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  • Salesforce.com mobilizes its service cloud

    In a move that should surprise no one, Salesforce.com is bumping up the mobile capabilities of its Service Cloud offering, making it easier for users of mobile shopping and banking apps to get help and customer service right from the apps running on their smartphones or tablets.

    fake_bank_screenshot_NoChat_in_iPhone5

    In essence, the technology — which needs to be implemented by Service Cloud customers including merchants, banks and gaming providers — aims to keep customers interested and active in their interactions and give them real assistance, said Alex Bard, SVP and GM for Salesforce.com’s Service Cloud and Desk.com unit. The goal is to bring the sort of in-app experience folks now get from advanced web applications — co-browsing, in-application support, chat as well as easy access to knowledge bases and support forums — to their device of choice

    Say you see a transaction on your bank account  that looks iffy. Service Cloud Mobile will enable you to easily enter an instant chat session with your bank’s customer support agent, who can walk you through what it is, when it happened and perhaps who in your family transacted it, if anyone. Or if you are stuck at a certain level of a popular game and you’d like some advice on how to proceed, you could hit a button to enter a community forum or FAQ site to get hints.

    Current Service Cloud customers include KLM Airlines, Comcast, Activision, and Spotify — Salesforce.com claims 34,000 customers in all.

    The offering wraps in co-browsing technology Salesforce.com acquired last year with its buyout of GoInstant last year.

    Co-browsing should be available in the second half of the year. Access to Mobile Service Cloud Communities and Service Cloud mobile chat is available now. Chat costs $50 per user per month for customers of Service Cloud Enterprise and Unlimited Edition.

    All of this is pretty important stuff for bankers, merchants, and game impresarios eager to keep existing customers happy and supported — and draw in new customers from less-enlightened competitors.

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  • Cricket to spin off Muve Music, licensing the service to other carriers

    Cricket Communications plans to capitalize on the success of its Muve subscription music service by spinning it off as a new company and licensing the platform to carriers around the world. The company already has one international licensing deal in place with an unnamed carrier, but Cricket feels more operators would find Muve attractive if they weren’t forced to buy it from another carrier, said Bill Ingram, EVP of Strategy for Cricket’s parent company Leap Wireless.

    In the two years since it launched, Muve has attracted more than 1 million subscribers, making it the second-largest music subscription service in the U.S. behind Spotify – that’s despite the fact that Cricket is only a regional carrier mainly serving smaller U.S. cities.

    In June, Cricket began packaging Muve into all of its smartphones plans, which explains why subscriptions ballooned by 500,000 in the last six months. But Ingram said that Muve has been a key feature in attracting new subscribers to the Cricket network, and expects between 40 and 50 percent of its customer eventually will sign up for a Muve plan.

    Speaking at a Cisco System’s event at MWC, Ingram said the spin-off company would offer the music distribution, discoverability and licensing platform as a managed service, though operators would be free to name it whatever they liked as well as set their own rates. While Cricket includes the Muve subscription in the price of its plans, other operators may choose to make it an add-on service or offer more limited subscription plans.

    There are a lot of mobile users that can’t afford or are simply unwilling to pay $1 or more per song, which is the digital music model iTunes established, Ingrams said. Muve’s flexibility would allow operators to start pricing music in much more accessible ways, for instance selling subscription for 10 cents a day or restricted plans for as low as 50 cents a month, Ingram said.

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  • Stop Requiring College Degrees

    If you’re an employer, there are lots of signals about a young person’s suitability for the job you’re offering. If you’re looking for someone who can write, do they have a blog, or are they a prolific Wikipedia editor? For programmers, what are their TopCoder or GitHub scores? For salespeople, what have they sold before? If you want general hustle, do they have a track record of entrepreneurship, or at least holding a series of jobs?

    These days, there are also a range of tests you can administer to prospective employees to see if they’re right for the job. Some of them are pretty straightforward. Others, like Knack, seek to test for attributes that might seem unrelated, but have been shown by prior experience to be associated with good on-the-job performance.

    And there’s been a recent explosion in MOOCs — massive, open, online courses, many of them free — on a wide range of subjects. Many of these evaluate their students via a final exam or other means, and so provide a signal about how well someone mastered the material. MOOCs are still quite young so it’s not clear how accurate their evaluations are, but I’m encouraged by what I’ve seen so far. I’d give serious consideration to a job seeker who had taken a bunch of MOOCs and done well in all of them.

    You’ve noticed by now that ‘a college degree’ is not in this list of signals. That’s because I think it’s a pretty lousy one, and getting worse all the time. In fact, I think one of the most productive things an employer could do, both for themselves and for society at large, is to stop placing so much emphasis on standard undergraduate and graduate degrees.

    Unfortunately, employers are doing exactly the opposite — they’re putting more emphasis over time on old-school degrees, not less. As a recent New York Times story put it, “The college degree is becoming the new high school diploma: the new minimum requirement, albeit an expensive one, for getting even the lowest-level job.” Dental lab techs, chemical equipment tenders, and medical equipment preparers are all jobs that require a degree at least 50% more often than they used to as recently as 2007.

    There are two huge problems with this approach. One is that college is really expensive, and getting more so all the time. According to figures compiled by Jared Bernstein, while median income for two-parent, two-child families went up by 20% between 1990 and 2008, the cost of a four-year public college education went up by three times that amount. Total student loan debt is now larger than credit card debt in the US, and it can’t be discharged even in bankruptcy. As a 2011 graduate working as a receptionist put it in the Times article, “I am over $100,000 in student loan debt right now… I will probably never see the end of that bill”

    The even bigger problem is that, as I mentioned above, I believe college degrees are getting less valuable over time even as they’re getting more expensive. There’s a lot of evidence piling up about what’s happening with actual learning on campuses these days, and most of it is not pretty. Fewer students are entering the tougher STEM majors and completing degrees in them, even though graduates in these fields are much in demand. It’s taking students longer to complete their degrees, and dropout rates are rising. The most alarming and depressing stats I’ve come across are that 45% of college students didn’t seem to learn much of anything during their first two years, and as many as 36% showed no improvement after four years. Whatever’s going on with these kids at these schools, it’s not education.

    I think what’s going on in my home industry of higher education at present is something between a bubble and a scandal. And I don’t think it’ll change unless and until employers shift, and start valuing signals other than college degrees. I can’t think of a single good reason not to start that shift now. Can you?

  • EU digital chief throws €50M in 5G’s direction to help continent regain mobile lead

    Europe’s digital chief, Neelie Kroes, wants to fix the EU mobile industry. Still stung by the loss of her funding for ensuring the roll-out of high-speed fixed broadband across the EU, she wants mobile to take up the slack, and to that end she has thrown €50 million ($65 million) at 5G research and urged member states to get their act together regarding wireless spectrum.

    Kroes has a 2020 goal for the “delivery” of 5G. That seems like a tall order, although the proliferation of IP-connected sensors in the internet of things may well necessitate a shift to even more efficient technologies than 4G.

    Neelie Kroes “Rolling out today’s networks is important,” she said. “But what comes after? For the next global standard, and the next generation of technology, will Europe lead the world, or merely follow?”

    The €50 million for 5G research includes €16 million for the METIS project we reported on in December. The goal here is to research faster, more spectrally efficient and more power-efficient mobile broadband than 4G – which in itself seeks to tick all those boxes, but which is not as Europe-led as 2G and even 3G were.

    The EU’s investment is for the public part of an industry-wide public-private partnership – the companies involved, including some of the continent’s big carriers (Deutsche Telekom, France Telecom, Telefonica, Telecom Italia, Portugal Telecom) and infrastructure players (Alcatel-Lucent, Ericsson, NSN), will have to stump up more, although they would be doing that anyway.

    “Europe used to lead the world on wireless… European 5G is an unmissable opportunity to recapture the global technological lead,” Kroes said.

    Of course, coming up with the technology is one thing, and deploying it is another. That’s where those complaints over EU spectrum harmonization come in – as Kroes puts it, the continent’s spectrum allocation map currently resembles “a bowl of spaghetti”, which is one reason why South Korea (population 50 million) has more 4G subscriptions than the whole of the EU (population 500 million). Kroes is really not happy that 17 of the 27 EU member states still don’t have 4G at all:

    “We’ve already fixed a target to find a total of 1200MHz of spectrum for wireless broadband. But on average national governments have only awarded 65 percent of the spectrum we have already harmonised in the EU. So when Member States aren’t implementing legal commitments, we will use our full… powers.”

    This should come as music to the carriers’ ears, as will her promise to cut down on the bureaucracy around infrastructure planning permits and inter-operator network sharing. Kroes has traditionally used her MWC speeches to lambast the carriers over issues such as roaming charges – this time she’s on their side:

    “I am still determined to deliver broadband for all: and for that we must improve the market. So that it works for you in the industry, works for consumers, works for the economy. A European telecoms market more coherent, more integrated, more efficient; with lower investor risks and higher investor rewards.”

    Spectrum allocations are a pain to fix, but they are fixable. As for 5G, €50 million isn’t a game-changing amount but it may be enough to stimulate research at this very early stage of the technology’s development. It’s true that Europe let itself fall behind on 4G, and that has real knock-on effects in terms of competitiveness. The EU would be smart to avoid making that mistake again.

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  • Morning Advantage: Lunchables Are All About Power

    The success of Lunchables derives from a combo of a high-fat food and a message that is “about kids being able to put together what they want to eat, anytime, anywhere.” Oh, and: the optimal crunching pressure of a potato chip for is four pounds per square inch. This New York Times Magazine piece by Michael Moss is packed with such details, which I found just as addictive as a bag of Lays. In it, he traces the intersection of science and marketing that’s made junk food so delicious, so profitable, and so very bad for you. The piece starts at a secret meeting among the CEOs of America’s largest food companies in 1999, at which some execs tried to veer the industry along a healthier path (using the dreaded comparison of Big Tobacco), only to be shut down by the head of General Mills. What comes next is a detailed look at how brands like Dr Pepper, Oscar Mayer, and Frito-Lay hired sought-after experts to make their food taste just so, combining the taste perfection with psychologically effective marketing.

    Cheetos are perhaps “one of the most marvelously constructed foods on the planet, in terms of pure pleasure,” while Dr. Pepper launched its successful Cherry Vanilla flavor after a leading expert researched the “bliss point” of the soda, handing over the data in a 135-page report. And a recent New England Journal of Medicine study found that, because of its engineering, the food most likely to cause weight gain is the potato chip. How delicious.

    LATE FOR CLASS?

    Single People Need Work-Life Balance Too (BuzzFeed)

    In a recent study highlighted by BuzzFeed’s Anna North, Jessica Keeney and other researchers at Michigan State designed a survey that asked 3,000 people, almost half with kids, how often work kept them from doing 48 key activities. Turns out that jobs most often got in the way of education — not family time, as you might expect. The range of activities affected also included “health, leisure, household management, friendships, and romantic relationships.” She concludes, “even for parents, thinking about life only as a balance between work and childcare doesn’t tell the whole story. And since about two thirds of American households don’t include children, it makes sense to look at how work is affecting all aspects of life, not just family.”

    CREATIVE COMPENSATION

    What Monetary Rewards Can and Cannot Do (Business Horizons)

    What if you could “pay” your employees in such a way as to not only give them something they valued but simultaneously improve their commitment or job-related knowledge? You can. As a reward for high performance, you can give employees the freedom to redesign their jobs, or you can provide extra training. Or how about giving them a sabbatical? That will get their attention. Herman Aguinis of the Kelley School of Business at Indiana University lays out the options for nonmonetary compensation in Business Horizons. —Andy O’Connell

    BONUS BITS:

    House Call and Response

    Bitter Pill: Why Medical Bills Are Killing Us, by Steven Brill (Time)
    Steven Brill’s Opus on Health Care (Slate)
    Actually, Mr. Brill, Fixing Health Care Is Kinda Simple (Wired)

  • The Key to Saving the Euro Zone: Inconsistency

    The euro is the embodiment of an internal inconsistency, the outgrowth of an economic solution to the political problem of repeated, devastating wars. This inconsistency has helped shape and deepen the development of the European Union, but has also caused many of the imbalances within the euro zone, even threatening to tear it apart.

    The euro zone’s problems will not be fixed by a banking union without a central deposit insurance scheme, nor will they be fixed by a renewed wave of complex cross-border regulation.

    As economist Paul DeGrauwe puts it: “The euro is a currency without a country.” Proponents of increased integration continue to argue that at some point, if the euro is to survive, the ability to directly tax euro zone citizens will become necessary. The problem is that no one, outside of Europe’s elites, particularly wants this outcome — least of all the people living within the euro zone who already identify its institutions as having a deficit of democracy.

    Presumably Europe’s elites will want to continue the strategy of incremental integration towards this goal. But that won’t work this time. The debtor and creditor countries are simply too far apart in terms of their domestic political incentive structures to accommodate a solution centered around debt mutualization.

    The issue is at once simple and deeply complex. The imbalances can be resolved in short order through transfers from core to peripheral countries. The transfers are required in some volume to right previously extreme imbalances and, in particular, mispriced sovereign debt.

    But that is easier said than done. As a friend put the problem from the creditor states’ points of view very succinctly: Would you lend your neighbor, who had just been out partying, your credit card? This transfer from creditor to debtor states amounts, however you break it down, to asking your neighbor for their credit card, because the transfer will be made with future taxpayer’s incomes. Politically, such a transfer is nearly impossible to sell to the electorates inside the creditor states. Indeed, such transfers might actually accentuate the sense of a “democratic deficit” many Europeans feel in relation to the EU.

    So: it’s a gridlock, with the people of Europe looking to technocrats because debtor states and creditor states can’t form a cohesive solution.

    Enter the ECB. Recent heroic interventions by the European Central Bank, personified by ECB President Mario Draghi, have bolstered confidence that the euro will survive in some shape or form. Yet the key decision makers have only bought themselves time. The moves towards nearly unlimited liquidity for banks, coupled with the rollout of the European Stability Mechanism, has calmed fears of a contagion effect across the Eurozone.

    But those actions won’t solve the unsustainable debt buildups across the euro zone. They can’t, as these actions are primarily directed at saving the banking system.

    National economies have, to a certain extent, been on their own when it comes to crisis resolution. This makes no sense. Ireland, for example, has an annual output of around 214 billion dollars. Ireland’s banking system has assets and liabilities of more than 550 billion dollars. It’s a bit like asking Hawaii, with an annual output of 69 billion dollars, to bailout Bank of America, worth around 129 billion dollars. Without a federal solution, it just won’t work.

    The technocrats at the ECB know this. They understand that a pan-European solution has to be found. And so they are willing to stretch, bend, and sometimes even break the rules to allow euro zone states to recover. The euro zone’s inconsistency in its makeup has to be matched by a credible inconsistency on the part of the ECB — to implement any and all policies that help states succeed in growing again.

    The decision to consider a “bail in” for some Spanish banks, the altering of Portugal’s interest rate on its debt in 2012, the recent 25 billion euro promissory note deal for Ireland, and an explicit moment of monetary financing for the Greeks in August 2012 all point to the recognition by the EU authorities that these states are not capable of simultaneously remaining in the euro zone and working their way out of debt.

    This presents a problem for Mario Draghi. Central banking is all about the consistent implementation of monetary policy. Now we have the ECB straying dangerously into inconsistent interference in fiscal policy. Hardliners within the euro zone will not be impressed. Yet they will have a euro zone when the crisis passes, and states will be able to borrow on their own and grow at a reasonable pace.

    The heart of Europe may still be its inconsistency, but exploiting these inconsistencies may be the only way the ECB can save the euro zone.

  • T-Mobile’s M2M provider Raco goes international with Sprint, Telefónica deals

    Raco Wireless, the networking specialist that powers T-Mobile’s machine-to-machine business, is expanding its technology and coverage footprint both in the U.S. and abroad. At Mobile World Congress in Barcelona it announced deals Sprint and Telefónica to tap into their networks.

    Raco is one of the players supplying the backend connectivity for the internet of things, linking everything from agricultural harvesters to ice machines to the cellular networks. While it’s worked exclusively with T-Mobile in the past, the deals expand its scope both to CDMA technologies and Telefónica’s extensive networks across Europe and Latin America.

    According to Raco President John Horn, the two new deals, combined with a similar tie-up with U.K. operator Everything Everywhere, allow to Raco to go after the internet of things on an international scale. For instance, Raco could not serve shipping companies wanting to track their vehicles or containers as they cross borders, or appliance makers that want to avoid signing connectivity deals with a separate carrier in every new country.

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  • Advanced Capital Boosts Team with New CEO

    Advanced Capital, the European alternative investment specialist founded by financier Robert Tomei, has appointed Robert Berlé as its new chief executive officer. For the past 15 years Tomei has focused on mergers and acquisitions and private equity deals, managing transactions across Europe, the United States and the Asia-Pacific region.

    PRESS RELEASE

    Advanced Capital, the European alternative investment specialist founded by financier Robert Tomei, today announced the appointment of Robert Berlé as its new Chief Executive Officer.

    Robert has over 30 years’ investment and corporate banking experience alongside considerable experience in private equity gained at some of the leading names in the industry. For the past 15 years he has focused on mergers and acquisitions and private equity deals, managing transactions across Europe, the United States and the Asia-Pacific region.

    Over the course of an impressive global career he has held roles including Managing Director of Rothschild, Barclays de Zoete Wedd and Kidder Peabody & Co as well as a senior banking position at JP Morgan. Prior to joining Advanced Capital, Robert was Vice-Chairman of DVR Capital, a merchant banking boutique based in Milan; it is the only independent merchant bank ranked amongst the ten leading financial advisors to private equity funds in Italy.

    Robert Tomei, Chairman of Advanced Capital, said: “The private equity industry is more competitive than ever with funds fiercely competing to find value and opportunities in all markets. We have demonstrated, across our fund-of-funds model, that we have the talent, knowledge and expertise to deliver consistently high returns for our investors. It’s great to have Robert as CEO of Advanced Capital at a time when we are expanding into new sectors and geographies and continuing our transformation from innovative Italian fund of funds to global niche investor. His broad range of experience combined with his proven executive track record makes him the ideal choice for AC to consolidate its leadership.”

    Robert Berlé, the new Chief Executive of Advanced Capital said: “Advanced Capital has repeatedly demonstrated the validity and attractiveness of the fund-of-fund model and is now expanding its investment outlook. I look forward to using my experience to lead the evolution of Advanced Capital into a global niche investor. I want to build upon the structures in place so that we can continue to exceed expectations and set new benchmarks for investor returns.”

    NOTES FOR EDITORS

    Advanced Capital (http://www.advancedcapital.com) is an independent group within the alternative asset management industry focused on corporate investments worldwide through a series of specialized private equity funds. Established in 2005 by Robert J. Tomei, AC has circa 1 billion Euro assets under management and offices in Milan, London, Lugano and Luxembourg. Advanced Capital currently manages five funds. These include the three highly diversified “top-quartile” international fund of private equity funds ACI, ACII and ACIII. Advanced Capital also manages two unique and specialized niche funds: AC Private Equity Real Estate and AC Global Energy Opportunities Fund. Advanced Capital was ranked second globally in Preqin’s April 2011 private equity funds performance analysis.

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    LUCHFORD APM
    Kirkman House
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    London
    W1T 2RF

    Tel: +44 (0)20 7631 1000
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  • Carrick Capital Partners Adds to Executive Team

    Carrick Capital Partners has added four industry leaders to its executive team. The appointments of chief technology officer Steve Unterberger and special advisors Kenneth Coleman, Raul Fernandez, and Tom Neff reflect Carrick Capital Partners’ commitment to assembling an exceptionally qualified team to serve its portfolio companies and investors.

    PRESS RELEASE

    Carrick Capital Partners, LLC today announced the addition of four industry leaders to its executive team. The appointments of Chief Technology Officer Steve Unterberger and Special Advisors Kenneth Coleman, Raul Fernandez, and Tom Neff are a reflection of Carrick Capital Partners’ early success and commitment to assembling an exceptionally qualified team to serve its portfolio companies and investors.
    Carrick Capital Partners was co-founded by Marc McMorris, a former General Atlantic managing director who led investments in business services and software, and Jim Madden, the previous founder and chief executive of Exult Inc., a human resources business processing company. Carrick applies a distinctive combination of operational and investment expertise to help entrepreneurs and management successfully scale their businesses.
    “We are very pleased to have attracted such outstanding additions to our team. Their in depth knowledge of the people and the process behind business process outsourcing and software companies, and their experience building entrepreneurial businesses will be invaluable as we help entrepreneurs and CEOs take their companies to the next level,” explained Marc McMorris, co-founder of Carrick Capital Partners.
    “Steve Unterberger and I built Exult together as company co-founders. He has more than 20 years of technology and BPO experience and is particularly well versed in high growth BPO businesses. Raul Fernandez is a high-tech, serial entrepreneur who has worked with members of the Carrick team for more than 10 years. Kenneth Coleman is a seasoned technology executive with deep roots in Silicon Valley. Tom Neff has directed more than 300 CEO and 600 board searches and has an unparalleled knowledge of the leadership executives in this industry. Together these additions will provide greater breadth of experience and better delivery of Carrick’s ABV (Approach to Build Value) for our portfolio companies,” added Jim Madden, co-founder, Carrick Capital Partners.

    Steve Unterberger is the chief technology officer at Carrick Capital Partners. Before joining Carrick, Mr. Unterberger held several positions at Exult, Inc. culminating in the role of business model architecture president until the time of its acquisition by Hewitt Associates, Inc. in 2004. Prior to Exult, Mr. Unterberger was a U.S. executive vice president of SHL Systemhouse, a $2 Billon IT Outsourcer acquired by MCI in 1995. Earlier in his career, he was also a senior manager at Pricewaterhouse Coopers.
    Special Advisor Tom Neff has worked for Spencer Stuart & Associates, N.A. (executive search consulting) since 1976, serving as president of the worldwide firm from 1979 to 1996. Since 1996, he has served as chairman of Spencer Stuart, U.S. Previously, he was a principal with Booz Allen & Hamilton in executive search, CEO of an information systems company and held a senior marketing position with TWA. Earlier, he was a management consultant with McKinsey & Company in New York and Australia. Tom serves on the boards of directors of ACE Limited (chair of governance committee), an $18 billion Zurich-based insurance company. He served on the boards of Hewitt Associates, Macmillan and Exult until they were acquired and also served on the board of the Lord Abbett mutual funds. He serves as a trustee emeritus of Lafayette College and previously served as chairman of the board of the Brunswick School.
    Special Advisor Raul Fernandez is the chairman of ObjectVideo and former chairman & CEO of Dimension Data. Prior to that he was the founder & CEO of Proxicom, the leading global provider of e-business solutions for Fortune 500 companies. Mr. Fernandez led the company to an IPO in 1999, grew the company to over $200mm in revenue, and sold it to Dimension Data (LSE:DDT). He led the Information Technology Analysis Team for Virginia Governor Mark Warner’s Commission on Efficiency and Effectiveness. He sits on the boards of Fifth and Pacific (formerly known as Liz Claiborne), EXP (formerly TROW) and ValueOptions, the nation’s largest independent behavioral healthcare company. Mr. Fernandez is Vice Chairman of Monumental Sports & Entertainment, a private partnership which owns the NBA’s Washington Wizards, the NHL’s Washington Capitals and the WNBA’s Washington Mystics and owns and operates the Verizon Center. Mr. Fernandez, a native Washingtonian, is an active philanthropist in DC regional non-profits, focusing his energy primarily on educational reform.
    Special Advisor Kenneth L. Coleman is chairman of Saama Technologies, a leading provider of services and solutions in the data and analytics market serving many of the world’s most important brands from industries that include high technology, healthcare, life science, insurance and consumer packaged goods. He is the founder and former chairman/CEO of ITM Software. He served as executive vice president of global sales, service, and marketing for Silicon Graphics, Inc. (SGI), vice president of product development at Activision, Inc., and various management positions at Hewlett-Packard. Mr. Coleman is a director of City National Bank, United Online, Accelrys, Inc., and is a member of the advisory board of the Ohio State University Business School.
    About Carrick Capital Partners
    Founded in San Francisco in 2012, Carrick Capital Partners is a private equity firm that utilizes a unique process – ABV (Approach to Building Value). Expert in leveraging opportunities and navigating challenges inherent to operationally scaling a fast growing business, Carrick works with select companies in specific markets. By taking a concentrated approach and dedicating significant resources post-investment, Carrick adds tremendous value; scaling great companies that deliver significant returns for investors, stimulating economic growth and positively impacting the industry landscape. Working directly with CEO’s and entrepreneurs, Carrick fulfills a vital need for investment and growth expertise.
    __________________________
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    LandersMadden, LLC
    p: 212.292.8560 x1 | f: 253.595.2825
    [email protected]
    419 Lafayette, Second Floor, New York, NY 10003

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  • SAP Acquires SmartOps

    SAP AG is to acquire SmartOps, a provider of inventory and service-level optimization software solutions. The acquisition will boost SAP’s development of software solutions.

    PRESS RELEASE

    SAP AG (NYSE: SAP) today announced plans to acquire SmartOps, a leading provider of inventory and service-level optimization software solutions. The acquisition paves the way for SAP to develop “real-time supply chain” software solutions, leveraging the SAP HANA® platform, which empowers customers to run their businesses in real time — to analyze, predict, react and adjust instantly.
    SmartOps provides key operating parameters and targets for supply chain management (SCM) planning. The company’s solutions coordinate capacity, inventory, demand, lead time and product availability variables that enable customers to optimize inventory and service levels, freeing up working capital for innovation and growth. SmartOps and SAP have a longstanding relationship, jointly delivering best-in-class supply chain solutions to many large enterprise customers.
    Realizing the Real-Time Supply Chain
    Companies around the world are facing the issues of volatile markets and growing logistics complexity. Winning in this environment requires an excellent understanding of the demand for your products and a most efficient supply network. This requires continuous work on the Sales and Operation plans, which consider revenue and profitability right away. Core and center of the Sales and Operations plan is to ensure highest customer satisfaction and lowest inventory levels. To reduce the demand uncertainty, better predictability and increased short term forecast accuracy is needed. Only this will keep inventory as low as possible during day to day operations.
    SmartOps has developed large-scale, “stochastic” algorithms that take the uncertainty and risk out of SCM processes. These algorithms use predictive analytics to help manage global distribution networks and vast, multi-stage supply chains. Such solutions would be significantly enhanced by SAP HANA, allowing for processing of high volumes of data in real time. It also would complement and expand existing SCM sales and operations offerings from SAP, such as the SAP® Sales and Operations Planning analytic application powered by SAP HANA, the SAP® Demand Signal Management application powered by SAP HANA and the SAP® Advanced Planning & Optimization (SAP APO) component, paving the way for “real-time supply chain” solution. The two companies intend to provide current customers the same, or increased, levels of support without disruption to their existing systems.
    Building to Provide Customer Value
    A combined SAP and SmartOps holds the potential of offering great value to SAP customers. For example:
    SmartOps’ existing Inventory Optimization Suite will complement and expand sales and operations planning solutions based on SAP HANA, enabling a “real-time supply chain” solution to be built on SAP HANA. It also adds to the SAP portfolio of multi-stage inventory optimization solutions that global businesses need today.
    SmartOps’ new Enterprise Demand Sensing cloud-based analytics solution will enhance SAP Demand Signal Management, enabling customers to predictively and accurately manage their supply chain based on real-time demand and changing customer needs.
    The two companies intend to provide current customers the same, or increased, levels of support without disruption to their existing systems.
    Founded in 2000, SmartOps released its first product in 2001. The company has had a formal business relationship with SAP since 2006 and for the last four years has been a part of the program for solution extensions at SAP. SmartOps’ customers include major brands in the manufacturing, distribution, chemical, life sciences, retail, high-tech and consumer product industries.
    Analysts note the market for supply chain software is large and diverse in offerings and growing. They predict a yearly growth of 7.7 percent, to exceed US$9 billion by the end of 2013. The dynamics of the market also are shifting. Companies around the world face issues such as volatile markets and increasing logistics complexity. Their sales and operations plans, which consider immediate revenue and profitability, demand the highest levels of customer satisfaction and the lowest possible inventory levels. Winning in this environment requires an excellent understanding of product demand and the most efficient supply network.
    “We are at a turning point in the global market for supply and demand technology,” said Abdul Razack , senior vice president and head of Customer Engagement and Strategic Projects, SAP. “With the addition of SmartOps, SAP will be able to dramatically accelerate and improve the performance of real-time world-class supply chain management solutions that give customers the decisive competitive edge to succeed and grow their business.”
    “Joining SAP is both a strategic and exciting move for us,” said Martin Barkman , president and CEO, SmartOps. “Having already embraced the need for both on-premise and cloud-based solutions, the prospect of developing these on SAP HANA will propel us to new heights in technology innovation.”
    As part of the acquisition, SmartOps employees will join SAP. The transaction is expected to close during the first quarter of 2013, subject to customary closing conditions.
    For more information, visit the SAP Newsroom.
    About SmartOps
    SmartOps’ supply chain planning that right sizes inventory and captures more sales for global enterprises. SmartOps captures the full complexity and uncertainty of your global supply chain, and makes managing it simple. Deploying SmartOps solutions have dramatically improved supply chain performance at Fortune 1000 and Global 2000 companies in discrete manufacturing, consumer durables and packaged goods, technology, pharmaceutical manufacturing, distribution, chemicals and retail industries. SmartOps is an SAP global partner and integrates with all leading enterprise application platforms.
    About SAP
    As market leader in enterprise application software, SAP (NYSE: SAP) helps companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 232,000 customers to operate profitably, adapt continuously, and grow sustainably.
    Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
    © 2013 SAP AG. All rights reserved.
    SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.
    All other product and service names mentioned are the trademarks of their respective companies.
    Follow SAP on Twitter at @sapnews.
    For customers interested in learning more about SAP products:
    Global Customer Center: +49 180 534-34-24
    United States Only: 1 (800) 872-1SAP (1-800-872-1727)
    For more information, press only:
    Andy Kendzie , +1 (202) 247-7064, [email protected], EST
    Christoph Liedtke +49 6227 7-50383, [email protected], CET
    SAP Press Office, +49 (6227) 7-46315, CET; +1 (610) 661-3200, EST; [email protected]
    SOURCE SAP AG

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  • Ampersand Expands Management Team

    Ampersand Capital Partners, a healthcare-focused, middle market private equity firm, has made three appointments to its management team. Eric Lev has joined Ampersand as a partner, Dana Niles has joined Ampersand as the firm’s CFO and chief compliance officer and John Perkins has joined as an operating partner.

    PRESS RELEASE

    Ampersand Capital Partners, a healthcare-focused, middle market private equity firm, is pleased to announce three additions to its management team.
    Eric Lev has joined Ampersand as a Partner, bringing over 12 years of middle market healthcare investing experience. Eric was most recently at Water Street Healthcare Partners where he served on the investment team since Water Street’s formation in 2005. While at Water Street, Eric played a key role in helping to build the firm’s practices in life sciences and diagnostics. Prior to Water Street, Eric worked at Beckman Coulter and at One Equity Partners. Eric holds a BA from Northwestern University and a MBA from the University of Chicago.
    Dana Niles has joined Ampersand as the firm’s CFO and Chief Compliance Officer. Prior to Ampersand, Dana served as CFO of HighPoint Capital, a senior debt platform acquired by Crescent Capital in 2012. Before HighPoint, Dana served as Controller at both HLM Venture Partners and YankeeTek Ventures and as a Senior Auditor at Arthur Andersen. Dana holds a BS in Business Administration from the University of Vermont and is a CPA.
    John Perkins has joined Ampersand as an Operating Partner, where he will work with the investment team to identify and evaluate new platform opportunities. Most recently, John served as a senior executive at Ampersand portfolio company Talecris Biotherapeutics, which was acquired by Grifols in 2011. Prior to Talecris, John held roles as an operating executive at Cerberus and as an executive at General Electric. John holds a BA from DePauw University and a MBA from the Kellogg School of Management.
    “Ampersand has been making successful middle-market healthcare investments for twenty years, and these key additions further build on our strong base of healthcare investment experience and operating talent,” commented Herb Hooper , Ampersand Managing Partner. Over the last twenty years, Ampersand has invested in more than forty private healthcare companies; of these, the twenty-four realized investments have yielded a gross return multiple of more than 5X.
    About Ampersand
    Ampersand is a Boston-based private equity firm with a focus on middle market growth equity investments in the Healthcare sector. Ampersand leverages its unique blend of private equity and operating experience to build value and drive long-term performance alongside its portfolio company management teams. Over the past twenty years, Ampersand has raised seven funds, producing a 25% pooled internal rate of return to Limited Partners (net of all fees and carried interest). To learn more about Ampersand, visit www.ampersandcapital.com.
    SOURCE Ampersand Capital Partners

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  • Agari Secures Funds and Appoints VP and CTO

    Agari has announced a $5 million strategic investment and the addition of two new executives. An undisclosed strategic investor and existing investors Alloy Ventures, Battery Ventures, First Round Capital and Greylock Partners participated in the round. Ingrum Putz has joined the company as vice president of engineering and Vidur Apparao as chief technology officer.

    PRESS RELEASE

    Agari today announced 300% revenue growth in 2012, a $5 million strategic investment and the addition of two new executives. Agari’s revenue growth was driven by new customer wins including the world’s largest brands across financial services, ecommerce and social media. These wins were enabled by Agari’s Email Trust Network which grew to more than two billion mailboxes worldwide and stops four million phish daily. In addition to the undisclosed strategic investor, existing investors Alloy Ventures, Battery Ventures, First Round Capital and Greylock Partners participated. The addition of industry veterans Ingrum Putz as Vice President of Engineering and Vidur Apparao as Chief Technology Officer to the groundbreaking Agari engineering team will accelerate the development and delivery of the company’s transformational email security solutions and will fuel wider adoption of its products by financial institutions, social media and Internet commerce companies.

    “Agari is saving millions of dollars in eroded brand value and liability for our customers today–and the demand is growing as unauthorized use of brands for phishing accelerates,” said Patrick Peterson, Founder and CEO, Agari. “The additional capital and leadership that Ingrum and Vidur bring will enhance Agari’s growth in realizing our vision of a secure, trusted email channel.”

    As Agari’s Vice President of Engineering, Mr. Putz leads software development, quality assurance and technical operations for Agari’s subscription services. Mr. Putz is broadly recognized for his deep acumen in cloud-based security and ability to rapidly deliver sophisticated products that meet high customer expectations and solve complex problems. Mr. Putz began his career at VeriSign and was most recently vice president of engineering at Voltage Security, where he conceived and built their encrypted email cloud service.

    In his role as Agari’s CTO, Mr. Apparao is responsible for the research and architecture of innovative technical solutions to evolving cyber security threats including outbound email phishing. Working with Mr. Putz and other leaders of the organization, Apparao will represent the company’s technical point of view to industry bodies including the DMARC organization. Formerly, Mr. Apparao was the CTO at LiveOps where he was instrumental in transforming the company to a leading cloud contact center platform.

    On a daily basis, Agari protects over 2.3 billion emails, stopping over four-million suspicious emails and detecting over 40,000 malicious URLs. Global leaders in financial services, Internet commerce and social media rely on Agari to protect their brand and their customers from costly fraudulent email. Agari’s rapid growth can be partially attributed to its leadership as a founding member of the DMARC Organization. DMARC helps senders and receivers technically collaborate to improve email authentication practices, and to enable receivers to reject unauthorized messages before they ever reach the inbox. Globally, DMARC protects 1.976 billion in-boxes or 60%. In the United States, 80% of inboxes are now protected by the standard.

    Agari CEO Patrick Peterson will host industry leaders on a panel about the DMARC standard at the RSA Conference, Thursday February 28, 2013 in San Francisco. RSA attendees are welcome to attend. To learn how Agari can protect companies’ brands and customers, please visit www.agari.com.

    About Agari, Inc.

    Agari collects terabytes of email data from sources across the Internet to create a cloud-based solution to assess, visualize, and protect against email threats to brands, such as phishing and other fraud. Today, Agari protects more than 65 percent of US consumer email traffic and processes more than 2.3 billion messages daily. The Agari Email Trust Network becomes more pervasive, intelligent, and powerful as more join Agari to protect email users, customers, brands, business models, and corporate and cyber infrastructure. Founded by the thought leaders behind Cisco’s IronPort solutions, the Agari platform provides global brands with the tools needed to proactively protect brand reputation, eliminate email threats, protect customers and prevent the loss of sensitive data. Headquartered in Palo Alto, Calif., Agari is backed by Alloy Ventures, Battery Ventures, First Round Capital, and Greylock Partners.

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  • Reuters – Carlyle Prepares to Sell Arinc

    Private equity firm Carlyle Group is preparing to sell aerospace and defense company Arinc and has hired JPMorgan Chase and Evercore Partners to advise on the process, writes Reuters. Arinc, which the buyout firm bought from six U.S. airlines in 2007 for an undisclosed sum, is expected to draw interest mostly from larger aerospace industry rivals and may fetch $1.2 billion to $1.5 billion in a sale, writes Reuters.

    Reuters – Private equity firm Carlyle Group LP (CG.O) is preparing to sell aerospace and defense company Arinc Inc and hired JPMorgan Chase (JPM.N) and Evercore Partners Inc (EVR.N) to advise on the process, three people familiar with the matter said on Monday.

    Arinc, which the buyout firm bought from six U.S. airlines in 2007 for an undisclosed sum, is expected to draw interest mostly from larger aerospace industry rivals and may fetch $1.2 billion to $1.5 billion in a sale, the three people said.

    The latest attempt to find a buyer would come more than two years after Carlyle’s previous efforts to sell Arinc failed over a price gap, as well as lack of interest by potential buyers in pursuing the entire company.

    Carlyle, however, sold Arinc’s government consulting services division to Booz Allen Hamilton Holding Corp (BAH.N) late last year, getting rid of a business that potential buyers found unattractive in the previous auction, the people said.

    Arinc has roughly $120 million to $125 million in earnings before interest, tax, depreciation and amortization (EBITDA) and could be sold for more than 10 times EBITDA, the people said.

    The auction is expected to be launched later this spring, they added.

    The people asked not to be named because the auction is not public. Carlyle did not have immediate comment, while JPMorgan and Evercore declined to comment.

    The Annapolis, Maryland-based Arinc, founded in 1929, designs systems that help airline pilots communicate with the ground.

    Carlyle tried to sell Arinc in 2010 but scrapped the auction after strategic buyers expressed little interest in purchasing the company as a whole, partly due to concerns that Arinc’s government consulting services could create organizational conflicts of interest, sources told Reuters at that time.

    Many defense companies had long offered services that include advising government agencies on programs they end up bidding for, creating a conflict of interest. That prompted the U.S. Congress to pass a law that requires the Department of Defense to tighten rules on potential conflicts at such companies.

    With the sale of that division to Booz Allen last year, Arinc would be a much more attractive takeover target for aerospace and defense companies, the people familiar with the matter said.

    (Reporting by Soyoung Kim in New York; Editing by Leslie Adler and Bob Burgdorfer)

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  • Teakwood Capital Accelerates Prodagio Software Expansion

    Teakwood Capital has made a growth equity investment in Prodagio Software. The investment will help Prodagio further accelerate growth through continued product innovation, expanded sales coverage and leveraged marketing efforts to reach additional markets and customers around the globe.

    PRESS RELEASE

    Teakwood Capital, a Dallas, Texas private equity firm, is pleased to announce a major growth equity investment in Prodagio Software, an established leader in Accounts Payable Automation and Contract Management solutions. The investment will help Prodagio further accelerate growth through continued product innovation, expanded sales coverage and leveraged marketing efforts to reach additional markets and customers around the globe.
    Managing invoices and contracts effectively is a common problem faced by most corporations. However, the needs and processes involved are complex and as unique as the customer. Prodagio Software, headquartered in the Houston area, addresses this market need with its powerful yet flexible and easy-to-use Accounts Payable Automation (Prodagio AP) and Contract Management (Prodagio Contract) solutions.
    “Prodagio Software empowers customers with innovative solutions that are designed to deliver meaningful, real time business information and facilitate business decisions that directly improve their operations and balance sheet,” stated Mara Henderson, CEO and founder of Prodagio Software. “With Teakwood’s support, we will accelerate the speed at which companies around the globe will be able to take advantage of our innovative, industry-leading solutions.”
    Prodagio offers both on-premise and cloud (SaaS) software solutions to meet the needs of their customers, including leading companies in the Healthcare, Retail, Government, Media & Entertainment, Energy, and Consumer Goods sectors. Prodagio’s cross-industry experience has been particularly valuable to companies looking to lower risk and achieve greater value across their complex business environments. In fact, according to their Fortune 500 customers, the software has helped them achieve immediate financial benefits, unlock operational savings, increase visibility, create stronger internal controls, and truly transform business operations.
    “Prodagio has developed a unique and differentiated technology platform to automate and streamline critical business processes. The strength of their solution is validated by their marquee customers and the accolades they have gathered. We are excited to partner with Mara and her stellar team to build the next great software company in Prodagio,” said Shawn Kelly, Managing Director of Teakwood Capital.
    About Teakwood Capital
    Teakwood Capital is a Dallas, Texas private equity firm that provides comprehensive equity financing in support of management teams aspiring to buy and grow companies. The firm’s Managing Directors bring over 160 years of combined operational and financial expertise to assist companies in reaching their full potential. Teakwood invests primarily in profitable businesses in Texas and neighboring states, with revenues under $25 Million.
    About Prodagio Software
    Since 1997, Prodagio Software has provided the most powerful and easy-to-use Accounts Payable Automation and Contract Management solutions to the world’s largest corporations and leading government organizations. Prodagio’s innovation is to deliver out-of-the-box software applications that are highly intuitive and easy to get started; on-premise or via Cloud. With over 40 million invoices and contracts processed through Prodagio’s applications globally every year, Prodagio continues to hold the position as the leading provider of procure to pay and contract management business solutions.

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  • CircleCI Secures Seed Funds

    CircleCI has secured $1.5 million in seed funding from investors in the cloud and agile development space. Backers include Heroku founder James Lindenbaum, SV Angel, 500 Startups, Hiten Shah from Kissmetrics, Jason Seats, founder of Slicehost, and Eric Ries.

    PRESS RELEASE

    CircleCI, a continuous integration platform for web application developers, today announced $1.5M in seed funding from a leading list of investors in the cloud and agile development space, including key Heroku investors and founders.

    Joining early Heroku investors Baseline and Harrison Metal is an impressive array of backers, including Heroku founder James Lindenbaum, SV Angel, 500 Startups, Hiten Shah from Kissmetrics, Jason Seats, founder of Slicehost, and Eric Ries, founder of The Lean Startup, whose company IMVU pioneered many of the techniques that CircleCI is productizing.

    “Increasing developer productivity is huge, and like the success of Heroku before it, developer love for CircleCI made investing a no-brainer,” said Steve Anderson, founder of Baseline. “For such a young company, CircleCI has great traction and a well-loved product. Their impressive customer list shows just how big this company will be.”

    CircleCI is Heroku for testing, providing continuous integration and deployment for development teams. This greatly increases developers’ productivity and the speed at which they deliver code to customers.

    “CircleCI has significantly improved our testing infrastructure: tests finish faster, we can add new projects rapidly, and CI happens from the get-go. I’m a huge fan,” said Stripe founder John Collison.

    CircleCI is founded by Paul Biggar and Allen Rohner. Paul, a YCombinator alum, has a PhD in computer science and previously worked at Mozilla, where he experienced firsthand the problem CircleCI solves.

    “Every time I wrote code, I would have to wait hours to know for sure that it worked. It killed my productivity. Allen and I set out to solve that with CircleCI,” said Paul, “And that’s what we sell to our customers: productivity.”

    CircleCI follows a trend of building tools for developers in the cloud, increasing the power of dev ops teams, and allowing large and small teams to ship better software, faster. Other companies who have embraced this trend include GitHub and Heroku, and CircleCi is following these companies into the enterprise.

    Headquartered in San Francisco, CircleCI has been radically improving developer productivity since their founding in 2011. Paramount to CircleCI’s platform is its unmatched raw speed, as well as its ability to automatically parallelize tests across 16 machines, allowing developers to get their test results up to 30x faster than on their own servers. Among their customers are Kickstarter, Stripe, Red Bull, Zaarly, GrubWithUs, MongoHQ, Academia.edu, Zencoder, Storenvy, inDinero, HomeFinder, Pathable, and InternMatch.

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  • NBGI Private Equity Acquires Stiplastics

    NBGI Private Equity has acquired Stiplastics for an undisclosed sum. Stiplastics is a manufacturer of injection-molded plastic dosing, packaging solutions, and medical devices for the pharmaceutical industry including pillboxes, medication blister packs, and “tamper proof” systems. The Company operates production facilities in Beauvoir en Royans, France.

    PRESS RELEASE

    NBGI Private Equity today announces the acquisition of Stiplastics (“the Company”) for an undisclosed sum.
    Stiplastics is a specialist manufacturer of injection-molded plastic dosing, packaging solutions, and medical devices for the pharmaceutical industry including pillboxes, medication blister packs, and “tamper proof” systems. The Company employs around 70 staff and operates production facilities in Beauvoir en Royans, France.
    Stiplastics is a market leader in OTC products, including the Spoonbox® measuring spoon, containers for transporting healthcare products, measuring cups and an extensive range of Pilbox® pill dispensers. Its clients include major groups in the pharmaceutical, cosmetics and food manufacturing sectors such as Novartis, Sanofi Aventis and Danone.
    NBGI will support the Company’s existing management team, which has ambitious plans to almost double revenues in the next five years, from €12.5 million in 2012 to €23 million in 2017. The strategy is to expand Stiplastics’ range of products and to leverage its reputation and relationships around the world. Over 50% of the Company’s sales are generated outside of France and its local partners have already expressed strong interest in distributing the new products that are currently under development.
    Stiplastics is the third investment made from NBGI Private Equity France Fund I.
    Laurent Allégot, Investment Director, NBGI Private Equity, said: “We are delighted to back Stiplastics, and are looking forward to working with its experienced management team in capitalising on its strong international exposure and major new projects under development. The Company operates in a fragmented market and we also see it as an ideal platform from which to benefit from future consolidation.”
    Jerome Empereur, CEO of Stiplastics, added: “We have ambitious plans for Stiplastics, and NBGI’s deep knowledge of the sector in which we operate makes it the right partner to support us through the various stages of growth we envisage over the next few years.”
    Advisers for NBGI on the transaction included HPML (legal); Audexo (financial due diligence) and PwC (commercial due diligence).
    For more information:
    College Hill (PR for NBGI Private Equity) Del Jones Chantal Hadley
    Ends
    020 74572020 07787 183306 07585 959841

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  • DN Capital’s windeln.de Raises Growth Capital

    German online shop for everyday baby products windeln.de has completed a new round of financing. The funding was raised from existing investors DN Capital and Acton Capital Partners with new investors MCI and 360 Capital Partners joining the investor group. DN capital and MCI co-led this round.

    PRESS RELEASE

    windeln.de, Germany’s largest independent online shop for everyday baby products, has successfully completed a new round of financing. The funding was raised from existing investors DN Capital and Acton Capital Partners with new investors MCI and 360 Capital Partners joining the investor group. DN capital and MCI co-led this round.

    In 2012, its second full fiscal year, windeln.de continued its impressive development displaying a growth rate of more than 300% and is emerging as the category leader in online sales to parents in the German-speaking countries. The enlarged product range today covers more than 20,000 products for babies and moms. Almost 70% of orders originate from existing customers underlining the high level of customer satisfaction.
    “We are thrilled to have now the financial means available for our expansion into new European markets and to be supported by four premier European investors”, says Konstantin Urban, co-founder and Managing Director of windeln.de. Alexander Brand, also co-founder and Managing Director, adds: “The new capital will allow us and our fantastic team to expand our product offering and to provide even better customer service.”
    “The performance of windeln.de in 2012 was extraordinary”, says Nenad Marovac, Managing Partner of the British VC firm DN Capital. “The strong growth was fueled by an excellent product, very lean operations, superb logistics and highly efficient marketing.”
    “After the great traction in the German-speaking markets and now a revenue run rate of EUR 50 millions, we are very happy to support the launch in new and attractive markets, making windeln.de a European category leader”, adds Tomasz Czechowicz of MCI.
    The advisory board of windeln.de comprises of Nenad Marovac of DN Capital, Christoph Braun of Acton, Tomasz Czechowicz of MCI, Fausto Boni of 360 Capital and Jochen Gutbrod, a private investor and former Deputy Chairman of the publishing group Georg von Holtzbrinck.

    About windeln.de:
    windeln.de is Germany’s largest web store for baby products of daily need. The internet retailer offers more than 20,000 products of over 300 brands, that young parents can comfortably order from home. The offer ranges from diapers, baby food and skin care to safety products as for example gates and monitors. windeln.de was founded by Konstantin Urban and Alexander Brand in October 2010. The Munich based company currently employs 50 staff members.
    About DN Capital
    DN Capital is a global early stage and growth capital investor in software, mobile applications, digital media and e-commerce companies with offices in London and Palo Alto. DN Capital’s objective is to identify, invest in and actively support its portfolio companies to become global leaders. Portfolio companies include Shazam Entertainment, Apsmart (sold to Thomson Reuters), Endeca Technologies (sold to Oracle), Datanomic (Sold to Oracle), Eyeka, Geckoboard, JacobsRimell (Sold to Amdocs), Mister Spex, OLX (Sold to Naspers), Mobile Roadie, MPME, Tbricks and windeln.de.
    The professionals at DN Capital bring over 50 years of private equity experience to their investments, and actively work with portfolio companies to steward their growth through the various stages of development. Additional information about the firm and its portfolio companies can be found on its web site, www.dncapital.com.
    About Acton Capital Partners
    Acton Capital Partners (www.actoncapital.com) is an independent, partner-led growth equity investor in the internet and mobile communications sector. The investment focus of Acton’s Heureka Growth Fund, established in 2008, is consumer-oriented business models in media, e-commerce and online marketplaces. The Heureka Growth Fund’s current portfolio includes 14 companies, such as Glasses Direct, Momox and mytheresa.com. The Acton team has also managed Hubert Burda Media’s BDV Fund, with currently 12 portfolio companies. Investment success stories include AbeBooks, Alando, ciao.com, Elitepartner, HolidayCheck, OnVista and zooplus.
    About MCI
    MCI was founded in 1999 and it is the leading Private Equity group in Central Europe. The value of assets managed by MCI reached 811 M PLN. The MCI Group has so far executed more than 40 investments and over 20 full exits. So far MCI was focusing on investments in CEE region with main investments performed in Poland and Czech Republic. The new investment strategy includes countries of the former Soviet Union (CIS) as well as Germany and Austria. In the period from 01/01/1999 to 30/09/2012 MCI reached a net rate of return (net IRR) of 18% and placed at the forefront of European PE funds. MCI Management SA is listed on the Warsaw Stock Exchange since February 2001. MCI is a member of the Polish Private Equity Association and the Polish Association of Stock Exchange Issuers.

    About 360 Capital Partners
    360 Capital Partners is a pan-European Venture Capital firm with offices in Paris and Milan investing in highly innovative companies in three main sectors: digital, cleantech and medtech. Since 1997, 360 Capital Partners’ investment team has managed more than Euro 300 million and invested in more than 70 companies in 9 countries including Yoox, MutuiOnline, Leetchi.com, Electro Power Systems, Invendo, Aramisauto, Newlisi, Sojeans and Qapa.com.

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  • DataDirect Networks brings out Hadoop appliance for enterprises

    DataDirect Networks, a hardware vendor with roots in providing storage for high-performance computing, is introducing a Hadoop appliance for enterprises, adding another notch to the trend of going with hardware for big data deployments.

    DataDirect built hScaler to meet the speed and performance needs of those customers while offering ease of use for enterprise customers keen on Hadoop. Speed aside, hScaler stands out because it does away with direct-attached storage and incorporates RAID architecture instead. It lets users scale computing and storage resources independent of one another, precluding the chore of swapping out a server when a disk fails, as my colleague Derrick Harris has written.

    The hScaler appliance, which runs with the Hortonworks Data Platform, can move fast with InfinBband storage capable of operating at 40 gigabits per second. In a sample configuration, 504 terabytes of storage are possible in a rack. The rack is four times as dense as a conventional data center rack, requiring less spending for cooling and square footage.

    Because they aim to speed up and simplify Hadoop deployments, appliances such as hScaler are catching on, and DataDirect Chief Technology Officer Jean-Luc Chatelain expects the trend to continue. Greenplum, Oracle, Teradata and other companies sell appliances capable of running Hadoop jobs. For the sake of taking advantage of easy and quick data analytics processing, Chatelain sees the Hadoop hardware trend only getting bigger.

    Appliances could be useful for enterprises looking to run Hadoop jobs, as employees can save time and focus more on building applications. Big data veterans will talk about innovative uses of Hadoop and other big data technologies at the GigaOM Structure:Data conference on March 20-21 in New York.

    Related research and analysis from GigaOM Pro:
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  • MiniTool Partition Recovery does what it says

    Accidentally deleting a partition seems like a major disaster when it first happens. Not only have all of its files disappeared, but you can’t even see that drive any more.

    The situation may not be as bad as it seems, though. Your data is unlikely to be erased, just yet (other programs will generally write only to their own partition). And missing partitions are relatively easy to recover, as long as you have access to something like the free (for personal use) MiniTool Partition Recovery.

    The program works with regular hard drives, USB and other removable storage devices. And it covers most of the file systems you’re likely to encounter on a PC, including FAT12, FAT16, FAT32, VFAT, NTFS and NTFS5 (although not exFAT, unfortunately).

    A wizard-based interface means MiniTool Partition Recovery is generally very easy to use, too. There are only a few steps: select the drive you’d like to browse; choose the area to check (the entire disk, its unallocated space, or whatever range of sectors you need); accept the default Scan mode, and you’re done. The program scans your drive, hopefully finds any missing partitions, and you can restore them in a couple of clicks.

    Of course life isn’t always so straightforward, but if you do encounter any problems then MiniTool Partition Recovery has a few extra options which just might help.

    If it can’t find your partition with the default settings, for instance, choosing the Full Scan Mode rather than the default Quick Scan will run a more thorough check. It’s also considerably slower, but there’s a better chance of finding your files.

    Or, if the program thinks it’s found more partitions than you’ve actually lost, just double-click each one to explore its contents and you’ll quickly find your data.

    There is a significant limitation here, in that you don’t get a bootable version on a disaster recovery disc. Which means that if your PC won’t boot because the system partition is damaged then you’ll have no way to restore it.

    MiniTool Partition Recovery does deliver plenty of functionality for a free tool, though, and if you don’t have something similar to hand already then it might be worth installing a copy — just in case.

    Photo Credit: Zadorozhnyi Viktor/Shutterstock

  • TED Fellows Talks: Report from TED2013

    Jane Chen gives an update on her mission to make affordable infant incubators, during TED Fellows session 1 of TED2013.

    Jane Chen gives an update on her mission to make affordable infant incubators, during TED Fellows session 1 of TED2013. Photo: Ryan Lash

    Packed house, check. Excited buzz, check. It’s time for TED2013 Fellows talks!

    Session 1
    Tunde Jegede, composer
    Nigerian-British composer and musician Tunde Jegede opens the session with his kora, the West African 21-string bridge harp. Sitting curled around the instrument, his fingers deftly pluck the strings, making a sound like rain dancing on water.

    Ryan Holladay, musical artist
    Ryan Holladay uses technology to dream up new ways to interact with and experience music in everyday life. Using location-aware mobile apps, he and his brother Hays augment landscapes with music, creating compositions that unfold as listeners move around in space. In a piece created for the National Mall in Washington, DC, people traverse the park with headphones on as a musical score unfolds, creating a journey of sound based on their own chosen trajectory — a choose-our-own-adventure aural experience that includes the sounds of instruments warming up, violins and a choir, an array of distinct melodies that fit together. The landscape and architecture are intrinsic to the listening experience, says Ryan; you have to be there. Next project: a musical project for the entire length of Highway 1 in California.

    Louisa Preston, astrobiologist
    Lousia Preston looks for aliens on Earth, hoping someday to find life on Mars. Earth is a lush, watery oasis compared to Mars, a dry, cold, high-UV and oxygen-free planet. Only extremophiles – life forms that thrive on such harsh conditions – could live there. But Mars once had water, too, presenting the possibility of past and present life. Louisa looks for analogues on Earth for Martian environments. Surprisingly, there are hundreds. Some iron-rich riverbeds, such as the Rio Tinto in southwestern Spain, provide habitat for both living and fossil acidophiles. Earth’s volcanoes – perfect analogues to Martian ones – harbor living thermophiles and fossil tubules. Impact craters from asteroids provide a habitat for such microbes as cyanobacteria. But the most Mars-like place on Earth is Antarctica, home to such creatures as tardigrades and cryptoendotiths. What are the chances we’ll find life on Mars, she asks? It’s predicted there are 17 billion Earthlike planets in the Milky Way alone, so they’re pretty good. Mars is simply the first step.

    Video:
    Short animated films by Safwat Saleem from his new project, Pardon Me, but WTF?, wherein s
    tories or observations that can best be described as BS submitted by others are animated or illustrated by Safwat. 

    David Lang, maker + writer
    A few years ago, David Lang’s desire to pursue lost treasure in an underwater cave in the foothills of the Sierras inspired him and a friend to develop an affordable remote-controlled underwater robot. Using the internet as a resource, he published his vision on a website to share his intentions and plans, and slowly began to attract feedback from makers, hobbyists and ocean engineers. With the help and contributions of an enthusiastic online community, he developed an open-source, underwater ROV that anyone can build with mostly off-the-shelf parts, opening up the possibility of underwater exploration for all. “We never found gold,” he says, “but the long-term potential is the network of DIY ocean explorers. What might we find with thousands of these devices at the bottom of the sea?”

    Eddie Huang, writer, host + chef 
    Striding out onto the stage to Kanye’s “Can’t Tell Me Nothin,” Taiwanese-American Eddie Huang declares, “I’ve never had a home. I went to Taiwan and they considered me Chinese, and in China they consider me Taiwanese. In America, where I live, they consider me Korean.” Cue a photo of Kim Jong Il. His journey has been one of learning how to be himself, noticing early on that the exotic food packed for his school lunches marked him out as “other.” Recounting his first encounter with racism via a bully at school, his response was to fight back – and in the process close himself off completely to the dominant culture. Then, on a trip to Taiwan, he saw thousands of Taiwanese people “in cubicles, rollerblades, hot springs, Uggs” – and realized that living reactively only served to cut him off to a whole world of experience. Huang ultimately found cultural cohesion through food. He is the founder and head chef of Baohaus, a joint on New York’s Lower East Side which serves up Taiwanese-style street food, as well as the author of memoir Fresh Off the Boat and host of a food show of the same name on VICE.

    Kibwe Tavares, architect + animator
    Kibwe started drawing and animating robots and jetpacks at 15 – and went on to study architecture, using 3D animation to design and model spaces. While attending the Bartlett School of Architecture in London, he revisited his early love for telling stories, learning techniques and skills over the internet, and finding a community of like-minded people online who gave him the tools he needed. His short film Robots of Brixton, a retelling of the 1981 London Brixton riots, is visually startling, with futuristic figures moving through highly detailed, disintegrating urban landscapes. The film went viral on the internet and won a special jury prize at Sundance, leading to a commission by Film4 and the British Film Institute, Jonah, which combines more live action and 3D animated effects.

    Baile Zhang, electrical engineer
    There are two ways to see an object, says Baile Zhang. One is by reflection, and another way is by the shadow it casts. So can we make an object invisible by removing its shadow? True invisibility cannot be achieved unless we can recover the shadow as though the object were not there. How? Bend the light around the object like a stream around stone. Zhang has used the light-bending qualities of calcite, a cheap and abundant mineral, a form of calcium carbonate, to create the world’s first macroscopic invisibility cloak. He demonstrates onstage placing a piece of calcite over a rolled-up Post-it note submerged in oil, making the pink tube appear to disappear. The research has many possible applications, including imaging, communication and defense.

    Renée Hlozek, cosmologist
    Cosmologist Renée Hlozek works to understand what the universe is made of, what its initial conditions were, and how it’s changing with time. Using data gathered from the Atacama Cosmology telescope in Chile, which measures the Cosmic Microwave Background (CMB) radiation with unprecedented accuracy, she examines tiny fluctuations in temperature in the universe to map the journey of photons, tracing the incredible journey they have taken to get to us. Mapping the temperature fluctuations of the CMB radiation onto an imaginary sphere outside of the Earth, we can see what the early universe was like: places that were a little bit more dense act like a sink for radiation and appear a bit cooler; places that are less dense appear a little bit hotter. These tiny fluctuations eventually grew to be all the stars and galaxies we see today.

    Mohammad Herzallah, neuroscientist
    The situation in Palestine is extremely complex, but almost everyone focuses entirely on politics, ignoring the region’s most precious resource – its people. And they are at risk: Palestine has an extremely high prevalence of clinical depression. A staggering 40 percent of the population of the West Bank — about 1,060,000 Palestinians — suffer from depression, 65 percent of them under the age of 24. What stands in the way of treatment? Social stigma, few doctors, little biomedical research and, ironically, brain drain. But there’s an upside: Palestine has a young, genetically uniform unmedicated population – a boon for biomedical research. Mohammad’s Palestinian Neuroscience Institute at Al-Quds University is building infrastructure for such research that also integrates training, patient education and care, promoting brain health and brain power in Palestine. The PNI has already led to globally significant research and discoveries – such as the effects of antidepressants on memory.

    TED Fellows Hero – Taghi Amirani
    In the midst of the proceedings, Tom Reilly announces that for the first time, the Fellows program would honor a Fellow – recognizing service to the wider TED Fellows community. “This person has gone above and beyond in writing, participating, a certain amount of kvetching, convening Fellows retreats, offering their apartment and taking them out for the best Persian food in the world,” said Tom. “They offer the yarn that knits the community together.” Watch for an interview with Taghi Amirani, filmmaker and provocateur, later on this morning.

    Christine Sun Kim, sound artist + composer
    Deaf from birth, Christine Sun Kim grew accustomed to ignoring the politics and etiquette of sound because she didn’t have access to it herself. For years, she struggled to find her own voice as an artist, and ironically,  found it in sound. Using todays’ advanced technology, she investigates and rationalises her relationship with sound and spoken languages on her own terms. Her experiments have including making seismic calligraphy – speakers she controls knock loaded paintbrushes off the surface onto paper. She’s also “listened” to feedback for hours with her body, which resulted in extreme physical reactions – anxiety, insomnia, physical dementia – which she translated into a graphic score titled Feedback Aftermath. As to silence, she asks, “With no access to sound, what can I equate to silence? Maybe it doesn’t exist in my book.”

    Jane Chen, infant health entrepreneur
    When Jane Chen started out on her path developing affordable infant incubators, she was sometimes asked whether high infant mortality rates in developing nations – a phenomenon so common that it is often used as an indicator – meant that mothers simply accepted it as a part of life. What she found, of course, was that each loss is no less a profound tragedy. Three million babies around the world die a year – six infants every minute – partly due to lack of affordable life-saving technology. Her low-cost, reusable Embrace warmers, a simple pouch with a waxlike substance that melts to a constant temperature for up to 8 hours, are now being distributed to medical personnel as well as mothers to help save the lives of thousands of premature infants. But it’s the mothers, she notes – the ones who are most deeply invested – who use them the most effectively.

    Negin Farsad, comedian + filmmaker
    Negin Farsad wants to make white people laugh. It’s the best way to deal with the problem of racism, she says. But why white people? Only because they control government, politics, outer space – and TED talks. She offers three guidelines to making white people laugh: #1: Change the stereotype. If you’re from Belgium, you’re associated with waffles, if you’re from Brazil, with big-breasted women wearing and selling fruit. If you’re from Iran, you’re associated with … uranium. So she wrote a show called Bootleg Islam that conflates Iran with eggplants. Because everyone knows Iranians love eggplants. #2: Don’t be afraid to talk about politics. Her PG-13 rated animation, “Israeli Palestinian conflict: A romantic comedy,” depicts Israel and Palestine hooking up in a one-night stand. #3: Get up in people’s faces, but in a delightful way, and #4: Get some nonthreatening allies – i.e., white people. “As long as we keep white people happy they’re less likely to start wars,” she says.

    Video:
    A brief animation from artist and TED Senior Fellow Colleen Flanigan depicts sea creatures suddenly drawn to a Greek temple-shaped structure as it’s plugged in. Colleen designs coral habitats with Biorock technology, which uses metal and electricity to draw hard minerals to form a coral-friendly substrate.

    Asha de Vos, blue whale researcher
    Asha researches an unusual population of blue whales who stay in the warm waters of Sri Lanka to feed, rather than migrating as blue whales normally do. Why do they do it? Is there really enough food? She set out to answer these questions, and offers the results for the first time today. It turns out the south coast of Sri Lanka is teeming with krill, which is the blue whales’ exclusive diet. Unfortunately, this fertile strip also happens to be a busy shipping lane, and whales are often injured or killed. The next phase of her research will be to reduce whale death by ship strike: she plans to use science to measure where the overlap is, work with shipping companies to move the lanes, and launch a public campaign to mobilize public support, so that humanity can marvel at whales in their own natural habitat. Asha recently completed a TED-Ed lesson, which she unveiled from the Fellows stage. And was gifted with an adorable puppet of herself.

    Alicia Eggert, interdisciplinary artist
    Alica Eggert is preoccupied with time. Her sculptures of clocks and neon lights often call our attention to what’s happening now, while incorporating words as objects and physical forms. Signs installed on the sides of buildings that say “now” and “then” physically divide time and space, delineating past from present or present from future, depending how one approaches. But now isn’t static, she says. It’s dynamic. One kinetic sculpture shapes the word NOW over again, but, like the present moment, never comes to a complete stop. One moment is continuously being replaced by another. In “Eternity,” clocks wired to hands materialize the word out of the chaotic movement of lines once every 12 hours. “Wonder,” a kinetic wall-mounted piece that at first appears like a constellation in the night sky, responds to viewers’ movements in front of it by sometimes moving to spell out the word itself. Wonder is both a noun and a verb: Alicia’s work encourages people to play and discover the unexpected about themselves or the world around them.

    cool-glasses

    Cyrus Kabiru, a found object artist, shares his amazing sunglasses at the TED Fellows session 2. Photo: Ryan Lash

    Meklit Hadero, singer + songwriter
    In session two, audience was greeted by a sensual and elegant performance by TED Fellow Meklit Hadero and bassist Miles Jay. The Ethiopian-American songwriter, musician and cultural instigator uses music as a platform for bridging cultural boundaries and borders. Today, she performs “Outside of Time.”

    Jinha Lee, inventor + interaction researcher
    Throughout the history of computers, we’ve shortened the gap between us and digital information. At the moment, we have the digital at our fingertips. But what if there were no boundary at all? Jinha Lee’s experiments with digital interaction started by creating a tool that penetrates into digital space, translating pressure into pixels so that designers could draw directly in 3D. Next, he explored how to manipulate digital information using the dexterity of our hands. Using advanced technologies such as transparent displays and objects digitized in space to record and transmit movement, he devises ways to let us reach out and manipulate pixels with our bare hands. As we increase physical contact with the digital world, he predicts that soon, we’ll be able to enter the digital realm and start acting upon our own physical world — until the only boundary left is our imagination.

    Miriah Meyer, science visualization designer
    Miraih Meyer’s thoughtful visualisations help scientists untangle complex concepts – like comparing the human genome with that of a lizard. She works in partnership with scientists to create visualisation tools that could make clear the relationships between datasets, building intuition out of the information contained in it. But it’s not just about making pretty infographics. In one collaboration with genomic researcher Manfred Grabherr, her visualisation allowed him to see how noisy his data was – a problem that had been obscured by previous, off-the-shelf visualisation methods. He revised his theory entirely. Designing visuals for scientists is about getting a deep understanding of their problems, questions and mental models, says Miriah. When treated as a deep investigation into sense-making, visualisations can move beyond helping scientists to influencing them.

    Video:
    A short film featuring Le Chal, shoes that are guided by GPS and Googlemaps via Bluetooth, being developed for use by the visually impaired by TED Senior Fellow Anthony Vipin Das. 

    Alanna Shaikh, global development expert
    Alanna Shaikh pulls the veil off a few things we don’t know – or choose not to look at – around international development. Fact 1: We don’t know what it is. The number of definitions out there for international development are huge and varied, from reduction of poverty and achieving Millennium Development Goals to the ’60s, idealistic vision of liberating people based on structural transformation. Fact 2: It’s about more than aid. Reforming protectionism trade policies in the wealthy world, allowing more immigration into wealthy countries, and slowing climate change would all benefit poor people. Fact 3: The developing world is subsiding to the developed world: corrupt officials hide their money in international banks, and money is paid out of the developing world to the developed world for massive infrastructure, such as a mosque built in Turkmenistan by a French contracting company. International developing is surprisingly personal, says Alana, and you have to define for yourself what it means. For her, it’s about a fairer future for all our children, no matter where in the world they are growing up.

    Paul Wicks, medical architect
    Medicine is pretty good at measuring the physical parameters of some diseases: heart disease, HIV. But how do you take the measure of autism, depression, ALS, and Parkinson’s? Diseases like MS skirt the boundary: it can be seen via scanner in the human body, but this doesn’t always match what the patient experiences from day to day. His startup, PatientsLikeMe, is a free platform that gives patients the tools to track their own diseases. They can also share with a community of fellow patients, contributing to their own care while generating valuable data – from frequency of symptoms to responses to medication. These tools can help measure the disease and even predict its progress over time. Paul announces that in 2013, PLM will be building the world’s first open-source  platform for the development of patient-centered health outcome measures, supported by funding from the Robert Wood Johnson Foundation. Every tool developed using this platform will be made free to everyone – a step towards consigning diseases to the history books.

    Antonio Torres, architect + naturalist
    Waterbed gardens with grass rippling underfoot, ice fortresses that look like melted popsicles, pavilions made of giant balloons. Antonio Torres challenges what it means to build, experimenting with membranes filled with living biological matter, gases and liquids as architectural building blocks. Textured, colourful, playful and fantastical, his work invites full-bodied contact with the outdoors. Grounded treehouse pods invite you to crawl in and lie down in the softness. Giant sausages stuffed with wood chips create outdoor seating, and later sprout mushrooms. Pressurised membrane structures respond to temperature, environment, and touch. Above all, this architecture is designed to be played with. What next? For the future, he envisions gelatinous floating ecological reefs, allowing marine habitats to drift freely through water.

    Ben Burke, writer, performer + designer
    Puppeteer, junkyard tinkerer, showman and poet Bed Burke makes a life and an art out of winging it. He’s made kinetic sculpture from junk: magical, mechanized and resembling fantastical Victorian inventions. He’s sprouted a theatre company from a gathering of friends reading poetry – an assembly of performers cobbled together with characters developed from real-life personalities. “Too busy to memorize lines? You get to play a mute.” He’s sculpted trash into boats, which serve both as floating art and as a stage for performance, and motored them up the Hudson River, or across the Adriatic to Venice. His point? “We spend a lot of time trying to get things we think we want, then throw them away for something else – a terrible story. Working with what we’ve got is a path to something you’ll love and keep, and that at least gives you a better story. And a story is all we ever get in the end.”

    Eric Berlow & Sean Gourley, ecological networks scientist, military physicist
    Eric and Sean together explored the TEDx ecosystem, scraping 24,000 talks, their transcripts and associated data off YouTube to analyze the ways the key concepts connect and relate to each other – a complex representation of a vibrant global conversation. Working with this data, they generated 3D visualisations showing an architecture of networks which can be manipulated and examined from many angles, from the complexity of interconnectivity within themes, sub themes, and disciplines to the all-time most-watched topics – gratitude, nutrition and, of course, porn – and how the topics fare over time. The network structure can also be used to find talks that may otherwise be overlooked, like those that creatively bridge disparate fields. It works well with TEDx talks, but demonstrates that networks are the cartography that allow us to navigate the landscape of ideas.

    Shivani Siroya, mobile finance entrepreneur
    Many of us take our credit score – and the purchasing power it gives us – entirely for granted, but there are 4.5 billion people in the world who lack a financial identity. Shivani Siroya created a solution, InSight, a mobile-phone based technology allowing unbanked consumers to build a credit score out of the details of daily life and their spending habits. Using voice and SMS technology on a simple cell phone, users can input food, transport, medicine and inventory expenses to be run through an algorithm that generates an accurate score, acceptable by participating commercial banks. Small-business owners who could only previously operate in cash can buy in bulk inventory, keep track of income and expenses, and reinvest in and grow their own businesses. InSight has backtested scores against real repayment data and is 98% accurate. With something as simple as a credit score, InSight gives people access to formal markets, and has the potential to empower billions.

    Tunde Jegede, composer
    Born to a Nigerian father and Irish mother, Tunde Jegede had to learn to balance cultures and carve out an identity from an early age. Music was his refuge. Leaving England as a child, Tunde traveled to Africa to train with master of kora Amadu Bansang Jobarteh, whose family has held the ancient griot tradition since the 13th century. Here, Tunde found a sense of home and belonging, a place “where my inner and outer voice began to merge.” He was shown that music is a way of life, an integral part of society. In parallel to studying kora, Tunde also studied cello in the Western classical tradition, but played these instruments in isolation from each other. Only later, after a quest for a universal truth in music that took him through improvisational jazz and musical collaboration, did he finally find the space that allowed him to weave together all his musical threads. He says, “Living between worlds allowed me to form my identity, embrace my path of a nomad.”

    Cyrus Kabiru, found object artist
    Cyrus Kabiru sees the world through glasses fashioned from what others discard. The self-taught painter and sculptor makes pieces from found objects and trash collected from the streets of Nairobi – his life-size sculptures of street musicians are made from 20,000 to 60,000 bottle caps each. His spectacles – C-Stunners – are surreal, whimsical, wearable sculpture crafted from scrap metal, wire, stone and other found objects. “Elephant” made of stone and metal, calls attention to the problem of poaching, while the Dictator series includes “Mugabe” – a pair of spectacles that resemble bullet holes through glass.

    Safwat Saleem, graphic designer and satirist
    Safwat has always struggled with his ability to deal with bullshit – it’s everywhere. Outraged by rampant Islamophobia and Arizona’s SB1070 anti-illegal immigration law, he began making satirical art in order to stay sane. His series of posters, A Bunch of Crock, call out absurd biases and injustice in a colourfully retro, deeply irreverent and cathartic way. When his work began to take off on the internet, he realised that it resonated with people because they, too, clearly needed this form of catharsis. In response, he’s taking his work a step further, soliciting submissions from the around the world at pardonmebutwtf.com to make work from what other people think is bullshit. He has already received some sobering stories, teaching him that “Life can be difficult, full of challenges. But a little bit of creativity and humour can help us get through.” The end slide: a poster that says “If you don’t like this talk, you’re racist.”

    Myshkin Ingawale, medical device innovator
    At TED2012, Myshkin Ingawale’s TouchB noninvasive anemia detector made waves. His latest idea takes his goal of democratising medicine even further – a smartphone app for urinalysis. “We all have two things,” he quips. “Cell phones, and urine. There must be something going on here.” In fact, he says, urine can tell a lot about health, but gets second-grade treatment to blood. Taking advantage of urinalysis dipsticks, which have been around for decades, are inexpensive and readily available, Myshkin developed Uchek, a smartphone app that uses a color mat to accurately read and analyse them. Onstage, he demonstrates, using a bottle of urine donated from an unnamed audience member. The phone app takes a photo of the strip against the mat, producing a readout. The app includes reference information to help users understand the results. The Uchek can be used for early detection of kidney, liver, glucose level and bladder problems, and so on – putting a clearer picture of our own health into our own hands.