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  • MCG Backs Oceans Healthcare

    MCG Capital Corporation has closed a $23.7 million investment in Oceans Healthcare. MCG’s investment consists of a senior secured unitranche credit facility and revolving line of credit. Oceans Healthcare is a Louisiana healthcare company that specializes in the development and management of behavioral health services.

    PRESS RELEASE

    MCG Capital Corporation (Nasdaq: MCGC) (“MCG”) today announced the closing of a $23.7 million investment in Oceans Acquisition Inc. (“Oceans Healthcare”). MCG’s investment consists of a senior secured unitranche credit facility and revolving line of credit.

    Oceans Healthcare is a Louisiana healthcare company that specializes in the development and management of behavioral health services. MCG’s investment is made in conjunction with the acquisition of Oceans Healthcare by General Catalyst Partners, a venture capital and growth equity firm with $2.2 billion under management. General Catalyst invests in both early and growth stage companies and partners with exceptional entrepreneurs who are building innovative companies and transforming industries.

    About MCG Capital Corporation

    MCG Capital Corporation is a solutions-focused commercial finance company providing capital and advisory services to middle-market companies throughout the United States. Our investment objective is to achieve current income and capital gains. Our capital is generally used by our portfolio companies to finance acquisitions, recapitalizations, buyouts, organic growth and working capital.

    Forward-looking Statements:

    Statements in this press release regarding management’s future expectations, beliefs, intentions, goals, strategies, plans or prospects may constitute forward-looking statements for purposes of the safe harbor protection under applicable securities laws. Forward-looking statements can be identified by terminology such as “anticipate,” “believe,” “could,” “could increase the likelihood,” “estimate,” “expect,” “intend,” “is planned,” “may,” “should,” “will,” “will enable,” “would be expected,” “look forward,” “may provide,” “would” or similar terms, variations of such terms or the negative of those terms. Such forward-looking statements involve known and unknown risks, uncertainties and other factors including those risks, uncertainties and factors referred to in MCG’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2012 filed with the Securities and Exchange Commission under the section “Risk Factors,” as well as other documents that may be filed by MCG from time to time with the Securities and Exchange Commission. As a result of such risks, uncertainties and factors, actual results may differ materially from any future results, performance or achievements discussed in or implied by the forward-looking statements contained herein. MCG is providing the information in this press release as of this date and assumes no obligations to update the information included in this press release or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

  • Get better security and stability with Opera 12.13 FINAL

    Norwegian browser developer Opera has announced its first release of 2013. Opera 12.13 FINAL is a security and stability release with a couple of notable bug fixes. The release, also available as a separate 64-bit build for Windows 64-bit users, comes just 48 hours after Opera 12.13 RC2 was released for public testing.

    Bug fixes include a resolution that saw no webpages being loaded on startup if Opera is disconnected from the internet, plus one that led to internal communication errors appearing on Facebook.

    Linux and Windows users will also discover a new standalone update checker has been introduced in Opera 12.13 — this is part of a planned upgrade of the entire automatic update system. Windows users will also be pleased to discover that there’s improved protection against third-party hijacks of the default browser search, including a one-time reset.

    The update also includes four security fixes: one where manipulation of DOM events could have been used to execute arbitrary code, another that saw the potential use of SVG clipPaths for executing arbitrary code and a third where CORS (Cross-Origin Resource Sharing) requests could omit the preflight request that was used as protection as Cross Site Request Forgery (XSRF) attacks. A fourth fix is described merely as a “low severity security issue”.

    Opera 12.13 FINAL is available now as a freeware download for Windows, Mac and Linux. Windows 64-bit users may prefer to install Opera 12.13 FINAL (64-bit) instead.

  • Judge rules Samsung did not ‘willfully’ infringe Apple’s patents

    On 24 August 2012, after a thirteen day trial and three full days of deliberation, a California jury found Samsung guilty of infringing on several Apple patents and awarded the American company $1.05 billion in damages. The jury also found that Samsung had willfully stolen design elements from Apple, a damning finding which could have seen the amount of damages significantly increased.

    Fortunately for Samsung, following post-trial hearings held over the past few months, US District Court Judge Lucy Koh last night issued a ruling overturning the jury’s willful infringement finding, a move which prevents Apple from being able to seek additional damages.

    “The Court cannot conclude that Apple has met its burden to show willfulness by clear and convincing evidence. In light of Samsung’s reasonable, if ultimately unsuccessful, noninfringement defense, Apple simply has not established that there was an objectively high likelihood that Samsung’s actions would constitute infringement,” she wrote in relation to patent D’677, which covers the design of the front of the iPhone. Her view was the same for other patents Samsung was found to have infringed. You can view the PDF copy of the ruling here.

    So what does this mean for both tech companies? Well essentially it means Apple can’t ask for any more damages, and although the $1.05 billion award still stands, there’s a very real likelihood this could be reduced in light of the new ruling. It’s good news for Samsung, and bad news for Apple, but the American tech giant still remains the clear winner overall in this particular court battle.

    Judge Koh also denied requests from both Samsung and Apple for a new trial.

    What’s your view of this latest development? Do you think Samsung has got off lightly here, or do you think Judge Koh was right to overturn the jury on this matter? Comments below.

    Photo Credit: JustASC/Shutterstock

  • Morning Advantage: Don’t Hire My Friend

    “Pssst. So I have this friend. He’s looking for a job and I think he’d be perfect for our opening in sales.”

    Fast-forward a few weeks. You’re working side-by-side with your buddy. Things are hunky-dory, yes? Maybe not. Riffing off a New York Times report on the growing number of jobs being filled by employee referrals, The Atlantic’s Derek Thompson argues that the system is “both utterly predictable for companies and quietly dangerous for workers.” Recommending a colleague saves big companies time and money — in all honestly, who’s going to go through the hundreds of applications? And while hiring managers may be missing out on more qualified employees, they have a leg-up in finding workers who fit their company’s culture.

    But for Employees with a capital “E”? That’s what has Thompson worried. “There are nearly 5 million Americans who have been out of work more than six months,” he writes. “These wannabe-workers are more likely to suffer from depleted networks of office buddies and other professional connections.” In the end, a business class that increasingly turns inward “could create a permanently poorer class of Americans whose lost productivity and reliance on government will make all of us poorer in the long run.”

    KEEP YOUR HANDS TO YOURSELF

    Ladies, I’ll Handle That Portfolio (Slate)

    The stereotypes go something like this: women are bad at personal finance because their connection to money is too emotional. Or that they’re uncomfortable with risk. Or that they really like shopping. Thus, a lady should hire a (male) financial adviser. But Helaine Olen, in an excerpt from her new book Pound Foolish, says that these myths aren’t actually true. The real underlying issue is that women, on average, “earn less and live longer.” But instead of encouraging women to “lobby for changes to Social Security calculations or equal pay legislation,” an entire industry has formed around convincing women to “hire someone to tell them how to manage their money.” And women are dissatisfied by it: according to a Boston Consulting group survey, 70 percent of respondents “complained about subpar treatment from financial professionals.”

    IN PRAISE OF THE AMBIVERT

    Not an Extrovert? Don’t Worry. You Can Still Become a Leader (Washington Post)

    The top-performing salespeople in a study at a software company weren’t the extroverts or the introverts. Those who made the most money were the “ambiverts,” writes Daniel H. Pink. These people, neither extremely outward-focused nor extremely withdrawn, neither loud nor quiet, neither pushy nor meek, earned average hourly revenues of $155, beating extroverts by a healthy 24%. In fact, the salespeople who did the best of all, earning an average of $208 per hour, had scores smack in the middle of a psychological scale that measures introversion and extroversion. The vast majority of people are ambiverts, which means the vast majority of people can learn to sell, as well as to lead. Because leading is mostly a matter of selling yourself and your ideas to others. — Andy O’Connell

    BONUS BITS:

    Please Don’t Turn Me Off

    No Mercy For Robots: Experiment Tests How Humans Relate To Machines (NPR)
    Early Comments on Stories Affect What Later Readers Believe, and What They Say (Poynter)
    The Most Sadistic Apps That Force You to Get Stuff Done (Lifehacker)

  • ooVoo Launches BlackBerry 10 App Despite BlackBerry Being a “Niche Market”

    Well this is funny. A few weeks ago at CES, the CBC was at CES 2013 and interviewed the President of ooVoo with this statement:

    BlackBerry and Windows apps? For CES exhibitors, they’re an afterthought at best.

    “We’re in talks to integrate with [BlackBerry Messenger] and we’re working on a Windows version,” says Jay
    Samit, president of ooVoo, a video chat service. “But they’re such a niche market.”

    Then, exactly 3 weeks later, ooVoo announces a BlackBerry 10 app and support that seems to go way beyond just BBM integration. Also, if they’re such a niche market, why are you now so excited? Either the CBC misinterpreted the President, or RIM’s dev relations team are amazing at changing companies’ minds about the platform. Either way, it’s a win for upcoming BlackBerry 10 users. Keep reading for the press release.


    Click this link for mobile viewing.

    NEW YORK, NEW YORK and WATERLOO, ONTARIO – ooVoo, one of the largest independent social video chat provider with 66 million registered subscribers, and Research In Motion (RIM) (NASDAQ:RIMM)(TSX:RIM) today announced that ooVoo will bring its next-generation HD video communications service to the BlackBerry® 10 platform.

    The BlackBerry 10 platform allows the ooVoo service to easily integrate with voice, video and the remarkably fast BlackBerry 10 browser, which will give BlackBerry 10 customers a multiplatform solution for video chat and instant messaging with friends, family and colleagues. With ooVoo, up to 12 contacts can connect at the same time, allowing customers to stay connected and share experiences.

    “ooVoo serves more than one billion minutes of video each month to subscribers. By bringing ooVoo HD video chat to the BlackBerry 10 platform BlackBerry 10 customers will be able to video chat and share videos anytime with the millions of ooVoo’s daily active users on virtually any mobile or desktop platform,” said Jay Samit, President of ooVoo.

    ooVoo will be integrated into the basic calling functionality in BlackBerry 10, making it easy for customers to flow directly from a voice call to an ooVoo video call. ooVoo’s cloud-based service provides remarkable video quality. BlackBerry 10 customers will be able to chat cross-platform, and take advantage of the social features that ooVoo provides, for free*.

    “As a leader in communications, we understand the importance of bringing people together in an innovative way that is easy to use,” said Martyn Mallick, Vice President Global Alliances and Business Development at Research In Motion. “ooVoo will be a fantastic choice for BlackBerry 10 customers looking for a multi-user video communications service that can connect them to their contacts on virtually any computer or mobile device, and we are pleased to work with ooVoo to help bring their service to our customers.”

    ooVoo’s innovative Watch Together™ feature allows customers to have group video viewing experiences within video calls. ooVoo’s customers can incorporate video calling with friends and family into their daily lives by, for example, bringing friends along on shopping trips through ooVoo to get real-time opinions on choices, or mommy group members showing the latest happenings – whether milestone or mysterious spots – for opinions in real-time.
    Pricing and Availability

    ooVoo is a free service, and will be offered for BlackBerry 10 smartphones on the BlackBerry® World™ storefront later this year.

  • Fireside Hangout: Cecilia Muñoz Joins a Conversation on Immigration Reform

    On Thursday, learn more about President Obama’s vision for a 21st century immigration system as the White House hosts the next in an ongoing series of conversations with administration officials on Google+. Starting at 1:00 p.m. ET on January 31, Cecilia Muñoz, the Director of the White House Domestic Policy Council, will join the latest "Fireside Hangout"– a 21st century take on FDR’s famous radio addresses –  to talk about immigration reform.

    The conversation will be moderated by Jose Antonio Vargas, Pulitzer Prize-winning journalist and founder of Define American, and Ms. Muñoz will discuss the President’s proposal for comprehensive immigration reform with participants, which will include America Ferrera, Co-chair of Voto Latino's I'm Ready for Immigration Reform campaign and Jim Wallis, President and CEO of Sojourners. You can watch the hangout live on WhiteHouse.gov, or tune in to the White House’s Google+ page on Thursday, January 31 at 1:00 p.m. ET.

    Earlier today, the President traveled to Las Vegas, Nevada to speak about the need for a fair and effective immigration system that lives up to our heritage as a nation of laws and a nation of immigrants. The President’s proposal for immigration reform has four parts. First, continue to strengthen our borders. Second, crack down on companies that hire undocumented workers. Third, hold undocumented immigrants accountable before they can earn their citizenship; this means requiring undocumented workers to pay their taxes and a penalty, move to the back of the line, learn English, and pass background checks. Fourth, streamline the legal immigration system for families, workers, and employers.

    Don’t forget to tune-in on Thursday, January 31 at 1:00 p.m. ET on WhiteHouse.gov, or on the White House’s Google+ page. In the weeks and months ahead we’ll continue to host hangouts with key members of the President’s Cabinet on a range of second term priorities. Follow us on Google+ for updates from the Administration and opportunities to participate in upcoming online engagement events.

  • These are the good old days

    Yesterday was my 60th birthday. When I came to Silicon Valley I was 24. It feels at times like my adult life has paralleled the growth and maturation of the Valley. When I came here there were still orchards. You could buy cherries, fresh from the fields, right on El Camino Real in Sunnyvale. Apricot orchards surrounded Reid-Hillview Airport in San Jose, where I flew in those early days because hangars were already too expensive in Palo Alto. My first Palo Alto apartment rented for $142 per month, and I bought my first house there for $47,000. I first met Intel co-founder Bob Noyce when we were both standing in line at Wells Fargo Bank.

    Those days are gone. But that is not to say that these days are worse.

    For almost 36 years people have asked me when is the best time to start a company and my answer has always been the same: right now. New technologies have yielded opportunities we could never have imagined and along the way lowered the cost of entry to the point where anyone with a good idea and a willingness to take risks has a chance to make it big.

    These are the good old days.

    And so it is time for me to move forward with my life and my so-called career. As a guy with three sons ages 10, 8, and 6, you see, my devil sperm has provided me the opportunity to work until I die. Or more properly it has determined that I must work until I am at least 76, when my last kid graduates from college. Whichever comes first.

    A year ago I forecast my own retirement of sorts and so I’m here today to explain better what that means, because it certainly doesn’t mean I’ll stop working or that I’ll even go away.

    Blogging no longer works for me as a career. As I’ve explained before, declining ad rates have led to this being no longer a viable occupation, at least for me. So while I’m not going completely away I have to assume even more duties that will limit, somewhat, my presence here. I hope you’ll understand.

    One thing I am about to do is write a book — a very serious book for a very real publisher who has written a very substantial check with the assumption that I’ll deliver 120,000 words a year from today. I have to get it finished soon, you see, before book publishing dies in turn.

    Then I have a new startup company — The Startup Channel — which I hope you’ll hear more of in coming weeks. We’re about to close our seed round and if we don’t then I’ll just pay for the thing myself, it’s that good an idea. I’m open to investment proposals, by the way, but only accredited investors need apply, sorry (that’s the law).

    I’ll continue to blog as often as I can, though mainly about startups, somewhat like I did a few years ago when my startup was Home-Account.com and the topics were mortgages and economics.

    So you’ll see more of me and less. I’ll be working harder than ever. But why not? There’ s plenty still to be done, and I don’t feel a day over 59.

    Reprinted with permission

    Photo Credit: Joe Wilcox

  • RKill terminates malware processes

    Blocking malware before it manages to infect your PC is relatively easy. Your antivirus package scans the file, email attachment or whatever it might be, recognises the threat, and deletes it before any damage can be done: simple.

    Should the malware bypass your protection, though, and manage to install itself, then it’s a very different story. Now the threat may be able to hide from your security software, prevent you running particular programs, reaching certain sites — and that can make removing it a very real challenge. Unless you’ve a copy of RKill on hand to help.

    The program is small, simple and straightforward, and has one major purpose: to terminate any malware processes, so they’ll no longer be able to interfere with your security software. Temporarily, anyway. As RKill doesn’t remove the malware, even if it does manage to kill everything in memory, if you reboot the virus will just take control again.

    Still, the program can be very helpful in certain circumstances. If your PC has been infected by malware, and that’s stopping you from accessing or properly using security software, then running RKill may be able to delete any malicious processes. And then you can try running a deep scan with your existing antivirus package, or perhaps using some other tool to try and detect and remove the threat (Malwarebytes Chameleon is a great tool for these situations, as we discussed earlier this month).

    And there’s no doubt RKill is easy to use. There’s no configuration, no options to consider, not even any interface, really — just launch the executable, and watch as a console window shows you what it’s doing (then a text report gives you a little more detail).

    For all this, you should be careful about how and when you use the program, because it can cause problems in itself. In our tests we found RKill would regularly kill processes which weren’t malicious at all, for instance. Most of the time this shouldn’t cause any critical problems, because it’s not touching the application files, so even if your system crashes then you can always just reboot. But it’s hard to say precisely what will happen, so we’d still recommend you save any work and close all open programs before you give RKill a try.

    As long as you keep this in mind, though, RKill could prove a very useful tool of last resort. And it’s probably a good idea to add a copy to your portable security toolkit, just so you’re prepared for any malware emergencies.

    Photo Credit: bicubic/Shutterstock

  • New Fire Emblem: Awakening Trailer Details Character Progression

    All RPGs feature character progression to an extent. Modern RPGs have been streamlining progression, however, as more and more players don’t want to deal with the number crunching and item management involved. One stalwart against this trend of simplification is the strategy RPG. That trend will continue with Nintendo’s latest offering on the 3DS – Fire Emblem: Awakening.

    Nintendo released a new trailer for Fire Emblem: Awakening today that details the character progression system in the title. Newcomers to the franchise can learn all about evolving their characters into the ultimate warrior or mage, while seasoned veterans can get a look at the changes being made to the game system in the newest installment.

    Fire Emblem: Awakening will be made available on the Nintendo 3DS on February 4. It will retail for $39.99.

  • Crysis 3 Multiplayer Beta Starts Today

    As promised last week, EA and Crytek today released the multiplayer beta for Crysis 3. The beta is available for the Xbox 360, PlayStation 3, and PC.

    The beta includes two different team-based multiplayer modes – Hunter and Crash-Site. Hunter mode sees two players don a nanosuit and team up to hunt down the other players using stealth tactics. Players killed by the hunters become hunters themselves, similar to the “zombie” modes seen in other shooters. Crash-Site sees players working in teams to attack and defend control points on a map. Both modes support up to 12 players on consoles and 16 on the PC.

    Both modes are introduced in a new trailer for the beta test that was released today. The beta lasts for two weeks, ending on February 12, just one week before the launch of Crysis 3 in the U.S.

  • CleanIT Gets Rid Of Browser Surveillance, Opts For Terrorism Button In Browsers

    In September of last year, we brought you word that the European Union was working on a proposal called CleanIT to stop the spread of terroristic content online. The plan called for a number of outlandish proposals such as browser-level surveillance and requiring all Internet users to go by their real names when using online services. Since then, the plan has gone through some changes, including the removal of the more worrisome proposals.

    Ars Technica reports that the final CleanIT report has been published ahead of its final conference on Wednesday. The report discusses methods in which the government, private companies and individuals can help reduce the proliferation of terroristic content on the Internet. The report suggests that EU member states work together to decrease the amount of terroristic content online, while Internet companies should “state clearly in their terms and conditions that they will not tolerate terrorist use of the Internet on their platforms.”

    So, you’ve seen what the government wants itself and companies to do, but what should you, the model EU citizen, do? The report calls for a reporting mechanism to be built into Web browsers so citizens can flag terrorist content:

    Challenge:
    While content portals (like social networks, image or video portals) can offer ‘flagging’ opportunities, other platforms (like hosted websites) often lack such a mechanism. Moreover, there is not one international, user-friendly reporting mechanism available to all Internet users, irrespective of which part of the Internet they are using at the moment they notice what they think is terrorist use of the Internet.

    Best practice:
    A browser-based reporting mechanism could be developed to allow end users to report terrorist use of the Internet.

    In essence, the CleanIT group wants to put a little panic button at the top right of your browser that’s for terrorist reporting. If you see a terrorist Web site, you click the button and the URL is sent away to the Internet police. What could possibly go wrong?

    As Ars Technica puts it, “plenty” could go wrong. The main concern is that nobody can agree on what constitutes terroristic content. Is it a blog post of somebody using violent rhetoric? Is it the Twitter account of a known terrorist cell? Does anybody even have the right to remove such content, or does it fall under free speech protections? Can people abuse the reporting system to have content removed without due process? These are questions that the group will have to answer at its conference on Wednesday.

    The proposals will also face some serious scrutiny at the conference as it has already been reportedly criticized by lawyers, civil rights groups, and even the peer reviewers that evaluated the final report. One of the peer reviewers criticized the CleanIT report saying that it “does not clearly explain how the objective is to be reached… Therefore I have substantial doubts if it possible to achieve the desired objective this way.”

    As the peer reviewer points out, stopping the flow of terroristic content on the Web, or any content for that matter, is incredibly difficult. The U.S’s Bipartisan Policy Center said just as much in a report it published last year about terroristic content online. The report said that the best chance of stopping terrorism online is to reduce the supply and demand for such content. Drawing attention to it, which CleanIT’s proposal may very well do, is only going to further the cause of those who use the Internet to recruit and communicate with other terrorists and ne’er-do-wells.

  • Google Voices Support For ‘High-Skilled Immigration Reform’

    Google took to its public policy blog today to make sure everyone (including governments) know where it stands when it comes to immigration in the United States. The company has discussed this topic in the past on its official blog, and with President Obama speaking about it today, the company has weighed in again.

    Google SVP, People Operations Laszlo Bock writes:

    Our experiences here at Google and in the tech sector show us that immigrants to the U.S. are a powerful force for entrepreneurship and innovation at every level, from startups to multinational corporations. Immigrants have founded 40 percent of companies in the tech sector that were financed by venture capital and went on to become public in the U.S., among them Yahoo, eBay, Intel, and Google. And according to a recent Kauffman Foundation study, nearly a quarter of the engineering and technology companies founded in the U.S. between 2006 and 2012 had at least one key founder who was foreign-born. In 2012, these companies employed roughly 560,000 workers and generated $63 billion in sales.

    Still, at a time when the U.S. economy needs it most, our immigration policies are stifling innovation. The 2013 cap for the H-1B visas that allow foreign high skilled talent to work temporarily in the U.S. was exhausted by June 2012, preventing tech companies from recruiting some of the world’s brightest minds. Additionally, the severe backlog of green card applications has forced many foreign-born, U.S. educated entrepreneurs to look elsewhere to start their businesses. Other countries, like Chile and Canada, have responded with immigration policies and programs that welcome these innovators who have been turned away from the U.S.

    Here’s the White House’s press release highlighting the president’s proposals.

  • Chris Brown: Jesus Painting/Comparisons Draw Ire

    Chris Brown has landed himself in the headlines once again for violence, this time after an altercation with fellow entertainer Frank Ocean.

    “Deputies talked to witnesses who stated that Chris Brown and the victim were involved in an altercation over a parking space,” read a statement by the L.A. County Sheriff’s Department. “The altercation allegedly led to Chris Brown punching the victim.”

    Now the media is focusing on a photo Brown uploaded to Instagram which features a painting he did of a crucified Jesus. The caption? “Painting the way I feel today. Focus on what matters!”

    Brown has garnered several comments on the photo, which are a mix of negative (“You are not MJ, much less Jesus. All the BS that happens to you could be easily avoided by YOU”) and positive (“Stay positive love. Do not listen to negativity. Try & stay closer to God. He will protect you from all of this ❤”).

    Since Brown’s arrest following a violent altercation with then-girlfriend Rihanna which left her beaten and bloody, he has gained some vocal supporters and detractors. And while many celebrities would rather not give their opinion on the singer, Justin Bieber recently said he thinks Brown is talented, and that’s what matters.

    “His music is really good. That’s what they should focus on: the music.”

    chris brown jesus

  • Amazon Net Income Down 45% Year-Over-Year

    Amazon announced its Q4 earnings today, which included a 22% increase in net sales, but a 45% decrease in net income, year-over-year for the quarter. The company’s numbers disappointed Wall Street analysts.

    CEO Jeff Bezos said, “We’re now seeing the transition we’ve been expecting. After 5 years, eBooks is a multi-billion dollar category for us and growing fast – up approximately 70% last year. In contrast, our physical book sales experienced the lowest December growth rate in our 17 years as a book seller, up just 5%. We’re excited and very grateful to our customers for their response to Kindle and our ever expanding ecosystem and selection.”

    The repot also includes full-year numbers, including a 27% net sales increase, a 22% operating income decrease, and a $39 million net loss (compared to a $631 million net income the previous year.

    Here’s the release in its entirety (slightly edited for formatting):

    SEATTLE–(BUSINESS WIRE)–Amazon.com, Inc. (NASDAQ:AMZN) today announced financial results for its fourth quarter ended December 31, 2012.

    “We’re now seeing the transition we’ve been expecting”

    Operating cash flow increased 7% to $4.18 billion for the trailing twelve months, compared with $3.90 billion for the trailing twelve months ended December 31, 2011. Free cash flow decreased 81% to $395 million for the trailing twelve months, compared with $2.09 billion for the trailing twelve months ended December 31, 2011. Free cash flow for the trailing twelve months ended December 31, 2012 includes fourth quarter cash outflows for purchases of corporate office space and property in Seattle, Washington, of $1.4 billion.

    Common shares outstanding plus shares underlying stock-based awards totaled 470 million on December 31, 2012, compared with 468 million one year ago.

    Net sales increased 22% to $21.27 billion in the fourth quarter, compared with $17.43 billion in fourth quarter 2011. Excluding the $178 million unfavorable impact from year-over-year changes in foreign exchange rates throughout the quarter, net sales grew 23% compared with fourth quarter 2011.

    Operating income increased 56% to $405 million in the fourth quarter, compared with $260 million in fourth quarter 2011. The favorable impact from year-over-year changes in foreign exchange rates throughout the quarter on operating income was $2 million.

    Net income decreased 45% to $97 million in the fourth quarter, or $0.21 per diluted share, compared with $177 million, or $0.38 per diluted share, in fourth quarter 2011.

    “We’re now seeing the transition we’ve been expecting,” said Jeff Bezos, founder and CEO of Amazon.com. “After 5 years, eBooks is a multi-billion dollar category for us and growing fast – up approximately 70% last year. In contrast, our physical book sales experienced the lowest December growth rate in our 17 years as a book seller, up just 5%. We’re excited and very grateful to our customers for their response to Kindle and our ever expanding ecosystem and selection.”

    Full Year 2012

    Net sales increased 27% to $61.09 billion, compared with $48.08 billion in 2011. Excluding the $854 million unfavorable impact from year-over-year changes in foreign exchange rates throughout the year, net sales grew 29% compared with 2011.

    Operating income decreased 22% to $676 million, compared with $862 million in 2011. The unfavorable impact from year-over-year changes in foreign exchange rates throughout the year on operating income was $14 million.

    Net loss was $39 million, or $0.09 per diluted share, compared with net income of $631 million, or $1.37 per diluted share, in 2011.

    Highlights

    • For the second year in a row, Amazon’s tablet was the most popular item for customers – Kindle Fire HD continued its run as the #1 best-selling, most gifted, and most wished for product across the millions of items available on Amazon worldwide. At year-end, Kindle Fire HD, Kindle Fire, Kindle Paperwhite and Kindle held the top four spots on the Amazon worldwide best seller charts since launch.
    • Amazon announced the launch of AutoRip, a new service that gives customers free MP3 versions of CDs they purchase from Amazon. Additionally, customers who have purchased AutoRip CDs at any time since Amazon first opened its Music Store in 1998 will find MP3 versions of those albums in their Cloud Player libraries – also automatically and for free.
    • Amazon introduced Kindle FreeTime Unlimited, bringing together for the first time all of the types of content kids and parents love – books, games, educational apps, movies and TV shows – into one simple, unlimited, easy-to-use service for kids ages 3-8.
    • Amazon’s digital media selection has grown to over 23 million movies, TV shows, songs, magazines, books, audiobooks, and popular apps and games in 2012, an increase from 19 million at year-end 2011.
    • Amazon.com announced new licensing agreements with Turner Broadcasting, Warner Bros. Domestic Television Distribution, and A+E Networks, for popular television series including Falling SkiesThe CloserPawn StarsStorage Wars, and Dance Moms, expanding its catalog of title offerings for Prime Instant Video to more than 36,000 movies and television episodes.
    • Amazon launched Kindle Stores for Brazil, Canada, China, and Japan, with a large selection of the most popular books, including thousands of local-language books.
    • Amazon announced that 23 KDP authors each sold over 250,000 copies of their books in 2012, and that over 500 KDP Select books have reached the top 100 Kindle best seller lists around the world.
    • Amazon announced that for the eighth consecutive year, the company ranks #1 in customer satisfaction during the holiday shopping season according to the ForeSee annual Holiday E-Retail Satisfaction Index. ForeSee surveyed over 24,000 customers between Thanksgiving and Christmas, asking them to rate their satisfaction with the top 100 retailers. For the second year in a row, Amazon’s score of 88 is the highest ever attained by any retailer in the study.
    • Amazon Web Services (AWS) announced the launch of its newest Asia Pacific Region in Sydney, Australia, now available for multiple services including Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), and Amazon Relational Database Service (RDS). Sydney joins Singapore and Tokyo as the third Region in Asia Pacific and the ninth Region worldwide.
    • AWS announced that SAP Business Suite is now certified to run on the AWS cloud platform. Enterprises running SAP Business Suite can now leverage the on-demand, pay as you go AWS platform to support thousands of concurrent users in production without making costly capital expenditures for their underlying infrastructure. AWS also announced that SAP HANA, SAP’s in-memory database and platform, is certified to run on AWS and is available for purchase via AWS Marketplace.
    • AWS continued its rapid pace of innovation by launching 159 new services and features in 2012. This is nearly double the services and features launched in 2011.
    • AWS has lowered prices 24 times since it launched in 2006, including 10 price reductions in 2012.

    Financial Guidance

    The following forward-looking statements reflect Amazon.com’s expectations as of January 29, 2013. Our results are inherently unpredictable and may be materially affected by many factors, such as fluctuations in foreign exchange rates, changes in global economic conditions and consumer spending, world events, the rate of growth of the Internet and online commerce and the various factors detailed below.

    First Quarter 2013 Guidance

    • Net sales are expected to be between $15.0 billion and $16.6 billion, or to grow between 14% and 26% compared with first quarter 2012.
    • Operating income (loss) is expected to be between $(285) million and $65 million, compared to $192 million in the prior year period.
    • This guidance includes approximately $285 million for stock-based compensation and amortization of intangible assets, and it assumes, among other things, that no additional business acquisitions or investments are concluded and that there are no further revisions to stock-based compensation estimates.

    A conference call will be webcast live today at 2 p.m. PT/5 p.m. ET, and will be available for at least three months at www.amazon.com/ir. This call will contain forward-looking statements and other material information regarding the Company’s financial and operating results.

    These forward-looking statements are inherently difficult to predict. Actual results could differ materially for a variety of reasons, including, in addition to the factors discussed above, the amount that Amazon.com invests in new business opportunities and the timing of those investments, the mix of products sold to customers, the mix of net sales derived from products as compared with services, the extent to which we owe income taxes, competition, management of growth, potential fluctuations in operating results, international growth and expansion, the outcomes of legal proceedings and claims, fulfillment and data center optimization, risks of inventory management, seasonality, the degree to which the Company enters into, maintains and develops commercial agreements, acquisitions and strategic transactions, and risks of fulfillment throughput and productivity. Other risks and uncertainties include, among others, risks related to new products, services and technologies, system interruptions, government regulation and taxation, payments and fraud. In addition, the current global economic climate amplifies many of these risks. More information about factors that potentially could affect Amazon.com’s financial results is included in Amazon.com’s filings with the Securities and Exchange Commission (“SEC”), including its most recent Annual Report on Form 10-K and subsequent filings.

    Our investor relations website is www.amazon.com/ir and we encourage investors to use it as a way of easily finding information about us. We promptly make available on this website, free of charge, the reports that we file or furnish with the SEC, corporate governance information (including our Code of Business Conduct and Ethics), and select press releases and social media postings.

    About Amazon.com

    Amazon.com, Inc. (NASDAQ: AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth’s Biggest Selection. Amazon.com, Inc. seeks to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Amazon.com and other sellers offer millions of unique new, refurbished and used items in categories such as Books; Movies, Music & Games; Digital Downloads; Electronics & Computers; Home & Garden; Toys, Kids & Baby; Grocery; Apparel, Shoes & Jewelry; Health & Beauty; Sports & Outdoors; and Tools, Auto & Industrial. Amazon Web Services provides Amazon’s developer customers with access to in-the-cloud infrastructure services based on Amazon’s own back-end technology platform, which developers can use to enable virtually any type of business. Kindle Paperwhite is the most-advanced e-reader ever constructed with 62% more pixels and 25% increased contrast, a patented built-in front light for reading in all lighting conditions, extra-long battery life, and a thin and light design. The new latest generation Kindle, the lightest and smallest Kindle, now features new, improved fonts and faster page turns. Kindle Fire HD features a stunning custom high-definition display, exclusive Dolby audio with dual stereo speakers, high-end, laptop-grade Wi-Fi with dual-band support, dual-antennas and MIMO for faster streaming and downloads, enough storage for HD content, and the latest generation processor and graphics engine—and it is available in two display sizes—7” and 8.9”. The large-screen Kindle Fire HD is also available with 4G wireless, and comes with a groundbreaking $49.99 introductory 4G LTE data package. The all-new Kindle Fire features a 20% faster processor, 40% faster performance, twice the memory, and longer battery life.

    Amazon and its affiliates operate websites, … As used herein, “Amazon.com,” “we,” “our” and similar terms include Amazon.com, Inc., and its subsidiaries, unless the context indicates otherwise.

    AMAZON.COM, INC.
    Consolidated Statements of Cash Flows
    (in millions)
    Three Months Ended Twelve Months Ended
    December 31, December 31,
    2012 2011 2012 2011
    (unaudited)
    CASH AND CASH EQUIVALENTS, BEGINNING OF PERIOD $ 2,980 $ 2,823 $ 5,269 $ 3,777
    OPERATING ACTIVITIES:
    Net income (loss) 97 177 (39 ) 631
    Adjustments to reconcile net income to net cash from operating activities:
    Depreciation of property and equipment, including internal-use software and website development, and other amortization 662 359 2,159 1,083
    Stock-based compensation 235 159 833 557
    Other operating expense (income), net 36 43 154 154
    Losses (gains) on sales of marketable securities, net (1 ) (9 ) (4 )
    Other expense (income), net 100 (16 ) 253 (56 )
    Deferred income taxes (148 ) 67 (265 ) 136
    Excess tax benefits from stock-based compensation (239 ) (1 ) (429 ) (62 )
    Changes in operating assets and liabilities:
    Inventories (974 ) (1,260 ) (999 ) (1,777 )
    Accounts receivable, net and other (1,024 ) (1,077 ) (861 ) (866 )
    Accounts payable 4,926 4,684 2,070 2,997
    Accrued expenses and other 1,412 1,076 1,038 1,067
    Additions to unearned revenue 545 358 1,796 1,064
    Amortization of previously unearned revenue (546 ) (300 ) (1,521 ) (1,021 )
    Net cash provided by (used in) operating activities 5,081 4,269 4,180 3,903
    INVESTING ACTIVITIES:
    Purchases of property and equipment, including internal-use software and website development (2,025 ) (550 ) (3,785 ) (1,811 )
    Acquisitions, net of cash acquired, and other (35 ) (49 ) (745 ) (705 )
    Sales and maturities of marketable securities and other investments 506 912 4,237 6,843
    Purchases of marketable securities and other investments (1,528 ) (1,782 ) (3,302 ) (6,257 )
    Net cash provided by (used in) investing activities (3,082 ) (1,469 ) (3,595 ) (1,930 )
    FINANCING ACTIVITIES:
    Excess tax benefits from stock-based compensation 239 1 429 62
    Common stock repurchased (277 ) (960 ) (277 )
    Proceeds from long-term debt and other 3,083 47 3,378 177
    Repayments of long-term debt, capital lease, and finance lease obligations (156 ) (104 ) (588 ) (444 )
    Net cash provided by (used in) financing activities 3,166 (333 ) 2,259 (482 )
    Foreign-currency effect on cash and cash equivalents (61 ) (21 ) (29 ) 1
    Net increase (decrease) in cash and cash equivalents 5,104 2,446 2,815 1,492
    CASH AND CASH EQUIVALENTS, END OF PERIOD $ 8,084 $ 5,269 $ 8,084 $ 5,269
    SUPPLEMENTAL CASH FLOW INFORMATION:
    Cash paid for interest on long-term debt $ 10 $ 4 $ 31 $ 14
    Cash paid for income taxes (net of refunds) 52 15 112 33
    Property and equipment acquired under capital leases 239 187 802 753
    Property and equipment acquired, net, under build-to-suit leases (17 ) 39 29 259
    AMAZON.COM, INC.
    Consolidated Statements of Operations
    (in millions, except per share data)
    Three Months Ended Twelve Months Ended
    December 31, December 31,
    2012 2011 2012 2011
    (unaudited)
    Net product sales (1) $ 18,147 $ 15,309 $ 51,733 $ 42,000
    Net services sales (2) 3,121 2,122 9,360 6,077
    Net sales 21,268 17,431 61,093 48,077
    Operating expenses (3):
    Cost of sales 16,136 13,830 45,971 37,288
    Fulfillment 2,258 1,659 6,419 4,576
    Marketing 851 593 2,408 1,630
    Technology and content 1,345 862 4,564 2,909
    General and administrative 235 184 896 658
    Other operating expense (income), net 38 43 159 154
    Total operating expenses 20,863 17,171 60,417 47,215
    Income from operations 405 260 676 862
    Interest income 9 14 40 61
    Interest expense (28 ) (20 ) (92 ) (65 )
    Other income (expense), net (49 ) 19 (80 ) 76
    Total non-operating income (expense) (68 ) 13 (132 ) 72
    Income before income taxes 337 273 544 934
    Provision for income taxes (194 ) (86 ) (428 ) (291 )
    Equity-method investment activity, net of tax (46 ) (10 ) (155 ) (12 )
    Net income (loss) $ 97 $ 177 $ (39 ) $ 631
    Basic earnings per share $ 0.21 $ 0.39 $ (0.09 ) $ 1.39
    Diluted earnings per share $ 0.21 $ 0.38 $ (0.09 ) $ 1.37
    Weighted average shares used in computation of earnings per share:
    Basic 454 455 453 453
    Diluted 461 462 453 461
    (1) Represents revenue from the sale of products and related shipping fees and digital content where we are the seller of record.
    (2) Represents third-party seller fees earned (including commissions) and related shipping fees, digital content subscriptions, and non-retail activities.
    (3) Includes stock-based compensation as follows:
    Fulfillment $ 62 $ 42 $ 212 $ 133
    Marketing 18 12 61 39
    Technology and content 124 80 434 292
    General and administrative 31 25 126 93
    AMAZON.COM, INC.
    CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
    (in millions)
    Three Months Ended Twelve Months Ended
    December 31, December 31,
    2012 2011 2012 2011
    (unaudited)
    Net income (loss) $ 97 $ 177 $ (39 ) $ 631
    Other comprehensive income (loss):
    Foreign currency translation adjustments, net of tax of $(12), $3, $(30), and $20 60 (77 ) 76 (123 )
    Net change in unrealized gains on available-for-sale securities:
    Unrealized gains (losses), net of tax of $1, $0, $(3), and $1 (1 ) 1 8 (1 )
    Reclassification adjustment for losses (gains) included in net income, net of tax effect of $0, $0, $3, and $1 (1 ) (7 ) (2 )
    Net unrealized gains (losses) on available-for-sale securities (2 ) 1 1 (3 )
    Total other comprehensive income (loss) 58 (76 ) 77 (126 )
    Comprehensive income $ 155 $ 101 $ 38 $ 505
    AMAZON.COM, INC.
    Segment Information
    (in millions)
    Three Months Ended Twelve Months Ended
    December 31, December 31,
    2012 2011 2012 2011
    (unaudited)
    North America
    Net sales $ 12,175 $ 9,902 $ 34,813 $ 26,705
    Segment operating expenses (1) 11,567 9,617 33,221 25,772
    Segment operating income $ 608 $ 285 $ 1,592 $ 933
    International
    Net sales $ 9,093 $ 7,529 $ 26,280 $ 21,372
    Segment operating expenses (1) 9,023 7,352 26,204 20,732
    Segment operating income $ 70 $ 177 $ 76 $ 640
    Consolidated
    Net sales $ 21,268 $ 17,431 $ 61,093 $ 48,077
    Segment operating expenses (1) 20,590 16,969 59,425 46,504
    Segment operating income 678 462 1,668 1,573
    Stock-based compensation (235 ) (159 ) (833 ) (557 )
    Other operating income (expense), net (38 ) (43 ) (159 ) (154 )
    Income from operations 405 260 676 862
    Total non-operating income (expense) (68 ) 13 (132 ) 72
    Provision for income taxes (194 ) (86 ) (428 ) (291 )
    Equity-method investment activity, net of tax (46 ) (10 ) (155 ) (12 )
    Net income (loss) $ 97 $ 177 $ (39 ) $ 631
    Segment Highlights:
    Y/Y net sales growth:
    North America 23 % 37 % 30 % 43 %
    International 21 31 23 38
    Consolidated 22 35 27 41
    Y/Y segment operating income growth (decline):
    North America 114 % (4 ) % 71 % (2 ) %
    International (61 ) (46 ) (88 ) (35 )
    Consolidated 47 (26 ) 6 (19 )
    Net sales mix:
    North America 57 % 57 % 57 % 56 %
    International 43 43 43 44
    100 % 100 % 100 % 100 %
    (1) Represents operating expenses, excluding stock-based compensation and “Other operating expense (income), net,” which are not allocated to segments.
    AMAZON.COM, INC.
    Supplemental Net Sales Information
    (in millions)
    Three Months Ended Twelve Months Ended
    December 31, December 31,
    2012 2011 2012 2011
    (unaudited)
    North America
    Media $ 2,903 $ 2,562 $ 9,189 $ 7,959
    Electronics and other general merchandise 8,503 6,881 23,273 17,315
    Other (1) 769 459 2,351 1,431
    Total North America $ 12,175 $ 9,902 $ 34,813 $ 26,705
    International
    Media $ 3,611 $ 3,447 $ 10,753 $ 9,820
    Electronics and other general merchandise 5,431 4,032 15,355 11,397
    Other (1) 51 50 172 155
    Total International $ 9,093 $ 7,529 $ 26,280 $ 21,372
    Consolidated
    Media $ 6,514 $ 6,009 $ 19,942 $ 17,779
    Electronics and other general merchandise 13,934 10,913 38,628 28,712
    Other (1) 820 509 2,523 1,586
    Total Consolidated $ 21,268 $ 17,431 $ 61,093 $ 48,077
    Y/Y Net Sales Growth:
    North America:
    Media 13 % 8 % 15 % 16 %
    Electronics and other general merchandise 24 51 34 57
    Other 68 62 64 73
    Total North America 23 37 30 43
    International:
    Media 5 % 20 % 9 % 23 %
    Electronics and other general merchandise 35 42 35 55
    Other 4 32 11 24
    Total International 21 31 23 38
    Consolidated:
    Media 8 % 15 % 12 % 19 %
    Electronics and other general merchandise 28 48 35 56
    Other 61 58 59 66
    Total Consolidated 22 35 27 41
    Y/Y Net Sales Growth Excluding Effect of Exchange Rates:
    International:
    Media 7 % 18 % 12 % 16 %
    Electronics and other general merchandise 37 41 40 47
    Other 5 31 15 18
    Total International 23 29 27 31
    Consolidated:
    Media 10 % 14 % 14 % 16 %
    Electronics and other general merchandise 29 47 36 53
    Other 61 58 59 66
    Total Consolidated 23 34 29 37
    Consolidated Net Sales Mix:
    Media 31 % 34 % 33 % 37 %
    Electronics and other general merchandise 65 63 63 60
    Other 4 3 4 3
    100 % 100 % 100 % 100 %
    (1) Includes sales from non-retail activities, such as AWS in the North America segment, advertising services, and our co-branded credit card agreements in both segments.
    AMAZON.COM, INC.
    Consolidated Balance Sheets
    (in millions, except per share data)
    December 31, December 31,
    2012 2011
    ASSETS
    Current assets:
    Cash and cash equivalents $ 8,084 $ 5,269
    Marketable securities 3,364 4,307
    Inventories 6,031 4,992
    Accounts receivable, net and other 3,364 2,571
    Deferred tax assets 453 351
    Total current assets 21,296 17,490
    Property and equipment, net 7,060 4,417
    Deferred tax assets 123 28
    Goodwill 2,552 1,955
    Other assets 1,524 1,388
    Total assets $ 32,555 $ 25,278
    LIABILITIES AND STOCKHOLDERS’ EQUITY
    Current liabilities:
    Accounts payable $ 13,318 $ 11,145
    Accrued expenses and other 5,684 3,751
    Total current liabilities 19,002 14,896
    Long-term debt 3,084 255
    Other long-term liabilities 2,277 2,370
    Commitments and contingencies
    Stockholders’ equity:
    Preferred stock, $0.01 par value:
    Authorized shares — 500
    Issued and outstanding shares — none
    Common stock, $0.01 par value:
    Authorized shares — 5,000
    Issued shares — 478 and 473
    Outstanding shares — 454 and 455 5 5
    Treasury stock, at cost (1,837 ) (877 )
    Additional paid-in capital 8,347 6,990
    Accumulated other comprehensive loss (239 ) (316 )
    Retained earnings 1,916 1,955
    Total stockholders’ equity 8,192 7,757
    Total liabilities and stockholders’ equity $ 32,555 $ 25,278
    AMAZON.COM, INC.
    Supplemental Financial Information and Business Metrics
    (in millions, except per share data)
    (unaudited)
    Y/Y %
    Q4 2011 Q1 2012 Q2 2012 Q3 2012 Q4 2012 Change
    Cash Flows and Shares
    Operating cash flow — trailing twelve months (TTM) $ 3,903 $ 3,051 $ 3,222 $ 3,368 $ 4,180 7 %
    Purchases of property and equipment (incl. internal-use software & website development) — TTM $ 1,811 $ 1,899 $ 2,123 $ 2,310 $ 3,785 109 %
    Free cash flow (operating cash flow less purchases of property and equipment) — TTM $ 2,092 $ 1,152 $ 1,099 $ 1,058 $ 395 (81 %)
    Free cash flow — TTM Y/Y growth (decline) (17 %) (39 %) (40 %) (31 %) (81 %) N/A
    Invested capital (1) $ 9,680 $ 10,006 $ 10,250 $ 10,392 $ 11,181 16 %
    Return on invested capital (2) 22 % 12 % 11 % 10 % 4 % N/A
    Common shares and stock-based awards outstanding 468 464 468 469 470 0 %
    Common shares outstanding 455 450 452 453 454 0 %
    Stock-based awards outstanding 14 13 16 16 16 17 %
    Stock-based awards outstanding — % of common shares outstanding 3.0 % 2.9 % 3.6 % 3.6 % 3.5 % N/A
    Results of Operations
    Worldwide (WW) net sales $ 17,431 $ 13,185 $ 12,834 $ 13,806 $ 21,268 22 %
    WW net sales — Y/Y growth, excluding F/X 34 % 34 % 32 % 30 % 23 % N/A
    WW net sales — TTM $ 48,077 $ 51,404 $ 54,325 $ 57,256 $ 61,093 27 %
    WW net sales — TTM Y/Y growth, excluding F/X 37 % 37 % 35 % 33 % 29 % N/A
    Operating income (loss) $ 260 $ 192 $ 107 $ (28 ) $ 405 56 %
    Operating income — Y/Y growth (decline), excluding F/X (48 %) (38 %) (34 %) (137 %) 59 % N/A
    Operating margin — % of WW net sales 1.5 % 1.5 % 0.8 % (0.2 %) 1.9 % N/A
    Operating income — TTM $ 862 $ 732 $ 637 $ 531 $ 676 (22 %)
    Operating income — TTM Y/Y growth (decline), excluding F/X (44 %) (50 %) (50 %) (48 %) (15 %) N/A
    Operating margin — TTM % of WW net sales 1.8 % 1.4 % 1.2 % 0.9 % 1.1 % N/A
    Net income (loss) $ 177 $ 130 $ 7 $ (274 ) $ 97 (45 %)
    Net income (loss) per diluted share $ 0.38 $ 0.28 $ 0.01 $ (0.60 ) $ 0.21 (45 %)
    Net income (loss) — TTM $ 631 $ 561 $ 377 $ 40 $ (39 ) (106 %)
    Net income (loss) per diluted share — TTM $ 1.37 $ 1.22 $ 0.82 $ 0.09 $ (0.09 ) (106 %)
    Segments
    North America Segment:
    Net sales $ 9,902 $ 7,427 $ 7,326 $ 7,884 $ 12,175 23 %
    Net sales — Y/Y growth, excluding F/X 37 % 36 % 36 % 33 % 23 % N/A
    Net sales — TTM $ 26,705 $ 28,667 $ 30,587 $ 32,540 $ 34,813 30 %
    Operating income $ 285 $ 349 $ 344 $ 291 $ 608 114 %
    Operating margin — % of North America net sales 2.9 % 4.7 % 4.7 % 3.7 % 5.0 % N/A
    Operating income — TTM $ 933 $ 991 $ 1,120 $ 1,268 $ 1,592 71 %
    Operating income — TTM Y/Y growth (decline), excluding F/X (2 %) 2 % 14 % 34 % 71 % N/A
    Operating margin — TTM % of North America net sales 3.5 % 3.5 % 3.7 % 3.9 % 4.6 % N/A
    International Segment:
    Net sales $ 7,529 $ 5,758 $ 5,508 $ 5,922 $ 9,093 21 %
    Net sales — Y/Y growth, excluding F/X 29 % 32 % 28 % 27 % 23 % N/A
    Net sales — TTM $ 21,372 $ 22,737 $ 23,738 $ 24,716 $ 26,280 23 %
    Net sales — TTM % of WW net sales 44 % 44 % 44 % 43 % 43 % N/A
    Operating income (loss) $ 177 $ 49 $ 16 $ (59 ) $ 70 (61 %)
    Operating margin — % of International net sales 2.4 % 0.9 % 0.3 % (1.0 %) 0.8 % N/A
    Operating income — TTM $ 640 $ 515 $ 359 $ 183 $ 76 (88 %)
    Operating income — TTM Y/Y growth (decline), excluding F/X (41 %) (49 %) (57 %) (68 %) (77 %) N/A
    Operating margin — TTM % of International net sales 3.0 % 2.3 % 1.5 % 0.7 % 0.3 % N/A
    Consolidated Segments:
    Operating expenses (3) $ 16,969 $ 12,787 $ 12,474 $ 13,574 $ 20,590 21 %
    Operating expenses — TTM (3) $ 46,504 $ 49,899 $ 52,846 $ 55,805 $ 59,425 28 %
    Operating income $ 462 $ 398 $ 360 $ 232 $ 678 47 %
    Operating margin — % of Consolidated sales 2.7 % 3.0 % 2.8 % 1.7 % 3.2 % N/A
    Operating income — TTM $ 1,573 $ 1,505 $ 1,480 $ 1,451 $ 1,668 6 %
    Operating income — TTM Y/Y growth (decline), excluding F/X (21 %) (22 %) (21 %) (15 %) 7 % N/A
    Operating margin — TTM % of Consolidated net sales 3.3 % 2.9 % 2.7 % 2.5 % 2.7 % N/A
    AMAZON.COM, INC.
    Supplemental Financial Information and Business Metrics
    (in millions, except inventory turnover, accounts payable days and employee data)
    (unaudited)
    Y/Y %
    Q4 2011 Q1 2012 Q2 2012 Q3 2012 Q4 2012 Change
    Supplemental
    Supplemental North America Segment Net Sales:
    Media $ 2,562 $ 2,197 $ 1,874 $ 2,215 $ 2,903 13 %
    Media — Y/Y growth, excluding F/X 8 % 17 % 18 % 15 % 13 % N/A
    Media — TTM $ 7,959 $ 8,270 $ 8,559 $ 8,847 $ 9,189 15 %
    Electronics and other general merchandise $ 6,881 $ 4,772 $ 4,937 $ 5,061 $ 8,503 24 %
    Electronics and other general merchandise — Y/Y growth, excluding F/X 51 % 44 % 41 % 39 % 24 % N/A
    Electronics and other general merchandise — TTM $ 17,315 $ 18,784 $ 20,226 $ 21,652 $ 23,273 34 %
    Electronics and other general merchandise — TTM % of North America net sales 65 % 66 % 66 % 67 % 67 % N/A
    Other $ 459 $ 458 $ 515 $ 608 $ 769 68 %
    Other — TTM $ 1,431 $ 1,613 $ 1,802 $ 2,041 $ 2,351 64 %
    Supplemental International Segment Net Sales:
    Media $ 3,447 $ 2,513 $ 2,245 $ 2,385 $ 3,611 5 %
    Media — Y/Y growth, excluding F/X 18 % 22 % 12 % 12 % 7 % N/A
    Media — TTM $ 9,820 $ 10,261 $ 10,431 $ 10,590 $ 10,753 9 %
    Electronics and other general merchandise $ 4,032 $ 3,203 $ 3,224 $ 3,497 $ 5,431 35 %
    Electronics and other general merchandise — Y/Y growth, excluding F/X 41 % 42 % 42 % 39 % 37 % N/A
    Electronics and other general merchandise — TTM $ 11,397 $ 12,314 $ 13,139 $ 13,956 $ 15,355 35 %
    Electronics and other general merchandise — TTM % of International net sales 53 % 54 % 55 % 56 % 58 % N/A
    Other $ 50 $ 42 $ 39 $ 40 $ 51 4 %
    Other — TTM $ 155 $ 162 $ 168 $ 170 $ 172 11 %
    Supplemental Worldwide Net Sales:
    Media $ 6,009 $ 4,710 $ 4,119 $ 4,600 $ 6,514 8 %
    Media — Y/Y growth, excluding F/X 14 % 19 % 15 % 14 % 10 % N/A
    Media — TTM $ 17,779 $ 18,531 $ 18,990 $ 19,437 $ 19,942 12 %
    Electronics and other general merchandise $ 10,913 $ 7,975 $ 8,161 $ 8,558 $ 13,934 28 %
    Electronics and other general merchandise — Y/Y growth, excluding F/X 47 % 43 % 42 % 39 % 29 % N/A
    Electronics and other general merchandise — TTM $ 28,712 $ 31,098 $ 33,365 $ 35,608 $ 38,628 35 %
    Electronics and other general merchandise — TTM % of WW net sales 60 % 60 % 61 % 62 % 63 % N/A
    Other $ 509 $ 500 $ 554 $ 648 $ 820 61 %
    Other — TTM $ 1,586 $ 1,775 $ 1,970 $ 2,211 $ 2,523 59 %
    Balance Sheet
    Cash and marketable securities $ 9,576 $ 5,715 $ 4,970 $ 5,248 $ 11,448 20 %
    Inventory, net — ending $ 4,992 $ 4,255 $ 4,380 $ 5,065 $ 6,031 21 %
    Inventory turnover, average — TTM 10.3 10.4 10.1 9.7 9.3 (10 %)
    Fixed assets, net $ 4,417 $ 4,653 $ 5,097 $ 5,662 $ 7,060 60 %
    Accounts payable — ending $ 11,145 $ 6,886 $ 7,072 $ 8,369 $ 13,318 20 %
    Accounts payable days — ending 74 62 68 75 76 2 %
    Other
    WW shipping revenue $ 531 $ 461 $ 469 $ 517 $ 832 57 %
    WW shipping costs $ 1,466 $ 1,129 $ 1,054 $ 1,153 $ 1,798 23 %
    WW net shipping costs $ 935 $ 668 $ 585 $ 636 $ 966 3 %
    WW net shipping costs — % of WW net sales 5.4 % 5.1 % 4.6 % 4.6 % 4.5 % N/A
    Employees (full-time and part-time; excludes contractors & temporary personnel) 56,200 65,600 69,100 81,400 88,400 57 %
    (1) Average Total Assets minus Current Liabilities (excluding current portion of Long Term Debt) over five quarter ends.
    (2) TTM Free Cash Flow divided by Invested Capital.
    (3) Represents cost of sales, fulfillment, marketing, technology and content, and general and administrative operating expenses, excluding stock-based compensation.

    Amazon.com, Inc.

    Certain Definitions

    Customer Accounts

    • References to customers mean customer accounts, which are unique e-mail addresses, established either when a customer places an order or when a customer orders from other sellers on our websites. Customer accounts exclude certain customers, including customers associated with certain of our acquisitions, Amazon Payments customers, Amazon Web Services customers, and the customers of select companies with whom we have a technology alliance or marketing and promotional relationship. Customers are considered active when they have placed an order during the preceding twelve-month period.

    Seller Accounts

    • References to sellers means seller accounts, which are established when a seller receives an order from a customer account. Sellers are considered active when they have received an order from a customer during the preceding twelve-month period.

    Registered Developers

    • References to registered developers mean cumulative registered developer accounts, which are established when potential developers enroll with Amazon Web Services and receive a developer access key.

    Units

    • References to units mean physical and digital units sold (net of returns and cancellations) by us and sellers at Amazon domains worldwide – … – as well as Amazon-owned items sold through non-Amazon domains. Units sold are paid units and do not include units associated with certain acquisitions, rental businesses, web services or advertising businesses, or Amazon gift certificates.

     

  • The Two Choices to Make in Strategy


    Roger Martin, coauthor of Playing to Win, simplifies successful strategizing to two decisions.

  • New From NAP 2013-01-29 16:28:23

    Prepublication Now Available

    A letter dated December 21, 2011, to National Academy of Sciences President Dr. Ralph Cicerone from the Chief of Naval Operations, ADM Jonathan W. Greenert, U.S. Navy, requested that the National Research Council’s (NRC’s) Naval Studies Board (NSB) conduct a study to examine the issues surrounding capability surprise—both operationally and technically related—facing the U.S. naval services. Accordingly, in February 2012, the NRC, under the auspices of its NSB, established the Committee on Capability Surprise for U.S. Naval Forces. The study’s terms of reference, provided in Enclosure A of this interim report, were formulated by the Office of the Chief of Naval Operations (CNO) in consultation with the NSB chair and director. The terms of reference charge the committee to produce two reports over a 15-month period. The present report is the first of these, an interim report issued, as requested, following the third full committee meeting.

    The terms of reference direct that the committee in its two reports do the following: (1) Select a few potential capability surprises across the continuum from disruptive technologies, to intelligence inferred capability developments, through operational deployments and assess what U.S. Naval Forces are doing (and could do) about these surprises while mindful of future budgetary declines; (2) Review and assess the adequacy of current U.S. Naval Forces’ policies, strategies, and operational and technical approaches for addressing these and other surprises; and (3) Recommend any changes, including budgetary and organizational changes, as well as identify any barriers and/or leadership issues that must be addressed for responding to or anticipating such surprises including developing some of our own surprises to mitigate against unanticipated surprises.

    Capability Surprise for U.S. Naval Forces: Initial Observations and Insights: Interim Report highlights issues brought to the committee’s attention during its first three meetings and provides initial observations and insights in response to each of the three tasks above. It is very much an interim report that neither addresses in its entirety any one element of the terms of reference nor reaches final conclusions on any aspect of capability surprise for naval forces. The committee will continue its study during the coming months and expects to complete by early summer 2013 its final report, which will address all of the elements in the study’s terms of reference and explore many potential issues of capability surprise for U.S. naval forces not covered in this interim report.

    [Read the full report]

    Topics: Conflict and Security Issues | Engineering and Technology

  • Gangnam Style Flip Book Is Cool Enough to Overcome Fact That It’s About Gangnam Style

    I don’t know if Gangnam Style is completely dead yet. I’m not even going to comment on whether or not it should be. I don’t care if PSY said some anti-American crap one time. I also don’t care that this song is going to be stuck in my head for a day or two now.

    Basically, this is really cool and probably took forever to construct – so it deserves a look. It’s multiple flip books, strung together to recreate the video for Gangnam Style, frame by frame. Creator of the video, YouTube user etoilec1, suggests that you watch the original video first so that you’ll have some reference. I don’t think that’s necessary. Everyone’s seen that video enough to know that this flip book nailed it.

  • Girl Found Locked In Cage So Family Could See Movie

    An 8-year old girl with a developmental disability was found locked in a cage inside her family’s New Mexico home, police say.

    The girl–who suffers from microcephaly–was found after her caregivers, Cindy Patriarchias and Edmond Gonzales, took Patriarchias’ three children to see a movie. When her ex-husband discovered they didn’t have the girl with them, he became concerned and phoned police. She was later found in a wooden cage about 2 1/2 feet wide by 4 feet tall which had a crib mattress inside. She was unharmed; however, the couple have been charged with child abuse and are being held on $25,000 bonds. The girl has been placed in protective custody as she is not the biological child of either caregiver. Patriarchias has reportedly been trying to adopt the child, but hasn’t been able to get the consent of her birth mother.

    A similar story made headlines late last year when a Tulsa father was arrested for locking a toddler in a cage while he was passed out on a drug/alcohol fueled binge. Another child in the home was found locked out and naked, crying to be let inside. The children were placed into protective custody.

  • SLAYER, BASSHOLE, LOLWTF, and Other Banned Vanity Plates

    Well this is just hilarious.

    Government Attic has been hard at work open-records-requesting states across our great country to divulge their lists of banned license plates.

    And it’s just as much fun as you would imagine.

    Many states have caught on to you kids and your internetting. In Arizona, you can’t get a vanity plate that reads “LOLWTF.” Also prohibited – ROFLMAO.

    If you look deeper into the data request for Arizona, let’s say, you find their general rules and regulation regarding what’s prohibited. Terms that connote breast, genitalia, buttocks, sexual functions, and eliminatory functions are banned – to nobody’s surprise. But banning a term for “superiority” is kind of strange. I guess that’s why you can’t register the plate “ALEXFU,” even if Alex deserved it.

    You also can’t call yourself a “BADBICH” or a “BAMF.” You can’t even call yourself the “BESTLAY.”

    Some of the banned plate tags are perplexing, others are just damn funny.

    We’re looking at you, “BLZDEEP.”

    You can check out each state here or download a huge PDF with all the banned plates for about 20 states here.

    [via BoingBoing]
    [Photo via Miss Shari, Flickr]

  • Image Search Changes Google Said Would Be Good For Webmasters Might Be Hurting Some Sites

    Last week, Google announced a new design for its Image Search. It’s been rolling out, so maybe you have it by now. One thing that was interesting about this particular launch is that Google made a major point of talking about how good it was going to be for webmasters. They even made the announcement on the Google Webmaster Central blog.

    Google implied that the changes would be good for webmasters in terms of increasing traffic to their sites.

    “The domain name is now clickable, and we also added a new button to visit the page the image is hosted on,” said associate product manager Hongyi Li. “This means that there are now four clickable targets to the source page instead of just two. In our tests, we’ve seen a net increase in the average click-through rate to the hosting website.”

    Of course, that doesn’t mean that this will be the case for everyone, but that’s the kind of thing you want to hear, if they’re going to talk about the effects the changes have had on sites in internal testing.

    Some sites, however, appear to be experiencing quite the opposite. Barry Schwartz at Search Engine Roundtable has been monitoring the forums as usual, and has seen webmasters complaining about “significant” decreases in traffic. He points to threads in both WebmasterWorld and DigitalPoint.

    It’s hard to see why the changes would have a negative effect on traffic based on the layout. As Google notes, there are now more clickable targets to get to your pages. It seems like a shuffle in rankings would be a more likley culprit.

    Have you seen a dramatic difference in traffic coming from Google Image Searches for better or for worse?

    On a somewhat related note, Google has been rolling out its recent SafeSearch changes to more countries, and that may be having a direct affect on some businesses. One WebProNews reader, who says they work in adult business, says the change affects their sales and research. More on all of that here.