finally, CTIA urges the Commission to undertake an examination of spectrum allocated to U.S. satellite providers. CTIA believes that a review of current satellite authorizations, coupled with an assessment of whether such providers are fully and efficiently utilizing their spectrum allocations, will inform whether this spectrum should be reallocated for licensed CMRS wireless broadband use.
The CTIA is asking the FCC for 800 MHz and isn’t afraid of going up against broadcasters to get it, so this plea for a rethink on satellite may just be the organization’s effort to throw everything including the kitchen sink, at the spectrum issue. And even if the industry accepts that it needs the 100 MHz of spectrum that SkyTerra claims is available, it comes attached with some pretty big risks.
Image courtesy of SkyTerra

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GamersGate has a virtual currency I might actually want to earn
Generally speaking, I’m not a fan of virtual currencies. They certainly have their place, but usually they’re just an obstacle between you and the object you want. Why do I have to buy points if points are just your version of dollars? There are exceptions: here in Seattle there are a couple alternate currencies being traded for goods and services which work on a different level from dollars — and GamersGate, the direct-download games site, appears to have something of a good deal in their blue coins.Unlike in Mario 64 and other games, you can’t get an extra life by collecting 10 blue coins. That would be impossible. No, these are used for buying games, just like regular money, but it appears that you can earn them just by participating in the site. Writing reviews for games, answering questions in the “Game Tutor” program, and doing other stuff nets you a load of coins. They’re not worth a lot individually, but once you buy or review a few games (may I recommend X-COM?) and lurk on the forums for a bit, you should have enough to make a bargain purchase or two.

If you keep an eye on the offers page, you can also find games that give you lots of bonus coins, too — so if it’s between buying it there or on Steam or whatever, you might as well get the extra buck or two off.
Anyway, if you’re going to lurk on a gaming community, you might as well get paid for it, right? I couldn’t find a complete guide to how to get coins so I’ve put what they sent me here:
Some of the current EA titles have huge Blue Coin bonuses (i.e. Dragon Age: Origins- 5,000 blue coins).Pre-order
GamersGate allows you to pre-order a game, and when you do you’ll be rewarded with Blue Coins. The standard is 250 BLC, but sometimes there are special offers that include more.
Price guarantee
If the pre-ordered game drops in price within 30 days after its release, for more than 5 days, you will get the difference back in Blue Coins.
Review
Your reviews posted on GamersGate are important as they will help other gamers with their game selections. Therefore we want to ensure that all reviews are as useful as possible to our gamers. Anyone who has purchased a game is welcome to write a review, which will be published on GamersGate. Please note that in order to get your review published you need to follow our review policy. In order to review a product, you must be logged in and own the game, and you can only review a product once. If you are first to review you will receive 300 BLC, with additional reviewers receiving 150 BLC.
Ratings – rate a game
GamersGate allows you to rate the game you have purchased, using a five-star rating scale. If you are first to rate the game, you will receive 100 BLC with subsequent ratings receiving 50 BLC.
Game Tutor
The Game Tutor program is designed to help members with any game issues and reward those who help.
For example, let’s say you can’t get your game to load or you are struggling on a specific level of a game. You simply go the page, post your question and the first member who responds with the solution is rewarded with Blue Coins which can later be used to purchase games. The person who provides the solution will be rewarded with 500 BLC.
Purchase Games
For every game you buy, you will receive 5% of the purchased value in BlueCoins. Let’s say you have bought 5 games for $39.99 – you’ll have enough coins to get a FREE game (valued at $10).
Walkthrough
GamersGate offers tons of challenging games, and players are bound to get stuck from time to time. Any player who writes a Game Walkthrough for the site will be rewarded with 1,000 Blue Coins.
GG Tag
Gamers will use their “GG Tag” widget to direct new users to GamersGate. The “GG Tag” displays your GamersGate profile with links to your profile page, the game you are currently playing and the games you own. Users will be able to post their “GG Tag” widget on websites, blogs, and any other place where you can imbed HTML code. You will have a kickback in BlueCoins on every purchase generated from your GG Tag.
White member will receive 2%, Green 2.5%, Yellow 3%, Red 5% and Black 10%.
Reward program;
Pre-order: 250 BLC (Watch out! Sometimes games give you more BLC.)
Review (1st): 300 BLC
Review: 150 BLC
Rate (1st): 100 BLC
Rate: 50 BLC
Game Tutor Solution: 500 BLC
Walkthrough: 1,000 BLC
Purchase Games: 5% of the total purchase value will be rewards in BLC
[Example: Buy Football Manager 2010 for $49.95 get 5% back in Blue Coins, or 2,498 BLC. Or buy 5 games for $39.99 each and get a game for $10 for FREE.]
GG Tag: Create you own GG Tag and show off your entire GG catalogue.
Publish the GG Tag on your blog; when friends buy games through the GG Tag widget, you’ll be rewarded with BLC.Member status:
White Member: 0 – 1,249 BLC
Green Member: 1,250 – 4,999 BLC
Yellow Member: 5,000 – 12,499 BLC
Red Member: 12,500 – 999,999 BLC
Black Member: >1,000,000 BLC
And no, I’m not on the payroll there! Just seems like a good deal.
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PC Game Developer Pirates Own Game As Promotion
A bunch of folks sent in stories about the decision by smaller, indie PC game developer RedLynx to put its own “pirated” game on BitTorrent the same day as it released the game. The one difference is that it removed one feature (a leaderboard, which the company describes as “the soul” of the game) from the “pirated” version, hoping that those who got the game that way would eventually agree to upgrade to the full version later. The company’s CEO explained:
“Piracy is here, so how can we take advantage of that? What we did actually, on day one, we put that game immediately on all the torrent networks ourselves…”
I’m of mixed opinions when it comes to disabling features in “free” versions, but it appears to be working for RedLynx. It’s certainly better than freaking out and complaining about “piracy.”
Of course, not everyone agrees that putting any content up was a good idea. Over at Escapist Magazine, they drag this guy over the coals for even admitting that piracy exists:
In my mind, posting even a gimped version of your game to pirate sites is counterproductive to attempting to earn money developing said games. Doing so implies that piracy is tolerable, which it isn’t. Plus, any traffic which the game may or may not generate to such torrent sites may facilitate users downloading other pirate games which legitimate companies did not leak.Even if RedLynx made the unscrupulous decision to post their game to a torrent sites, why in the name of Jehovah would the CEO tell anyone about it? I see no advantage for that information to be made public and, conversely, there is a huge possibility for an industry-wide backlash.
This makes no sense at all to me. The CEO is correct. Piracy exists. Piracy of this game is going to happen either way. Figuring out ways to take advantage of it as a promotional tool is the smartest thing you could do. It’s not implying that piracy is “tolerable,” it’s saying that piracy is here, it’s not going away, and there are ways to take advantage of it. In many ways it’s the reverse of saying it’s “tolerable.” It’s saying that there are benefits to using it to your advantage. Apparently, the folks at Escapist think the proper business strategy is to put your head in the sand. Can’t see how that helps at all. As for questioning why he would tell people about it — again, that’s not so complex. By telling people about it, he again is getting a lot more attention for his game and doing so in a way that shows he respects users, rather than thinks that they’re all criminals. He trusts that some of those who play the pirated version will decide to upgrade to the full version. And why should he care if others in the industry don’t like it? His job, as CEO, is to get more people to pay for his game. If he’s found that this method works, what’s the problem?
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Mobile Visual Search
I am impressed with a new mobile application that allows iPhone users to quickly search consumer product information. Currently, the Visual Search is designed for iPhone only and is not yet released by IQ Engines.
According to IQ Engines’ Website, you can use your iPhone’s camera, point at any product to retrieve detailed product information, reviews, prices, and purchase links. To learn more about Visual Search, please view the following video created by IQ Engines.
I think Visual Search is an interesting mobile application that has a potential use in education and training. Image that we can use our mobile devices and an application like Visual Search to find similar drawings, paintings, images, music sheets, art works, and etc. from libraries and museums in the world. I guess it won’t be long to see more powerful media-centric Web applications. Web 3.0 is coming soon.
Posted in Mobile Technology, Web 3.0 Tagged: iphone, mobile, search, visual

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Trillions: a short film on the future of computing
This is an interesting little futurist tease of a movie by MAYA that’s “a fast paced preview of a larger effort — I’m guessing where they fill in the gap at the end. The idea is that computing right now is at one of those thresholds where we can’t quite grasp the idea of the “next generation.”Just as computing in the 60s and 70s was about mass calculation and interpretation of external data and experts foresaw little of what we have now, the future of computing involves such a low level of fundamental integration and a high number of nodes that it’s practically impossible for us to see how it will work. That doesn’t mean we shouldn’t try, though.
[via LikeCool]
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Pastoral Reflection by Irish Bishops Calls for Public to Adopt a “simpler lifestyle” and the Government to Support a Treaty at Copenhagen 2009

2009Nov9: Irish bishops release “The Cry of the Earth”, a pastoral reflection on climate change that calls for the public to adopt a “simpler lifestyle” in order to help the planet and the Irish Government to support a new treaty at the Copenhagen meeting which sets greenhouse gas emissions targets (Irish Times).
Reference: Irish Times http://www.irishtimes.com/newspaper/ireland/2009/1109/1224258393882.html
Image Description: Kylemore Abbey in Connemara, County Galway, Republic of Ireland. Photo by hwrdh. Image Location: Wikimedia Commons http://commons.wikimedia.org/wiki/File:Kylemore_Abbey_5.jpg Image Permission: This file is licensed under the Creative Commons Attribution 2.0 License.
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The Scorecard: Who Wins & Loses With EA’s $400M Playfish Buy
Social games — a subset of the gaming industry that offers simple games that run across various social networks — today received what is the equivalent of a Good Housekeeping seal of approval from Electronic Arts, the $4.2 billion-a-year gaming giant. EA today snapped up Playfish, a London-based company which is well-known for social gaming titles such as Restaurant City and Pet Society, for $400 million. Here is my take on the winners and losers in this deal, including its ramifications for the overall industry.Electronic Hurts: Electronics Arts is paying $300 million ($275 million in cash and $25 million in equity retention money) and another $100 million in earn outs for Playfish. EA is paying top dollar because its internal social gaming efforts have been a flop. This past summer, Electronic Arts was hesitating to offer $200 million for Playfish. I would guess EA’s internal social gaming efforts (or lack thereof) were the reason why it almost doubled the money.
Electronic Arts CEO John Riccitiello clearly understands the changing distribution and monetization dynamics of the game business, but he is on the wrong side of history. The company today reported a big loss — $391 million on sales of $788 million — and cut nearly 1,500 employees. (Related post: “Game Business and Its Crisis of attention“)
EA is way too dependent on the console market and has been slow to embrace the shift to web-based gaming. Despite buying Playfish, Electronic Arts will continue to see its revenue come under pressure. Overall trends are against EA, as we have noted previously. EA will find itself on the treadmill of buying companies for growth and diversification into new markets — never an easy task. Verdict: Loser.
Game on: Playfish’s management, including co-founders Kristian Segerstråle, Shukri Shammas, Sami Lababidi, and Sebastien de Halleux, are the biggest winners in this deal. They kept a low profile, stayed far away from the hype and fury of Silicon Valley, and by building a business based on solid fundamentals, they were able to form a respectable company — rumored to have revenue between $40 million and $50 million. The company says it is profitable and has enough cash on hand to remain an ongoing business. Verdict: Winner
Index-ed: The biggest winner in this deal is Index Ventures, the London-based investment house headed by Danny Rimer. The deal validates the firm’s consistent backing of virtual goods and virtual world/gaming companies. Most importantly, the deal shifts focus away from the firm’s very public humiliation. The fund had to bow out of the Skype buyout, even though it was the original instigator. As they say, in the VC world, you are as good (or bad) as your last exit. Verdict: Winner
Game Side Story: The biggest winner in this deal will be the entire social gaming sector. “EA’s acquisition validates this space, and shows how big this is about to become. Now, this is going to grow on a really massive scale,” de Halleux, Playfish’s COO, told Inside Social Games. Thanks to EA’s bet, most of the second-tier game publishers will jump into the fray, picking up all the good companies. Activision/Blizzard is looking at the social gaming space and is a likely buyer. Others like THQ and Ubisoft need a play of their own and might loosen their purse strings. That is good news for the likes of Playdom and Social Gaming Network. I am actually surprised that Disney and other large media companies have been playing it cool and not buying in the space. Verdict: Winner
Zynga-ed: Over the past few weeks, TechCrunch has been running a much-needed campaign against the crummy offers in games that are mere lures to get virtual points. The issue is impacting some social gaming companies more than others, including Zynga, which until recently has been a media darling. It’s in the eye of the hurricane, but then it’s the biggest (and most aggressive) social gaming company. I could call it a loser for now, but a long-term winner.Think of it this way: If Zynga cleaned up its act, walked the thin and narrow, and in the process lost, say, a third of its revenue, it would still be making somewhere between $175 million and $200 million a year. Given that Playfish was acquired for 10 times its revenue, Zynga could get between $1.75 billion and $2 billion. That’s a big number, and Zynga will be hard-pressed to find a buyer. So it has to go for an initial public offering — and that can take some time. Verdict: Loser

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Clear And Concise Explanation For Why Software Patents Harm Innovation
Tim Lee points us to an excellent discussion at The Abstract Factory blog for why software patents harm innovation (though, I’d argue that the reasoning set forth applies beyond just software patents). The writer, Cog, initially discusses the sort of story that’s all too common these days, about some friends of his who build a cool online service, with plenty of important details in the execution and the implementation that make it better and significantly more useful than whatever else is out there… only to find themselves sued by a patent holder, whose own technology includes none of the wonderfulness that makes Cog’s friends’ product so powerful. From there, he goes on:
One thing that I find extremely frustrating about many legal scholars and economists’ approach to patents it that they make two false assumptions. The first assumption is that transaction costs are acceptable, or can be made so with some modest reforms. The second assumption is that patent litigation is reasonably “precise”; i.e., if you don’t infringe on something then you’ll be able to build useful technology and bring it to market relatively unhindered. As my friend’s story shows, both of these assumptions are laughably false. I mean, just black-is-white, up-is-down, slavery-is-freedom, we-have-always-been-at-war-with-Eastasia false.The end result is that our patent system encourages “land grab” behavior which could practically serve as the dictionary definition of rent-seeking. The closest analogy is a conquistador planting a flag on a random outcropping of rock at the tip of some peninsula, and then saying “I claim all this land for Spain”, and then the entire Western hemisphere allegedly becomes the property of the Spanish crown. This is a theory of property that’s light-years away from any Lockean notion of mixing your labor with the land or any Smithian notion of promoting economic efficiency. And yet it’s the state of the law for software patents. Your business plan can literally be to build a half-assed implementation of some straightforward idea (or, in the case of Intellectual Ventures, don’t build it at all), file a patent, and subsequently sue the pants off anybody who comes anywhere near the turf you’ve claimed. And if they do come near your turf, regardless of how much of their own sweat and blood they put into their independent invention, the legal system’s going go off under them like a land mine.
It is hard to think of a more effective mechanism for discouraging innovation in software. I mean, I suppose you could plant a plastic explosive rigged to a random number generator under the seats of every software developer, and that would be slightly worse.
The only thing I’d quibble with is the claim that this is the typical economists’ approach to patents. Plenty of very smart economists (including some Nobel Prize winners) agree that the patent system makes no sense. But, other than that, this is quite an accurate description of the problem and the underlying fallacies from those who think the system works. Cog also points out (as we have in the past) that it’s ridiculous to claim that the patent system serves a separate purpose in “disclosing” inventions such that everyone can learn from them:
At any software company with competent legal counsel, developers are instructed in the strongest possible terms never, ever to look at a patent, because the tiniest amount of documented influence could be used as ammunition in a lawsuit. The only time a sane software developer reads a patent is when your company’s lawyers specifically ask you to help them prove you’re not infringing on one. If you ever get wind that there’s a patent even vaguely related to your work, you stick your fingers in your ears and run in the other direction. In short, software patents facilitate “conversation” about as well as poison gas bombs do.
What he’s talking about is the fact that if you’re found to have willfully infringed on a patent, the damages suddenly get tripled. And, showing that you looked at the patent in question is often how patent holders will claim willful infringement. The system is designed such that whatever benefits there may be from “disclosure” have been completely wiped out due to willful infringement damages.
Oh yeah. As for Cog’s friends? They’re basically screwed:
Now, my friend and his partner have consulted multiple IP lawyers and they’ve said, “Yep, the law is probably on your side.” They have also said, “You’re still screwed.” The trial would take forever, the legal fees would be ruinous, and in the meantime nobody will invest in a company which has a litigation cloud hanging over it.
So, none of us ever get to see or use the software that they created. That’s the opposite of what the patent system is supposed to do.
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Microsoft’s Top 3 advances in Exchange Server 2010
By Scott M. Fulton, III, Betanews
The biggest change to Microsoft Exchange Server 2007 was supposed to have been the introduction of something called Unified Communications — the introduction of a singular console for the handling of all forms of digital communication, wrapping voice mail, instant messaging, and e-mail into a single delivery system. History may yet vindicate UC as the product’s singular achievement.
But in the near term, administrators credit Exchange more for what it gives them than the world at large. In that light, the inclusion of PowerShell as not only the underlying language of the system but as its engine as well, changed everything for the admin. It may very well be why the product has surged to a two-thirds market share, by some estimates, over once formidable competition such as Lotus Notes.
So learning a lesson from history, the message from Microsoft with regard to Exchange Server 2010, which went on sale this morning, is about new levels of control. The idea that e-mail, or any kind of communication, once sent unto the vast Internet is out of the sender’s hands — like a paper sailboat launched from a river pier — is what the Exchange team has been working to combat. During a beta program which Microsoft says involved dozens of universities, signing up some ten million participants worldwide, the company has completed development of a browser-based endpoint for ES 2010-delivered e-mail that is not only more manageable than Outlook 2007, but that has beaten Outlook 2010 — the product it’s supposed to be derived from — to market by perhaps eight months.
What that means is, hopefully for a short time only, there will be a functionality gap between what the new Outlook Web App — hosted by ES 2010 — can deliver compared to what Outlook 2007 provides. If Julia White, Microsoft’s marketing director for Exchange, has anything to say about it, that gap will be shorter rather than longer, but it’s not unnoticed.
![Microsoft Outlook Web App previews the textual contents of a voice mail. [Courtesy Microsoft Corp.] Microsoft Outlook Web App previews the textual contents of a voice mail. [Courtesy Microsoft Corp.]](http://images.betanews.com/media/4044.jpg)
Microsoft Outlook Web App previews the textual contents of a voice mail. [Courtesy Microsoft Corp.]
White spoke with Betanews this afternoon from Berlin, where she had just completed a TechEd Europe demonstration along with Corporate Vice President Stephen Elop. “Obviously Outlook Web Apps comes with Exchange, so they can use that today; when Outlook 2010 comes out, they can use that,” said White, “and we are absolutely planning support for Outlook 2007 in the roadmap here. So it’s on the agenda, and we will actually be getting to it.”
Much of what Exchange 2010 will deliver absolutely depends on this upgrade to Outlook 2007, as you’ll see. We asked White for her take on what she would consider the top three enhancements to administrator functionality in ES 2010.
#3: Transport Protection Rules
Number three on this list is the Transport Protection Rules system, which we described earlier today. It enables the administrator to designate the extent to which the recipient of a message can utilize its contents, based upon rules that enable Exchange to analyze the content itself. “In the demo this morning, I set a Transport Protection Rule based on a keyword. But actually another aspect of that is, those rules can be set based on the sender, the recipient, or even contents of an attachment,” White told Betanews.
“Any of those things can be triggered; and having the ability to centrally decide what gets encrypted and what doesn’t, is a really powerful tool. With end users, it’s hard for them to keep up with corporate policy, pay attention to it, or know about it. So oftentimes it’s unintended, versus intended, when information isn’t protected. Having that essentially managed brings peace of mind, for the users as well as the IT pros.”
The ability to analyze an attachment takes place on a granular level, White told us. If a PowerPoint presentation, for example, were to contain the words “Microsoft Confidential,” that fact alone would trigger a rule that automatically encrypts the message outgoing, and that restricts the recipient from being able to pass it on.
#2: Role-Based Access Control
One of the least loved features of Exchange, or anything Microsoft has ever done, disappears in ES 2010: The Access Control List is a Registry-based system for designating which identified and authenticated user had permissions to control specific objects. It has often been a ridiculous concept that starts one off with the assumption that everyone has rights to everything, and that ACLs provide the exceptions.
Exchange Server 2010 replaces this entirely with a concept that is much more rooted in Active Directory. Now, the administrator starts off in a universe where nothing is allowed until groups of users are added into the pool of permissions. Those groups that are added in are called management role groups, with the concept being that a predefined set of roles exist (a concept made popular by Windows Server 2008), and that groups of users or individual users are delegated those roles.
This morning, Julia White demonstrated how Role-Based Access Control enabled an otherwise unprivileged user to search for e-mails through multiple mailboxes on the company’s behalf (in this case, Microsoft’s usual fictitious firm, Contoso). Her system was delegated a role that let her perform the search, without having to delegate other responsibilities and privileges of a much higher administrative order. “A compliance officer might get that level of capability,” White explained to us, “but a help desk might have the rights to increase mail box quota size. Maybe HR would be given the ability to update contact information on behalf of employees. Extending all the way down to end users, even that same roles-based administration capability — end users can now create and manage their own distribution groups within Exchange. That no longer requires a call to the IT pro…usually that’s a lot of overhead.”
Next: The best thing ever to happen to old e-mail…
#1: Integrated archiving
During the late 1980s and into the ’90s, Microsoft liked to centralize things, thinking that if everything were in one big pile — as Arlo Guthrie put it — that would beat two or more little ones. The System Registry is, and remains, one big pile. Another — which can stink just as bad — is the .PST file, the single personal folder file that is created on the client side by Outlook.
It is every Outlook user’s nightmare, especially since Office buries this file typically in a black hole within a hidden directory inside each user’s Documents folder. For individuals who receive hundreds of thousands of e-mails per year (I’m on that list, believe me), the archiving process has cost users many a weekend.
With Exchange Server 2010, Microsoft marketing director Julia White told Betanews today, is the ability to perform this process completely in the background. But in addition, the archived items remain indexed and available, still listed as part of “Personal Folder” but stored separately.
“Today, the vast majority of e-mail actually sits on the local hard drive on those .PST files,” White remarked.. The end users love it because they can file as much as they want in there, and they have access to it when they’re on their PC. But from an administrator’s perspective, they don’t like them because they’re very expensive to discover, they get lost, they get corrupted, it’s a liability and a lot of overhead for the IT organization.
“So with integrated archiving…it doesn’t have any change to the end user experience,” she continued. “That Personal Folder appears, but the archive shows up and it looks just the same, it’s another folder in your file directory, it looks like a secondary Inbox…The benefit is, it’s all sitting on Exchange, so it’s not going to get corrupted or lost. It’s very easy to discover — that time comes down dramatically. And as a user, you get access to it through Outlook Web App, [as opposed to] on the local hard drive.”
Here, White took the bold step of proclaiming OWA as superior to Outlook, in that users still get full access to their mail (albeit with transport restrictions), but without having to keep those multi-gigabyte .PST files locally:
“What got us into this in the beginning was when we talked to our Exchange customers as we were planning [ES] 2010, and we found out that 20% of Exchange mailboxes have an archive on them today, but over 60% said it was important to them. It’s scary, because there’s not a mailbox out there that shouldn’t be archived for one reason or another. What we heard from them was, 1) the cost and overhead of maintaining and managing another system — new tools to learn — was too expensive; and 2) the end-user experience. Oftentimes you have an archive today, you have to go to a different UI to retrieve the mail, or the performance is really poor on the archived mail. Because what they do is called ‘stubbing,’ which means they literally just leave a little bit of the e-mail in the Inbox, and the rest of it sits out on a third-party system. So the performance has to go bounce between multiple systems, so it’s very slow.
“If end users don’t adopt it, it doesn’t work,” White remarked. “So this clears the hurdle of both the end user experience as the IT pro cost and management perspective.”
That 70% cost savings claim
During this morning’s presentation at TechEd in Berlin, Microsoft CVP Stephen Elop made the staggering claim that within a group of 100 companies testing Exchange Server 2010 over the last year, some were able to cut their administrative costs over earlier versions of Exchange by as much as 70%.
As is Betanews’ custom (and as is the custom of Betanews readers who see anything in double-digits beside a percentile mark), we asked how that figure was obtained. For instance, we’ve seen companies in the past that said the expenditure to do something this year was X% lower than the expense to do something in the past, and that typically refers to the fact that memory or storage or processor power is just that much cheaper. That’s not really savings; that’s a factor of the economy.So what is this 70% savings a factor of? “A big cost driver is storage,” responded White. “We know the storage aspect of e-mail, it’s a lot of information and it can get expensive. Traditionally, Exchange was deployed always on a storage-area network, which was fine back in the day when you had a 200 MB mailbox. Obviously, that’s not sufficing anymore, and 10 GB is becoming more of a standard. Supporting that kind of mailbox storage size on a SAN becomes cost-prohibitive.
“So what we’ve done in Exchange 2010 is two things: First, we dramatically improved performance, tenfold over Exchange 2003. When I say that, I mean the time it takes to read and write information to the disk. What that enables is world-class support of low-cost storage options — direct-attached storage, SATA, even in a JBoss configuration. So big, slow disks, you can run Exchange without any performance or reliability impact.” NEC Philips, for example, was able to increase its storage capacity by a factor of eight, while simultaneously reducing costs by a factor of four, White said; and Germany-based hosted service provider Elabs was able to reduce its storage costs by 70%.
Isn’t that saying that the expenditure this year is 70% or so less than the expenditure for a similar service in 2003? Yes, according to White, but that’s in terms of operating cost run-rate, which is figured according to time and not total investment, especially since companies don’t always purchase storage capacity all up-front.
Betanews also learned today that Microsoft’s SMB Windows Server bundles, Small Business Server 2008 and Essential Business Server 2008, will not be updated immediately with Exchange Server 2010. Those bundles may continue to be sold with Exchange Server 2007 for at least several more months down the road.
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GigaOM Pro: The Ultimate Guide To TV Everywhere
Over the past three years, the Internet has become a major secondary distribution platform for free-to-air broadcast programming. Whether through network programmers’ own sites, such as ABC.com, or through aggregators like Hulu and TV.com, ad-supported broadcast programming today is generally available online shortly after its initial airing at no cost to the user. However, programming such as ESPN, TNT and the Discovery Channel, which originates on pay-TV platforms (i.e. cable, satellite and telco TV services) has been a different story. Read more over on GigaOM Pro, our subscription only research service. (Subscription required and costs $79 a year.)
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How Skype Can Quickly and Easily Become a Social Network (and Clean Facebook’s Clock)
As a longtime Skype user who never felt that the service fit with eBay, I was thrilled to hear that it’s being spun off. And now I have some thoughts on how it can quickly and easily become an equally successful social network. In some respects, Skype already is the world’s largest social network, with hundreds of millions of users. And as a peer-to-peer system that generates revenue primarily through outbound phone minutes, Skype doesn’t need to sell advertising, which means that it doesn’t need to infringe on users’ privacy by turning their personal information into a salable commodity for advertisers — in my mind the fundamental flaw of web-based social networks. In other words, Skype has in place a well-established foundation for a social networking system based on privacy and trust. So what might a social Skype look like?
Skype already has a great client for real-time communication: a social graph of people its users know and call. It’s available for every major platform, and given Skype’s popularity, there are a large number of people online at any one time. Each Skype client could serve a XML file with the user’s current status, media files, link feeds and so forth, and to obtain a real-time view of what’s happening with other users, it could call around to folks in a user’s Skype list to get the latest updates. Such a system could be highly decentralized, with most content served directly from one user to another, and largely self-hosted, which means the infrastructure costs would be much lower than a centrally run web service.
The user experience would be effortless. Users would simply see more social features appear in upgrades to the Skype client, with, for example, Twitter-like functionality to broadcast to friends and followers in one panel, a link/news-sharing interface in another. By moving this functionality into the client, apart from a caching mechanism to temporarily store content for users while they’re offline, the need for a centralized web-based infrastructure is greatly reduced.
Apart from poking Facebook in the eye, why should Skype become a social network? Because it would drive phone minutes and SMS messages between friends, which drives revenues — which makes it a smart business decision. Besides, I’ve never bought the idea that a dominant position in a market guarantees long-term success. Skype took out a whole slew of early VoIP networks to become the world’s phone company — it could quickly and easily become the world’s social network, too.

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Apple Releases OS X 10.6.2 Update
The second minor incremental update for OS X Snow Leopard was released today, and it contains the usual expected bug fixes. It is also is said to contain built-in support for Apple’s new Magic Mouse, and may or may not remove support for Intel Atom processors. If you happen to be using a hackintosh and can confirm or deny whether or not the latest update breaks your system, please comment below and let us know.You can download the update via Software Update now, or get it directly from the Apple Support site. Here’s Apple’s rather lengthy description of the update, including major bug fixes:
The 10.6.2 Update is recommended for all users running Mac OS X Snow Leopard and includes general operating system fixes that enhance the stability, compatibility, and security of your Mac, including fixes for:
- an issue that might cause your system to logout unexpectedly
- a graphics distortion in Safari Top Sites
- Spotlight search results not showing Exchange contacts
- a problem that prevented authenticating as an administrative user
- issues when using NTFS and WebDAV file servers
- the reliability of menu extras
- an issue with the 4-finger swipe gesture
- an issue that causes Mail to quit unexpectedly when setting up an Exchange server
- Address Book becoming unresponsive when editing
- a problem adding images to contacts in Address Book
- an issue that prevented opening files downloaded from the Internet
- Safari plug-in reliability
- general reliability improvements for iWork, iLife, Aperture, Final Cut Studio, MobileMe, and iDisk
- an issue that caused data to be deleted when using a guest account
For detailed information on this update, please visit this website: http://support.apple.com/kb/HT3874.
For information on the security content of this update, please visit: http://support.apple.com/kb/HT1222.
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Welcome to the White House Partnerships Blog
Friends,
It’s my pleasure to welcome you to the Partnerships blog, the blog of the White House Office of Faith-based and Neighborhood Partnerships!
President Obama established the Office of Faith-based and Neighborhood Partnerships to connect the Federal government to local nonprofit organizations and community leaders – both faith-based and secular – that are serving individuals, families and communities in need. We form partnerships between government and nonprofits on a range of issues, from public health to disaster response and everything in between, in order to better serve all Americans.
This blog will highlight the work of the White House Office of Faith-based and Neighborhood Partnerships, along with the activity at Centers for Faith-based and Neighborhood Partnerships that we coordinate at several Federal agencies.
But we don’t just want to focus on what government is doing. We also want to highlight the efforts of local nonprofits in communities across the country. So we’ll be spotlighting local organizations and leaders that are meeting community needs, in order to learn from their great work.
In the coming days, you can expect this blog to:
Provide more information about the day-to-day work of the White House Office and Centers at Federal agencies;
Highlight the latest work of the President’s Advisory Council on Faith-based and Neighborhood Partnerships;
Point nonprofits to federal resources that can help them implement effective programs; and
Spotlight innovative local organizations that are strengthening our communitiesI’m looking forward to using this blog to communicate important information to local organizations and community leaders.
And I’m even more excited about working with you to make an impact on our communities together, as the White House Office of Faith-based and Neighborhood Partnerships implements this important element of President Obama’s vision for our country.
Warmly,
Joshua DuBoisJoshua DuBois is the Director of the White House Office of Faith-based and Neighborhood Partnerships
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Classical Music Workshops Warm the White House
Last Wednesday, the White House welcomed 120 middle and high school music students from all over the country to participate in four different engaging workshops. From the Blue Room to the Map Room and the East Room to the Diplomatic Reception Room, beautiful music and instructors’ guiding voices echoed through the halls of this historic home. Aspiring students plucked their bows and strummed the strings of their guitars, while picking up tips and queues from their instructors, renowned classical musicians Awadagin Pratt on the piano, Joshua Bell on violin, Sharon Isbin with classical guitar, and Alisa Weilerstein on cello.
In her session, Ms. Weilerstein posed a question to her students. "How do we get someone excited about classical music?" she asked. Bright young minds quickly offered up a number of ideas. "Use classical instruments to play modern pieces," said one young lady. "Play Classical music for people who’ve never heard it," said another. As the students listened to each other’s ideas, they also talked about the opportunities they had to discover magic through music; they discussed the importance of keeping music education in schools and communities, where all children would have an opportunity to discover these great art forms just like they did.
As the workshops concluded, everyone gathered in the historic East Room for a concert put on by their four instructors. First Lady Michelle Obama made a special visit, and told the students that through music, "You’ll learn that if you believe in yourself and put in your best effort, that there’s nothing you can’t achieve; and those aren’t just lessons about music, these are really lessons about life."
It was a privilege to welcome so many young musicians living such talented and full lives on a beautiful fall day at the people’s house. The White House is honored to share these experiences with all students. Check out all the video:
Classical guitarist Sharon Isbin performs Isaac Albeniz’s Asturias and Agustin Barrios Mangoré’s Waltz Op. 8, No. 4:
Concert pianist Awadagin Pratt performs J.S. Bach’s Passacaglia and Fugue in C minor, BWV 582:
Cellist Alisa Weilerstein performs Zoltán Kodály’s Sonata for Solo Cello, Op. 8 and III. Allegro molto vivace:
Cellists Alisa Weilerstein and 8 year-old Sujari Britt perform Luigi Boccherini’s Sonata for Two Cellos in C Major, 1st movement: Allegro moderato:
Cellist Alisa Weilerstein and 16 year-old percussionist Jason Yoder perform Camille Saint Saëns’ The Swan:
Joshua Bell and Awadagin Pratt perform Maurice Ravel’s Tzigane:
Joshua Bell and Sharon Isbin perform Niccolò Paganini’s Cantabile:
Joshua Bell, Awadagin Pratt, and Alisa Weilerstein Perform Felix Mendelssohn’s Piano Trio No. 1 in D minor, Op. 49 and the finale, Allegro assai appassionato:
Kalpen Modi and James Schuelke are with the Office of Public Engagement
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Mac OS X 10.6.2 released
Attention Mac users: Drop whatever it is you’re doing and run Software Update, because OS X 10.6.2 has been released by Apple. Coming in at a rather large 499.9MB, the update contains a considerable amount of bug fixes with the most notable righting the big ol’ scary guest user bug that threatened to delete your precious data. We’ve got the entire change log after the break, but let’s not kid one another; you’re gluttons for punishment and will install whatever updates your system tells you to.
General operating system fixes provided for:
- an issue that caused data to be deleted when using a guest account
- an issue that might cause your system to logout unexpectedly
- Spotlight search results not showing Exchange contacts
- the reliability of menu extras
- an issue in Dictionary when using Hebrew as the primary language
- shutter-click sound effect when taking a screenshot
- an issue with the four-finger swipe gesture
- an issue adding images to contacts in Address Book
- an issue in Front Row that could cause sluggish or slow frame rates while watching videos
- creation of mobile accounts for Active Directory users
- reliability and duration of VPN connections
- general reliability improvements for iWork, iLife, Aperture, Final Cut Studio, MobileMe, and iDisk
- overall improvements to VoiceOver performance
- this update addresses video playback and performance issues for iMac (21.5-inch, Late 2009) and iMac (27-inch, Late 2009) computers that may occur in some situations while AirPort is turned on
Fonts fixes provided for:
- an issue with font spacing
- an issue in which some Fonts are missing
- font duplication issues
- an issue with some PostScript Type 1 fonts not working properly
Graphics fixes provided for:
- an issue when connecting monitors to DVI and Mini DisplayPort adapters
- an issue in which the brightness setting may not be remembered on restart
- addresses functionality with specific display models
- general reliability and performance improvements when using some applications
Mail fixes provided for:
- a situation in which Mail’s unread count may not update properly as messages are read on another computer
- an issue in which deleted RSS feeds may return
- an issue in which Mail cannot preview or Quick Look attachments when composing a new message
- an issue that can cause Address Book and/or Mail to stop responding when opened
- an issue in which email messages received from an Exchange Server are not formatted correctly
- an issue in which Mail reports “Account exceeded bandwidth limits” for some Gmail accounts
MobileMe fixes provided for:
- performance when accessing files from iDisk via the Finder and syncing iDisk files
- an issue in which syncing iDisk files does not proceed beyond “checking items”
- reliability and performance when syncing contacts, calendars, and bookmarks with MobileMe (syncing with iTunes and iSync are also improved)
- an issue that prevents some users from logging into MobileMe via the MobileMe System Preference pane
Network file systems fixes provided for:
- compatibility with third-party AFP servers
- file synchronization for portable home directories
Printing and faxing fixes provided for:
- automatic printer updates improvements
- Print dialog allowing you to enter and send to more than one fax recipient
Safari fixes provided for:
- a graphics distortion issue in Safari Top Sites
- Safari plug-in reliability














