Category: News

  • Taking Action to Prevent Domestic Violence Homicide

    Vice President Joe Biden delivers remarks at a Domestic Violence Homicide Reduction Event

    Vice President Joe Biden delivers remarks at a Domestic Violence Homicide Reduction Event at the Montgomery County Executive Office Building in Rockville, MD, March 13, 2013. Also pictured are (from left) Janet Blackburn, Attorney General Eric Holder, Actress Mariska Hargitay, and Chief Jeff Spaulding, Chief of Police of the Westminster Police Department.

    (Official White House Photo by David Lienemann)

    Yesterday I attended an event held by Vice President Biden and Attorney General Holder focused on reducing domestic violence homicides. The Vice President spoke movingly about the changes that have occurred since the passage of the Violence Against Women Act but also reminded us that three women a day still die as a result of domestic violence. The Attorney General announced grants to twelve communities to screen victims for risk of homicide and create high risk teams to contain these dangerous offenders. He stressed the importance of understanding the warning signs that could indicate the risk of homicide is increasing and linking those victims with services. The Vice President was joined by Mariska Hargitay of Law & Order: Special Victims Unit, domestic violence advocate Janet Blackburn, and state and local officials from around Maryland.

    The event was held in Maryland to showcase the success of their model lethality assessment program. By screening victims for risk factors at crime scenes, in hospital emergency rooms, and in court and linking those most at risk with immediate crisis intervention services, Maryland has reduced its domestic violence homicide rate by 34% over the past five years. The Vice President also highlighted the work of Newburyport, Massachusetts, which launched a multi-disciplinary high risk team to identify and address the most dangerous cases of domestic violence in their community. Since beginning this approach in 2005, there have been no domestic violence homicides in Newburyport. The grants announced today will help communities around the country replicate these two successful models.

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  • Hitler Isn’t Too Happy About the Google Reader Shutdown

    Apparently, you’re not the only one who’s furious that Google has decided to shut down Google Reader on July 1st, as part of its spring cleaning program.

    Ah, yes, the classic Hitler reacts video. And oldie but a goodie. And as it turns out, an absolutely perfect way to channel the frustration over Google’s decision. Seriously, I never thought I could say that Hitler is speaking truths, but damnit if he isn’t right. Don’t even say the words Twitter or Flipboard to me. I must go mourn.

  • Skyhooks May Prove More Deadly Than Guns In BioShock Infinite

    Painkiller wouldn’t be what it is without its titular weapon – the Painkiller. It’s a small device with three spinning blades that causes all kinds of havoc on the battlefield. I’m not saying that BioShock Infinite flat out copied anything, but its Skyhook, which up until now was used to traverse the sky rails of Columbia, has proven itself to be just as deadly as the Painkiller.

    BioShock Infinite continues to look more and more polished each time we see it. It’s making the wait until its launch later this month that much harder to bear.

    BioShock Infinite launches across the Xbox 360, PS3 and PC on March 26.

  • Braintree’s recent move overseas helps double its payments volume to $8B

    E-commerce payments company Braintree kicked off its international expansion only in October, but overseas transactions now account for one-quarter of its business and are largely responsible for a doubling of its payments volume. Braintree is now processing $8 billion in transactions annually, CEO Bill Ready said, putting the Chicago startup at the same level as payments darling Square.

    Of course, Square and Braintree have fundamentally different business models, but as they both evolve they find themselves competing head to head. While Square has focused on the small business owner looking to accept credit card payments, Braintree is strictly an e-commerce and m-commerce company handling payments for some of the best-known startups in the business, including AirBnB, Uber, OpenTable, LivingSocial, GitHub and Fab.com.

    The model is much more similar to PayPal or Chase Paymentech, which dominate the low-volume and the high-volume end of the e-commerce business respectively. Braintree, however, is trying to bridge the gap between the two. By providing advanced features such as m-commerce, foreign currency processing and high-volume scaling, Ready said Braintree is able to support companies from their birth as tiny startups to their emergence as huge international e-tailers.

    Braintree CEO Bill Ready

    Braintree CEO Bill Ready

    Braintree began processing foreign currency payments shortly after its launch in 2008, and that’s been one of the key drivers of its growth. AirBnB, which signed up with Braintree shortly after it launched, was able to expand quickly overseas. That allowed AirBnB to head off potential competition from foreign companies emulating its business model, Ready said.

    “That’s one of the big reasons startups want to work with us,” Ready told GigaOM. “Startups need to go international much more quickly than they used to. But in order to accept international payments you used to have to go to [a provider] that required you to have hundreds of millions in accounts.”

    Until last year, though, Braintree only processed transactions for U.S.-based merchants. In October, after raising a $35 million Series B round, it went overseas, extending payment support to online merchants in Canada and most European countries. It expanded to Australia in November, and Ready said it plans to launch in Switzerland, Norway and Turkey this week, completing its European footprint.

    Ready said that international push as allowed it land key overseas customers like Finland’s Rovio, the creator of Angry Birds. In just six months, Braintree has grown that business to the point its processing $2 billion in annualized transactions on foreign shores, Ready said.

    Braintree has raised a total of $70 million and is primarily backed by NEA and Accel Partners. Ready said it has 150 employees, most of which are in its Chicago HQ and in two satellite offices in San Francisco and New York City.

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  • Google Offers ‘First Steps’ Cheat Sheet for Beginning Webmasters

    Google has just released a new single-page guide for beginning webmasters that features information on looking good in Google search results through page titles, proper domain names and sub-pages, and meta descriptions. It also offers a brief primer on images and links to additional info and support.

    The cheat sheet is a single page, “short how-to list with basic tips on search engine-friendly design, that can help Google and others better understand the content and increase your site’s visibility.”

    And it’s available in 13 languages.

    “We hope this content will help those who are just about to start their webmaster adventure or have so far not paid too much attention to search engine-friendly design,” says Google.

    You can grab the pdf today.

  • Happy Pi Day! Two talks to watch as you celebrate

    Today is March 14, otherwise known as 3/14. For any math enthusiast, these numbers will certainly set off a bell — they are the first three digits of Pi. To help you celebrate Pi Day, here are two TED Talks, starting with Daniel Tammet’s “Different ways of knowing.” Tammet has linguistic, numerical and visual synesthesia — meaning that his perception of words, numbers and colors all blends together, giving him a unique experience of the world. Scoot to 4:46 to see his painting of Pi, rendered as an emotional landscape.

    And while you’re at it, watch 9-year-old Chirag Singh’s adorable talk from TEDxYouth@BommerCanyon, “My passion for Pi.”

  • Miranda Kerr: Car Crash Leaves Model Shaken, But OK

    Victoria’s Secret supermodel Miranda Kerr was involved in a traffic accident on the Los Angeles freeway on Wednesday, March 13. After the model was spotted wearing a neck brace, spokesperson for the model told Reuters that Kerr experienced some pain after her vehicle was rear-ended.

    The spokesperson alleviated fans’ fears by also stating that Kerr is “totally fine.” Kerr herself spoke out to fans through her Twitter feed, assuring them that she will be fine and thanking them for all of the well-wishes she must have received.

    The Austrialian-born model began her career in 1997 at 13, and gained fame on runways across the world. Kerr was offered a contract with Victoria’s Secret in 2007, and became the first Australian “Angel.” Around that time she began dating actor Orlando Bloom and the two later married in July 2010. The couple gave birth to a son in 2011 and named the child Flynn Christopher Blanchard Copeland Bloom.

  • Check It Out Lifeloggers: First Memoto Camera Prototype Photos Show Impressive Image Quality

    img_130307_111318_grande

    The Memoto is a tiny camera that you wear which takes a photo every 30 seconds and automatically uploads it to an online service. It’s a dedicated lifelogger’s dream, if there is such a being out there. Now, the Kickstarter-funded gadget has shown off its first official photos in a blog post and companion gallery posted today.

    The pictures from Memoto are taken from a working Memoto prototype, and they haven’t been touched with post-processing software, the company notes. It also promises to tweak color saturation (to increase it, which is what the kids these days like in their fancy smartphone pics), and the exposure will also get some changes to account for darker lighting environments. Memoto also plans to refine sharpness and compression before the Memoto ships.








    From what they’ve provided, I’d say the Memoto team is being overly hard on itself: these pics compare favorably to a lot of smartphone cameras out there, even if they’re slightly smaller in terms of resolution than most at five megapixels. Considering you’ll have 2,880 images over the course of a full 24 hours if you stick with the Memoto’s default setting of one pic snapped every 30 seconds, it’s probably for the best that these are 5 megapixel (which is more than sufficient for web resolution).

    To recap for those who didn’t get in on the Kickstarter campaign, the Memoto is just 36x36x9mm, and features GPS on board to log the location of photos. Once you plug it into a computer, it connects to the Memoto service and uploads the photos. It also has a built-in accelerometer to help it properly orient photos no matter what the angle, and it has room on board for 4,000 pictures. Apps for iPhone and Android let you view your cloud-stored photos wherever you are.

    Memoto could make or break itself based on image quality, and these first photos from a production prototype are promising in that regard. The company unfortunately won’t make its initial projected ship date of March, but hopes to begin mass production in April. Hopefully those hardcore lifeloggers out there can somehow manage for an extra month without documenting their every waking moment.

  • Netflix fronts $100K for best cloud ideas

    Do you have a great cloud computing idea? Could you use $10,000? If so, check out the Netflix Cloud Computing Challenge which will offer 10 prizes of $10,000 each for the best cloud ideas entered.

    netflix-logoThe streaming video company, famous for its use of cloud services, is putting up $100,000 to urge developers to come up with new features or “improve usability, quality, reliability and security of computing resources delivered as a service over the internet.” The company’s not new to contests: In 2006 it launched The Netflix Prize for the best collaborative filtering algorithm to aid in personalized film ratings. That prize was discontinued a few years later.

    As for the new challenge, Netflix chief product officer Neil Hunt said in a statement:

    “Cloud computing has become a hot topic recently, but the technology is still just emerging … No doubt many of the key ideas that will take it to the next level have yet to be conceived, explored, and developed. The Netflix Cloud Prize is designed to attract and focus the attention of the most innovative minds to create the advances that will take cloud to the next level.”

    Prizes will be offered in 10 categories and winners will be judged by a panel including Werner Vogels, CTO of Amazon; Martin Fowler, chief scientist of Thoughtworks; Simon Wardley, cloud strategist; Joe Weinman, author and Telx SVP; Aino Corry, developer training expert at University of Aarhus; and Yury Israilevsky, VP of Netflix Cloud.

    Deadline for entry is September 15, 2013 with winners to be announced at the Amazon Web Services (AWS) Re:Invent conference in November. There’s more information on the prize at Github.

    AWS already hosts a startup challenge, but contests like this might bring in some fresh thinking from new and exciting sources.  I look forward to seeing what comes of this contest.

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  • What Small Business Can Learn from Emerging Markets

    Just how do you win against larger competitors who have more resources than you? A new wave of smaller companies from emerging market countries have discovered that you can not only win, but have the advantage over larger companies. It’s just a matter of deploying your resources — however limited they are — very strategically.

    In researching our book, we studied 39 new companies, which we characterize as “Emerging Market Multinationals” (EMNCS), and found patterns in how these upstarts compete with larger companies. For example, larger competitors are likely to standardize their products and processes, manufacturing through contracted and distant facilities. As a smaller company, you can out-compete them by better tailoring your products to customer needs using your self-owned, lower-cost, and more flexible design and manufacturing resources. Take Taiwanese GPS manufacturer Mitac, which used this strategy to develop customized devices for each Asian market, serving their specific needs better than Garmin or Tom-Tom could.

    From researching the book, we mainly found that as a small business it’s especially critical to target how you deploy your (limited) resources. These have to be targeted in ways that maximize impact. Instead of a resource-sucking broad-front attack against its big Western competitors in the consumer packaged goods industry, India’s Godrej has picked just 3 product categories (hair color, soaps, insecticides), and 3 geographies (South Asia, the Middle East, North Africa), to compete in. Brazil’s Natura creates all its cosmetics from natural ingredients from the local Amazon rainforest, where it can source supplies better than anybody else.

    Of course, there are other areas where you should pinpoint exactly where your efforts should go:

    R&D: Just as Apple chooses to focus on consumer-delighting innovation with its relatively meager annual R&D spending (only 2.2% of sales, versus 15% by Microsoft), Haier targets its innovation into neglected segments: small refrigerators for dorm rooms and for wine cellars. India’s pharma-player Ranbaxy chooses to innovate in drug delivery mechanisms, not new molecules.

    Marketing spending: Saudi Arabia’s Savola Afia and India’s Marico build their food and hair oil businesses through single mega-brands (Safola and Parachute respectively) rather than multiple brands. Mahindra tractors grows its US business by launching in just 2 US states, not all 50. India’s IT-provider WIPRO uses its $1.3 million marketing budget (versus IBM’s $150 million-plus) to reach its targeted Fortune-1000 CTOs in airport lounges in Narita, Kennedy, and Heathrow.

    New customers: Where are they cheaper to acquire? Small-budget competitors find it hard to build high-profile brands, so customer segments that use functional selection criteria are easier targets. Lenovo thus goes after medium and large businesses before targeting the mass consumer market. Haier USA knows it can win trade customers more easily than end-consumers, so uses a ‘push’ rather than ‘pull’ go-to-market strategy.

    New markets: Underserved, ‘special needs’ market segments also make sense to exploit, because they are often ignored by the larger incumbents — such as the landscaping firms and hobby farmers in the US and Australia targeted by Mahindra’s under-100 HP tractors. LG, entering the North American market for washing machines, targeted the high-growth but underserved front-loader segment, because it is easier to win over a customer newly-entering a growing category than it is to steal share in a stagnant one.

    When resources are scarce, smaller competitors need to find new ways to lower resource-demands, throughout the value chain. Can you reduce costs by ‘variabilizing’ cost-elements traditionally considered ‘fixed investments,’ as India’s Airtel did with its mobile network infrastructure? Can you share R&D costs with university partners, as Natura does, to generate 65% of its revenues from innovations launched in the past two years? Can you use the ‘earned media’ of public relations as much as HTC and Lenovo do, and the ‘co-branding quality rub-off’ from highly-respected brand alliance partners, as Haier and WIPRO do?

    It’s also important to remember that most EMNCs need to work get stronger over time in their targeted domains. R&D, technology, innovation, and design capabilities that are missing but important need to be acquired or built-up, as did Apollo Tires, HTC, Tata Motors, and Mitac, in our sample. Others used targeted acquisitions for hard-to-access raw materials (Tata Beverages) and distribution channels (VitrA, with Villeroy & Boch). Higher-prestige brands, and local market knowledge, need to be developed or acquired too, for they lead to higher, more-sustainable profits (Ulker’s acquisition of Godiva). The talent hired into the organization too needs to be built-up over time, perhaps the most important challenge of all.

    Despite the daunting resource limitations they suffer from, smaller firms can still perform well against much larger competitors. What it requires is a competitive strategy that is fully cognizant of these resource limitations, and finds clever ways to overcome them.

  • LG undermines Samsung, places even larger billboards above Galaxy S IV ads in Times Square

    LG Times Square Billboards
    LG (066570) seems to have adopted the same clever guerilla marketing techniques that have served Samsung (005930) so well over the past year. Per Engadget, LG is trying to undermine Samsung’s grand Galaxy S IV launch by strategically placing its own larger billboards above the Galaxy S IV billboards that have sprung up all around Times Square in recent days. The LG billboards use the same enormous number “4” that Samsung has been using for its Galaxy S IV ads, except LG is telling consumers that “The LG Optimus G is here 4 you now!” As Samsung grows bigger, we can expect to see its rivals target it more frequently with these kinds of ads as they fight to end Samsung’s dominance of the Android market.

  • CBS launches an iOS app to stream full episodes of some shows

    CBS on Thursday launched an iOS app that offers full episodes of primetime shows a week after they air. Daytime and late-night shows are available to watch within 24 hours of airing. Android and Windows 8 apps are on the way.

    The app lets people “watch CBS shows on the best screen available for them,” CBS Interactive president Jim Lanzone said in a statement, “with a host of extra features that give them a richer viewing experience whenever and wherever they tune in.” Those extra features, which will be integrated “by the start of the Fall TV season,” will include “integrated social feeds; live events that allow fans to engage directly with talent; and second-screen experiences synched to the broadcast with additional content for select shows.”

    Shows available through the app include NCISThe Good WifeSurvivorCSI and How I Met Your Mother, among others. But full episodes of some well-known shows, like The Big Bang Theory and The Mentalist, are missing from the app even though they’re available through CBS’s website. And the app does not provide a way to catch up on past seasons, or even all of a current season: only select episodes are available.

    Other networks are also experimenting with offering streaming through their apps. NBC allows streaming of some shows through its iOS app, for example, while Fox only lets users stream full episodes through its “Fox Now” app if they authenticate their subscription to a TV provider.

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  • Yahoo Mail’s Vivek Sharma Leaves The Company [Rumor]

    Vivek Sharma has been in charge of Yahoo Mail and Messenger since 2009. After three years of working on the product, Sharma may have decided that it’s time to move on.

    All Things D is reporting that multiple sources have confirmed that Sharma has left Yahoo. It’s unknown at this time why he left the company, or what he intends to do. All these unknowns have led to some rumors gaining traction.

    One of the most prevailing rumors is that Sharma’s departure was not amicable. It’s said that he didn’t see eye-to-eye with new Yahoo CEO Marissa Meyer, or her decision to overhaul Yahoo Mail. Other rumors say that he just thought it was time to move on.

    Like all rumors, these must be taken with a grain of salt. It has still not been confirmed that Shamar has even left the company, but multiple sources all reporting the same thing seems to indicate that there is at least some truth to the report.

    If Shamar has indeed left Yahoo, however, that will mean Meyer has to find a new head for Yahoo’s Mail and Messenger products. On top of finding a replacement for Shamar, Meyer also has to find replacements for former Yahoo Connections SVP Shashi Seth and Chief of Information Security Justin Somaini, both of which left in January of this year.

  • Improving Self-Escape from Underground Coal Mines

    Prepublication Now Available

    Coal mine disasters in the United States are relatively rare events; many of the roughly 50,000 miners underground will never have to evacuate a mine in an emergency during their careers. However, for those that do, the consequences have the potential to be devastating. U.S. mine safety practices have received increased attention in recent years because of the highly publicized coal mine disasters in 2006 and 2010. Investigations have centered on understanding both how to prevent or mitigate emergencies and what capabilities are needed by miners to self-escape to a place of safety successfully. This report focuses on the latter – the preparations for self-escape.

    In the wake of 2006 disasters, the U.S. Congress passed the Mine Improvement
    and New Emergency Response Act of 2006 (MINER Act), which was designed to strengthen existing mine safety regulations and set forth new measures aimed at improving accident preparedness and emergency response in underground coal mines. Since that time, the efforts of the National Institute of Occupational Safety and Health (NIOSH) and the Mine Safety and Health Administration (MSHA) have contributed to safety improvements in the mining industry. However, the Upper Big Branch mine explosion in 2010 served as a reminder to remain ever vigilant on improving the prevention of mine disasters and preparations to help miners survive in the event of emergencies.

    This study was set in the context of human-systems integration (HSI), a systems approach that examines the interaction of people, tasks, and equipment and technology in the pursuit of a goal. It recognizes this interaction occurs within, and is influenced by, the broader environmental context. A key premise of human-systems integration is that much important information is lost when the various tasks within a system are considered individually or in isolation rather than in interaction with the whole system. Improving Self-Escape from Underground Coal Mines, the task of self-escape is part of the mine safety system.

    [Read the full report]

    Topics: Behavioral and Social Sciences | Industry and Labor

  • ‘Price Is Right’ Lawsuit Verdict Overturned

    Do pregnancy discrimination laws extend to employment that is based on a woman’s physical attributes? Brandi Cochran thinks so. Unfortunately for her, a judge believes she will have to argue her case a second time.

    The Associated Press is reporting that a Los Angeles judge has found that the jury in Cochran’s discrimination trial was not properly instructed. Specifically, the judge determined that the jury should have been instructed to consider, when The Price is Right producers declined to have Cochran returning as a model, whether pregnancy discrimination was a “substantial factor.” The $8.5 million verdict awarded to her has now been wiped away and a retrial has been called for.

    While performing as a model on The Price is Right, the 41-year-old Cochran became pregnant and took maternity leave. When she tried to return to the show in 2010, she was turned down by producers, who told her they needed no more models. Cochran sued for pregnancy discrimination, alleging that her pregnancy was the reason the producers to let her go.

  • BlackBerry Enterprise Service 10 Updates on the Way: Secure Work Space Preview for iOS and Android

    Secure Work Space for iOS and Android

    We’ve briefly mentioned a few of our future plans for BlackBerry Enterprise Service 10 in the past, but today we’d like to share a preview of how secure enterprise mobility management is growing and evolving to meet the needs of businesses worldwide with Secure Work Space for iOS and Android devices. BlackBerry has and continues to be the only choice for enterprises with security, functionality, and collaborative mobile strategies in mind. As needs evolve and IT departments face an ever-growing variety of devices being brought into the workplace, we’re building our solutions to match your needs and priorities.

    BlackBerry security capabilities for data-at-rest and data-in-transit will soon be extended to iOS and Android devices; both for smartphones and tablets. A separate and secure work space will hold corporate apps, work email, calendar, contacts, and more. Administrators can configure, secure, wipe, and interact with the Secure Work Space, while employees can enjoy a work and personal experience on a single device. Check out just a few of the benefits:

    • Trusted BlackBerry security extended to iOS and Android
    • No need for an expensive VPN infrastructure to secure data in transit
    • Third party MDM providers and multiple vendors aren’t required – we’ve designed Secure Work Space to be managed by BlackBerry Enterprise Service 10 from a single console
    • Deployment is straightforward, with all components on a single server
    • Global and flexible technical support is available for all aspects of the solution, even further reducing the need for multiple IT and mobility vendors

    Read more at the Inside BlackBerry for Business Blog »

  • Google Reader Shutdown Prompts Plethora of Petitions

    As you may have heard, Google has just announced that they are closing the doors on their 8-year-old RSS aggregator Google Reader. The company cites declining usage and a need to focus on other products as reasons for the shutdown. Google Reader will officially go dark on July 1st, giving users over 3 months to migrate to another service for their RSS needs.

    Although Reader isn’t the only Google product getting the axe in this round of Spring Cleaning, it’s the product with the most impact. And people aren’t happy. Sure, Google can cite declining usage and we believe them. The hard truth about RSS is that it’s a useful technology that definitely has a strong following, but never permeated the culture in the way that social media has over the past few years.

    But that doesn’t mean that loyal Google Reader users don’t have a gripe here. And they are taking their gripes and turning them into online petitions.

    Probably the fastest-growing petition to save Google Reader is this one, hosted on change.org. As of the writing of this article, it’s gaining a few hundred signatures every few minutes. Right now it’s fast approaching the 50,000 signatures it needs to hit its threshold.

    The petition, titled “Google: Keep Google Reader Running,” makes this argument:

    So, please don’t destroy that trust. You’re a huge corporation, with a market cap which rivals the GDP of nations. You’re able to dedicate 20% of your time to products which may never seen the light of day. You experiment in self-driving cars and really cool eyewear which we trust (trust!) you’ll use in a manner respectful to our needs, interests, etc.

    Show us you care.

    Don’t kill Google Reader.

    That’s not the only petition housed on change.org. There are others, including this one with a few thousand signatures that plainly asks Google “please do not shut down Reader.”

    “Many of us use Google Reader on a daily basis to keep track of our favorite blogs, archive tweets, keep updated on specific craigslist searches, and for many other uses. Its simplicity is its strength,” says the petition.

    Moving away from petition-hosting sites, we have this new single-serving site dedicated to keeping Google Reader alive. It’s called keepgooglereader.com and the entire site serves as a petition platform that allows users to sign and comment. As of right now, it’s up to around 19,000 signatures.

    Up until just recently, a petition existed on the White House’s We The People petition site that asked the Obama Administration to ask Google to consider keeping Reader alive. Of course, the Federal Government is not going to intervene in the decisions of a company like Google with regards to which products they shutter.

    That petition was removed for violation of the site’s terms. Most likely, due to this clause:

    “You agree not to create petitions that fall outside this limited purpose – for example, petitions that advertise or call for the endorsement or purchase of commercial goods or services.”

    This outpouring of support for the doomed Google product isn’t surprising. Google knows that Reader has a loyal following and they said that this was a hard decision. Petitions or not, it’s hard to see Google reversing course on this one. Since 2011, Google has canned 70 different products of services during various “spring cleaning” exercises.

    [Image via byrion, Flickr]

  • Firm that called Apple’s spectacular slide says now it’s time to buy

    Apple Stock Analysis
    While Wall Street continue to issue sky-high price targets in excess of $1,000 on Apple (AAPL) shares last year, BTIG’s Walter Piecyk saw the writing on the wall in April and downgraded the stock to Neutral. Five months later, Apple shares took a spectacular dive and have yet to show any real signs of recovery. Piecyk seemingly now believes we’re at the bottom, however, as the analyst on Thursday upgraded Apple to Buy with a $540 target.

    Continue reading…

  • Does Congress Even Understand The Cell Phone Unlocking Debate?

    You should have the right to unlock your cell phone. Any reasonable person would agree that it should be a basic consumer right. The problem is how one goes about making cell phone unlocking legal.

    Lawmakers have come forward with a variety of solutions to this particular problem. All of the legislation provided thus far does indeed make cell phone unlocking legal again. What if these solutions were only temporary fixes though? What if lawmakers really don’t get it? Where does that leave us?

    Do you think cell phone unlocking should be made exempt in the DMCA anti-circumvention provision? Should it permanent or temporary exemption? Let us know in the comments.

    To better understand this issue, we must start at the beginning – the DMCA. The Digital Millenium Copyright Act was signed into law in 1998, and introduced anti-circumvention provisions that made it illegal to break DRM protections on copyright works. It also barred consumers from circumventing locks on hardware. It’s this provision within the DMCA that makes it illegal for you to unlock your cell phone without your carrier’s permission.

    Now, the DMCA contains within it a number of exemptions to the anti-circumvention provision. These exemptions are decided by the Librarian of Congress every three years. In 2009, the Office made the unlocking of cell phones legal through these exemptions, but removed the exemption in 2012. The reasoning was that carriers are doing a good enough job of allowing their customers to unlock their cell phones, but some consumers obviously didn’t feel that way.

    In a petition filed on We The People Web site in January, consumers called upon the Obama Administration to make cell phone unlocking legal:

    The Librarian of Congress decided in October 2012 that unlocking of cell phones would be removed from the exceptions to the DMCA.

    As of January 26, consumers will no longer be able unlock their phones for use on a different network without carrier permission, even after their contract has expired.

    Consumers will be forced to pay exorbitant roaming fees to make calls while traveling abroad. It reduces consumer choice, and decreases the resale value of devices that consumers have paid for in full.

    The Librarian noted that carriers are offering more unlocked phones at present, but the great majority of phones sold are still locked.

    We ask that the White House ask the Librarian of Congress to rescind this decision, and failing that, champion a bill that makes unlocking permanently legal.

    The petition quickly gained the 100,000 signatures necessary to gain a response from the administration, and surprisingly enough, the White House stood with consumers in defending their right to unlock their cell phones:

    The White House agrees with the 114,000+ of you who believe that consumers should be able to unlock their cell phones without risking criminal or other penalties. In fact, we believe the same principle should also apply to tablets, which are increasingly similar to smart phones. And if you have paid for your mobile device, and aren’t bound by a service agreement or other obligation, you should be able to use it on another network. It’s common sense, crucial for protecting consumer choice, and important for ensuring we continue to have the vibrant, competitive wireless market that delivers innovative products and solid service to meet consumers’ needs.

    This is particularly important for secondhand or other mobile devices that you might buy or receive as a gift, and want to activate on the wireless network that meets your needs — even if it isn’t the one on which the device was first activated. All consumers deserve that flexibility.

    So far, so good – the White House stands with consumers on the issue, and will do what it can to give consumers the right to unlock their cell phones. So, where does the White House go from here? It rightly points out that legislation is needed, but strangely calls upon the FCC to work with National Telecommunications and Information Administration to make cell phone unlocking a reality:

    We also believe the Federal Communications Commission (FCC), with its responsibility for promoting mobile competition and innovation, has an important role to play here. FCC Chairman Genachowski today voiced his concern about mobile phone unlocking, and to complement his efforts, NTIA will be formally engaging with the FCC as it addresses this urgent issue.

    What’s strange about this recommendation is that the FCC and NTIA have no authority over the DMCA. The FCC even acknowledged this in a statement made earlier this month. The only thing these groups can do is come up with recommendations and submit them to the Librarian of Congress. Even then, the Librarian can’t make any changes for another three years. The only way to really take care of this issue is legislative action, and that’s what some lawmakers are doing.

    Do you think the White House misses the point? Should the Obama administration put more of a focus on legislative fixes over FCC recommendations? Let us know in the comments.

    Since the issue of cell phone unlocking entered the public consciousness, several lawmakers have introduced bills in an attempt to legalize cell phone unlocking. One of the first comes to us from Minnesota Sen. Amy Klobuchar. Her bill – the Wireless Consumer Choice Act – would give the FCC the authority to make carriers allow the unlocking of cell phones:

    “…the Federal Communications Commission, not later than 180 days after the date of enactment of this Act, shall direct providers of commercial mobile services and commercial mobile data services to permit the subscribers of such services, or the agent of such subscribers, to unlock any type of wireless device used to access such services.”

    It sounds nice, but TechDirt points out that the bill still puts all the power of unlocking into the hands of carriers. The bill wouldn’t actually change anything. Consumers would still have to get permission to unlock their device. This bill would just make it so that carriers couldn’t refuse the request. The bill also doesn’t address any problems that could arise from manufacturers pursuing charges against consumers unlocking devices not sold as such.

    Sen. Ron Wyden, a lawmaker known for his pro-Internet legislation, has also submitted a law to address cell phone unlocking. His bill – the Wireless Device Independence Act – would make cell phone unlocking completely legal with no strings attached. The only problem is that the bill doesn’t make the tools necessary to unlock cell phones legal. It doesn’t even allow for people to discuss unlocking methods. In short, Wyden’s bill gives consumers an ice cream cake with no knife to cut it. Things would get messy.

    Finally, we have the Unlocking Consumer Choice and Wireless Competition Act from Sen. Patrick Leahy. He’s the head of the Senate Judiciary Committee so he obviously would understand the issues at hand better than anyone else, right? Well, he does in a way, but his bill is the best and worst of the bunch.

    For starters, Leahy’s legislation would restore the DMCA exemption for cell phone unlocking. In that way, it directly addresses the issue at hand. Unfortunately, it doesn’t make cell phone unlocking a permanent exemption. Instead, it would restore the exemption for now, but allow it to be brought up again by the Librarian of Congress in 2015. The bill would also require the Librarian of Congress to consider an exemption for tablets within the year.

    Leahy’s bill is like applying a band-aid to a gaping wound. It does nothing to actually fix the problem, but instead just hopes that it’s good enough until the wound, or in this case the exemption hearings, reopen in 2015.

    Unfortunately, Leahy’s bill probably has the best chance of making its way to the President’s desk. The House could make some changes, but Leahy’s own press release for his bill makes it sound unlikely. It seems that the House Judiciary Committee will be introducing similar legislation that lacks any kind of sensible reform to a decade old bill desperately in need of reform.

    The DMCA was meant to address the challenges of the digital age. The 15-year-old bill has not been able to keep up. Cell phone unlocking is not the first challenge to the DMCA, but it’s an important one that could set the stage for further reform to make technology and the Internet more open for all. Unless something changes, Congress is set to miss its chance on meaningful reform yet again.

    Do you think the currently proposed bills do anything to fix the problem at hand? If not, can Congress whip any of its legislation into shape? Let us know in the comments.

  • Failed update to blame for outage of Microsoft cloud services

    There are plenty of benefits of living in the cloud, but some major downsides too. Nearly five months ago an Amazon Cloud outage took down BetaNews’ group chat service, alongside Heroku, Flipboard, Foursquare and Reddit among others. And, two days ago, Microsoft users went through a similar ordeal which mostly affected Hotmail, Outlook.com and SkyDrive — three of Microsoft’s more essential cloud services.

    Microsoft’s vice president, Arthur de Haan, has chimed in on the matter in a blog post which links the outage to the upgrade process from Hotmail to the new out-of-beta email service Outlook.com. Since 13:35 PM PDT on March 12 until 5:43 AM PDT on March 13, de Haan says that “a small part of the SkyDrive service, but primarily Hotmail.com and Outlook.com” suffered from a service interruption caused by a firmware update which failed “in an unexpected way”.

    The failed firmware update occurred in one of Microsoft’s datacenters, in a “core part” of its physical plant, subsequently leading to a “substantial temperature spike in the datacenter”. The heat was “significant enough” causing the “safeguards to come in to place for a large number of servers in this part of the datacenter”. In that area of the datacenter Microsoft houses “parts of the Hotmail.com, Outlook.com, and SkyDrive infrastructure”.

    So what took the software giant so long to get it fixed? Even though we may assume that real people are behind cloud services and pulling strings like puppeteers to keep them working, as de Haan explains that is not the case. The man says: “there was a mix of infrastructure software and human intervention that was needed to bring the core infrastructure back online. Requiring this kind of human intervention is not the norm for our services and added significant time to the restoration”.

    For some users the outage may have caused irreparable damages, as Hotmail, Outlook.com and SkyDrive are essential services which house emails and cloud-stored files. In the cloud-connected era whatever we store “out there” may not also be backed up on a local drive — not a safe and sound approach — leaving some users without crucial emails or files in likely very important moments.

    Admittedly, Microsoft has mostly fixed the issue overnight (local time) but for users outside of the United States the outage may have caught them with their guard down during work hours. What if someone had lost their job interview or even their job because of it? We want to fully embrace the cloud — often portrayed as the future and only way — but at what cost?

    Photo Credit: Igor Zh /Shutterstock